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Review Summary
The Natural Sapphire Company impresses with its extensive jewelry selection and exceptional customer service, particularly from Lauren and Amrita. Many customers appreciate the attentive, knowledgeable assistance and quick deliveries, enhancing their overall experience.
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A. A.
Jul 2, 2022
Verified reviewVery nice selection!
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A. A.
Jul 2, 2022
Verified reviewentire purchase process was smooth from start to finish. Emerald is gorgeous and set as I wanted it (bezel). Lauren is terrific to work with.
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A. A.
Jul 1, 2022
Verified reviewIt was a great, smooth and pleasurable experience to purchase the engagement ring from The Natural Sapphire Company. I have received support throughout the whole process, advice on ring size, constant and on-demand communication. The ring and stone that I have received, the packaging, everything was up to standards and much better than I have imagined. As expected, I did a lot of research before buying the ring on several websites and I am 100% sure that I have selected the best shop that I could find.
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A. A.
Jul 1, 2022
Verified reviewMy fiancé and I had the best experience. Our rings are absolutely beautiful and perfect! Lauren made this the perfect experience.
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A. A.
Jun 30, 2022
Verified reviewPurchasing this ring through this company was such a wonderful experience. I worked with Lauren who was helpful, nice, professional, and prompt in getting back to me. The ring itself is exactly what I wanted. You can tell they were precise and careful in placing the stone in the setting. I ordered close to my wedding and they were still able to get it to me in time, without any fuss or problems, which I really appreciated. Reviews and pictures of the rings helped me decide that I'd trust ordering from this company so I'm returning the favor. This company deserves all the praise they've gotten in the reviews. They're really that good. Honestly, this ring is nicer than anything I could have purchased locally. I'm so glad that I decided to order from this particular company because the quality is just amazing and they're so easy to work with.
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A. A.
Jun 29, 2022
Verified reviewI purchased a cushion cut natural sapphire for my wife as her something blue on our wedding day. It turned out beautifully and look spectacular on her. Katherine was great through the ordering process and made sure that I had the necklace prior to leaving for our trip to Italy. I would highly recommend them!
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A. A.
Jun 27, 2022
Verified reviewThis review is long overdue. I have been so busy loving my new blue sapphire ring! This is my second time buying from The Natural Sapphire Company and Lauren helped me both times. They have so many beautiful options which made it difficult for me to make a choice. I was able to select a stone and a custom setting. Thank goodness for Lauren, she was so patient with me. She walked me through every step of the process; she provided additional pictures and videos to compare different sapphires, answered every question I had, and she was honest and very professional. The customer service is superb and the website has plenty of information which made a great on-line shopping experience. Once the ring was shipped, it arrived very fast and the of course the presentation was gorgeous! The completed ring is STUNNING!! Thank you Lauren and I look forward to working with you again on my next purchase.
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A. A.
Jun 26, 2022
Verified reviewLauren was extremely helpful in getting us exactly what we wanted, and the process to get a matching wedding band made to go with the engagement ring was very smooth. The quality of both rings is fantastic.
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A. A.
Jun 24, 2022
Verified reviewWonderful experience with the Natural Sapphire Company purchasing a center stone for my engagement ring! Lauren took the time to really listen to what I wanted, gave me a range of options to view in their showroom, and when it became apparent that the stone I ultimately purchased had been heat treated (the original paperwork said it wasn't) she promptly rectified the issue by providing a discount. Couldn't be happier with the finished product, and my experiences with this company. High recommend!
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A. A.
Jun 20, 2022
Verified reviewI was nervous about ordering an engagement ring online, but the professionalism of The Natural Sapphire Company (based in New York) gave me confidence throughout the process. I had no idea about engagement rings but the expertise and guidance from Lauren resulted in us creating an amazing ring that my partner loved. The customer service provided by Lauren was exemplary. She genuinely cared about helping me create the perfect ring and there was never a sense that she was trying to make a sale or trying to sell me the most expensive options. I highly recommend this company, and Lauren.
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A. A.
Jun 19, 2022
Verified reviewGreat service and unique products, Lauren does an excellent job!
Reply from thenaturalsapphirecompany.com
Thank You Daniela!
