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Review Summary
Customers describe Kitchen Essentials as easy to trust, with friendly support and a smooth ordering experience. Purchases are often received quickly, carefully packed, and in good condition, which makes the whole process feel simple and reliable.
Delivery
"Great selection of products. The staff is friendly and shipping is very speedy."
"Ordering was easy, received an estimated delivery time, easy tracking. Item arrived right on schedule, well packaged and in perfect condition."
"Very quick delivery and they sell great products"
Digital experience
"Excellent customer service and selection of projects. The first site I'll go to in the future."
"Easy online website to navigate, always great prices and fast shipping!"
"Easy to find what I’m looking for. Quick check out. Convenient order tracking."
Team expertise
"Great customer service and support"
"Excellent recovery from a shipping error. Great communication with Kitchen Essential Customer Service who were immediately able to correct the…"
Excellent recovery from a shipping error. Great communication with Kitchen Essential Customer Service who were immediately able to correct the problem.
"Excellent quality, very professional cooking utensils. Outstanding service. Definitely recommending Kitchen Essentials to all my family and friends."
Responsiveness
"Always very prompt and accommodating with orders!"
"Shipped very promptly. The customer service was very responsive to my question."
"Great customer service and fast delivery."
Choice
"Great store for a large variety of high quality kitchen items. Delivery is quick"
"Great website with lots of brands sand items. Easy to navigate, good description of products with prices."
"Great selection and price. Easy check out. Delivery was quick. Thanks."
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James B.
Jun 9, 2026
Verified reviewShipped very promptly. The customer service was very responsive to my question.
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Jenn S.
Jun 9, 2026
Verified reviewEasy online website to navigate, always great prices and fast shipping!
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Patricia P.
Jun 8, 2026
Verified reviewSturdy but smaller than expected.Nice design well made
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Gary B.
Jun 7, 2026
Verified reviewEasy to find what I’m looking for. Quick check out. Convenient order tracking.
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Dan R.
Jun 1, 2026
Verified reviewExcellent customer service do not listen to other reviews be patient. Excellent communications .Return and answer call immediately.. Beautiful product and best price around,
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Gabriel A.
May 31, 2026
Verified reviewThe place to shop for kitchen stuff. High quality products at reasonable price, fast delivery and well packaged glassware.
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Marlene M.
May 25, 2026
Verified reviewThe item I wanted was available I received it in couple of days.
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Debbie S.
May 19, 2026
Verified reviewSo glad they had my Staub pan, quick to ship, arrived all intact, nonissues
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Deborah M.
May 13, 2026
Verified reviewRetailer was located in Ontario which is a plus. With 10 per cent off it was the best price when I comparison shopped. Happy with my purchase.
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Frank H.
May 10, 2026
Verified reviewExceptional service. Quick order and delivery same week as ordered!
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Irene M.
May 10, 2026
Verified reviewI have done the research and there is not another place that will sell you this 3300 Philips machine for this price. Friendly over the phone service, and the price was amazing.
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Jackie F.
May 10, 2026
Verified reviewI had to call to get my order picked as it sat “awaiting “ for days then I had to call again as the courier label had been made but the courier had not picked up for days. Lastly, the courier arrived of a Friday when I was not home and did not leave because my signature was required. I am ok with that but it was not available for me to pick up until the next business day, Monday afternoon! My order took over 2 weeks to arrive,
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Kimberly M.
May 10, 2026
Verified reviewQuick shipping great prices and perfect condition when machine arrived. Would buy from this company again!
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Heidi T.
May 10, 2026
Verified reviewI bought a red tea pot for my mom for Mother’s day. It is perfect. I am thinking of getting one for myself and have been checking to see what other items are on the website. I had never bought anything from here before. I would definitely recommend this site
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Michael R.
May 10, 2026
Verified reviewCalled through over the weekend about delivery options for my product. The team was super friendly and was happy to make sure that my package arrived very quickly.
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Amanda H.
May 10, 2026
Verified reviewFast shipping, nicely curated collection. Easy to use site
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Anne C.
May 10, 2026
Verified reviewOverall I am satisfied with this company. I reached out when I found this product at a better price. I contacted the customer service department to see if they would match the price. I received a response from the customer service representative saying that he would adjust the payment. However this wasn't done. I proceeded with the order,as it was already shipped out.
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Myriam L.
May 10, 2026
Verified reviewTrès bon produit et heureuse de prendre un bon café à mon gout
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Ly N.
May 10, 2026
Verified reviewVerry good
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Amanda H.
Apr 25, 2026
Verified reviewVery prompt service and the products are very nice quality.
Reviews displayed in chronological order
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