The Natural Sapphire, Emerald, Ruby & Gemstone Company
5

Reviews for The Natural Sapphire, Emerald, Ruby & Gemstone Company

Total: 3 220 reviews since 02/12/2019

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5

Based on 188 reviews from the last 12 months

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icon sparkle Review Summary

The Natural Sapphire Company impresses with its extensive jewelry selection and exceptional customer service, particularly from Lauren and Amrita. Many customers appreciate the attentive, knowledgeable assistance and quick deliveries, enhancing their overall experience.

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icon sparkle Review Summary

The Natural Sapphire Company impresses with its extensive jewelry selection and exceptional customer service, particularly from Lauren and Amrita. Many customers appreciate the attentive, knowledgeable assistance and quick deliveries, enhancing their overall experience.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • A. A.

    Mar 9, 2022

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    I wanted an emerald engagement ring for my girlfriend but had no idea where or how to shop for one. Then I found the Natural Emerald Company. I talked with Lauren and she understood exactly what I was looking for and she helped me choose the emeralds and explained every detail of each stone. The origin and cut. How and why each one had it's personal values. She was patient, personable and professionally knowledgeable of every aspect of my rings detailed design. With her guidance I now have the most beautiful engagement ring I have ever seen. My girl will know how very special she is to me! Thank you, Lauren and your unique, talented team with you at The Natural Emerald Company!

  • A. A.

    Mar 8, 2022

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    A great experience. Katherine was wonderful, with good advice and prompt response to all requests. The finished item was excellent. Worth 5 stars all the way.

  • A. A.

    Mar 8, 2022

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    Katherine helped me color match a sapphire, and I couldn't be happier with the service and the outcome! She went the extra mile with comparison videos to assist in the selection process. Patient, thoughtful & professional - thank you.

  • A. A.

    Mar 8, 2022

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    Lauren was a great help and went above and beyond in her efforts to try and create our dream ring. The company cares a lot about your requests, no matter how complex or laboring it is. The attention to detail and thoroughness makes this company a must for anyone who is into sapphires, custom rings, or jewelry in general!

  • A. A.

    Mar 6, 2022

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    I worked with Nancy at the natural sapphire company, and I can't speak more highly of the quality of service I received. We needed a custom wedding band that fit the engagement ring we had originally purchased, and they were immensely helpful through several rounds of feedback and reviews. Always timely and polite, even on weekends, and the ring they produced was *absolutely* stunning. I've also purchased earrings and my own wedding band from them, and they're always amazingly helpful and incredibly diligent in ensuring we have the best customer experience possible. Absolutely recommend them for all your jewelry needs.

  • A. A.

    Mar 5, 2022

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    This is my second purchase from them and Lauren has been a great help both times. This time was quick to make sure I had the ring for a very special Valentines day. I am sure I will be back :-)

  • A. A.

    Mar 4, 2022

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    The sapphire I purchased arrived beautifully packaged. It looked exactly as pictured online. The whole process was smooth and easy

  • A. A.

    Mar 3, 2022

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    Lauren was truly spectacular to work with when my fiance and I were designing my engagement ring. From our first meeting together, Lauren was prepared (she had inquired about my sapphire preference beforehand), and she was extremely knowledgeable about the sapphires we had been looking at online. After we had selected our perfect sapphire, we decided we wanted to create a custom setting. Lauren had such creative ideas and immediately understood what kind of setting I wanted ( it was hard to put it into words and Lauren was so wonderful and patient in understanding my vision). While the ring was being created, Lauren was easy to get in touch with regarding any questions we had. When we finally picked the ring up I was absolutely blown away by how stunning it was! This ring is everything I dreamed of and more! Many many thanks to Lauren and the Natural Sapphire Company!

  • A. A.

    Mar 3, 2022

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    Beautiful craftsmanship & wonderful customer service.

  • A. A.

    Mar 2, 2022

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    It was a great experience overall. Everything was super-professionally managed. No surprises, no problems whatsoever. The stone and ring is exactly what was shown.

  • A. A.

    Mar 1, 2022

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    I had a great experience with this company. Their website was easy to navigate, there was a lot of choice of sapphires and the customer service was amazing. I worked with Nancy and she was top notch with great communication (quick replies). I found a sapphire that I loved and I chose a setting but it wasn't perfect, so I emailed Nancy asking her to make changes to the setting and they did without any hesitation. They are really there for you and they want to make sure that you are 100% satisfied with your purchase. Plus, when the package was delivered, it came in a big box, which didn't reveal what was inside so that's a plus. Inside the box, you could find the cleaner for the sapphire, the documentation with every little detail about the sapphire and the setting and the ring box with the ring. The ring was exactly the same as the pictures she showed me online. The actual ring box itself is heavy, sturdy and just plain beautiful. All in all, I had a great experience and I would definitely recommend.

  • A. A.

    Feb 28, 2022

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    Had a very positive experience. I worked with Nancy and she was very helpful through the process of getting paying and getting the ring made how I wanted it.

  • A. A.

    Feb 28, 2022

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    Lauren is the most professional salesperson I’ve ever worked with. The shopping experience was great. She is attentive, extremely knowledgeable and honest. I have purchased several pieces from the Natural Sapphire Company and recommend this business without reservation.

  • A. A.

    Feb 25, 2022

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    Lauren is fab! Very knowledgeable and helpful. The NSC website is brilliant. It provides all the information you could need when looking for the perfect sapphire!

  • A. A.

    Feb 25, 2022

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    Wonderful attention, excellent service and extraordinary rings Thanks

  • A. A.

    Feb 24, 2022

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    Natural Sapphire Company is the real deal when it comes to sapphires. I had a very tight deadline and Lauren and the team were not only able to deliver on time, they completed the order early. Excellent communication throughout the process. I even got to meet the owner personally. Fantastic job!!!

  • A. A.

    Feb 24, 2022

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    Roy helped me and worked with me long distance to pick out the perfect sapphire. I got to look at the stone for a couple weeks to make sure it was the right one before finalizing the purchase. Wonderful experience.

  • A. A.

    Feb 23, 2022

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    Beautiful stone ,authentic and comes ima amazing package with all the verification papers of your stone and all the details !!

  • A. A.

    Feb 23, 2022

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    This is how my mother describes my ring from NSC..."It's the intensity of the stone that is so striking. The clearness and beauty of a naturally lovely stone made over billions of years. That stone is set in the perfect mounting, because it needs nothing more to enhance its beauty.

  • A. A.

    Feb 23, 2022

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    I bought my wife a ruby ring for our 40th anniversary from the Natural Ruby Company and it is gorgeous!! The site was easy to work with and made it fun to pick out the details of her ring. Lauren was our contact person and was a real pleasure to deal with! We are so grateful for all her help! I would do business with Lauren and her company in a heartbeat and would recommend it to my friends!

Reviews displayed in chronological order

About The Natural Sapphire, Emerald, Ruby & Gemstone Company

The Natural Sapphire, Emerald, Ruby & Gemstone Company

The authority in untreated sapphires, rubies, emeralds, and other natural gemstones since 1939. Specializing in engagement rings, jewelry, and individual gemstones. We have the largest collection of natural sapphires, rubies, emeralds, and gemstones found online.

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6 East 45th Street, 20th Floor , New York 10017

www.thenaturalsapphirecompany.com
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