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A. A.
Jun 19, 2022
Verified reviewi had a wonderful experience working with Lauren at the Natural Sapphire Company. We were searching for a very specific stone and Lauen really helped me with a selection that could fit the bill. She sent me three sapphires to look, knowing I would at least return two of the three and possibly all three. But we ended up choosing one of the three stones and it was very easy to return them. The certificates you get with the sapphire was very thorough and impressive. And the stone was a beauty. I would definitely recommend this company and especially Lauren.
Reply from thenaturalsapphirecompany.com
Thank you Mary!
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A. A.
Jun 18, 2022
Verified reviewFirst time online jewelry shopping. I have faith in this company as they have delivered quality. Thank you
Reply from thenaturalsapphirecompany.com
Thank you David!
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A. A.
Jun 16, 2022
Verified reviewThey have a beautiful website that makes it a breeze to do your research and shop to your heart's content! The closeups and mapping of the loose gemstones really gives you an education so you can make informed decisions before deciding on the right piece for your taste and budget.
Reply from thenaturalsapphirecompany.com
Thank you Rose!
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A. A.
Jun 13, 2022
Verified reviewThe team was great to work with and it was so fun to look through all of the loose stones and build my ring. When it came, I was so thrilled with the box (who knew?!?) and the ring was just what I hoped for. I got this as a treat for myself to celebrate a job well done and I love it so much.
Reply from thenaturalsapphirecompany.com
Thank you Jen!
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A. A.
Jun 11, 2022
Verified reviewI had a wonderful time from start to finish with The Natural Sapphire Company (TNSC). The website is a joy to navigate, the interactive 3D pics of the stones are phenomenal, the information about sapphires is very useful and well-written. I designed my own necklace, and that whole process went very smoothly. My primary helper was Roy, who was accommodating and understanding and enthusiastic. He was helped out on a couple of occasions by Lauren and Anna, both of whom were as helpful as Roy. When the completed item arrived, it was in a little metal jewel box that weighs (by my kitchen scale) 7.96 ounces. It will survive an earthquake if asked to. The stone and setting are absolutely lovely, and the stone matches in color and brilliance what I saw on my i-Device screens during the shopping process. I had a little customization, which was nicely accomplished. I am now the pleased wearer of a Montana diamond necklace which to me is more attractive than any diamond out there. Thank you TNSC!
Reply from thenaturalsapphirecompany.com
Thank you! -Anna
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A. A.
Jun 11, 2022
Verified reviewVery good company. Ordered my Emerald online on a weekend and it arrived within the week. The stone was exactly represented online. I chose to have the hard copies of the papers as well and the packet the came in was well put together. Highly professional. Costumer service was responsive and readily open to communicate. They actually reached out to me as I did not have any issues I needed to address. Thanks for helping get the perfect stone for the engagement ring I am making for my beloved. Will come here again to get gems for future projects.
Reply from thenaturalsapphirecompany.com
Thank you! -Neli
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A. A.
Jun 9, 2022
Verified reviewAbsolutely top-notch service. Couldn't have had a better experience. The customization, even beyond what the website allows for is what sold me. That and their stellar customer service and stone selections. Literally all you could want or hope for in a jewelry store
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A. A.
Jun 8, 2022
Verified reviewI enjoyed working with Katherine Hoyt in my purchase of an orange sapphire loose stone. It was my first experience buying a loose stone. She clearly explained the visual characteristics of the stone and offered to have more photographs taken of the stone to help me decide. There was no pressure at all. I realized the best way was to order the stone so as to see it in person. It is perfect! Just as she described it. I am delighted with my transaction with Katherine and The Natural Sapphire Company and hope to use them again in the future.
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A. A.
Jun 8, 2022
Verified reviewThe company is genuine, straight up on the level. My first time to buy anything of such value "on-line." Lauren is AMAZING to work with. Calmed the fears, answered the phone, incredibly knowledgeable, honest, and professional. Thoroughly enjoyed and appreciated the experience. AND the rings are unbelievably BEAUTIFUL!! The absolute only negative is FedEx - they're terrible. Please change delivery service!
Reply from thenaturalsapphirecompany.com
Thank you Greg! -Lauren
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