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Review Summary
The Natural Sapphire Company stands out for its responsive team, clear communication, and easy ordering process. Customers often describe feeling guided rather than rushed, with personal support that makes choosing a stone or custom piece feel simple and reassuring.
Delivery
"Great customer service, and sapphire delivered flawlessly! Sasha is the best!"
"Great service and my stone arrive quickly. I will definitely be using them again in the future."
"I ordered a beautiful sapphire and diamond ring and they did not disappoint! Very good communication regarding the process and delivery date."
Team expertise
"Site is comprehensive and all the required information is easily available. Attentive sales staff. Neli was great 👍 Completely satisfied with product…"
Site is comprehensive and all the required information is easily available. Attentive sales staff. Neli was great 👍 Completely satisfied with product and service! My regards 😀
"Purchased a beautiful pair of earrings. Great quality and price. Amrita was extremely helpful and professional."
"Very impressed with the Natural Ruby Co & extremely happy/impressed wit Amrita, a very professional and knowledgeable associate.....kudos!"
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A. A.
Dec 31, 2021
Verified reviewAs a satisfied return customer, I had certain desires for this purchase. Lauren gave me all the patient, personal service that I have come to appreciate from her. The website offers amazing opportunities to choose and create. The Natural Sapphire Company takes great pride in the quality of their products. The presentation, documentation and packaging all demonstrate first class verification of this. Thank you Lauren & expert staff for another excellent, satisfying experience!
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A. A.
Dec 31, 2021
Verified reviewThe blue sapphire is everything as advertised. A phenomenal quality gem they my wife absolute lately loves. 100% satisfaction.
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A. A.
Dec 30, 2021
Verified reviewHighly satisfied with my experience with Natural Sapphire Company! I ended up getting both an engagement ring and wedding band from them. The rings are beautiful! Sam was extremely helpful and responsive during the process of both purchases. Excellent rings and customer service!
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A. A.
Dec 30, 2021
Verified reviewPurchased a padparadscha sapphire pendant using the website and with Lauren's assistance. Excellent communication via phone and email throughout. Will be doing business with them again in the future.
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A. A.
Dec 30, 2021
Verified reviewI reccoment The Natural Sapphire Company with all my heart. I have been looking for a white sapphire all over Romania to make an engagement ring for my lover. Not finding anything, I turned to the internet and found The Natural Sapphire Company which blew me away with the professionalism and customer support. When making the purchase, you have all the information of the stones that you could possibly ask for. After the purchase, Lauren checked in with me several times and even if my package arrived a bit late because of the postal services, I never had the feeling that the order will not get to me. Excellent service and excellent product, keep doing what you do because it's perfect!
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A. A.
Dec 30, 2021
Verified reviewI was skeptical buying jewelry online at first but Sam and the Natural Sapphire company made me really comfortable and the help and patience they showed was amazing! I couldn't have been happier with the ring I got and it made our proposal even more special and unique!
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A. A.
Dec 30, 2021
Verified reviewI highly recommend this company, it made my search for the perfect ring very smooth, with a lot of support, suggestions and informations throughout the process. Many thanks and compliments to the team for their professional work, from the rendering to the final package that looks amazing and it is of the highest quality. Special thanks to Nancy who was my advisor. Keep up the great work!
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A. A.
Dec 30, 2021
Verified reviewWorld class customer service. My husband surprised me with sapphire earrings for a milestone birthday but I preferred ones with a different, more secure backing. Lauren helped me exchange my earrings for ones with a lever back with no hassles. I love my earrings and we would not hesitate to buy from Natural Sapphire Company again.
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A. A.
Dec 29, 2021
Verified reviewI got a yellow sapphire pendant for my wife. The purchasing process was smooth and Sam was very helpful. The pendant was lovely and same as exactly as shown in the pictures.
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A. A.
Dec 29, 2021
Verified reviewI cannot recommend Sam and everyone at NSC enough. The process of ring shopping (especially if you want something like a sapphire) can be daunting but Sam made this process a breeze. He and NSC were actually the first place we went to in our search, but soon after meeting with Sam and going through everything including our budget and preferences, it was clear we were at the right place. We ended up meeting with another designer just out of not wanting to make such a big decision without doing our due diligence - 5 minutes with these other folks let us know we were in good hands with Sam. If you want knowledgable people who have been in this business for decades, employees who are not the least bit pushy, and people to guide you through this stressful process and educate you along the way, then look no further.
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A. A.
Dec 29, 2021
Verified reviewThey really have it together !!! I don’t do reviews but this really deserves 5 stars!!!! J.R.B.
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A. A.
Dec 29, 2021
Verified reviewI liked shopping at the natural sapphire company. There seemed like an infinite amount of variety because you can pick out any kind of gemstone you wanted and then match it to any of the settings. The delivery was quick and the feedback from assistant was excellent. I especially liked the pictures of the product when it's all put together. I would highly recommend the natural sapphire company for anyone looking for sapphires.
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A. A.
Dec 29, 2021
Verified reviewFast service, great quality. My advisor was wonderdul, she kept me informed from start to delivery. Highly recommended!!!!
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A. A.
Dec 29, 2021
Verified reviewMy wife loves her new sapphire pendant necklace! I know nothing about jewelry or gems. However, I know my wife of 23 years. And she is an armchair Gemologist. I purchased a sapphire pendant for her as a gift. The NSC was the right place to purchase from. The online shopping experience was easy and informative. The necklace and paperwork is an exact match of the pictures and description. Katherine was helpful and pleasant to work with emailing back and forth. The necklace was shipped and delivered on time in very sturdy packaging. The “luxurious packaging” it comes in, is exactly that. The Natural Sapphire Company is a class act company with great customer service.
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A. A.
Dec 29, 2021
Verified reviewLauren was amazing through the whole process. I had a custom ring setting created for a beautiful green sapphire and I couldn’t be happier. It is so special. I am looking forward to my next purchase!
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A. A.
Dec 28, 2021
Verified reviewVery pleased with purchase of sapphire earrings. Hesitant to buy jewelry online and looked at many sites, but I liked that NSC shows multiple photos of the actual stones for each piece with a certificate of evaluation rather than showing a generic description or picture of the earrings. Very easy to compare different pieces and purchase the pair that I liked best. The actual earrings arrived quickly and matched the photos. In fact, they were even more stunning in natural light. Overall great experience. Highly recommend and would purchase from them again
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A. A.
Dec 28, 2021
Verified reviewMy experience with Nancy and the Natural Sapphire Company was very positive, not only have I ordered twice, I will be back again to order in the future. Nancy was extremely attentive and the products are exceptional. I am very pleased with this company and their service.
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A. A.
Dec 27, 2021
Verified reviewI bought from this company because you can choose your gemstone with very detailed gemology reports. The item arrived in a beautiful metal jewelry box and the craftsmanship was excellent.
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A. A.
Dec 26, 2021
Verified reviewWas sent promptly and was the perfect gift for Christmas. I enjoyed my purchase experience greatly
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A. A.
Dec 24, 2021
Verified reviewLauren was fantastic: professional, accomodating and friendly throughout the whole process, which is really what you want when making such a big personal life/financial decision. Can't recommend her enough to anybody looking for the best.
Reviews displayed in chronological order
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