The brand is praised for its user-friendly online process, making tasks simple and straightforward, even for those less tech-savvy. The inclusion of helpful tools enhances the experience, ensuring smooth navigation and quick completion of applications.
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Patrick H.
Apr 2, 2024
Review collected by a third partyI lost my passport packet and Matt was extremely helpful, he sent me a new packet for no extra cost.
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Rose ann M.
Apr 2, 2024
Review collected by a third partythe app or site was difficult to navigate. i needed help twice making my way through the tsa process. both folks were extremely nice and i hope i dont need more help. very important to have good help !!!!!!
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Youa S.
Apr 2, 2024
Verified reviewLove it!! Easy, simple and fast. Can't wait for my husband passport.
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John M.
Apr 2, 2024
Verified reviewGov is very user friendly and prompts one to the next step. I had a problem but the chat line helped me get through the process
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Kitty T.
Apr 2, 2024
Review collected by a third partyMy questions were answered in a timely manner. They were very helpful and made sure they knew what I was asking and made sure I understood the answer.
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Elizabeth S.
Apr 2, 2024
Review collected by a third partyCustomer Service rep Jensen was very helpful. He was quick to respond to my questions, took steps needed to address my issues and clearly communicated.
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Ronald S.
Apr 2, 2024
Review collected by a third partyMatt was very attentive, polite, respectful, and helpful.
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Monica B.
Apr 1, 2024
Review collected by a third partyI'm so glad I can renew on line because we had drive almost 3 hours to do the original application so it's great!!
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Dan D.
Apr 1, 2024
Verified reviewYou made this convenient, time saving, and easy. Thank you!
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Margarito O.
Apr 1, 2024
Verified reviewI like the service very simple end good idea of this
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Bob B.
Apr 1, 2024
Verified reviewEasy to use today
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Val V.
Apr 1, 2024
Verified reviewIt was an easy and fast process.
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Ralph J.
Apr 1, 2024
Verified reviewEverything was great
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Joe B.
Apr 1, 2024
Review collected by a third partyThe application forms are very easy to fill out and explained very well. I had some trouble with getting it submitted and processed but the unreal customer service more than made up for that. They are available 24/7 and extremely helpful.
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Customersteve C.
Apr 1, 2024
Verified reviewEasy to complete and saved me time!
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Michelle C.
Apr 1, 2024
Review collected by a third partyAmber was very helpful in resolving my issue quickly and without any problems. It’s been convenient to have everything I need in one place online. GOV has been fast and easy so far. I’ll write another review when my Passport and TSA applications are complete! Definitely telling friends about my experience!
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Esther G.
Apr 1, 2024
Review collected by a third partyThis was the easiest and fastest application possible! Recommend everyone to do online app. Just use GovPlus!
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Olga C.
Apr 1, 2024
Verified reviewVery profesional
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Alex N.
Mar 31, 2024
Verified reviewUse of app is easy, simple and saved me time going to the post office.
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Liam O.
Mar 31, 2024
Review collected by a third partyAnna helped me with my GOV application via Instagram messages. It was truly a breath of fresh air receiving that customer experience via social media. Thanks so much for the unwavering support and assistance throughout this whole application process. Appreciate it more than you will ever know.
Reviews displayed in chronological order