Customer reviews for kitchenessentials.ca

Customer reviews

• 5 / 5

  

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  I ordered something and it arrived quickly and intact. What more could a person want?

  Review of 6/15/25, following an experience of 3/12/25 by THOMAS G.

• 5 / 5

  

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  We received the coffee maker very quickly.

  Review of 6/14/25, following an experience of 6/2/25 by JUDY M.

• 5 / 5

  

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  Very pleased. Order came promptly, 1-2 days. Easy ordering monitoring of shipment

  Review of 6/9/25, following an experience of 5/28/25 by GORDON S.

• 5 / 5

  

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  Excellent customer service

  Review of 6/1/25, following an experience of 5/20/25 by CARL S.

• 5 / 5

  

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  Great!

  Review of 5/21/25, following an experience of 5/8/25 by BARBARA T.

• 5 / 5

  

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  Very pleased with speed of delivery and packaging. Purchase arrived safely.

  Review of 5/19/25, following an experience of 5/6/25 by ROBERT H.

• 5 / 5

  

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  Commande facile, réception du produit rapide et en parfait état. Je recommande.

  Review of 5/18/25, following an experience of 5/6/25 by MARIE-FRANCE W.

• 5 / 5

  

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  Good quality items, competitive pricing, and reasonable shipping cost. Just what i wanted

  Review of 5/17/25, following an experience of 5/5/25 by STEPHEN M.

• 5 / 5

  

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  Very good service . We fell welcome.

  Review of 5/15/25, following an experience of 4/29/25 by MONIQUE H.

• 5 / 5

  

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  Love the product. Love the service.

  Review of 5/14/25, following an experience of 5/2/25 by JAKOB L.

• 3 / 5

  

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  My order was packed right away and a shipping confirmation was received. For a week everytime I checked it there was no info at all for tracking. I was starting to get nervous so I called the number on the website. The person answering only answered with hello, no name of company or personal name. I had to ask. Alex’s made me nervous.When I explained what was happening he told me that it was still sitting on the shipping dock so I asked if he wanted the order number. Gave order number he looked it up then told me a ridiculous story that the item had been packed and ready to go but they realized that it was the wrong size so they unpacked it and put the correct size in. Possible I guess. should have notified me that there was an issue or delay. The guy tells me that it would go out right away. I asked if I would get a notice he claimed he would personally email me, he did not. A few days later I check the tracking and the item was on its ways. The product itself was what I ordered but if you are looking for customer service, it’s not there.

  Review of 5/8/25, following an experience of 4/14/25 by CHRISTIAN S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  We are very happy with the product. It was very well wrapped and shipped quickly.

  Review of 5/8/25, following an experience of 4/23/25 by DAVID N.

• 5 / 5

  

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  Love the glasses and dealing with this company was easy and I would recommend to anyone

  Review of 5/8/25, following an experience of 4/14/25 by LISA K.

• 5 / 5

  

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  Excellent purchasing experience and quick delivery - I received the items within 3 days.

  Review of 5/8/25, following an experience of 4/16/25 by MIHAI S.

• 5 / 5

  

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  Good price fast delivery 👌

  Review of 4/23/25, following an experience of 4/11/25 by TIMMY M. *

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• 5 / 5

  

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  Very good service before and after odering. I asked for a specific delivery service with a tracking number and a “required signature” and got it. Thanks to Raffi ! Packages where in very good condition at reception.

  Review of 4/20/25, following an experience of 4/8/25 by LUCIE P.

• 5 / 5

  

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  Spectacular store with the best prices and service! Thank you!

  Review of 4/19/25, following an experience of 4/7/25 by JASON F.

• 5 / 5

  

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  Très satisfait

  Review of 4/16/25, following an experience of 4/4/25 by JOSÉ H.

• 4 / 5

  

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  Great service, only Complaint would be using canpar for shipping. If your not home you can only pick up the packed from 12 to 4pm

  Review of 4/14/25, following an experience of 3/31/25 by PAUL G.

• 5 / 5

  

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  Kitchen Essentials is Amazing… Great communications…. Tremendous inventory selection…. Good pricing and Promotions!! I’ll Return To Shop:-)!!!!!

  Review of 4/14/25, following an experience of 4/1/25 by CRAIG B.

• 5 / 5

  

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  Shipped quickly, very good price.

  Review of 4/13/25, following an experience of 4/1/25 by KAYLA F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  We were very happy with the ordering process, and especially with their flexibility in helping us correct an error that we made when we ordered the wrong size of product, and they enabled a quick and easy exchange for the correct product.

  Review of 4/12/25, following an experience of 3/18/25 by DAVID W.

• 5 / 5

  

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  Easy on line ordering, quick delivery, quality product. Excellent service overall.

  Review of 4/9/25, following an experience of 3/28/25 by WAYNE M.

• 5 / 5

  

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  Items were easy to find on the website and the description was clear.

  Review of 4/6/25, following an experience of 3/25/25 by PETER M.

