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Review Summary
Kitchenessentials comes across as easy to shop with, and the ordering process is described as simple and reassuring. Customers also mention prompt delivery, helpful support, and a smooth experience when questions or shipping issues came up.
Delivery
"This company is amazing! It is an easy website to shop, prompt free delivery is a bonus. Very friendly & helpful customer service!"
"The order arrived on time and in good condition."
"Great selection of products. The staff is friendly and shipping is very speedy."
Digital experience
"Excellent customer service and selection of projects. The first site I'll go to in the future."
"Easy online website to navigate, always great prices and fast shipping!"
"Easy to find what I’m looking for. Quick check out. Convenient order tracking."
Team expertise
"Product arrived in good condition and as advertised. Customer service was helpful. I would buy from them again."
"Great customer service and support"
"Excellent recovery from a shipping error. Great communication with Kitchen Essential Customer Service who were immediately able to correct the…"
Excellent recovery from a shipping error. Great communication with Kitchen Essential Customer Service who were immediately able to correct the problem.
Responsiveness
"Always very prompt and accommodating with orders!"
"Shipped very promptly. The customer service was very responsive to my question."
"Great customer service and fast delivery."
Friendliness & courtesy
"Everything looks good. Excellent customer service."
"Amazing customer service!"
"Customer service was excellent!"
Choice
"Great store for a large variety of high quality kitchen items. Delivery is quick"
"Great website with lots of brands sand items. Easy to navigate, good description of products with prices."
"Great selection and price. Easy check out. Delivery was quick. Thanks."
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Lynn S.
Mar 16, 2026
Verified reviewThe ordering and delivery processes were efficient, smooth, and successful.
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Linda T.
Mar 15, 2026
Verified reviewIts a really good quality cast iron braiser. I am excited now to try out new recipes! I really like that the cast iron has an enamel coating too - its easy to clean and really holds the heat. It works so well on my induction stove top!
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Marlene T.
Mar 11, 2026
Verified reviewwebsite ok
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Marlene T.
Mar 11, 2026
Verified reviewwebsite was ok
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Laurie R.
Mar 2, 2026
Verified reviewGreat website with lots of brands sand items. Easy to navigate, good description of products with prices.
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Marina K.
Mar 2, 2026
Verified reviewFast delivery, well-packaged, very pleased, I would highly recommend!
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Zack K.
Feb 24, 2026
Verified reviewI bought an open box block set, while the seal on the box was broken it looked like nothing had been touched or opened. Excellent condition fast shipping. Overall a 10/10 experience.
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Karen K.
Feb 23, 2026
Verified reviewCame fast
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Simon C.
Feb 23, 2026
Verified reviewThe quality of the plates or not the same
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Nazish K.
Feb 23, 2026
Verified reviewI love my Wusthof pink Himalayan knife! Thank you!
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Jeffrey M.
Feb 14, 2026
Verified reviewEasy to find the specific product I was looking for with free delivery.
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Louise L.
Feb 12, 2026
Verified reviewItem received as ordered and very quickly
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Walter G.
Feb 12, 2026
Verified reviewBeautiful liqueur glasses in a lovely unique design and perfect size. Great quality,
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Gord P.
Feb 12, 2026
Verified reviewExcellent service!
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Kelly B.
Feb 12, 2026
Verified reviewBeautiful mugs and order arrived quickly
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Dan S.
Feb 12, 2026
Verified reviewCommunication was great when I had questions about a variety of products that I was interested in ordering. I was glad that someone answered the phone when I called and did not have to wait for any period of time or deal with automated messages and selecting various options for certain departments. Pricing was great on everything I wanted to order. Everything was delivered promptly aside from one item that was backordered, but no big deal, it all showed up. When I need new kitchen related items this will be my first stop.
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Jean P.
Feb 2, 2026
Verified reviewTrès bon service!
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Paul M.
Feb 1, 2026
Verified reviewExcellent site. Navigatin to what we were looking for was fast and the ordering portion was very easy to complete. Delivery was super fast. If your looking for a knife, this is the place. The choice is amazing. You will surely find the quality and price point your looking for.
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André A.
Jan 31, 2026
Verified reviewEase of purchase and fast delivery
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Etienne C.
Jan 31, 2026
Verified reviewExactly as ordered, fast shipping
Reviews displayed in chronological order
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