The Natural Sapphire, Emerald, Ruby & Gemstone Company
5

Reviews for The Natural Sapphire, Emerald, Ruby & Gemstone Company

Total: 3 220 reviews since 02/12/2019

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5

Based on 188 reviews from the last 12 months

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The Natural Sapphire Company impresses with its extensive jewelry selection and exceptional customer service, particularly from Lauren and Amrita. Many customers appreciate the attentive, knowledgeable assistance and quick deliveries, enhancing their overall experience.

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icon sparkle Review Summary

The Natural Sapphire Company impresses with its extensive jewelry selection and exceptional customer service, particularly from Lauren and Amrita. Many customers appreciate the attentive, knowledgeable assistance and quick deliveries, enhancing their overall experience.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • A. A.

    Dec 18, 2021

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    Natural Sapphire Company is a truly wonderful place to buy sapphires. Their stones and selection are unsurpassed anywhere else, and the service is equally splendid. I worked with Lauren on my most recent purchase, and she was fabulous. She was endlessly helpful and patient, and she was incredibly responsive as I worked my way toward my purchase. While I had hoped to visit the showroom and see all the options in person, when that proved impossible for me Lauren was amazing in sending me videos of the many stones I was contemplating in all different lights. In short: Natural Sapphire Company has the best sapphires and personnel you will find anywhere.

  • A. A.

    Dec 18, 2021

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    Delivery was very fast and the sapphire is beautiful. Thank you!

  • A. A.

    Dec 18, 2021

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    Had a really incredible experience working with Sam and the company. The website was easy to navigate and allows you to "favorite" different gems to come back to later. Sam was extremely helpful and patient while helping design the perfect ring. They provided 3D mock-ups of the design before moving forward and had a very quick turnaround time. I will definitely use them again for other jewelry needs and highly recommend the company!

  • A. A.

    Dec 18, 2021

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    Katherine helped me with my sapphire ring and also my sapphire earring that I lost. She was very prompt with responses. I love my new ring! Thanks!

  • A. A.

    Dec 17, 2021

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    Great customer service Lauren was a great help. The ruby and ring was far better in person than the pictures sent. I will order from them again. Thanks to all.

  • A. A.

    Dec 17, 2021

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    Prompt response to enquiries. Quick turnaround, great workmanship

  • A. A.

    Dec 16, 2021

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    My husband and I had a great experience purchasing my ring from The Natural Sapphire Company. Although we needed to stop/start the process due to some serious medical situations we encountered midway, we were able to start back up precisely where we had left off. Katherine was amazing to work with throughout the entire process. She was courteous and helpful to answer all our (many!) questions. She gave prompt responses to emails and our requests for renderings. My husband gave me this gorgeous ring to celebrate my completion of almost four years of chemotherapy and my 60th birthday! It is a beautiful reminder of a special milestone in my life. I would absolutely recommend The Natural Sapphire Company and would not hesitate to purchase additional items from them. Thank you, Katherine!

  • A. A.

    Dec 16, 2021

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    Excellent communication, delivered products on time. Fantastic presentation.

  • A. A.

    Dec 15, 2021

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    I was treated with respect and with kindness the entire process. And they even goty custom ring to me earlier than expected

  • A. A.

    Dec 14, 2021

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    It was so easy to create the exact ring I had dreamed of. The process of getting a proof and communication throughout its creation before I received it was wonderful. Would give 6 stars if it were an option!

  • A. A.

    Dec 14, 2021

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    Easy site to use, nice to be able to preview custom made pieces

  • A. A.

    Dec 13, 2021

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    Professional, fast, quick responses to questions. The natural sapphire company made creating the piece of jewelry easy and it came out great!

  • A. A.

    Dec 12, 2021

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    Brilliant ring, excellent service

  • A. A.

    Dec 12, 2021

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    I couldn’t have been happier with the entire process. I was able to see exactly what I was purchasing before I purchased it. The ordering process was simple. Communication with Lauren throughout the process was very timely and thorough. Lauren made the process very reassuring. The end result exceeded all my expectations. I wouldn’t hesitate to order again, or recommend others do the same.

  • A. A.

    Dec 12, 2021

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    A service and quality. Lauren was wonderful to work with. I absolutely love my ring! Sapphire is my birthstone and I wanted a natural stone with out enhancements. If you are looking for the same this is place.

  • A. A.

    Dec 11, 2021

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    I had a great experience with The Natural Sapphire Company, and in particular the service assistance that I received from Lauren. I was purchasing a significant gift for someone very special and I had quite a number of questions about all aspects of my selection and policies in case she did not like my choice or it didn’t fit her finger and needed resized. I also had questions about the quality, cut and grade of the sapphire and diamonds. Lauren answered every question I proffered with all the confidence I needed to feel good about making my first online significant jewelry purchase. When she opens her gift on Christmas I know Lauren and The Natural Sapphire Company will stand behind my purchase. The company website was user friendly. Most of the information I needed was present on the site. Had this not been my first purchase of a sapphire, I doubt I would have needed to ask as many technical questions. I would recommend the company and I suggest you ask for Lauren as your sales assistant.

  • A. A.

    Dec 10, 2021

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    I had a great experience purchasing my pink sapphire ring. Katherine was very helpful and kept me updated every step of the way. I had struggled to find the perfect pink sapphire, since I am particular about the tone and I wanted a strong vibrant pink, but the Natural Sapphire Company had exactly what I needed! The correct color, clarity, size, shape, and options for the setting. I also like that there is a big selection here compared to other online stores, so I will return when I need more sapphire jewelry.

  • A. A.

    Dec 10, 2021

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    The service at emeralds.com was exceptional, from assistance with choosing a necklace, to the product quality, and the very efficient delivery. I would definitely return and recommend.

  • A. A.

    Dec 9, 2021

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    The grade and size of the stones set in the emerald necklace I ordered were disclosed and I got a higher quality necklace than one I compared at Blue Nile for less money.

  • A. A.

    Dec 9, 2021

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    Lauren helped me to make a custom emerald earring and pendant set. She guided me along the way, and the final product is gorgeous. Thank you!

Reviews displayed in chronological order

About The Natural Sapphire, Emerald, Ruby & Gemstone Company

The Natural Sapphire, Emerald, Ruby & Gemstone Company

The authority in untreated sapphires, rubies, emeralds, and other natural gemstones since 1939. Specializing in engagement rings, jewelry, and individual gemstones. We have the largest collection of natural sapphires, rubies, emeralds, and gemstones found online.

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6 East 45th Street, 20th Floor , New York 10017

www.thenaturalsapphirecompany.com
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