• 5 / 5

  

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  Immediately responsive with questions that I had. Very quick shipping and the products ere good quality and at a very good price.

  Review of 4/5/25, following an experience of 3/24/25 by MARYANNE P.

• 5 / 5

  

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  Very helpful in placing order, prompt shipping and delivery, good prices,eh!

  Review of 4/2/25, following an experience of 3/21/25 by ANTHONY O.

• 5 / 5

  

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  Great delivery time. Items as pictured online.

  Review of 4/2/25, following an experience of 3/21/25 by MARGARET S.

• 5 / 5

  

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  Quick and excellent service both online and phone. Great product too.

  Review of 4/2/25, following an experience of 3/3/25 by ESTHER C.

• 5 / 5

  

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  Over all, I am very happy to have purchased my kitchen utensils with KE as they are of great quality. The customer service was excellent, they always handled and replied to my questions in a professional and timely manner. I am very satisfied with everything.

  Review of 4/1/25, following an experience of 3/20/25 by VILMA K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  good price and quick delivery.

  Review of 3/31/25, following an experience of 3/19/25 by IVAN H.

• 5 / 5

  

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  Easy to find the product online and to process the order. The packaging was beyond expectation and nothing got broken from coast to coast 🇨🇦

  Review of 3/30/25, following an experience of 3/18/25 by LOUISE A.

• 5 / 5

  

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  The website is easy to navigate and I found what I was looking for quickly. Ordering was easy and delivery was very excellent (next day). Prices were competitive and there is a great range of choices. A pleasure to do business with.

  Review of 3/29/25, following an experience of 3/17/25 by KEITH C.

• 4 / 5

  

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  Order took a while to get here, but all is well. (Product was out of stock)

  Review of 3/29/25, following an experience of 2/28/25 by SHAYLEE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Kitchen essentials sells high quality merchandise. My order was shipped, arrived very quickly and was well packaged. The customer service is excellent. I was able to reach them by phone every time I called. I am very pleased with my shopping experience and I highly recommend you give them a try.

  Review of 3/27/25, following an experience of 3/15/25 by DAWN B.

• 5 / 5

  

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  Incredible pans. Really good customer service . Super fast shipping . I’m really impressed !!!

  Review of 3/26/25, following an experience of 3/14/25 by DANIEL M.

• 5 / 5

  

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  Easy to order - fast enough délivery - good pricing

  Review of 3/25/25, following an experience of 3/13/25 by ANNE B.

• 5 / 5

  

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  Very positive experience and love this set. Everything was well packaged and arrived on time. I'd order again from here.

  Review of 3/24/25, following an experience of 3/12/25 by DEB M.

• 5 / 5

  

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  Great selection, found what I was looking for - order processed promptly and delivered on time. Will be back.

  Review of 3/24/25, following an experience of 3/12/25 by MARLA R.

• 5 / 5

  

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  The website indicated that there was no stock remaining so I called the support line and got my order placed right away. Delivery time was good. 👍🏼

  Review of 3/22/25, following an experience of 3/10/25 by WENDY S.

• 5 / 5

  

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  Fast, efficient and products arrived well wrapped and in excellent condition. Highly recommend.

  Review of 3/22/25, following an experience of 3/10/25 by MARY-ANN C.

• 5 / 5

  

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  The product is exactly what we wanted and arrived in excellent shape.

  Review of 3/22/25, following an experience of 3/10/25 by YVETTE P.

• 5 / 5

  

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  I was very pleased with my order. It came well packaged and undamaged.

  Review of 3/19/25, following an experience of 3/7/25 by ROBIN L.

• 5 / 5

  

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  great service

  Review of 3/16/25, following an experience of 3/4/25 by JANE M.

• 5 / 5

  

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  I had a great experience with kitchen essentials. I would definitely order from them again. One of the items was damaged when it arrived and was immediately sent out a new one. Very happy with their service!

  Review of 3/16/25, following an experience of 3/4/25 by SUSAN V.

• 5 / 5

  

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  Kitchen Essentials had a great price on the frypan and provided an excellent purchasing experience.

  Review of 3/15/25, following an experience of 3/3/25 by WADE M.

• 5 / 5

  

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  Product arrived promptly and well packaged considering it was fragile. Very happy.

  Review of 3/11/25, following an experience of 2/27/25 by SUE B.

• 5 / 5

  

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  Your site is easy to use and the delivary did not take long. I am very satisfied.

  Review of 3/9/25, following an experience of 2/25/25 by MONIQUE H.

• 5 / 5

  

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  Beautiful piece of art. Being used as a vase in my living room.

  Review of 3/5/25, following an experience of 2/21/25 by ALVIRA L.

• 5 / 5

  

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  Great products and quick delivery!

  Review of 3/4/25, following an experience of 2/20/25 by ISMAIL CHBOUK A.

• 5 / 5

  

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  Great shipping updates. Product is lovely as presented

  Review of 2/26/25, following an experience of 2/14/25 by DENISE Q.

