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Review Summary
Kaiser Willys is praised for its excellent products, ease of ordering, and knowledgeable staff, making it a reliable source for parts.
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William J.
Oct 3, 2025
Verified reviewAlways quick to ship
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James J.
Oct 3, 2025
Verified reviewCorrect and speedy service!
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Salvatore T.
Oct 3, 2025
Verified reviewI have always had a great experience when ordering from kaiser willys site. The staff there is awesome when it comes to answering questions about parts and specs. I plan to keep using them for my jeep rebuild needs. Thank you guys for all you do.
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Wilfred b E.
Oct 3, 2025
Verified reviewThe large socket that I purchased to remove the large nut on my front axles of my 1946MB work perfectly
Reply from Kaiserwillys.com
Hello! Thank you for sharing your experience with the large socket you purchased for your 1946 MB. We’re glad to hear it worked perfectly for your needs! If you have any questions or need further assistance, feel free to reach out. We appreciate your business! kaiserwillys.com team
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Jack S.
Oct 3, 2025
Verified reviewVery pleased with my purchase, fast delivery, website is easy to navigate, exact parts I needed to finish my project. Thank you
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Richard B.
Oct 3, 2025
Verified reviewAlways helpful very knowledgeable and willing to make everything right.
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Robert F.
Oct 3, 2025
Verified reviewThe staff is very knowledgeable. Kaiser Willys continues to reproduce hard to find parts and pieces for the Willys Truck. I have found these reproduction parts are spot on! The print catalog is excellent, and an enjoyable read. I call it my dream book. The website is well laid out. Thanks for doing your part in keeping the Willys legend alive.
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Kevin P.
Oct 3, 2025
Verified reviewMy cj2a is now road worthy. Hope the carb rebuild makes it more reliable. I have trouble starting it after it's hot, normal running temperature. Thanks for your guidance and support through our conversations and your videos.
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Robert A.
Oct 3, 2025
Verified reviewI needed a replacement speedo for my CJ5. KW says they have an OEM version (they elude to it being in stock). I ordered it and replacement dash lights. They send a conformation that the order is in process. A week later I get an email that my order has been processed and BOTH ITEMS have been shipped. 9 days later I get a box in the mail half the size of the speedo... A little box of air and a tiny box of dash lights. when I inquired, you get indignant and tell it's been on back order and we never said it was in stock. Your web sight said it was, your conformation email said it was, YOUR SHIPPING REPLY SAID YOU SHIPPED IT! BUT... you didn't. Now your only reply is "we can cancel your order" My guess is that if I did that you will want to charge a restocking fee. At this point I don't expect to much of anything from you.
Reply from Kaiserwillys.com
Thank you for taking the time to share your experience. We understand your frustration regarding the back order and the confusion with your shipment. We strive for transparency in our communications and are sorry we fell short in this instance. Please reach out to our customer service team directly, and we'll do our best to address your concerns.
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Kenneth H.
Oct 1, 2025
Verified reviewFound what I was looking for on their website, placed order and had it in a few days!
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Eric M.
Oct 1, 2025
Verified reviewThe folks at Kaiser Willys are awesome, great customer service.
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Jose R.
Oct 1, 2025
Verified reviewAs previous experiences, the order was processed on time with no issues.
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Michael F.
Oct 1, 2025
Verified reviewWhen placing an order via the website there is no indication if the item is in stock or not. You have no way of knowing. You may wait weeks for your order not knowing the status. When you call and do a follow up, they tell you it's on back order. Inventory should be up to date on your website. Saves time when working on your project. It's a crap shoot when ordering from them.
Reply from Kaiserwillys.com
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you faced regarding stock information and back orders. We understand how important timely updates are when working on projects, and we appreciate your input as we strive to enhance our customer experience. Please feel free to reach out to us directly if you have any further concerns.
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Stephen M.
Oct 1, 2025
Verified reviewI ordered a brake arm for my 55 CJ5 and originially got the most universal of those available. After installing, I I found there was not enough offset to put the end of the arm center of the hole in the tub. My jeep required an oem #647653 arm. Staff at Kaiser swapped those out for me quickly with no problems
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Jack K.
Oct 1, 2025
Verified reviewVery involved customer service staff keeping me initially updated on my August purchase, thank-you. Jack
Reply from Kaiserwillys.com
Thank you for your kind words about our customer service team! We're glad to hear that you felt well-informed during your purchase process. If you have any further questions or need assistance, please don’t hesitate to reach out.
Reply from Jack K.
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Joseph W.
Oct 1, 2025
Verified reviewGreat and friendly staff which are very helpful when ordering
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Patrick B.
Oct 1, 2025
Verified reviewQuick delivery and exactly as ordered
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William M.
Oct 1, 2025
Verified reviewGreat product, quick delivery.
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John G.
Oct 1, 2025
Verified reviewI could not be more satisfied! Your customer service is beyond good. The one time I received a part that was faulty you replaced it without my actually asking for it.
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Gary H.
Sep 30, 2025
Verified reviewGood products, fast service.
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