Customer reviews
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Excellent communication and very fast shipping. I recommend.
Review of , following an experience of by JEAN-FRANÇOIS B.
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Excellent service and a fast delivery. Positive experience for both service and the product.
Review of , following an experience of by JANICE H.
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Delivery was on time and the product in excellent cxondition. Thank's René
Review of , following an experience of by RENÉ A.
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Delivery was very prompt
Review of , following an experience of by PAT H.
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Product was great, delivery service was good , overall, great store
Review of , following an experience of by JOE M.
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So excited to continue the bread making Journey!
Review of , following an experience of by MARNIE H.
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Machine is great so far and the customer service we received was outstanding!
Review of , following an experience of by CHRISTINE R.
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Super fast shipping, I was able to get my product on the same-day! Amazing service.
Review of , following an experience of by HENRY W.
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Better experience than previous purchase
Review of , following an experience of by FREDERIC D.
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Very easy site to navigate. I knew the products I required, and Kitchen Essentials had the products at the best price. The products were shipped really quickly and arrived, well packaged, in perfect condition. I would have no hesitation in recommending this company.
Review of , following an experience of by MARK K.
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Bad communication, many issues with quality of the products shipped.
Review of , following an experience of by SÉBASTIEN P.
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Excellent
Review of , following an experience of by RAYMOND A.
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Easy and fast delivery!
Review of , following an experience of by MARJORIE L.
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Fast shipping, arrived on time and in good order. Delicate items clearly packed by professionals with care. I’m very impressed. Good customer service too!
Review of , following an experience of by DAVID L.
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Still waiting on order it's been since December 22nd will not order again
Review of , following an experience of by DANITA A.
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Very user friendly website and delivery was on schedule. Excellent service as it is my first time ordering from Kitchen Essentials.
Review of , following an experience of by PATRICIA R.
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Great service and prices.
Review of , following an experience of by ALLAN G.
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Had something hard to find. Great price, fast shipping and delivery. Would definitely buy from them again. Thank you!
Review of , following an experience of by THOM P.
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Excellent selection! Loved all my items, will be using them next Christmas season. One Item was missing a piece and their customer service was impeccable, absolutely fantastic and so quick! Many thanks!!! Will order from you again I am certain.
Review of , following an experience of by LISA V.
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Wide range of products to choose from. I would recommend.
Review of , following an experience of by SHELLEY S.
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This is a beautiful product.
Review of , following an experience of by BEP D.
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Delivery was prompt and the goods were packaged safely (given the fragile content). I ordered the square version of the espresso cup (90ml) but received the round ones.
Review of , following an experience of by ALAIN B.
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Initially, I was hesitant about ordering from Canada, particularly fragile dishes, as I’m based in the U.S. However, I decided to take the leap, and I couldn’t be more delighted with the experience. The items arrived impeccably packed, and the shipping was impressively fast. I’m truly thrilled to have discovered “Kitchen Essentials” online. Thank you very much!!!
Review of , following an experience of by BART J. *
*Pseudonymized data at the request of the author
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A nightmare. The item dont look like the picture plus the shipping delivered it 30 min at walk from my current adress. Was not even in the same zip code2
Review of , following an experience of by FREDERIC D.
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The product was delivered in a timely manner and I was able to track my package. The delivery person rang the door bell which was great. I always worry about someone taking my deliveries.
Review of , following an experience of by WENDY S.
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Good experience and great product.
Review of , following an experience of by DIANNE D.
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I bought the wolf kettle which was damaged, returned it for a replacement and this one was also damaged. I went through the hassle of buying and returning and was without a kettle for 10 says. I do not receommend this seller, they seem to be a scam
Review of , following an experience of by ANSLEY P. *
*Pseudonymized data at the request of the author
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Fast and efficient!
Review of , following an experience of by JUDY G.
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The products arrived promptly and were very well packaged (glass loaf pans).
Review of , following an experience of by SHERRI P.
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Ordered, and item arrived quickly and in perfect condition.
