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Review Summary
Kitchenessentials comes across as easy to shop with, and the ordering process is described as simple and reassuring. Customers also mention prompt delivery, helpful support, and a smooth experience when questions or shipping issues came up.
Delivery
"This company is amazing! It is an easy website to shop, prompt free delivery is a bonus. Very friendly & helpful customer service!"
"The order arrived on time and in good condition."
"Great selection of products. The staff is friendly and shipping is very speedy."
Digital experience
"Excellent customer service and selection of projects. The first site I'll go to in the future."
"Easy online website to navigate, always great prices and fast shipping!"
"Easy to find what I’m looking for. Quick check out. Convenient order tracking."
Team expertise
"Product arrived in good condition and as advertised. Customer service was helpful. I would buy from them again."
"Great customer service and support"
"Excellent recovery from a shipping error. Great communication with Kitchen Essential Customer Service who were immediately able to correct the…"
Excellent recovery from a shipping error. Great communication with Kitchen Essential Customer Service who were immediately able to correct the problem.
Responsiveness
"Always very prompt and accommodating with orders!"
"Shipped very promptly. The customer service was very responsive to my question."
"Great customer service and fast delivery."
Friendliness & courtesy
"Everything looks good. Excellent customer service."
"Amazing customer service!"
"Customer service was excellent!"
Choice
"Great store for a large variety of high quality kitchen items. Delivery is quick"
"Great website with lots of brands sand items. Easy to navigate, good description of products with prices."
"Great selection and price. Easy check out. Delivery was quick. Thanks."
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Amanda H.
May 10, 2026
Verified reviewFast shipping, nicely curated collection. Easy to use site
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Anne C.
May 10, 2026
Verified reviewOverall I am satisfied with this company. I reached out when I found this product at a better price. I contacted the customer service department to see if they would match the price. I received a response from the customer service representative saying that he would adjust the payment. However this wasn't done. I proceeded with the order,as it was already shipped out.
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Myriam L.
May 10, 2026
Verified reviewTrès bon produit et heureuse de prendre un bon café à mon gout
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Ly N.
May 10, 2026
Verified reviewVerry good
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Amanda H.
Apr 25, 2026
Verified reviewVery prompt service and the products are very nice quality.
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Anna P.
Apr 23, 2026
Verified reviewExcellent customer service with very fast, reliable delivery. Weary pleased with entire process. Thank you ☀️
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Elizabeth F.
Apr 22, 2026
Verified reviewAmazing customer service!
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Renée B.
Apr 21, 2026
Verified reviewI called the customers service because I had no news after a week and then the shipping process began... You say in your advertisement " shipping after 24 jours"
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Anna P.
Apr 19, 2026
Verified reviewExcellent service and very fast, reliable delivery.
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L. R.
Apr 18, 2026
Verified reviewGreat store for a large variety of high quality kitchen items. Delivery is quick
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Tara S.
Apr 18, 2026
Verified reviewImpressive response time. Everything was packed exceptionally well.
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Andrew F.
Apr 14, 2026
Verified reviewI was looking for large, thin tumbler style drinking glasses and found the perfect ones here. Great look and size, everything came expertly packed and shipping was pretty fast. I'm very pleased with this purchase.
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Alyson V.
Apr 12, 2026
Verified reviewEasy to find what I was looking for, easy ordering process.
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Paul C.
Apr 7, 2026
Verified reviewNavigation on the site was easy. I called to ask a question and the customer service was above and beyond anything I’ve experienced in a long time.
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Abeyat Z.
Apr 6, 2026
Verified reviewGreat customer service and fast delivery.
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June M.
Apr 5, 2026
Verified reviewAll Great!
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Harald F.
Apr 1, 2026
Verified reviewThe knife was purchased for the lowest price that I could find. I have used it a couple time and l'm very impressed.
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Pam M.
Mar 23, 2026
Verified reviewOrdering and delivery of my bread baker went well and it arrived well cushioned in bubble wrap and in perfect condition
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Steve B.
Mar 22, 2026
Verified reviewno issues
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Gaetan B.
Mar 22, 2026
Verified reviewFast processing. Fast delivery. Item was perfect.
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