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Review Summary
Motobuys receives praise for fast shipping, quality products, and a smooth ordering experience, with many customers expressing satisfaction with their purchases.
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A. A.
Sep 12, 2024
Verified reviewExcellent price, communication and shipping terms. Product needed a few light touch ups due to shipper handling but definitely worth it for the value.
Reply from Motobuys.com
Hello, Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. If you need any assistance, please feel free to contact our customer service team at (877)667-6289 and we will be more than happy to assist.
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A. A.
Sep 12, 2024
Verified reviewA wonderful experience knowing a company that is always on top of there customers satisfaction is very rare these days so that's why it makes this company that rare company. Thanks guys your awesome!!
Reply from Motobuys.com
Hello, Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. If you need any assistance, please feel free to contact our customer service team at (877)667-6289 and we will be more than happy to assist.
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A. A.
Sep 12, 2024
Verified reviewAwesome bike worth the money would buy 20 more
Reply from Motobuys.com
Hello, Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. If you need any assistance, please feel free to contact our customer service team at (877)667-6289 and we will be more than happy to assist.
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A. A.
Sep 12, 2024
Verified reviewVery fast delivery, scooter came in great shape and no issues
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A. A.
Sep 12, 2024
Verified reviewHere’s my honest review of purchasing my 150cc maddog scooter! - everything happened exactly as was stated on the web sight, although not exactly how I expected. - I placed my order, and expected it to take 7-10 business days before it even shipped, and then an additional 7-10 business days before I received the title. It arrived at my house in 7 business days from the day I ordered it, and I received the title the very next week. I will definitely purchase from them again!
Reply from Motobuys.com
Hello, Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. If you need any assistance, please feel free to contact our customer service team at (877)667-6289 and we will be more than happy to assist.
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A. A.
Sep 11, 2024
Verified reviewfast shipping everything worked out ok
Reply from Motobuys.com
Hello, Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. If you need any assistance, please feel free to contact our customer service team at (877)667-6289 and we will be more than happy to assist.
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A. A.
Sep 11, 2024
Verified reviewVery happy with purchase!! Easy to assemble and receiving the shipment was a breeze!
Reply from Motobuys.com
Hello, Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. If you need any assistance, please feel free to contact our customer service team at (877)667-6289 and we will be more than happy to assist.
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A. A.
May 15, 2024
Verified reviewI had to put a new carburetor on the bike. The one on it was clogged up with green stuff. And the date sticker on it was 2021.
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A. A.
May 15, 2024
Verified reviewIt was all a great experience, with good information on the website, quick delivery, and great product.
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A. A.
May 14, 2024
Verified reviewFenders were cracked. Break wiring snapped. Can't reach anyone that speaks English for replacement parts.
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A. A.
May 14, 2024
Verified reviewBike came in assembled easy process
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A. A.
Nov 9, 2023
Verified reviewThe 4 wheeler came in a timely manner and nice. Fired right up after assembly. As far as the assembly process, it was a little time consuming due to how poor the instructions where. I literally had to guess as to where most of the components went or how they bolted together
Reply from Motobuys.com
Sorry for your experience. We know the manufacture could not provide good assembly instruction. So we offered assembly servcie during purchase. Please be free to reach us if you need any more assistance.
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A. A.
Jun 29, 2023
Verified reviewNice bike for price, but never received any response to my email after I got my order. Issue with decals on the bike, brake caliper installed incorrectly and throttle stuck. Able to fix the two issues, but the decal piece is very disappointing. Looks like print issue or wrong side fairings sent. We sent pictures in the email to Customer Service and never heard anything.
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A. A.
Jun 29, 2023
Verified reviewI order an atv it started right up but had gas dripping from it took a long time to reach or contact customer support but they sent me a new part. Just got the atv sitting in my garage because who fixing it me.
