The Natural Sapphire, Emerald, Ruby & Gemstone Company
5

Reviews for The Natural Sapphire, Emerald, Ruby & Gemstone Company

Total: 3 220 reviews since 02/12/2019

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

5

Based on 188 reviews from the last 12 months

  • 99%
  • 1%
  • 0%
  • 0%
  • <1%

icon sparkle Review Summary

The Natural Sapphire Company impresses with its extensive jewelry selection and exceptional customer service, particularly from Lauren and Amrita. Many customers appreciate the attentive, knowledgeable assistance and quick deliveries, enhancing their overall experience.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?

icon sparkle Review Summary

The Natural Sapphire Company impresses with its extensive jewelry selection and exceptional customer service, particularly from Lauren and Amrita. Many customers appreciate the attentive, knowledgeable assistance and quick deliveries, enhancing their overall experience.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
Filters
  • 99%
  • 1%
  • 0%
  • 0%
  • <1%

Request to leave a review
  1. 1 Fill in the form
  2. 2 Verified Reviews will verify the information provided
  3. 3 You will receive a review request by email

Invoice or purchase order *

No files to upload

  • A. A.

    Apr 1, 2022

    Verified review
    • Collected and verified by Verified Reviews

    In the last 2 weeks I have purchased 44 sapphires from this company. I have been a customer of theirs for years. NO place like them. Beyond highly recommended.

  • A. A.

    Mar 31, 2022

    Verified review
    • Collected and verified by Verified Reviews

    Thanks again Lauren you are the best as always. I HIGHLY RECOMMEND anyone to go and check them out. They are the real thing and legit. Thanks again!!!!!!

  • A. A.

    Mar 31, 2022

    Verified review
    • Collected and verified by Verified Reviews

    Great experience! The Natural Sapphire Company gives you the opportunity to design exactly what you want. Their website is easy to navigate giving you a great selection of gemstones to choose from. I was able to create the perfect engagement ring for my fiancée. As soon as I place my order they were in contact with me updating me every step along the way.

  • A. A.

    Mar 31, 2022

    Verified review
    • Collected and verified by Verified Reviews

    The gem was beautiful and exactly as described. The website provided an excellent shopping experience, from selection to the details of individual stones. Shipping was incredibly fast and the lab documents, CoA, and the gem itself were very carefully packaged. I'd recommend the company to anyone looking for a precious gem. Although I'll be using a local jeweler for the production of the ring, I was impressed by the options offered by the company to build my jewelry online.

  • A. A.

    Mar 30, 2022

    Verified review
    • Collected and verified by Verified Reviews

    The people at Natural Sapphire Company and their website were super-helpful, friendly, informative, responsive, responsible, and timely. They were cheerful about answering our questions, found a variety of stones that matched our hopes, and helped me find a ring size and shape that complemented and delighted. While their 3D renderings were accurate and informative, meeting people and seeing rings in person was extra helpful. Natural Sapphire Company did such a good job with the engagement ring that we trusted them highly to help us with the more difficult project of adapting our custom drawing design for the decoration of the matching wedding bands, which fit well and look fabulous. Big thanks to the people I met, Sam and Lauren, who shared their expertise, patience, and experience!

  • A. A.

    Mar 30, 2022

    Verified review
    • Collected and verified by Verified Reviews

    The website makes all the options very accessible and lets you sort through current inventory quite easily. I communicated with one jeweller through the whole experience and Katherine was very helpful in designing the ring I purchased. I would highly recommend anyone looking for sapphire jewelry to consider The Natural Sapphire Company.

  • A. A.

    Mar 30, 2022

    Verified review
    • Collected and verified by Verified Reviews

    Katherine was incredible to work with! She answered a million questions, was endlessly patient and quick to respond. She sent videos of a handful of items side-by-side in different light so that I could compare them, and made the process enjoyable. I couldn't recommend them any more highly - it was the perfect experience!

  • A. A.

    Mar 30, 2022

    Verified review
    • Collected and verified by Verified Reviews

    I wish every online store/company had people like Roy from The Natural Sapphire Company! Helped me every step of the way and understood everything and anything I needed. Highly recommend The Natural Sapphire Company!!

  • A. A.

    Mar 30, 2022

    Verified review
    • Collected and verified by Verified Reviews

    Very hard to source non-treated rubies. Lauren was fantastic and they even 3D modelled my stones in the settings. Having just received the stunning pair, in a beautiful jewelry box, under the delivery estimate. Yes A , this has surpassed my expectations.

  • A. A.

    Mar 29, 2022

    Verified review
    • Collected and verified by Verified Reviews

    Great company! Helped me with a fully custom anniversary ring that perfectly fits my wife's engagement ring. It came out great and she loves it!

  • A. A.

    Mar 27, 2022

    Verified review
    • Collected and verified by Verified Reviews

    I was looking for a special ring for that someone special and Natural Sapphire Co. was the right choice. The selection is great, the information about sapphires that is on the website is great, and moving around the website and building my ring was easy. My "personal representative" Lauren was courteous, informative, and very helpful. When its time for matching earrings I'll be buying from Natural Sapphire Co.

  • A. A.

    Mar 26, 2022

    Verified review
    • Collected and verified by Verified Reviews

    Fantastic service, great website, and extremely knowledgable. Michael & Katherine were great!

