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Review Summary
Kaiser Willys is praised for its excellent products, ease of ordering, and knowledgeable staff, making it a reliable source for parts.
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Neil M.
Feb 1, 2025
Verified reviewTheir website exploded parts lists make it easy and quick to figure out what is required. The staff are responsive and helpful. Stuff arrives in UK quickly. Great job, thanks.
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Terry L.
Feb 1, 2025
Verified reviewbeen doing business for sometime great
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J rand M.
Feb 1, 2025
Verified reviewKaiser Willys is great to work with!! The Walck acquisition put them in a position where they could hold us hostage in regards to price & customer service. The exact opposite has happened. KW is even better now; fair pricing, great selection of product, and excellent customer service. It's a pleasure to work with Kaiser Willys!
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Bud R.
Feb 1, 2025
Verified reviewreel good service.
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Andrew L.
Feb 1, 2025
Verified reviewNo ordering hassle both times I ordered and fast delivery
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Mark A.
Feb 1, 2025
Verified reviewworked great
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Peter E.
Feb 1, 2025
Verified reviewHelpful and good service. I'm however missing a good and cost efficient shipping service direct to any address in Europe.
Reply from Kaiserwillys.com
Thanks for the review. We appreciate all feedback, good or bad as it helps us get better as a company. I'm sorry that we missed one of the items in your shipment. Mistakes happen but it's how you fix those mistakes that matter. I just sent you an email to find out what part is missing so I can get that corrected for you. If you ever have any questions, please don't hesitate to email me so we can make sure you're all set. Thanks again.
Reply from Peter E.
I must have expressed myself in a unclear way. I have not yet received any shipment from Kaiser Willys. My comment was referring to the fact that I lack a simple and cost-effective shipping solution to addresses outside the USA and Canada. As in my case to Sweden. Otherwise, I am satisfied with the service I have received so far in contacts with Kaiser Willys Auto Supply.
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Paul e F.
Jan 31, 2025
Verified reviewAlways excellent service in my experience. I've been buying parts from KW for over 2 years now and have never had an issue with them. Plus, I always find what I want and only one item out of probably a hundred different parts has ever been back ordered.
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Joseph M.
Jan 31, 2025
Verified reviewIf something is back ordered they will keep your money indefinitely. Never email them, they won't reply. They drop shipped parts without communication the arrived 2 weeks late.
Reply from Kaiserwillys.com
It was nice speaking with you. I really appreciate you taking the time to write this review, good or bad, it helps us get better as a company. If there is an order placed that has a back order on it, we send an email out stating this and that if you would like to cancel the item to please reply to the email or give us a call. There are times that this email is sent directly to the spam folder so I'm sorry if that was missed. I can say that we reply to all emails the same day. If you ever email us and don't get a reply, please follow up because we never say the first email. If you ever have any questions, please don't hesitate to give us a call toll free so we can make sure you're all set. Thanks again.
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Kary B.
Jan 31, 2025
Verified reviewVery nice to order from always have the stuff I need and if there’s a problem, they fix it straight up
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Nicholas L.
Jan 31, 2025
Verified reviewQuick delivery of parts I needed
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Brian C.
Jan 31, 2025
Verified reviewEasy to find my part. Quick and easy checkout and received it in a very timely manner.
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Jeremy C.
Jan 27, 2025
Verified reviewExtremely knowledgeable & helpful staff! Kaiser Willys is the first store I go to when looking for parts for my Willys.
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Daniel A.
Jan 27, 2025
Verified reviewProducts appear to be good quality, prices are fair and the customer service has always been top notch with any issues that do arise.
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Curtis T.
Jan 27, 2025
Verified reviewVery knowledgeable staff who takes the time to be sure the customer understands what is needed and how to install parts. Excellent customer service.
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Robert H.
Jan 27, 2025
Verified reviewGreat product selection and great after sale service.
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Theodor H.
Jan 27, 2025
Verified reviewas usual perfect
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Lyndi W.
Jan 27, 2025
Verified reviewHelpful and friendly, great products, great customer service! Highly recommend.
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Manuel J.
Jan 27, 2025
Verified reviewthe parts were exactly what I had ordered, and delivery was fast
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Robert H.
Jan 27, 2025
Verified reviewAwesome customer service. Order was filled quickly and shipped out immediately. Will definitely order from there again.
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