Go to website
Review Summary
Kaiser Willys is praised for its excellent products, ease of ordering, and knowledgeable staff, making it a reliable source for parts.
-
Dylan J.
Jan 27, 2025
Verified reviewGreat, always get what I ordered when they said it would be here. Never had any sort of hassle over several years.
-
Johan M.
Jan 27, 2025
Verified reviewI recieved my order as originally planned on 13 January in good order. Thank you!
-
Udaydeep S.
Jan 27, 2025
Verified reviewExcellent
-
William M.
Jan 27, 2025
Verified reviewThe products are good quality. The site is user friendly. Mike is always helpful
-
Roger L.
Jan 27, 2025
Verified reviewThe CJ5 gauge cluster I ordered was of excellent quality, exactly as advertised. Price was competitive, easy to order
-
John D.
Jan 27, 2025
Verified reviewFirst time ordering from Kaiser Willys and I will definitely be ordering again when the need arises. Pricing was $20 cheaper compared to the competition. Parts arrived quickly and are already installed on the Jeep. Thanks Kaiser Willys!
-
Kyle C.
Jan 27, 2025
Verified reviewI have nothing but good to say about KW services
Reply from Kaiserwillys.com
We really appreciate the review. If there is anything I can do to help change this to a five star, especially if you only have good things to say about us, please let me know. Thanks so much.
-
John-Matthew H.
Jan 27, 2025
Verified reviewGreat products and equally great customer service!
-
Douglas G.
Jan 27, 2025
Verified reviewResponsive, communicate well, and fast free shipping.
-
Richard G.
Jan 27, 2025
Verified reviewKaiser Willys is great for "One Stop Shopping" and the parts are marketed specifically for a particular model Jeep so you know you are buying correct parts, not a one size fits all generic part. They also offer technical videos and support- BUT beware of these. The technical resources could use improvement. I recently rebuilt a T-90 transmission with their parts kit and instructional video. Watching their mechanic go after the task with incorrect tools was hard to watch. The Kaiser Willys parts kit contained "extra" duplicate parts which can be confusing. Also, the pre-assembled synchronizer assembly was factory assembled backwards and their video simply skips over that portion of the build and expects you to just drop it in as you receive it. I had to dis-assemble my transmission to diagnose that problem via someone else's Youtube video. Many hours wasted. That transmission assembly video (part-2) needs to be eliminated and done over. On the matter of parts orders, in general: They do a pretty good job putting together and shipping out orders in a timely manner. Sometimes, I find they don't stock everything they offer for sale and ship those parts separately at a later date, which can hold up job completion. Over all though, I think it is the single best Willys Jeep parts supplier out there with very good prices and top-notch customer service responsiveness when I have emailed them with an issue. They will continue to be my Go-To supplier.
-
Michael M.
Jan 27, 2025
Verified reviewJust as always the service was great, and parts availability was grear also. I mistakenly ordered the wrong part. But when i contacted them they were quick to make corrections. Great company to deal with
-
Charles R.
Jan 27, 2025
Verified reviewvery good response,service,info.Quaity products.Parts book very informative.Pleasure to restore a jeep when good parts are available.thanks
-
Andrew K.
Jan 27, 2025
Verified reviewIt's a fantastic website with the order by Skematic, and the customer service is 5 out of 5.
-
James P.
Jan 27, 2025
Verified reviewHighly recommended
-
Shane C.
Jan 27, 2025
Verified reviewI love receiving their catalogues and emails. I recently ordered some items for my 1966 CJ5 which I have had for over 20 years and plan to get back on the road. They are the best.
-
Dave S.
Jan 27, 2025
Verified reviewGiving Kaiser/Willys a five star rating even though my part came with a dent I will have to fix. Most likely done during transit. Purchased a 1975 C-J5 windshield frame. It was very helpful to be able to talk to someone (knowledgeable) about the parts I needed. Will be sending more business their way.
-
Richard G.
Jan 26, 2025
Verified reviewShifter ball was missing in the order. I sent 2 emails without a response. I made a phone call and who ever I spoke with found it difficult to believe the transmission ball was not shipped. However the transmission ball was shipped.
Reply from Kaiserwillys.com
Thanks for the review. We appreciate all feedback, good or bad as it helps us get better as a company. If you didn't receive a reply from us to an email you sent, it must have gone into our spam folder because we reply to all emails so I'm really sorry about this. We have to do a better job check on our junk mail. I will also talk to my guys about how they handle phone calls about missing items. We are all human here and definitely make mistakes. The important thing is that you're all set and taken care of. If you ever have any questions, please don't hesitate to give us a call toll free so we can make sure you're all set. Thanks again.
-
William H.
Jan 26, 2025
Verified reviewVery helpful and knowledgable with a tremendous inventory. The place you need to go for Jeep info and parts.
-
Daniel G.
Jan 26, 2025
Verified reviewMost of their parts would be very difficult or impossible to find elsewhere. If you have an old Jeep (earlier than 1962) they are the ones to look to for parts. Super friendly people, and knowledgeable. They contribute a great deal to the Jeep community.
-
Clayton R.
Jan 26, 2025
Verified reviewKnowledge and quick service
Reviews displayed in chronological order
Contact
Go to website
Certification