• 4 / 5

  

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  There was an error in our order. Our email about it was rapidly replied to although a left telephone message was not. The issue was resolved very quickly and they sent extra of our product as an apology! I would certainly use them again.

  Review of 2/26/25, following an experience of 1/15/25 by GAIL K.

• 5 / 5

  

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  I was very happy to find the high end Ruffoni cookware from Italy at this shop. It shipped very quickly and was a better price than William Sonoma. I would prefer to support this shop vs a larger shop.

  Review of 2/23/25, following an experience of 2/11/25 by JENELLE L.

• 5 / 5

  

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  I absolutely love these glasses. Shipping was quick to recieve. Would 10/10 recommend.

  Review of 2/22/25, following an experience of 2/10/25 by KERRI D M.

• 5 / 5

  

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  I bought two dinnerware sets on sale (price match) on Black Friday. I called and someone actually answered! Raffi, the agent was courteous, efficient, and the price was matched straight away. The transaction was very easy and stress free. The free delivery arrived as scheduled. I highly recommend Kitchen Essentials.

  Review of 2/21/25, following an experience of 12/6/24 by G M.

• 5 / 5

  

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  Love them!!

  Review of 2/18/25, following an experience of 2/6/25 by STEPHANIE H.

• 5 / 5

  

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  Fast shipping and best price I could find out there. Thanks!

  Review of 2/18/25, following an experience of 2/6/25 by DANIEL S.

• 5 / 5

  

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  I bought an Emile-Henry ceramic bread making pan. It arrived quickly - no charge for shipping. It was so carefully packaged and arrived in perfect shape. The baker itself is perfect for making loaf shaped artisan sour dough bread. I had bought this same item twice on Amazon and both arrived damaged due to sloppy packing. I couldn’t be happier with your business! Thank you

  Review of 2/18/25, following an experience of 2/6/25 by HELEN D.

• 5 / 5

  

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  Excellent communication and very fast shipping. I recommend.

  Review of 2/17/25, following an experience of 2/5/25 by JEAN-FRANÇOIS B.

• 5 / 5

  

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  Excellent service and a fast delivery. Positive experience for both service and the product.

  Review of 2/16/25, following an experience of 2/4/25 by JANICE H.

• 5 / 5

  

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  Delivery was on time and the product in excellent cxondition. Thank's René

  Review of 2/15/25, following an experience of 2/3/25 by RENÉ A.

• 5 / 5

  

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  Delivery was very prompt

  Review of 2/11/25, following an experience of 1/30/25 by PAT H.

• 5 / 5

  

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  Machine is great so far and the customer service we received was outstanding!

  Review of 2/10/25, following an experience of 1/20/25 by CHRISTINE R.

• 4 / 5

  

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  Better experience than previous purchase

  Review of 2/10/25, following an experience of 1/29/25 by FREDERIC D.

• 5 / 5

  

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  So excited to continue the bread making Journey!

  Review of 2/10/25, following an experience of 1/16/25 by MARNIE H.

• 5 / 5

  

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  Super fast shipping, I was able to get my product on the same-day! Amazing service.

  Review of 2/10/25, following an experience of 1/16/25 by HENRY W.

• 5 / 5

  

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  Product was great, delivery service was good , overall, great store

  Review of 2/10/25, following an experience of 1/27/25 by JOE M.

• 1 / 5

  

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  Still waiting on order it's been since December 22nd will not order again

  Review of 2/10/25, following an experience of 1/15/25 by DANITA A.

• 1 / 5

  

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  Bad communication, many issues with quality of the products shipped.

  Review of 2/10/25, following an experience of 11/13/24 by SÉBASTIEN P.

• 5 / 5

  

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  Very easy site to navigate. I knew the products I required, and Kitchen Essentials had the products at the best price. The products were shipped really quickly and arrived, well packaged, in perfect condition. I would have no hesitation in recommending this company.

  Review of 2/10/25, following an experience of 1/16/25 by MARK K.

• 5 / 5

  

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  Fast shipping, arrived on time and in good order. Delicate items clearly packed by professionals with care. I’m very impressed. Good customer service too!

  Review of 2/10/25, following an experience of 1/16/25 by DAVID L.

• 5 / 5

  

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  Easy and fast delivery!

  Review of 2/10/25, following an experience of 1/16/25 by MARJORIE L.

• 5 / 5

  

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  Excellent

  Review of 2/10/25, following an experience of 1/15/25 by RAYMOND A.

• 5 / 5

  

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  Wide range of products to choose from. I would recommend.

  Review of 2/1/25, following an experience of 1/6/25 by SHELLEY S.

• 5 / 5

  

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  Initially, I was hesitant about ordering from Canada, particularly fragile dishes, as I’m based in the U.S. However, I decided to take the leap, and I couldn’t be more delighted with the experience. The items arrived impeccably packed, and the shipping was impressively fast. I’m truly thrilled to have discovered “Kitchen Essentials” online. Thank you very much!!!