Review of , following an experience of by TRESSIE W. *
*Pseudonymized data at the request of the author
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Website is easy to navigate. Preparation for shipping was quick and shipment was on time.
Review of , following an experience of by GEORGE T.
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This is the first time i have ordered from Kitchen Essentials. It was a very smooth and pleasant transaction.
Review of , following an experience of by LINDA P.
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Shun knife is excellent. Seemed to take a long time to receive compared to other knife store I ordered from an hour before. Besides that not a bad experience
Review of , following an experience of by JOHN F.
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Kitchen essentials is excellent to shop with. Two thumbs up!👍👍
Review of , following an experience of by ELNA M. *
*Pseudonymized data at the request of the author
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The ordering and service is perfectly fine
Review of , following an experience of by ELIZABETH J G.
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First time dealing with Kitchen Essentials. I couldn't be happier. Shipping of the product was impressive given the time of the year.
Review of , following an experience of by BONNY L.
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Very quickly delivered. Excellent follow up. Good job
Review of , following an experience of by KARL W.
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Les verres ont fait très plaisirs pour Noël ! Le paquet est arrivé vite et bien emballé sans casse.
Review of , following an experience of by RICARDO W. *
*Pseudonymized data at the request of the author
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Horrible experience from start to finish. Ordered a frying pan on Dec. 13th, was supposed to be delivered by the 18th, but got stranded somewhere at the courier company's local distribution network. Kitchen Essentials had no way of successfully contacting the courier to find out what was going on. The item unexpectedly showed up late on the 23rd with no notice that it would arrive that day, and surprise! It wasn't even the frying pan I had ordered! So, was left scrambling trying to find a replacement gift at the last minute. Thank you Kitchen Essentials!
Review of , following an experience of by STEPHEN S.
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Sent the wrong colour.
Review of , following an experience of by MATT M.
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Very efficient. Quick. Professionnal.
Review of , following an experience of by JOEL B.
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Delivery was quick and exactly as expected. I will order again from them!
Review of , following an experience of by MARIE P.
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Excellent service and price. Mistakes happen, especially in the hectic times of Christmas and postal strikes. It's how you handle them that counts. Received wrong knife but was able to quickly return it by courier and received right knife promptly. Thanks Raffi for your professionalism
Review of , following an experience of by DAVID D.
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Good service and honest prices. Very careful and professional shipping department wraps your packages so they arrive in one piece. Very satisfied.
Review of , following an experience of by DAVID L.
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Fast and promt delivery!
Review of , following an experience of by LOUISE M.
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For our first experience, 5 stars.
Review of , following an experience of by JEAN G.
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Not free returns.
Review of , following an experience of by NATALIA C.
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Products came quickly as promised.
Review of , following an experience of by VIRGINIA H.
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Product arrived on time. Great customer service.
Review of , following an experience of by JONATHAN C.
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Fast shipping. Great prices. No problems!
Review of , following an experience of by TERRY B.
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Haven’t received product yet
Review of , following an experience of by DONALD C.
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Quick delivery
Review of , following an experience of by JEREMY S.
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Ordered online. Shipped within days and arrived quick. Very happy to receive my knives all nicely packaged.
Review of , following an experience of by VICTOR L.
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Excellent service -- easy-to-use website to find what I was looking for, and my item arrived promptly, well-wrapped and in pristine condition. Will certainly use Kitchen Essentials again.
Review of , following an experience of by WILLIAM S.
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Item new as described. Fast shipping and reasonable price. Good transaction, thank you.
Review of , following an experience of by PAUL J.
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Quick delivery and easy to use website. Happy every time I shop at Kitchen Essentials. I've also found the pricing comparisons are great.
Review of , following an experience of by ROBERT P.
