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Review Summary
Mediatorlawgroup is described as a reassuring first step for people dealing with debt, with teams that explain the process clearly and take time to answer questions. Customers often mention feeling at ease, listened to, and treated personally rather than like a case file.
Team expertise
"Really helpful and explained everything in great detail"
"Excellent customer service"
"Excelente servicio, muy cordial"
Responsiveness
"I am writing to share some feedback regarding my recent experience with your team. Each representative that I spoke to was professional, friendly,…"
I am writing to share some feedback regarding my recent experience with your team. Each representative that I spoke to was professional, friendly, and very thorough with explaining all the details of your services. I truly appreciate the excellent communication I received.
"The staff was very friendly and very understanding about my needs. Also they were very knowledgeable about what I was needing and what the best…"
The staff was very friendly and very understanding about my needs. Also they were very knowledgeable about what I was needing and what the best solution would be for my case.
"Excellent service and very professional. I appreciate the help. Everything was done in a timely manner as well."
Friendliness & courtesy
"Excellent service. Thank you so much. Appreciate."
"Very patient, professional and had all the answers to my questions. The whole team were fabulous."
"Very friendly and informative service"
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A. A.
Jul 23, 2022
Verified reviewReally helpful in solving and answering my needs.
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A. A.
Jul 22, 2022
Verified reviewEveryone was absolutely wonderful that I worked with today getting me set up. Noah, Nikki and Desmond made this a great experience.
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A. A.
Jul 22, 2022
Verified reviewGreat
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A. A.
Jul 20, 2022
Verified reviewExcellent I feel that I have partnered with a firm that will have my back as it provide me access to information and provide detailed progress reports
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A. A.
Jul 17, 2022
Verified reviewVery good
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A. A.
Jul 16, 2022
Verified reviewVery nice and informative … absolutely best customer service
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A. A.
Jul 13, 2022
Verified reviewWhat a wonderful representative Crystal Harrington is! The attention to detailing how the program works was bar none the best explanation!! All of my questions were answered thoroughly. My anxiety was gone by the end of the call. She truly is an asset to the firm. Everyone from Glen to the welcoming team showed the utmost respect and personal attention in a stressful situation as it is. I am beyond satisfied with every aspect of this decision I should have made sooner. Thank you to all who really put me at ease in this difficult time! I am happy to be a part of many who have taken steps to help themselves get out of debt. God bless you all!
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A. A.
Jul 9, 2022
Verified reviewMichelle was fantastic! Very personable and knowledgeable. She made me feel welcome and comfortable with what can be a very difficult process.
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A. A.
Jun 23, 2022
Verified reviewVery kind, courteous, and professional.
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A. A.
Jun 16, 2022
Verified reviewJust when I thought there were no options for me (or atleast simple ones) I literally came across Mediator Law Group with very little hope. There aren’t words to describe how pleased I am with the attention they gave me. After explaining my hardships to them, I never felt judged or overly questioned. They are helping hit a major reset button in my life and I just can’t find the words to express how extremely grateful I am to have them represent me.
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A. A.
Jun 11, 2022
Verified reviewA great experience and service. I would recommend.
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A. A.
Jun 10, 2022
Verified reviewThe service was excellent, on top of being well versed in the business at hand, all 3 representatives were very warm and professional. I would recommend your company over and over.
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A. A.
Jun 3, 2022
Verified reviewExcent
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A. A.
Jun 3, 2022
Verified reviewExcent
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A. A.
May 27, 2022
Verified reviewEverything was explained thoroughly to me.
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A. A.
May 26, 2022
Verified reviewThey gave me a good price to pay.
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A. A.
May 25, 2022
Verified reviewGreat Service. Carter King was exceptional in talking with me and understanding my situation. Everyone was very kind and professional
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A. A.
May 18, 2022
Verified reviewGreat..patient and professional and care
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A. A.
May 13, 2022
Verified reviewDylan and Michelle Francine were excellent and made it easy for me as I usually struggle academically in matters
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A. A.
Apr 30, 2022
Verified reviewVery helpful.
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