  Review of 2/1/25, following an experience of 1/13/25 by BART J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The product was delivered in a timely manner and I was able to track my package. The delivery person rang the door bell which was great. I always worry about someone taking my deliveries.

  Review of 2/1/25, following an experience of 1/8/25 by WENDY S.

• 3 / 5

  

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  Delivery was prompt and the goods were packaged safely (given the fragile content). I ordered the square version of the espresso cup (90ml) but received the round ones.

  Review of 2/1/25, following an experience of 1/7/25 by ALAIN B.

• 5 / 5

  

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  This is a beautiful product.

  Review of 2/1/25, following an experience of 1/15/25 by BEP D.

• 5 / 5

  

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  Had something hard to find. Great price, fast shipping and delivery. Would definitely buy from them again. Thank you!

  Review of 2/1/25, following an experience of 1/8/25 by THOM P.

• 5 / 5

  

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  Very user friendly website and delivery was on schedule. Excellent service as it is my first time ordering from Kitchen Essentials.

  Review of 2/1/25, following an experience of 1/7/25 by PATRICIA R.

• 2 / 5

  

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  A nightmare. The item dont look like the picture plus the shipping delivered it 30 min at walk from my current adress. Was not even in the same zip code2

  Review of 2/1/25, following an experience of 1/6/25 by FREDERIC D.

• 5 / 5

  

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  Excellent selection! Loved all my items, will be using them next Christmas season. One Item was missing a piece and their customer service was impeccable, absolutely fantastic and so quick! Many thanks!!! Will order from you again I am certain.

  Review of 2/1/25, following an experience of 1/8/25 by LISA V.

• 5 / 5

  

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  Great service and prices.

  Review of 2/1/25, following an experience of 1/7/25 by ALLAN G.

• 5 / 5

  

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  Good experience and great product.

  Review of 2/1/25, following an experience of 12/27/24 by DIANNE D.

• 1 / 5

  

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  I bought the wolf kettle which was damaged, returned it for a replacement and this one was also damaged. I went through the hassle of buying and returning and was without a kettle for 10 says. I do not receommend this seller, they seem to be a scam

  Review of 1/30/25, following an experience of 12/8/24 by ANSLEY P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast and efficient!

  Review of 1/30/25, following an experience of 1/2/25 by JUDY G.

• 5 / 5

  

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  The products arrived promptly and were very well packaged (glass loaf pans).

  Review of 1/15/25, following an experience of 12/30/24 by SHERRI P.

• 5 / 5

  

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  Ordered, and item arrived quickly and in perfect condition.

  Review of 1/14/25, following an experience of 1/2/25 by TRESSIE W. *

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• 5 / 5

  

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  Website is easy to navigate. Preparation for shipping was quick and shipment was on time.

  Review of 1/14/25, following an experience of 1/2/25 by GEORGE T.

• 5 / 5

  

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  This is the first time i have ordered from Kitchen Essentials. It was a very smooth and pleasant transaction.

  Review of 1/12/25, following an experience of 12/30/24 by LINDA P.

• 4 / 5

  

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  Shun knife is excellent. Seemed to take a long time to receive compared to other knife store I ordered from an hour before. Besides that not a bad experience

  Review of 1/10/25, following an experience of 12/27/24 by JOHN F.

• 5 / 5

  

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  Very quickly delivered. Excellent follow up. Good job

  Review of 1/8/25, following an experience of 12/15/24 by KARL W.

• 5 / 5

  

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  The ordering and service is perfectly fine

  Review of 1/8/25, following an experience of 12/20/24 by ELIZABETH J G.

• 5 / 5

  

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  Les verres ont fait très plaisirs pour Noël ! Le paquet est arrivé vite et bien emballé sans casse.

  Review of 1/8/25, following an experience of 12/18/24 by RICARDO W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very efficient. Quick. Professionnal.

  Review of 1/8/25, following an experience of 12/22/24 by JOEL B.

• 1 / 5

  

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  Horrible experience from start to finish. Ordered a frying pan on Dec. 13th, was supposed to be delivered by the 18th, but got stranded somewhere at the courier company's local distribution network. Kitchen Essentials had no way of successfully contacting the courier to find out what was going on. The item unexpectedly showed up late on the 23rd with no notice that it would arrive that day, and surprise! It wasn't even the frying pan I had ordered! So, was left scrambling trying to find a replacement gift at the last minute. Thank you Kitchen Essentials!

  Review of 1/8/25, following an experience of 12/13/24 by STEPHEN S.

• 5 / 5

  

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  Kitchen essentials is excellent to shop with. Two thumbs up!👍👍

  Review of 1/8/25, following an experience of 12/20/24 by ELNA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  First time dealing with Kitchen Essentials. I couldn't be happier. Shipping of the product was impressive given the time of the year.

  Review of 1/8/25, following an experience of 12/16/24 by BONNY L.

• 5 / 5

  

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  Delivery was quick and exactly as expected. I will order again from them!