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Kitchen Essentials is now my favourite go-to place for items that are hard to find, especially if they are fragile. I bought two Emile Henry products and they came so carefully wrapped I almost cried I was so happy and impressed. I had previously ordered similar products from another store and they arrived in pieces. The care Kitchen Essentials put in wrapping and protecting these items was totally worth the few dollars more I paid for the items than I could have paid somewhere else. Plus, they actually had the items in stock! I’m not buying from anyone else. Thanks.
Review of , following an experience of by DAVID L.
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All good.
Review of , following an experience of by SHAWN G V.
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When the order was made less than 48 hr later my knife arrived.
Review of , following an experience of by CHASE C. *
*Pseudonymized data at the request of the author
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All went smoothly... order placed and received very quickly
Review of , following an experience of by PETER JOHN I.
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It was easy to find what I was looking for, and I received it in good condition. Thank you!
Review of , following an experience of by KELLI M.
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Very Good
Review of , following an experience of by GENEVIEVE P.
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I bought the quiche plate for my mom for Christmas. It is very nice, came in good time. I know she is going to love it! I
Review of , following an experience of by AMY M.
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My fry pans came within a reasonable amount of time and in good condition. Prices were competitive.
Review of , following an experience of by JOHANN W. *
*Pseudonymized data at the request of the author
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Site is easy to navigate e place an order. Offered a 6 cup expresso set but delivered only 4 as the sets are of 4 cups! Had to call twice and received the missing ones one week after. Customer service, Mr Rafi, is excellent! Best customer service in the market for sure. Would recommend this store to familly and friends
Review of , following an experience of by HELENA C.
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Excellent, attentive company to deal with. Several phone calls regarding my order were handled with respect and I appreciated being able to easily understand the rep as his first language was clearly English. (no offense meant to those with heavy accents but it is just so difficult when that is the case)
Review of , following an experience of by PATRICIA K.
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Verry fast delevry !
Review of , following an experience of by PATRIC L.
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Excellent service!
Review of , following an experience of by MARG D.
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Everything was carefully packed and arrived in good condition, in my area it was 4 days from when I ordered to when I received things :) this store was the only place I could find the mugs that match the rest of my dish set!
Review of , following an experience of by EMILY L.
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Very good service. I received my order quickly and everything was perfect.
Review of , following an experience of by MANON R.
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I call your service because the Wolf Gourmet toaster wasn’t working like he should. The person on the phone said: I will send you a file to put photos and the #order. NEVER HEARD about him, NO file was send to me. I remind you that is a 499$ toaster. Very disappointed
Review of , following an experience of by MARTIN C.
Answer by kitchenessentials.caFlagHi Martin, Sorry for the mix-up. I have sent you the return label and tracking for the the replacment. Thank you for sending me the picture.
Answer by martin cFlagThanks for calling back
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On time and what I ordered.
Review of , following an experience of by CALVIN B.
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The person I talked to was very helpful. They matched the price of their competitor and delivered the product very rapidly.
Review of , following an experience of by DAMON H.
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Quick delivery no problem thank you
Review of , following an experience of by YASSIN H.
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Service à la clientèle est excellent pour le suivi de ma commande.
Review of , following an experience of by MICHEL D.
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Product was as advertised. Delivery could have been quicker, but still acceptable.
Review of , following an experience of by ROBERT M.
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Impressive customer service, ease and quickness to respond and fast delivery on all items. We will buy again from here no doubts.
Review of , following an experience of by EMMANUEL L.
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My ordered shipped in a manner of hours!! It was unbelievable! I was very impressed. The item I ordered arrived quickly and in perfect condition.
Review of , following an experience of by SANDRA H.
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I was looking for a particular set of glasses and was easily able to find them at kitchenessentials at a reasonable price and with reasonable shipping. Delivered on time and in perfect shape. Definitely recommend.
Review of , following an experience of by ROB D.
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Great site,love to see where the package is
Review of , following an experience of by MÉLISSA S.
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Great
Review of , following an experience of by MARTHA P.
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I am absolutely thrilled to have found Kitchen Essentials and dearly love my purchases. Raffi went "over & above" in all respects and was extremely accommodating and most kind. You are blessed to have him. Impressive fast & safe delivery, articles packaged with TLC. Thank You.
