The Natural Sapphire, Emerald, Ruby & Gemstone Company
5

Reviews for The Natural Sapphire, Emerald, Ruby & Gemstone Company

Total: 3 220 reviews since 02/12/2019

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5

Based on 188 reviews from the last 12 months

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The Natural Sapphire Company impresses with its extensive jewelry selection and exceptional customer service, particularly from Lauren and Amrita. Many customers appreciate the attentive, knowledgeable assistance and quick deliveries, enhancing their overall experience.

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icon sparkle Review Summary

The Natural Sapphire Company impresses with its extensive jewelry selection and exceptional customer service, particularly from Lauren and Amrita. Many customers appreciate the attentive, knowledgeable assistance and quick deliveries, enhancing their overall experience.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • A. A.

    Feb 23, 2022

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    It was great working with Lauren. The earrings were fantastic, Lauren helped me throughout the process. I would buy again!

  • A. A.

    Feb 23, 2022

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    I highly recommend this company. The entire process of choosing and purchasing my ring was easy and pleasant. Communication and customer service were outstanding. My ring is stunning. I’ll be making an earring purchase to match my ring soon.

  • A. A.

    Feb 23, 2022

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    Amazing service. Lauren was very informative and professional. She kept me informed step by step in the process of creating my one of a kind ring.

  • A. A.

    Feb 22, 2022

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    This is a beautiful stone! Customer service is outstanding, quality is top of the line. I bought the stone alone to make my own ring with a local designer. I'm so excited to do justice to this 2 carat yellow sapphire. I love having 'papers' for the gem as well. Makes the whole thing ligit! This will be a Heirloom for my daughter as well.

  • A. A.

    Feb 22, 2022

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    Nancy at The Natural Sapphire Company was a wonderful salesperson. She was extremely helpful and very prompt in responding to my questions and requests. She was a joy to work with. We are very, very please with our purchase!

  • A. A.

    Feb 21, 2022

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    It was great working with Roy on a ring for my wife. It showed up on time and she loved it. Highly reccomended.

  • A. A.

    Feb 20, 2022

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    This is my third time buying from this company; and each time they've been brilliant. Lauren has helped me with all my purchases & she has always been really lovely. :) Once again the order was processed, shipped & here very quickly! I think that's impressive for free delivery [which is also insured & tracked]! The sapphire is absolutely beautiful & it came presented in it's own really smart black box with a glass lid. Everything was packaged really carefully so it was all well protected during transit. I honestly couldn't be happier with my experience. I love that this company specialises in natural, untreated stones. I personally wouldn't look anywhere else! :) Thank you again! :) Jenny x

  • A. A.

    Feb 20, 2022

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    I do not leave reviews but The Natural Ruby Company deserves one. The ruby bracelets are exquisite. I was apprehensive about ordering fine jewelry online; however, the website provided in-depth information I needed. The five star reviews also helped. The transaction was smooth and quick. Free FEDEX delivery to Hawaii arrived in two days. Katherine, my wonderful client service representative, stayed in touch from beginning to end to assure I was informed and satisfied. Thank you to Katherine and The Natural Ruby Company for the beautiful bracelets I will treasure forever!

  • A. A.

    Feb 20, 2022

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    A , top to bottom. Lauren was simply tremendous to work with - great communications, knowledgeable, and very helpful offering choices of stones and settings while meeting my timeline. The earrings were created and delivered on time, and most importantly they are GORGEOUS - exactly as advertised. My wife and I love them.

  • A. A.

    Feb 19, 2022

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    Lauren was fantastic! Very knowledgeable and provided great customer service throughout. The NSC website is brilliant showing each stone in detail and proving all the information you need when considering a purchase.

  • A. A.

    Feb 19, 2022

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    Excellent stone with lots of life and nice color. Roy was very helpful.

  • A. A.

    Feb 19, 2022

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    For our 45th wedding anniversary, I wanted to go traditional and get my wife some sapphire jewelry. I decided on a simple, stylish pair of earrings - but couldn't find anything at the local jewelry stores that I liked. I found the Natural Sapphire Company on the internet. They offered a wide variety of settings, ring materials, natural stones, stone sizes, stone cuts, stone colors, etc., the choices were endless. I settled on a white gold setting with a pear shaped sapphire in medium intense blue. The finished earrings arrived in about 10 days and were exactly what I ordered. They look gorgeous and my wife loves them. Lauren at Natural Sapphire followed up with me after the earrings arrived to make sure that I was happy with the purchase before charging my credit card. I can't say enough good things about this company, their products or their customer service. Excellent experience!

  • A. A.