  Review of 1/8/25, following an experience of 12/16/24 by MARIE P.

• 1 / 5

  

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  Sent the wrong colour.

  Review of 1/8/25, following an experience of 12/13/24 by MATT M.

• 1 / 5

  

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  Not free returns.

  Review of 1/7/25, following an experience of 12/12/24 by NATALIA C.

• 5 / 5

  

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  Excellent service and price. Mistakes happen, especially in the hectic times of Christmas and postal strikes. It's how you handle them that counts. Received wrong knife but was able to quickly return it by courier and received right knife promptly. Thanks Raffi for your professionalism

  Review of 1/7/25, following an experience of 12/10/24 by DAVID D.

• 5 / 5

  

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  Fast and promt delivery!

  Review of 1/7/25, following an experience of 12/13/24 by LOUISE M.

• 5 / 5

  

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  Good service and honest prices. Very careful and professional shipping department wraps your packages so they arrive in one piece. Very satisfied.

  Review of 1/7/25, following an experience of 12/13/24 by DAVID L.

• 5 / 5

  

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  For our first experience, 5 stars.

  Review of 1/7/25, following an experience of 12/13/24 by JEAN G.

• 5 / 5

  

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  Product arrived on time. Great customer service.

  Review of 12/30/24, following an experience of 12/8/24 by JONATHAN C.

• 5 / 5

  

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  Ordered online. Shipped within days and arrived quick. Very happy to receive my knives all nicely packaged.

  Review of 12/30/24, following an experience of 12/11/24 by VICTOR L.

• 5 / 5

  

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  Fast shipping. Great prices. No problems!

  Review of 12/30/24, following an experience of 12/10/24 by TERRY B.

• 5 / 5

  

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  Products came quickly as promised.

  Review of 12/30/24, following an experience of 12/6/24 by VIRGINIA H.

• 1 / 5

  

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  Haven’t received product yet

  Review of 12/30/24, following an experience of 12/4/24 by DONALD C.

• 5 / 5

  

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  Quick delivery

  Review of 12/30/24, following an experience of 12/8/24 by JEREMY S.

• 5 / 5

  

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  Excellent service -- easy-to-use website to find what I was looking for, and my item arrived promptly, well-wrapped and in pristine condition. Will certainly use Kitchen Essentials again.

  Review of 12/16/24, following an experience of 12/3/24 by WILLIAM S.

• 5 / 5

  

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  Item new as described. Fast shipping and reasonable price. Good transaction, thank you.

  Review of 12/14/24, following an experience of 12/1/24 by PAUL J.

• 5 / 5

  

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  Quick delivery and easy to use website. Happy every time I shop at Kitchen Essentials. I've also found the pricing comparisons are great.

  Review of 12/12/24, following an experience of 11/29/24 by ROBERT P.

• 5 / 5

  

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  Kitchen Essentials is now my favourite go-to place for items that are hard to find, especially if they are fragile. I bought two Emile Henry products and they came so carefully wrapped I almost cried I was so happy and impressed. I had previously ordered similar products from another store and they arrived in pieces. The care Kitchen Essentials put in wrapping and protecting these items was totally worth the few dollars more I paid for the items than I could have paid somewhere else. Plus, they actually had the items in stock! I’m not buying from anyone else. Thanks.

  Review of 12/10/24, following an experience of 11/28/24 by DAVID L.

• 5 / 5

  

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  All good.

  Review of 12/10/24, following an experience of 11/27/24 by SHAWN G V.

• 5 / 5

  

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  When the order was made less than 48 hr later my knife arrived.

  Review of 12/9/24, following an experience of 11/27/24 by CHASE C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  All went smoothly... order placed and received very quickly

  Review of 12/7/24, following an experience of 11/25/24 by PETER JOHN I.

• 5 / 5

  

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  Very Good

  Review of 12/4/24, following an experience of 11/15/24 by GENEVIEVE P.

• 5 / 5

  

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  It was easy to find what I was looking for, and I received it in good condition. Thank you!

  Review of 12/4/24, following an experience of 11/21/24 by KELLI M.

• 5 / 5

  

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  I bought the quiche plate for my mom for Christmas. It is very nice, came in good time. I know she is going to love it! I

  Review of 12/3/24, following an experience of 11/21/24 by AMY M.

• 5 / 5

  

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  My fry pans came within a reasonable amount of time and in good condition. Prices were competitive.

  Review of 12/3/24, following an experience of 11/20/24 by JOHANN W. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Site is easy to navigate e place an order. Offered a 6 cup expresso set but delivered only 4 as the sets are of 4 cups! Had to call twice and received the missing ones one week after. Customer service, Mr Rafi, is excellent! Best customer service in the market for sure. Would recommend this store to familly and friends

  Review of 12/1/24, following an experience of 11/19/24 by HELENA C.

• 5 / 5

  

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  Verry fast delevry !

  Review of 12/1/24, following an experience of 11/19/24 by PATRIC L.