Review of , following an experience of by GLORIA B.
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Rafi provides amazing customer service, even while during their move....I've already ordered more items....A+++
Review of , following an experience of by MICHAEL J S.
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Found exactly what I was looking for and at a good price.
Review of , following an experience of by R DOUGLAS S.
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Product as described and fast shipping! Will shop here in the future.
Review of , following an experience of by ALEX D.
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Great price, value and amazing customer service. Keep up the great work Raffi.
Review of , following an experience of by MICHAEL J S.
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I had never heard of Kitchen Essentials before, but the prices were good so I placed an order. Items arrived quickly and in perfect condition. I will use them again and I recommend them.
Review of , following an experience of by CHERYL C.
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Fast shipping and fair price will order again
Review of , following an experience of by ARNO B. *
*Pseudonymized data at the request of the author
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Rafi in Cust Support was most helpful in obtaining precise measurements to ensure fit in my space.
Review of , following an experience of by BORYS K.
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Plates were packed super well and delivered quickly! Great service
Review of , following an experience of by MARTINA R.
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The ordering process was simple and straight forward. vShipping went smoothly too.
Review of , following an experience of by FRANZ M.
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Easy to use site
Review of , following an experience of by ELIZABETH P.
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Very satisfied with product. They are beautiful. Customer service was excellent! They answered my questions promptly. Fast delivery.
Review of , following an experience of by COLLEEN E B.
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Très bon service et livraison très rapide merci
Review of , following an experience of by KARLEY D. *
*Pseudonymized data at the request of the author
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Very satisfied
Review of , following an experience of by MARTIN L.
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Quick shipping, item as ordered, great product. Very happy with my purchase.
Review of , following an experience of by INGRID K.
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Prompt delivery, well packaged, great product and price.
Review of , following an experience of by GEORGE G.
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Ordering and receiving products done efficiently and in a timely manner. Packing effectively protected the china. No damage.
Review of , following an experience of by VICTORIA N.
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Very good products and fast delivery
Review of , following an experience of by LINDA N.
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Great looking dishware
Review of , following an experience of by GREGORY N.
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My review is solely based on the time it took to ship out and receive my product. Way too long in my opinion for a warehouse that is located not too far from me. Took about 2 weeks to ship out and another week in process.
Review of , following an experience of by SONIA C.
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Delivered what was promised
Review of , following an experience of by ALLEN A.
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The delivery has been faster than what was expected on both orders I’ve made. All items were packed securely and safely.
Review of , following an experience of by MARCELINA B. *
*Pseudonymized data at the request of the author
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Love our Wolf Appliances! Offered at a fabulous price at a time we were looking to replace them, we had to order the blender and kettle. The ordered arrived quickly and we appreciated the requirement to sign. The blender works well with ice and chunky food offering multiple levels of blend. As for the kettle, it’s quick to heat to whatever temperature you desire, offering preset levels for your tea varieties. We highly recommend using Kitchen Essentials and the Wolf appliances.
Review of , following an experience of by PATRICIA H.
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Easy to use website, and delivered promptly.
Review of , following an experience of by HEATHER P.
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Excellent items, fantastic price and incredibly fast delivery. Thank you!.
Review of , following an experience of by VASILE P.
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Everything was easy and efficient with my order.
Review of , following an experience of by CATHY M.
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Excellent company! My order was processed quickly, seamlessly and delivered in a timely manner. It was also packaged securely so that no breakage could occur. I recommend Kitchen Essentials as a very reputable shop for kitchen needs. They had what I was looking for but could not find anywhere else.
Review of , following an experience of by ILDIKO F.
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Very well packaged. Prompt delivery.
Review of , following an experience of by MARK H.
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Kitchen Essentials website was easy to navigate. They carry many highly rated product lines. Shipping was quick and easy to track with the information provided by Kitchen Essentials.
