Customer reviews for izipizi.com

Customer reviews

• 5 / 5

  

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  Easy to locate the color and size

  Review of 11/29/24, following an experience of 11/8/24 by CARISSA B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Love the readers.

  Review of 11/29/24, following an experience of 11/10/24 by CORTNEY D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  -

  Review of 11/29/24, following an experience of 11/6/24 by KEVIN W. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I'm so disappointed that you do not do exchanges. I mistakenly ordered a different style from what I usually wear, and wanted to exchange them for the correct style. I am ok with paying the return shipping, but now not sure if I will buy from you again, since I would have to start a new order.

  Review of 11/29/24, following an experience of 11/9/24 by JUANA C. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Design is nothing when the lenses are so low quality they scratch with regular common use. Have nought and used many many pairs and being aware of how fragile they are I try to take as much care of them as possible. Brand new pair scratched right down the center of the lens in under a week. Going to have to look for a better quality brand.

  Review of 11/28/24, following an experience of 11/5/24 by LYNN B. *

  *Pseudonymized data at the request of the author

  Answer by izipizi.com

  

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  Thank you for your feedback—we’re sorry about your experience. While we’re thrilled you enjoy our designs, we take quality concerns seriously and constantly work to improve. Please reach out—we’d love to help resolve this! 🙂

• 3 / 5

  

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  Nice designs but product quality very low I have had numerous pairs break in exactly the same spot making them poor value for money

  Review of 11/28/24, following an experience of 11/3/24 by DAVID F.

• 1 / 5

  

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  I don't have my package yet, but I order it a few days ago

  Review of 11/28/24, following an experience of 11/6/24 by LENNIE J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Wery good custom service!

  Review of 11/28/24, following an experience of 11/6/24 by NIKOLA P.

• 5 / 5

  

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  Lovely Customer Support

  Review of 11/28/24, following an experience of 11/6/24 by MS.JUDITH W.

• 5 / 5

  

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  Excelent

  Review of 11/28/24, following an experience of 11/5/24 by TYSHAWN K. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Izipizi has cool and unique designs, but apart from that I am really disappointed from my experience with the brand. Firstly the glasses are crooked. Secondly contacting the support center is very hard, because their call center opening hours are very unpractical and writing an email is nearly impossible because everything you have to fill in in order to sent a support email is in french. I've read other reviews of people saying their glasses were crooked and what they received as help from the customer service is that it is normal and they should be able to fix it themselves. Also if you want to return the glasses you have to pay for the delivery fees yourself, which in 2024 isn't the case with the most big brands.

  Review of 11/27/24, following an experience of 11/5/24 by STUART B. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Unfortunately I ordered the wrong pair from the website. The description/images made it hard to identify the ones my wife wanted for her birthday. I know she was grateful however disappointed

  Review of 11/27/24, following an experience of 11/6/24 by HEATH S.

• 1 / 5

  

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  No glasses and no contact. What kind of business are you?

  Review of 11/27/24, following an experience of 11/4/24 by KENT G.

• 5 / 5

  

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  Very good

  Review of 11/27/24, following an experience of 11/4/24 by PAULINE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good Product and fast delivery

  Review of 11/27/24, following an experience of 11/5/24 by LAVADA E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good glasses, nice finish, seems to be high quality. However two glasses I have ordered have broke. Have been replaced by Ipizi.

  Review of 11/27/24, following an experience of 11/5/24 by PATRIK D.

• 3 / 5

  

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  I think the one that I bought recently is not as comfortable as the other ones I bought before .

  Review of 11/27/24, following an experience of 11/3/24 by CHIU LUNG L.

• 4 / 5

  

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  Efficient

  Review of 11/27/24, following an experience of 11/5/24 by GUADALUPE J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Snabb handläggning

  Review of 11/27/24, following an experience of 11/4/24 by LOUIE H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast shipping, excellent product quality.

  Review of 11/27/24, following an experience of 11/8/24 by GREGORY F.

• 5 / 5

  

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  Ótima experiência!

  Review of 11/27/24, following an experience of 11/4/24 by ARMANI H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great products

  Review of 11/26/24, following an experience of 11/4/24 by ROBERT F.

• 5 / 5

  

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  Brilliant product as always, unparalleled service and fabulous packaging.

  Review of 11/26/24, following an experience of 11/8/24 by HARRISON C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I have purchased multiple pairs of izipizi readers over the years. They are stylish and well made. I will continue ordering from izipizi (who else keeps losing their readers

  Review of 11/26/24, following an experience of 11/3/24 by KIRSTEN S.