• 5 / 5

  

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  Excellent, attentive company to deal with. Several phone calls regarding my order were handled with respect and I appreciated being able to easily understand the rep as his first language was clearly English. (no offense meant to those with heavy accents but it is just so difficult when that is the case)

  Review of 12/1/24, following an experience of 11/15/24 by PATRICIA K.

• 5 / 5

  

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  The person I talked to was very helpful. They matched the price of their competitor and delivered the product very rapidly.

  Review of 12/1/24, following an experience of 11/6/24 by DAMON H.

• 5 / 5

  

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  Everything was carefully packed and arrived in good condition, in my area it was 4 days from when I ordered to when I received things :) this store was the only place I could find the mugs that match the rest of my dish set!

  Review of 12/1/24, following an experience of 11/7/24 by EMILY L.

• 5 / 5

  

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  On time and what I ordered.

  Review of 12/1/24, following an experience of 11/13/24 by CALVIN B.

• 5 / 5

  

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  Excellent service!

  Review of 12/1/24, following an experience of 11/11/24 by MARG D.

• 1 / 5

  

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  I call your service because the Wolf Gourmet toaster wasn’t working like he should. The person on the phone said: I will send you a file to put photos and the #order. NEVER HEARD about him, NO file was send to me. I remind you that is a 499$ toaster. Very disappointed

  Review of 12/1/24, following an experience of 11/5/24 by MARTIN C.

  Answer by kitchenessentials.ca

  

  Flag

  Hi Martin, Sorry for the mix-up. I have sent you the return label and tracking for the the replacment. Thank you for sending me the picture.

  Answer by martin c

  

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  Thanks for calling back

  Show exchanges Hide exchanges
• 5 / 5

  

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  Very good service. I received my order quickly and everything was perfect.

  Review of 12/1/24, following an experience of 11/14/24 by MANON R.

• 5 / 5

  

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  Quick delivery no problem thank you

  Review of 11/12/24, following an experience of 10/31/24 by YASSIN H.

• 5 / 5

  

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  Service à la clientèle est excellent pour le suivi de ma commande.

  Review of 11/11/24, following an experience of 10/28/24 by MICHEL D.

• 4 / 5

  

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  Product was as advertised. Delivery could have been quicker, but still acceptable.

  Review of 11/10/24, following an experience of 10/29/24 by ROBERT M.

• 5 / 5

  

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  Impressive customer service, ease and quickness to respond and fast delivery on all items. We will buy again from here no doubts.

  Review of 11/9/24, following an experience of 10/28/24 by EMMANUEL L.

• 5 / 5

  

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  My ordered shipped in a manner of hours!! It was unbelievable! I was very impressed. The item I ordered arrived quickly and in perfect condition.

  Review of 11/8/24, following an experience of 10/25/24 by SANDRA H.

• 5 / 5

  

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  I was looking for a particular set of glasses and was easily able to find them at kitchenessentials at a reasonable price and with reasonable shipping. Delivered on time and in perfect shape. Definitely recommend.

  Review of 11/3/24, following an experience of 10/22/24 by ROB D.

• 4 / 5

  

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  Great site,love to see where the package is

  Review of 11/2/24, following an experience of 10/1/24 by MÉLISSA S.

• 5 / 5

  

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  I am absolutely thrilled to have found Kitchen Essentials and dearly love my purchases. Raffi went "over & above" in all respects and was extremely accommodating and most kind. You are blessed to have him. Impressive fast & safe delivery, articles packaged with TLC. Thank You.

  Review of 10/30/24, following an experience of 10/17/24 by GLORIA B.

• 5 / 5

  

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  Great

  Review of 10/30/24, following an experience of 10/14/24 by MARTHA P.

• 5 / 5

  

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  Rafi provides amazing customer service, even while during their move....I've already ordered more items....A+++

  Review of 10/29/24, following an experience of 10/16/24 by MICHAEL J S.

• 5 / 5

  

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  Found exactly what I was looking for and at a good price.

  Review of 10/27/24, following an experience of 10/15/24 by R DOUGLAS S.

• 5 / 5

  

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  Product as described and fast shipping! Will shop here in the future.

  Review of 10/22/24, following an experience of 10/10/24 by ALEX D.

• 5 / 5

  

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  I had never heard of Kitchen Essentials before, but the prices were good so I placed an order. Items arrived quickly and in perfect condition. I will use them again and I recommend them.

  Review of 10/20/24, following an experience of 10/7/24 by CHERYL C.

• 5 / 5

  

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  Great price, value and amazing customer service. Keep up the great work Raffi.

  Review of 10/20/24, following an experience of 10/8/24 by MICHAEL J S.

• 5 / 5

  

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  Fast shipping and fair price will order again

  Review of 10/19/24, following an experience of 10/7/24 by ARNO B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Rafi in Cust Support was most helpful in obtaining precise measurements to ensure fit in my space.