    Feb 18, 2022

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    Site is easy to use. Service and product quality is great.

  • A. A.

    Feb 18, 2022

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    The earrings were exactly as described, my wife loves them! Purchase process was painless with fast and free shipping. Wouldn't hesitate to buy from again.

  • A. A.

    Feb 16, 2022

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    We found the service excellent at Natural Sapphire Company. At every step of the way, Lauren was helpful and patient, always responding fast as we tried different designs and always going out of her way to give the best advice, and comfort as we arrived at our favourite ring configuration. The entire process was seamless and a very positive experience. Would definitely recommend highly!

  • A. A.

    Feb 16, 2022

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    Flawlessly made and communication during the process was wonderful.

  • A. A.

    Feb 10, 2022

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    Another wonderful experience with The Natural Sapphire Company!! This time, Lauren helped me to find the perfect stone and setting. During the selection process, I asked if my preferred setting could be made with a wider band. Lauren immediately suggested a bespoke design and sent drawings for my review. The result is absolutely breathtaking! I highly recommend Lauren and The Natural Sapphire Company!

  • A. A.

    Feb 9, 2022

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    I recently purchased an exceptionally brilliant yellow sapphire from The Natural Sapphire Company and then worked with Lauren Kelly there on the design of an engagement ring. The entire experience, from selection to sale to service after the sale, was entirely positive--seamless, personal and professional--and the valyue was equally excellent. The result was spectacular and I couldn't be happier! I cannot recomment this company and Lauren in particular highly enough.

  • A. A.

    Feb 9, 2022

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    My Stars Sapphires are Artwork I added this white star sapphire to my collection. This was my 4th purchase from NSC. All are custom creations, guided by the NSC design team. Each experience with the NSC professionals was outstanding. They engage in active listening and provide choices based on your desires. They help you to see the strengths and weaknesses of the stone and setting you consider. Creating this ring Lauren worked with me via videos & photos over email to create a perfect everyday ring. My white star sapphire set in rose gold is spectacular. Its simplicity defines elegance. The stone is translucent with unique flecks of color. I love the stone’s flecked personality. Lauren pointed out the flecks ensuring that I knew they were there and how they look. The stone picks up the pink hues of the rose gold and my finger. When the Florida sunlight hits it, it’s lit from within. The star is strong and perfect. It’s a secret star sitting on my finger. Like my 2 other rings and pendant, the ring exceeded my expectations. I also have a diamond halo around a blue star ring purchased from NSC many years ago. It needed a minor repair. Lauren provided the guidance to safely ship the ring back to NSC for work. The jeweler tightened the setting. I was very happy with the work. Most important was my experience. NSC sells the highest quality custom jewelry. The jewelry you get will never be mistaken for a chain-store piece. The sapphires are exquisite, and the descriptions are very accurate. To initiate my purchase, I began looking at the stones and descriptions. Then, I asked Lauren to pull a few stones and take additional pictures and short videos of the stones in sun and office light. She held them against her fingers so I could see how they’d look as a ring. This helped me to choose a stone size. After we narrowed it down to 2 stones that I loved, she then had the design team create a 3-D graphic. The turn around time was well communicated. The rings were shipped via FedEx, packaged securely. The presentation of the certificate of authenticity and the packaging was lovely. The videos and the graphic design gave me the confidence to buy via online. This was my 4th purchase from NSC – each experience has exceeded all expectations. Every piece is gorgeous & even prettier than the renderings indicated. Words don’t do NSC work justice. When you buy from NSC, you know you are getting a unique, real, and magnificent piece of artwork.

  • A. A.

    Feb 8, 2022

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    I was looking for a pink sapphire to set in a necklace and found an incredible selection here. The website features high definition videos of every single gemstone in stock, and in speaking with Lauren and making my appointment, she set aside other varieties of gem stones so that I had a few options (which was amazing of her to do). During my consultation, I got to compare all the gemstones and make the best selection for myself as well as the necklace setting. They made my vision come to life in just a few weeks and it was mailed directly to me in a gorgeous box. I had one small adjustment request, and Lauren made it happen for me super quick. I love this piece so much and I have gotten so many compliments already. I have been telling all of my friends to check them out. :)

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About The Natural Sapphire, Emerald, Ruby & Gemstone Company

The Natural Sapphire, Emerald, Ruby & Gemstone Company

The authority in untreated sapphires, rubies, emeralds, and other natural gemstones since 1939. Specializing in engagement rings, jewelry, and individual gemstones. We have the largest collection of natural sapphires, rubies, emeralds, and gemstones found online.

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6 East 45th Street, 20th Floor , New York 10017

www.thenaturalsapphirecompany.com
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