Reply from Motobuys.com
Yes, You are responsible for replacing any replacement parts sent to you as mentioned in the policies you agreed to: https://motobuys.com/policies/shipping-policy https://motobuys.com/policies/refund-policy https://motobuys.com/policies/terms-of-service If you need any assistance, contact our Tech Support at tech-support@motobuys.com.
Reply from A. A.
Yeah suck for me
Reply from Motobuys.com
If you need any assistance, you may contact our Tech Support at tech-support@motobuys.com
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A. A.
Jun 29, 2023
Verified reviewI will never buy from them again, I need parts and no one will message me back
Reply from Motobuys.com
Hello, I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. Let’s get on a call and address this ASAP, we value your business. Please contact us at customercare@motobuys.com when convenient.
Reply from A. A.
I HAVE SENT SEVERAL MESSAGES TO GIVE ME A CALL AT A CERTAIN DATE AND TIME AND NOONE CALLS. JUST LIKE I HAVE SENT EMAILS TELLING WHAT I NEED AND NOONE ANSWERS MY MESSAGES. WHAT MORE CAN I DO??
Reply from Motobuys.com
It looks like you spoke with our Tech Support today, regarding ordering parts that are not warranted. You will be provided with a quote as soon as we receive one form the manufacturer. To best reach us, contact us at customercare@motobuys.com if you have any questions or need further assistance.
Reply from A. A.
BEEN SENDING EMAILS TO GET PARTS I NEED , THEY EMAIL ME THE PRICE, BUT WILL NOT ANSWER ME SO THAT I CAN ORDER THE PARTS AND PAY FOR THEM
Reply from Motobuys.com
We have been contacting you since 6/22/2023 to quote you for the parts and collect, we tried to contact you as recent as of 7/18/2023 and still were unable to get a hold of you or receive a response, except for on here. If you wish to purchase the parts order, please email us the best time to reach you between the hours of 10:00am-5:00pm CST. Please send your reply to customercare@motobuys.com so we may assist.
Reply from A. A.
CALL ME 7/27/23 AT 3:00PM OR 7/28/23 AT 2;00-3;00 I HAVE SENT SEVERAL EMAILS HAVE ALSO SENT EMAILS TO KEN TO GET THE PARTS ORDERED EVEN TALKED TO A GUY AND TOLD HIM WHAT I NEEDED AND HE TRANSFERRED ME AND NOONE ANSWERED I LEFT A MESSAGE AND STILL NO ONE CALLED, THIS IS THE ONLY PLACE I CAN GET ANYONE TO ANSWER
Reply from Motobuys.com
Hello, The requested parts have been shipped, please check your email for the tracking number. If you have any questions, please contact our customer service team and we will be happy to assist you. -Motobuys
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A. A.
Jun 29, 2023
Verified reviewIt's a nice bike for the money. I would like to find a softer seat but other than that it's a good buy.
Reply from Motobuys.com
Hello, Thank you for the wonderful review and for taking the time to share your feedback! We value your opinion greatly, and it helps us maintain an excellent standard of service to our customers.
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A. A.
Jun 29, 2023
Verified reviewThe product was good. The only thing I didn’t like it was very hard to get for somebody to answer the phone on customer service.
Reply from Motobuys.com
Hello, Please feel free to contact us at customerservice@motobuys.com for any questions you may have, or assistance you may need, and we will be more than happy to assist you. -Motobuys
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A. A.
Jun 15, 2023
Verified reviewThe 4 wheeler works as advertised... battery sucks, had to go purchase an after market from autozone but other than that no complaints other than the free hoverboard that came with it doesn't work.
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A. A.
Jun 15, 2023
Verified reviewFast shipping. Fast response to questions. Great quality product
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A. A.
May 27, 2023
Verified reviewCool site. Found something i was looking for at good price.was able to use PayPal checkout for Peace of mind.good shipping time. just be ready when they call for delivery. Freight aka street curb drop/delivery pallet. Have extra help to move item. No issues with item. Customer service call was helpful. Bt still waiting on title paperwork. Ull need to be Handy cause not good instructions. Over All I'd order from them again.
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