  Review of 10/19/24, following an experience of 10/7/24 by BORYS K.

• 5 / 5

  

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  Plates were packed super well and delivered quickly! Great service

  Review of 10/13/24, following an experience of 10/1/24 by MARTINA R.

• 5 / 5

  

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  The ordering process was simple and straight forward. vShipping went smoothly too.

  Review of 10/12/24, following an experience of 9/30/24 by FRANZ M.

• 5 / 5

  

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  Easy to use site

  Review of 10/8/24, following an experience of 9/26/24 by ELIZABETH P.

• 5 / 5

  

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  Very satisfied with product. They are beautiful. Customer service was excellent! They answered my questions promptly. Fast delivery.

  Review of 10/6/24, following an experience of 9/24/24 by COLLEEN E B.

• 5 / 5

  

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  Très bon service et livraison très rapide merci

  Review of 10/4/24, following an experience of 9/19/24 by KARLEY D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very satisfied

  Review of 10/2/24, following an experience of 9/20/24 by MARTIN L.

• 5 / 5

  

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  Quick shipping, item as ordered, great product. Very happy with my purchase.

  Review of 10/2/24, following an experience of 9/9/24 by INGRID K.

• 5 / 5

  

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  Prompt delivery, well packaged, great product and price.

  Review of 9/30/24, following an experience of 9/18/24 by GEORGE G.

• 5 / 5

  

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  Ordering and receiving products done efficiently and in a timely manner. Packing effectively protected the china. No damage.

  Review of 9/29/24, following an experience of 9/17/24 by VICTORIA N.

• 5 / 5

  

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  Very good products and fast delivery

  Review of 9/28/24, following an experience of 9/16/24 by LINDA N.

• 5 / 5

  

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  Great looking dishware

  Review of 9/28/24, following an experience of 9/16/24 by GREGORY N.

• 3 / 5

  

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  My review is solely based on the time it took to ship out and receive my product. Way too long in my opinion for a warehouse that is located not too far from me. Took about 2 weeks to ship out and another week in process.

  Review of 9/28/24, following an experience of 9/11/24 by SONIA C.

• 5 / 5

  

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  Easy to use website, and delivered promptly.

  Review of 9/16/24, following an experience of 9/4/24 by HEATHER P.

• 4 / 5

  

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  Delivered what was promised

  Review of 9/16/24, following an experience of 9/4/24 by ALLEN A.

• 5 / 5

  

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  The delivery has been faster than what was expected on both orders I’ve made. All items were packed securely and safely.

  Review of 9/16/24, following an experience of 9/4/24 by MARCELINA B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Love our Wolf Appliances! Offered at a fabulous price at a time we were looking to replace them, we had to order the blender and kettle. The ordered arrived quickly and we appreciated the requirement to sign. The blender works well with ice and chunky food offering multiple levels of blend. As for the kettle, it’s quick to heat to whatever temperature you desire, offering preset levels for your tea varieties. We highly recommend using Kitchen Essentials and the Wolf appliances.

  Review of 9/16/24, following an experience of 9/3/24 by PATRICIA H.

• 5 / 5

  

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  Excellent items, fantastic price and incredibly fast delivery. Thank you!.

  Review of 9/1/24, following an experience of 8/20/24 by VASILE P.

• 5 / 5

  

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  Excellent company! My order was processed quickly, seamlessly and delivered in a timely manner. It was also packaged securely so that no breakage could occur. I recommend Kitchen Essentials as a very reputable shop for kitchen needs. They had what I was looking for but could not find anywhere else.

  Review of 8/31/24, following an experience of 8/19/24 by ILDIKO F.

• 5 / 5

  

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  Everything was easy and efficient with my order.

  Review of 8/31/24, following an experience of 8/19/24 by CATHY M.

• 5 / 5

  

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  Very well packaged. Prompt delivery.

  Review of 8/28/24, following an experience of 8/16/24 by MARK H.

• 5 / 5

  

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  Kitchen Essentials website was easy to navigate. They carry many highly rated product lines. Shipping was quick and easy to track with the information provided by Kitchen Essentials.

  Review of 8/24/24, following an experience of 8/12/24 by SHARLENE Y.

• 5 / 5

  

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  Excellent service and rapid delivery!

  Review of 8/20/24, following an experience of 8/7/24 by GABRIELLA P.

• 5 / 5

  

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  The price was right and the customer service was 5 star. I will be ordering an espresso machine next.

  Review of 8/18/24, following an experience of 8/6/24 by JOE S.

• 5 / 5

  

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  Great company. Good prices and fast shipping to the US

  Review of 8/15/24, following an experience of 8/2/24 by JULIA A.

• 5 / 5

  

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  These knives are such a pleasure to use. Thanks for fast shipping, no problems. Pro!!!

  Review of 8/13/24, following an experience of 8/1/24 by MARKO V.

• 5 / 5

  

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  Great website, fast shipping

  Review of 8/13/24, following an experience of 8/1/24 by ANNE S.