• 1 / 5

  

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  dear, I ordered a package on November 4, 2024, but I did not receive any information about that package. I don't know if it was sent or not... I can't track it at all... all the time I get notifications to rate it, but I have nothing to do because my package is missing and negative ratings don't exist. please let my package arrive at my address within 3 working days because it is a birthday present. thank you, kind regards

  Review of 11/26/24, following an experience of 11/4/24 by MARTA P.

• 4 / 5

  

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  My readers are fine. Maybe a bit weak in the hinge area; not a deal-breaker..just kind of flimsy.

  Review of 11/26/24, following an experience of 11/3/24 by JEFF F.

• 5 / 5

  

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  Trendy, colourful and easy to wear reading glasses, this is my second pair and wouldn't hesitate recommending them.

  Review of 11/26/24, following an experience of 10/18/24 by CASSIE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good glasses, good customer service. Just would like them to be more resistant.

  Review of 11/25/24, following an experience of 11/6/24 by BERNEICE S. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  I've bought a D frame as I did 2-3 times over the years, but this time my lenses could not fit into the new frame. It never happened before, I had to take them to an optic store and have them re-shape my lenses to fit. I was disappointed and probably cant swich to a new frame from now on.

  Review of 11/25/24, following an experience of 10/31/24 by OCTAVIA A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Very comfortable frames but the soft touch material of the frames degrades quite quickly if the glasses aren't worn regularly. It becomes sticky and uncomfortable to wear, and also discolours.

  Review of 11/25/24, following an experience of 11/6/24 by JABARI H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Goede bril, glazen en montuur.

  Review of 11/25/24, following an experience of 11/1/24 by ALICE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great product - really nice sunnies. The fit AI function is pretty good. Will be ordering others

  Review of 11/25/24, following an experience of 11/2/24 by ROSA L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Trovo Izipizi un ottimo azienda con un ottimo prodotto. Rapporto qualità prezzo top

  Review of 11/25/24, following an experience of 11/6/24 by CARLA Z.

• 4 / 5

  

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  Customer experience was fantastic. But the product I am not sure is great. Having replaced one, my other pair has now lost the side screw. Not sure the wuality is great. Or maybe I was just unlucky!

  Review of 11/25/24, following an experience of 11/5/24 by EBBA T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I love my new glasses! Colour is lovely! So comfortable to wear!

  Review of 11/25/24, following an experience of 11/5/24 by SHARON D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good product fair prices comfortable to wear

  Review of 11/25/24, following an experience of 11/6/24 by BOB S.

• 4 / 5

  

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  I have had 6 pairs or more of Izipizi (and SEE Concept). They are nice and light, but can scratch easily and the "arms" break or fall off. Overall they are good for daily use.

  Review of 11/25/24, following an experience of 11/7/24 by FABIO J.

• 3 / 5

  

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  I found the glasses would not stay on my head. The nose is too wide and the "arms" do not "hug" the sides of my head.

  Review of 11/25/24, following an experience of 11/5/24 by REINHOLD R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Nice styles, pleasant shopping experience.

  Review of 11/25/24, following an experience of 11/7/24 by MOHAMMAD D. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  You don't even have a clue about your own shipping. It's a week I'm waiting for the 10 pairs I bought. No idea where they are. I guess they will pop up magically one day!

  Review of 11/25/24, following an experience of 11/6/24 by PAOLO S.

  Answer by izipizi.com

  

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  Hi, Thank you for reaching out to us. We're sorry that your order is facing a delay. I'll immediately contact the carrier to get more information and will circle back to you as soon as they provide an answer. In the meantime, I remain available if you need anything else. Kind regards,

  Answer by Paolo S

  

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  I did not request support - I answered a feedback form to be published.

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• 2 / 5

  

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  very long shipping plus glasses came unbalanced and needed twisting, and the lens has a lot of blur around the outside and a very small focal point. Would not recommend.

  Review of 11/25/24, following an experience of 11/6/24 by JAMES S.

• 5 / 5

  

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  Exstra. Ovo su moje druge naočale izipizi. Jednostavno ih volim

  Review of 11/23/24, following an experience of 11/4/24 by FELICITY W. *

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• 5 / 5

  

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  just a no nonsense fantastic company and product.

  Review of 11/23/24, following an experience of 11/5/24 by LISA B.

• 3 / 5

  

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  arms of glasses are placed asymmetrically, so glasses sit crooked on my face

  Review of 11/23/24, following an experience of 11/5/24 by ANGELA E.

• 5 / 5

  

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  It was as expected, identified item, purchased it, shipped, and received. Thank you.

  Review of 11/23/24, following an experience of 11/4/24 by ESTELLE W. *

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• 5 / 5

  

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  The best

  Review of 11/23/24, following an experience of 11/4/24 by MAJA C.

