The Natural Sapphire, Emerald, Ruby & Gemstone Company
5

Reviews for The Natural Sapphire, Emerald, Ruby & Gemstone Company

Total: 3 220 reviews since 02/12/2019

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5

Based on 188 reviews from the last 12 months

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The Natural Sapphire Company impresses with its extensive jewelry selection and exceptional customer service, particularly from Lauren and Amrita. Many customers appreciate the attentive, knowledgeable assistance and quick deliveries, enhancing their overall experience.

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icon sparkle Review Summary

The Natural Sapphire Company impresses with its extensive jewelry selection and exceptional customer service, particularly from Lauren and Amrita. Many customers appreciate the attentive, knowledgeable assistance and quick deliveries, enhancing their overall experience.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • A. A.

    Nov 23, 2021

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    Sam was terrific -- very patient, knowledgeable and thoughtful

  • A. A.

    Nov 19, 2021

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    Loved the customer service and genunity of this company. Products are splendid and the details provided with the purchase is simply outstanding. Lauren was so professional!

  • A. A.

    Nov 19, 2021

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    I knew I wanted a sapphire ring and researched many companies. The Natural Sapphire Company stood out because they offered specific images and information about each sapphire - no stock images! I also loved that there was a wider selection of colors to choose from, and am very happy with the lighter blue stone I chose - a color not actually easy to find elsewhere since many companies just use a traditional dark blue. The petal basket setting was scaled perfectly in proportion to the stone, and looked even better in person! I worked with Lauren, who was always friendly and prompt to reply to questions. 100% recommend the Natural Sapphire Company. My partner and I are thrilled with our forever ring!

  • A. A.

    Nov 18, 2021

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    I was a little skeptical about ordering a diamond and saphire band online but I am so happy I did. I worked with Lauen and described what I wanted. She worked with me every step of the way and made sue I was happy with the end result. I love my ring!!! It's perfect. I highly recommend Lauren and the Natural Sapphire Company. I would use them again in a hearbeat!

  • A. A.

    Nov 16, 2021

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    It was very simple to find the perfect ring online and when I had a question and called I was assisted quickly and with expert knowledge. Lauren was fantastic in helping chose the stones to compliment the center stone I wanted. Amazing service, excellent pricing, and expedited delivery.

  • A. A.

    Nov 15, 2021

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    I specifically wanted a sapphire ring with a diamond halo for my anniversary since my husband and I are both born in April, and our kids are both September babies. I was browsing for sapphires and came across the Natural Sapphire Company. Since the moment I asked for the rendering, I knew I was dealing with professionals. Lauren was always available with any question, and even though it took some time for me to ultimately make up my mind, she never rushed me. The ring arrived in a beautiful box with an impressive array of documentation. I would definitely recommend the Natural Sapphire Company.

  • A. A.

    Nov 15, 2021

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    Great experience with "The Natural Sapphire Company". I bought one yellow sapphire from them and Nancy who is one their staff member helped me through the process by presenting me a model picture in 3D before i placed my purchase. The ring was delivered on time and Nancy kept me updated in whole process. We wanted our gem stone to touch skin and Nancy made a point to check that with us and ensured. Overall i would highly recommend this to my friends or to anyone who wishes to make a purchase.

  • A. A.

    Nov 15, 2021

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    Wonderful customer service. This is our second purchase with The Natural Sapphire Company and we highly recommend them. Wonderful communication with Katherine. She answered all of our questions prior to purchasing.

  • A. A.

    Nov 14, 2021

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    The entire process of building my own sapphire ring was amazing. Lots of beautiful sapphires and settings to choose from. Nancy helped guide me and she did an incredible job, very friendly and knowledgeable. I highly recommend the Natural Sapphire Company if your looking for a one of a kind sapphire ring. I will cherish mine for years to come.

  • A. A.

    Nov 14, 2021

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    I had the best experience working with The Natural Sapphire Company. Lauren was amazing, extremely knowledgeable, and oh so patient! I had a difficult time deciding on a sapphire and in the end my ring was absolutely perfect thanks to Lauren. The quality is incredible and my sapphire is stunning! I could not be happier, you will not be disappointed! I will absolutely be back in the future. I highly recommend the Natural Sapphire Company!

  • A. A.

    Nov 12, 2021

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    We recently purchased for our daughters 21st a lovely pair of pink single stone sapphire earings. They were exactly as described and the colour and setting are exactly what we were looking for with no enhancements or heat treatment. You definitely get what you are paying for. Great service will defintately purchase from you again. Xx

  • A. A.

    Nov 12, 2021

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    Fantastic. Easy to work and coordinate with. Very helpful with suggestions. Very helpful when I did not know common questions or issues with the jewelry.

  • A. A.

    Nov 8, 2021

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    The designing process was really easy and Sam was very helpful;! I a[appreciate him taking the time to send the 3d scans of multiple designs I created.

  • A. A.

    Nov 8, 2021

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    Excellent online education on website. We wanted an untreated sapphire and they sent us a very beautiful one in a pendant. All the different information on each stone was super helpful in selecting ours. We would use them again.

  • A. A.

    Nov 6, 2021

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    We had a wonderful experience working with the Natural Sapphire Company! I found a gorgeous gray sapphire that my fiancé and I instantly fell in love with. The ring arrived in beautiful packaging and a high quality box. Nancy was a pleasure to work with! She was extremely helpful and responsive to all of my questions. I was so nervous about choosing a ring that I had not seen in person, but I knew I found "the one" with Nancy's help. She made sure that I received several photos and videos of the ring that I was interested in. I am so happy with my ring!

  • A. A.

    Nov 3, 2021

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    Lauren is a top adviser and a top seller thanks to her best regards

  • A. A.

    Nov 3, 2021

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    Getting around site easy, delivery quick & satisfaction 5 stars.

  • A. A.

    Nov 3, 2021

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    I had the absolutely best experience working with this company! Katherine made everything so easy and fun, I knew she was just as excited as I was to design my ring. I had a particular stone in mind, and she sent me additional videos to show me how it looked in different light. She also helped me work through the many beautiful settings that were available. She sent completed 3D image/renderings with several settings, and she nailed exactly what I was looking for. I got “the feeling” when I saw “one”! Excellent communication from the moment I sent in my initial inquiries, throughout the selection process, and after I placed the order. I never made a purchase like this before and she made me feel so comfortable, especially since I wasn’t able to see the stone in person. She let me know when my ring was completed and ready to be shipped and was genuinely eager to hear my feedback. This company has excellent products, the website was easy to navigate, and the customer service is THE BEST!! (also, no pressure at all to make a purchase, which is a big deal to many people, myself included) I purchased this ring for a milestone birthday, and I will remember Katherine every time I wear it!

  • A. A.

    Nov 1, 2021

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    Wow, the stone is a real stunner and my fiancée loves it. Thank you Nancy for your great help and suggestions. Regards from Berlin Jean

  • A. A.

    Oct 30, 2021

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    Super easy process. Lauren made sure I got exactly what I wanted and was available for any questions. I loved the whole process so much I bought 2 rings! The stones and the settings are perfect and match exactly what I wanted.

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About The Natural Sapphire, Emerald, Ruby & Gemstone Company

The Natural Sapphire, Emerald, Ruby & Gemstone Company

The authority in untreated sapphires, rubies, emeralds, and other natural gemstones since 1939. Specializing in engagement rings, jewelry, and individual gemstones. We have the largest collection of natural sapphires, rubies, emeralds, and gemstones found online.

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6 East 45th Street, 20th Floor , New York 10017

www.thenaturalsapphirecompany.com
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