• 5 / 5

  

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  Once again, we purchased from Kitchen Essentials. Website has plenty of choice, and ordering and delivery could not have been easier!

  Review of 8/10/24, following an experience of 7/29/24 by BARRY B.

• 5 / 5

  

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  My package was returned for some reason, but when I called Kitchen Essentials, I received excellent customer service and he resolved my issue immediately. I love the knives, bought 4 to give as gifts. Thank you

  Review of 8/8/24, following an experience of 7/11/24 by NABEELA A.

• 5 / 5

  

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  Great service definitely recommended

  Review of 8/4/24, following an experience of 7/23/24 by PETER K.

• 5 / 5

  

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  They had the best price I could find at the time, ordering online was easy and they arrived quickly. Would recommend

  Review of 8/3/24, following an experience of 7/22/24 by VINCE P.

• 4 / 5

  

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  Web site was okay. Found what I needed and left

  Review of 8/3/24, following an experience of 7/22/24 by KIM E.

• 5 / 5

  

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  Great pricing. Product arrived timely in perfect condition. Very happy!

  Review of 7/28/24, following an experience of 7/16/24 by TIM L.

• 5 / 5

  

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  Fast shipping! Exactly as ordered and well packaged

  Review of 7/28/24, following an experience of 7/16/24 by NOBLE R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I am very happy with the kitchen essentials website. Very easy to navigate, quality products, and if you need help with a 'live' person, just phone the number, and a very nice man will help you!

  Review of 7/28/24, following an experience of 7/16/24 by BARRY B.

• 5 / 5

  

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  excellent

  Review of 7/28/24, following an experience of 7/16/24 by BERNARD M.

• 5 / 5

  

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  The entire purchase experience was easy and fast. Prices were attractive.

  Review of 7/23/24, following an experience of 7/11/24 by PAUL W.

• 5 / 5

  

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  KitchenEssentials team Thank you so much for your business. Mike Surrey Canada

  Review of 7/17/24, following an experience of 7/4/24 by MIKHAIL M.

• 5 / 5

  

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  Very good service. Product delivered - no problems.

  Review of 7/15/24, following an experience of 7/3/24 by ED W.

• 5 / 5

  

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  Super!

  Review of 7/15/24, following an experience of 7/3/24 by SANDY K.

• 5 / 5

  

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  Excellent product arrived very quickly and was really well packaged so no damage to fragile dishes

  Review of 7/14/24, following an experience of 7/2/24 by JENNIFER Q.

• 5 / 5

  

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  Good order experience, fast shipping.

  Review of 7/6/24, following an experience of 6/24/24 by EWEN C.

• 5 / 5

  

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  Had a little trouble tracking and locating my order. I called and it was tracked down right away. One I got these loved them. They are not only beautiful they are a joy to drink from. A china mug large enough for a good size coffee and perfect size handle. 💯 recommend.

  Review of 7/1/24, following an experience of 5/28/24 by SANDI F.

• 5 / 5

  

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  Great service fast and efficient

  Review of 6/30/24, following an experience of 6/10/24 by CLAUDE D.

• 5 / 5

  

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  Received order within 2 days.

  Review of 6/30/24, following an experience of 6/13/24 by LARRY C.

• 1 / 5

  

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  We are pleased with the product, but not happy with the delivery. Never had problem with other shipping entreprises. They didn’t even come to the condo, they left the package in the entrance.

  Review of 6/30/24, following an experience of 6/3/24 by LUCIE L.

• 5 / 5

  

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  Good knife and fast shipping. It was my 1st on this website and I would buy here again!

  Review of 6/15/24, following an experience of 6/3/24 by MARC-AURELE F.

• 5 / 5

  

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  Excellent service, fast, great website to work with.

  Review of 6/12/24, following an experience of 5/31/24 by DEJAH G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I had a positive experienc - no issues with my order. I ordered an 'open box' set of pots. Received email alerts about it's status, and the item arrived promptly the next day as described. I didn't need any customer service assistance.

  Review of 6/11/24, following an experience of 5/30/24 by MARIE H.

• 5 / 5

  

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  Good price, quick shipping, handy addition to the knife drawer.

  Review of 6/9/24, following an experience of 5/28/24 by DARYL E.

• 5 / 5

  

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  Très grand service!

  Review of 6/8/24, following an experience of 5/27/24 by ANNE-MARIE G.

• 5 / 5

  

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  fast service ad del

  Review of 6/3/24, following an experience of 5/22/24 by YVON S.

• 5 / 5

  

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  The knives are great. The service was excellent. I loved the way of packaging and delivery.

  Review of 6/2/24, following an experience of 5/21/24 by LAN D.

• 5 / 5

  

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  Easy to order and shipped fast!

  Review of 5/29/24, following an experience of 5/8/24 by JEREMY B.

• 5 / 5

  

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  Very fast shipping and exactly what I needed. Thank you

  Review of 5/26/24, following an experience of 5/14/24 by NEVA S. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order