  • A. A.

    Mar 26, 2022

    Verified review
    • Collected and verified by Verified Reviews

    I am in love with my beautiful pink sapphire. Nancy helped make the process easy and enjoyable.

  • A. A.

    Mar 26, 2022

    Verified review
    • Collected and verified by Verified Reviews

    One of the scariest things a consumer can do is to spend a great deal of money online without seeing the product first hand. Even worse, is to uncover the fact that there are black marks in the past with the owner of the company. This is the dilemma I faced when I decided to purchase an engagement ring for my forever inamorata. Making things slightly complicated, after several years of dating, I came to understand my lovely woman's proclivities. First, she was totally over "Diamond" rings. Everybody has them, and I knew that a ring and gemstone had to be created just for her. Personally, I dislike the fact that the diamond market is being propped up by DeBeers to keep the prices artificially high. This is just wrong. Next, after weeks of researching, I settled on Sapphires. These stones are the durability factor second only to Diamonds. I knew she would not settle for a blue Sapphire. Since the Princess Di engagement Sapphire, everybody and their brother was buying blue Sapphires. Then, in one of my research forays, I found them. Pink Sapphires. It was then that I uncovered the fact that probably most Sapphires are heat treated for a host of issues including enhancing color. It was then that I found, "The Natural Sapphire Company". They had a wonderful selection of stones, and they guaranteed that my stone would be natural and untreated. Even better, they send me a stone I was considering to be sure it was what I wanted. All they did was to put a security hold on a credit card until I returned the stone to them. Simply put, they made it absolutely easy to do business in a comfortable and secure fashion. I did my transaction with the head of sales, and was able to communicate via phone and email without delay. And the beneficiary of all this due diligence, my fiance. She adores her ring. The ring I designed and presented on bended knee. She can't stop staring at it, and I can't stop smiling. I don't doubt you'll experience the same.

  • A. A.

    Mar 26, 2022

    Verified review
    • Collected and verified by Verified Reviews

    This is my fourth purchase from The Natural Sapphire Company. I splurged for my 55th birthday and bought a beautiful multicolored sapphire and diamond bracelet in 18k yellow and white gold. It is simply so beautiful and elegant. I absolutely love it. Katherine Hoyt was my sales associate and she was great to work with. I trust The Natural Sapphire Company when I want to purchase high quality sapphire jewelry to wear.

  • A. A.

    Mar 26, 2022

    Verified review
    • Collected and verified by Verified Reviews

    Very easy to put together custom jewelry -- this was my main reason for using the site. I didn't interact with customer service until after the whole process was complete, so I can't comment on that front. Delivery was timely and hassle-free.

  • A. A.

    Mar 26, 2022

    Verified review
    • Collected and verified by Verified Reviews

    Amazing service, communication, and beautiful final product. Very happy I went with the natural sapphire company! Roy, you made this easy and stress free!! Thank you so much!

  • A. A.

    Mar 24, 2022

    Verified review
    • Collected and verified by Verified Reviews

    I recently worked Lauren at The Natural Sapphire Company on a custom solitaire sapphire necklace and had a wonderful experience, both in her fantastic service and with the final product. Lauren was a dream to work with - she was very communicative before my appointment and was very helpful in narrowing down my choice of stone and design. After sending me mock-ups of my custom design, she walked me through the ordering process, which was easy to navigate on the website, and kept me updated on timing and delivery until my necklace was delivered to my door! TNSC was able to customize the width and fastening lengths on my necklace perfectly. I love how my necklace turned out and look forward to working with Lauren again in the future!

  • A. A.

    Mar 23, 2022

    Verified review
    • Collected and verified by Verified Reviews

    Excellent quality and service

  • A. A.

    Mar 23, 2022

    Verified review
    • Collected and verified by Verified Reviews

    very good, great gift

Reviews displayed in chronological order

About The Natural Sapphire, Emerald, Ruby & Gemstone Company

The Natural Sapphire, Emerald, Ruby & Gemstone Company

The authority in untreated sapphires, rubies, emeralds, and other natural gemstones since 1939. Specializing in engagement rings, jewelry, and individual gemstones. We have the largest collection of natural sapphires, rubies, emeralds, and gemstones found online.

icon contact Contact

6 East 45th Street, 20th Floor , New York 10017

www.thenaturalsapphirecompany.com
icon contact Go to website

Our commitments

Since its creation, Avis Vérifiés has been committed to strengthening trust between brands and consumers. Having participated in the development of the world's first standard aimed at guaranteeing the authenticity of online reviews (which became NF ISO 20488), we defend total transparency and compliance with ethical practices in the collection, moderation and publication of customer reviews.

Certification
Review administration system compliant with the ISO 20488 standard.
Reviews subject to control.
  • For more information on reviews features, the possibility to contact the reviewer, and the reasons for refusal, please consult our transparency charter
  • No consideration was given for reviews
  • Reviews are published and kept for a period of five years
  • Reviews are not editable: if a customer wishes to change their review, they must contact Verified Reviews to delete the existing review and post a new one.
  • Replies to reviews may have been assisted or generated by tools using artificial intelligence. However, human validation is required before publication.
See our transparency charter