• 1 / 5

  

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  Glasses break at the hinge after around 3 to 6 months or the frame itself. Poor materials see below

  Review of 11/23/24, following an experience of 11/4/24 by VERGIE L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very quick delivery and time delivery as it was announced

  Review of 11/23/24, following an experience of 11/5/24 by ANTHONY G.

• 5 / 5

  

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  Quick and easy order procedure. Short time delivery. Excellent, stylish sun glasses!

  Review of 11/23/24, following an experience of 10/28/24 by OCEANE R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I have had excellent service with Izipizi, love all their products! Easy to navigate website and place my orders.

  Review of 11/23/24, following an experience of 11/4/24 by ALLISON K.

• 5 / 5

  

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  Im am so happy with my Izipizi glasses. They are very comfortable and come in a lovely lightweight case. Customer service was excellent and delivery was so fast I was amazed.

  Review of 11/23/24, following an experience of 11/6/24 by FAYE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good service and after sales warranty.

  Review of 11/23/24, following an experience of 11/4/24 by RHEA S. *

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• 4 / 5

  

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  glasses are smaller than expected

  Review of 11/23/24, following an experience of 10/31/24 by EDISON W. *

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• 5 / 5

  

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  Love the rubbery feel to the arms that help keep the glasses on my face and head!

  Review of 11/23/24, following an experience of 11/5/24 by NICHOLAS W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  IZIPIZI is creating great design glasses and I am a fan

  Review of 11/23/24, following an experience of 11/4/24 by CHRISTOPHER C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I have been buying these glasses for years. I wish the prices did not keep going up.

  Review of 11/22/24, following an experience of 11/3/24 by CLAIR H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great product and fast shipping at a fair price

  Review of 11/22/24, following an experience of 11/1/24 by DON H.

• 5 / 5

  

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  The package took exactly a whole week, I am very satisfied, a perfect gift for people for whom glasses are a fashion accessory

  Review of 11/22/24, following an experience of 10/25/24 by ALAN B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Love IZIPIZI so much.

  Review of 11/22/24, following an experience of 11/2/24 by ALEXANDRINE C. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  The glasses are very small while in your website you put what glasses are good for a more round face and they were supposed to be fitting my face. The glasses are super small and look terrible. They are for a very small face. I think it is not good to not have this calibrated when you order online.

  Review of 11/22/24, following an experience of 11/3/24 by SARA A.

• 4 / 5

  

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  Love the pricing, look and selection. Frames are quite fragile and I've broken a few along the way. Having a hard case pouch might help protect them better.

  Review of 11/22/24, following an experience of 11/3/24 by KEN R.

  Answer by izipizi.com

  

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  Hello Ken, Thank you for your message; we are sorry about this situation. We provide a 2-year warranty on our glasses. We offer a replacement if you happen to have a defect. May we ask you to send us the following: -a photo of the damaged part -a photo of the interior of the temple where the serial number is -a proof of purchase or order number Thank you in advance!

• 5 / 5

  

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  Easy to find size and glass magnitude

  Review of 11/22/24, following an experience of 11/2/24 by URIEL M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I have loved Izipizi glasses for several years now. I own about 7 pairs. They're very comfortable and durable and look great. I bought a dupe once and it didn't come close in quality and fit. The plastic right under the lens on style D does crack after several years, but I wear them all the time so I feel pretty good about cost per wear and don't mind replacing them after a few years.

  Review of 11/22/24, following an experience of 11/3/24 by JENNIFER K.

  Answer by izipizi.com

  

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  Hello Jennifer, Thank you for your love and loyalty to Izipizi! We’re glad our glasses have brought you style, comfort, and durability. Here's to many more years of looking great with Izipizi! 👓✨ Warm regards,

• 5 / 5

  

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  I love these frames..

  Review of 11/20/24, following an experience of 10/31/24 by NOEMI C. *

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• 5 / 5

  

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  Perfect

  Review of 11/20/24, following an experience of 11/3/24 by ELENI Z.

• 5 / 5

  

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  Handig, snel en gewoon goed Ohhh...ik vergeet verrekte leuke monturen!

  Review of 11/20/24, following an experience of 11/1/24 by J M.

• 5 / 5

  

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  Great products, great service

  Review of 11/20/24, following an experience of 11/2/24 by MICHAEL D.

• 5 / 5

  

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  Great quality great service.

  Review of 11/20/24, following an experience of 11/3/24 by MADYSON B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I like your product

  Review of 11/20/24, following an experience of 11/1/24 by MELISSA T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The glasses arrived broken but were replaced super quickly

  Review of 11/20/24, following an experience of 10/31/24 by ANNAMAE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Not that expensive for this quality!

  Review of 11/20/24, following an experience of 11/1/24 by ERNESTINA B. *

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• 5 / 5

  

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  ★★★★★ These are the best reading glasses I've ever had! They look awesome, are great quality, and I'll definitely be buying more. Highly recommend!

