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Review Summary
Kaiser Willys is praised for its excellent products, ease of ordering, and knowledgeable staff, making it a reliable source for parts.
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A. A.
Nov 1, 2024
Verified reviewVery helpful and prompt
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A. A.
Nov 1, 2024
Verified reviewThis very easily could have been an Excellent rating. I purchased a clutch kit and one item in it was/is on back order. I was told at the time of order it would be two weeks. It is now 5 1/2 weeks since the order was placed. The communication was very good and I had to cancel the backordered part today. The cancellation went very smooth and the refund was credited in just a few seconds. Like I said, I would have loved to give an excellent rating but for the fact of the estimated 2 week backorder that turned out to be much longer. Not faulting Kaiser Willys but the question was about my order satisfaction and excellent it wasn't. I love Kaiser Willys and will continue to use them.
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A. A.
Nov 1, 2024
Verified reviewReceived exactly what was ordered and in a timely manner. The free catalog was a terrific bonus. Absolutely no problem using KaiserWillys in the future.
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A. A.
Nov 1, 2024
Verified reviewKw is always great. If you've always wanted to restore an old jeep. Contact them first, get a catalog. Build a time schedule, a budget, set goals. Then email KW and get some direction. Yes they are a business but they want to be your partner. I did mine, you can do yours.
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A. A.
Oct 31, 2024
Verified reviewKaiser Willys is top notch. Excellent customer service and they are extremely knowledgeable.
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A. A.
Oct 31, 2024
Verified reviewVery good customer service, parts are bit pricey of course everything is these days
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A. A.
Oct 28, 2024
Verified reviewVendor is knowledgeable and helpful. Prices are reasonable. Good experience
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A. A.
Oct 28, 2024
Verified reviewexcellent service
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A. A.
Oct 28, 2024
Verified reviewReceived the wrong part but they rectified the situation immediately. The package did have the right part number on it though.
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A. A.
Oct 28, 2024
Verified reviewThe site is very easy to navigate with clear drop down menues.
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A. A.
Oct 28, 2024
Verified reviewQuick response and shipping. Products as described.
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A. A.
Oct 28, 2024
Verified reviewFound the parts I wanted easily. Ordered and expected them to take a week/week and half to get them with free shipping. But I had the parts in a couple days.
Reply from Kaiserwillys.com
Hey Ben, thanks for the feedback. I always appreciate a review no matter if it’s good or bad as we are constantly striving to improve. Thank you.
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A. A.
Oct 28, 2024
Verified reviewGreat quality and super fast shipping
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Oct 28, 2024
Verified reviewVery knowledgeable staff. They were able to answer my questions about my project Jeep GPW/CJ2A. Had a small problem with an order and they were quick to resolve it. Good communication and speedy response times. Great expierence ! They have what you need and can get it to you fast.
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Oct 28, 2024
Verified reviewI've ordered thousands of dollars in stuff from kaiser willys over the years. On the rare occasion that something isn't right, all I have to do is give them a call and they make it right! Great customer service!!!
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A. A.
Oct 28, 2024
Verified reviewVery fast service and great advice from knowledgeable staff. Missed out on the candies on this order.
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Oct 28, 2024
Verified reviewKaiser Willys is my go-to for CJ2A parts.
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Oct 28, 2024
Verified reviewPrompt service. Accurate order completion. i would recommend.
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Oct 28, 2024
Verified reviewKaiser/Willys is not only a good source for parts, it is a good source for information. Specifically, people like Jason McDonald have been a great resource during my 1956 CJ-5, “frame-off” restoration project.
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Oct 28, 2024
Verified reviewVery active response to questions and order inquiries. Parts fit as advertised and are shipped in secure packaging. This supplier is a must-have for Jeep intusiust! Thanks KAISER WILLYS.
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