Review of , following an experience of by SHARLENE Y.
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Excellent service and rapid delivery!
Review of , following an experience of by GABRIELLA P.
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The price was right and the customer service was 5 star. I will be ordering an espresso machine next.
Review of , following an experience of by JOE S.
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Great company. Good prices and fast shipping to the US
Review of , following an experience of by JULIA A.
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These knives are such a pleasure to use. Thanks for fast shipping, no problems. Pro!!!
Review of , following an experience of by MARKO V.
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Great website, fast shipping
Review of , following an experience of by ANNE S.
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Once again, we purchased from Kitchen Essentials. Website has plenty of choice, and ordering and delivery could not have been easier!
Review of , following an experience of by BARRY B.
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My package was returned for some reason, but when I called Kitchen Essentials, I received excellent customer service and he resolved my issue immediately. I love the knives, bought 4 to give as gifts. Thank you
Review of , following an experience of by NABEELA A.
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Great service definitely recommended
Review of , following an experience of by PETER K.
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They had the best price I could find at the time, ordering online was easy and they arrived quickly. Would recommend
Review of , following an experience of by VINCE P.
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Web site was okay. Found what I needed and left
Review of , following an experience of by KIM E.
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excellent
Review of , following an experience of by BERNARD M.
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Great pricing. Product arrived timely in perfect condition. Very happy!
Review of , following an experience of by TIM L.
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I am very happy with the kitchen essentials website. Very easy to navigate, quality products, and if you need help with a 'live' person, just phone the number, and a very nice man will help you!
Review of , following an experience of by BARRY B.
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Fast shipping! Exactly as ordered and well packaged
Review of , following an experience of by NOBLE R. *
*Pseudonymized data at the request of the author
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The entire purchase experience was easy and fast. Prices were attractive.
Review of , following an experience of by PAUL W.
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KitchenEssentials team Thank you so much for your business. Mike Surrey Canada
Review of , following an experience of by MIKHAIL M.
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Very good service. Product delivered - no problems.
Review of , following an experience of by ED W.
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Super!
Review of , following an experience of by SANDY K.
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Excellent product arrived very quickly and was really well packaged so no damage to fragile dishes
Review of , following an experience of by JENNIFER Q.
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Good order experience, fast shipping.
Review of , following an experience of by EWEN C.
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Had a little trouble tracking and locating my order. I called and it was tracked down right away. One I got these loved them. They are not only beautiful they are a joy to drink from. A china mug large enough for a good size coffee and perfect size handle. 💯 recommend.
Review of , following an experience of by SANDI F.
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Received order within 2 days.
Review of , following an experience of by LARRY C.
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Great service fast and efficient
Review of , following an experience of by CLAUDE D.
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We are pleased with the product, but not happy with the delivery. Never had problem with other shipping entreprises. They didn’t even come to the condo, they left the package in the entrance.
Review of , following an experience of by LUCIE L.
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Good knife and fast shipping. It was my 1st on this website and I would buy here again!
Review of , following an experience of by MARC-AURELE F.
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Excellent service, fast, great website to work with.
Review of , following an experience of by DEJAH G. *
*Pseudonymized data at the request of the author
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I had a positive experienc - no issues with my order. I ordered an 'open box' set of pots. Received email alerts about it's status, and the item arrived promptly the next day as described. I didn't need any customer service assistance.
Review of , following an experience of by MARIE H.
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Good price, quick shipping, handy addition to the knife drawer.
Review of , following an experience of by DARYL E.
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Très grand service!
Review of , following an experience of by ANNE-MARIE G.
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fast service ad del
Review of , following an experience of by YVON S.
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The knives are great. The service was excellent. I loved the way of packaging and delivery.
Review of , following an experience of by LAN D.
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Easy to order and shipped fast!
Review of , following an experience of by JEREMY B.
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Very fast shipping and exactly what I needed. Thank you
Review of , following an experience of by NEVA S. *
*Pseudonymized data at the request of the author
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