  Review of 11/20/24, following an experience of 11/2/24 by ROMAIN P.

• 5 / 5

  

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  Great product, stylish, fast delivery! Love these glasses and color palette options.

  Review of 11/20/24, following an experience of 10/29/24 by TROY G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I love the reading glasses. The delivery direct from France to Malaysia was extremely fast, and well packed. The experience would have been a perfect score if I had choosen model #B instead of #K - as the fitting on the nose bridge on #K is a bit too big for me. So I had to place a nose padding to make it sit better on the nose bridge.

  Review of 11/20/24, following an experience of 10/12/24 by ALVIN O.

• 5 / 5

  

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  Foi incrível

  Review of 11/20/24, following an experience of 10/30/24 by RHEA K. *

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• 5 / 5

  

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  Good product and customer service.

  Review of 11/20/24, following an experience of 10/29/24 by EDMOND S.

• 5 / 5

  

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  Excellent

  Review of 11/20/24, following an experience of 10/28/24 by HELEN K.

• 5 / 5

  

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  Product was available and shipped in a reasonable amount of time

  Review of 11/20/24, following an experience of 10/30/24 by ROBERT B.

• 5 / 5

  

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  excellent

  Review of 11/20/24, following an experience of 10/30/24 by IZAIAH Z. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Great product - excellent optics and quality - last a long time. A little over priced but so far the best option

  Review of 11/20/24, following an experience of 10/31/24 by FRIDA G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  positiva

  Review of 11/20/24, following an experience of 9/23/24 by GUSSIE B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  We had a fantastic experience ass our glasses arm broke off completely and IZIPZI sent as replacement link promptly and kindly. We were impressed.

  Review of 11/20/24, following an experience of 10/29/24 by KAROLANN R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great customer service - need to address weakness in manufacturing

  Review of 11/20/24, following an experience of 10/28/24 by THEO C.

• 5 / 5

  

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  I have been buying Izipizi readers for many years. They have a consistently great product, high quality and a reliable product!

  Review of 11/19/24, following an experience of 10/28/24 by BERNICE D.

• 5 / 5

  

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  Great stuff.

  Review of 11/19/24, following an experience of 10/30/24 by LUZ A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  great experience

  Review of 11/19/24, following an experience of 10/30/24 by YOLANDA V. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Love your specs and love your timely service.

  Review of 11/19/24, following an experience of 10/31/24 by LYDA G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  This is my third purchase from Izipizi. Love the glasses. They are comfortable and durable — I am hard on glasses and I haven't yet worn a pair out. Great style at a good price.

  Review of 11/19/24, following an experience of 10/28/24 by ROBERT L.

• 5 / 5

  

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  Quality

  Review of 11/19/24, following an experience of 10/27/24 by JERAMIE M. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  This is my third pair. The ear pieces break, usually right after warranty ends

  Review of 11/19/24, following an experience of 10/28/24 by MICHAEL S.

• 5 / 5

  

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  Great

  Review of 11/19/24, following an experience of 10/27/24 by URIEL Z. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  ive been using Ipizi for a few years now and love the finished product however in the past the arms would break easily rendering them unwearable. I have recently bought another two pairs one of which I need to return as the sunglasses dont suit me. Im not sure of the return procedure and would like help with that.

  Review of 11/19/24, following an experience of 10/27/24 by MARIANNE L.

• 5 / 5

  

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  I adore you sunglasses

  Review of 11/19/24, following an experience of 10/25/24 by SHANIE E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The website is very well made, you can find the perfect sunglasses for yourself as there is an option to pick the suggested glasses according to your face. All the glasses were available and there wasn't any problem choosing or ordering the product. The costumer service was up to par as well. I will be ordering again very soon.

  Review of 11/19/24, following an experience of 10/25/24 by MOLLY H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Prijs / Kwaliteit brillen is zeer goed

  Review of 11/19/24, following an experience of 10/26/24 by JILL D.

• 1 / 5

  

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  Paid extra for expedited shipping and never received the product.

  Review of 11/19/24, following an experience of 10/31/24 by VINCENT Y. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  My go to glasses in so many different colours

  Review of 11/19/24, following an experience of 10/25/24 by REMINGTON R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Izipizi is great!

  Review of 11/19/24, following an experience of 10/31/24 by TREVER Z. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  all arrived quickly, very happy

  Review of 11/18/24, following an experience of 10/31/24 by ANTHONY B.

• 5 / 5

  

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  Yacine and Izipizi responded to my enquiry promptly and efficiently! Fantastic service, great communication and wonderful glasses Thanks Izipizi - everything's good!!

  Review of 11/18/24, following an experience of 10/25/24 by JULES W.

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