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Review Summary
The Natural Sapphire Company impresses with its extensive jewelry selection and exceptional customer service, particularly from Lauren and Amrita. Many customers appreciate the attentive, knowledgeable assistance and quick deliveries, enhancing their overall experience.
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A. A.
Jul 26, 2022
Verified reviewOVER THE MOON OVER MY RING. My ~fiancee~ bought the most gorgeous Montana Sapphire engagement ring from Katherine and I couldn't be more thankful to The Natural Sapphire Company for it. He said the process and selections were simple and Katherine got back quickly and made the whole process so easy! So so grateful to NSC for helping to create the most perfect memory!
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A. A.
Jul 21, 2022
Verified reviewFrom my first contact with the Natural Sapphire Company, to having the most pleasant and informative meeting in their NYC office with Michael, the president of the Natural Sapphire Company, to working with Lauren and her designs with both our input and our questions, to receiving the engagement ring, every expectation of ours was met with pure joy. They don't just run a business, they run a family. Michael and his staff travel to their locations abroad, get to know each other on a personal level, and even joins them in unearthing their gems. It doesn't end there; it's not just for optics. Michael's company donates money for schools and facilities in the communities of his workers and their families. I feel that the Natural Sapphire Company and its employees are both genuine and good people. Their stones are absolutely gorgeous, and their fully-customized settings are done completely in-house. I never felt like they were trying to upsell or pressure me into anything I didn't want, and I was actually happy to give them my money. I will forever be a returning customer.
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Jul 20, 2022
Verified reviewLauren was very polite, respectful, immediately iresponsive to emails. Couldn't ask for better service, product was second to none!
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Jul 20, 2022
Verified reviewFantasic customer service and beautiful well made products. I would recommend to anyone no matter where you're located. -A Happy Alaskan Customer
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Jul 20, 2022
Verified reviewI own a lot of sapphire jewelry, and the Natural Sapphire Company has the best selection of colored sapphires that I have ever seen. If you are in the market for a unique piece of jewelry, start here! The violet sapphires that I purchased were even more gorgeous than the pictures on the website, and when they were set as earrings, they looked even better. The customer service was very responsive when I had a question, but there was no pressure to buy. You can browse as much as you like until you find your treasure.
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A. A.
Jul 19, 2022
Verified reviewThey help me find the perfect blue/green sapphire. Fast, secure delivery and the appraisal, stone mapping and all paperwork was thorough, professional and beautifully put together. I have many years in the diamond and precious stone business, best stone dealer I have dealt with.
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A. A.
Jul 19, 2022
Verified reviewThe website was extremely informative, the customer service was absolutely stellar, and the whole process was a breeze!
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Jul 18, 2022
Verified reviewUnbeatable service and quality!! I first got in contact with NSC in February, looking for a padparadscha sapphire and diamond engagement ring. Initially I was a bit concerned about ordering such an expensive and personal item online. Thankfully, Lauren made the entire process feel so secure, informative and bespoke. Lauren was extremely prompt with emails, from suggesting stones which met my preferences and budget, to suggesting ring designs and coming back with quotes and renders. No request was too difficult, and even after a complete change in the ring design (including the main stone itself!) despite a couple of months working on the initial brief, the level of service didn't change and Lauren was just as friendly, understanding and prompt! Once the final design and stones were chosen, Lauren got all the certs ready, made sure I was happy through multiple renders and answered all of my many questions on the ring, stone source, sizing and delivery. The ring arrived securely in the most heavy duty ring box. The ring was made to a high standard, it is super impressive - after proposing (and receiving a yes!) everyone has been obsessing over it! Many many thanks to Lauren and the entire NSC team for top service and a top quality product - I would recommend them without reservation and put more jewellery orders in with them in the future! You all made the process so easy and I felt confident in your knowledge and craftsmanship since day one.
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A. A.
Jul 15, 2022
Verified reviewThis is the 3rd time ive used The Natural Sapphire Company and they continue to impress! Beautiful work great communication..zero complaints!!
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Jul 9, 2022
Verified reviewLauren was great. After I placed my order, I sent a few emails and placed a call before they opened, and she got back to me quick, answered everything I asked. The ring was absolutely fantastic. My girlfriend picked out the setting and the stone. They had what she was looking for. I got a big kick out of the box it came in. I have never seen a ring box like that, usually they are cheap looking, not this one lol. Can't comment on the prices because I have only bought 2 rings in my life. 22 years in-between them also. Online shopping though for rings like we got, I think these guys were real good on the price. The booklet it came with was a added bonus. I would go here again if I was getting more jewelry for the now fiance.
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A. A.
Jul 9, 2022
Verified reviewMy ring is truly exquisite! I've never seen an emerald like this anywhere; I feel like it was pulled straight out of my imagination. Beyond perfect for me, exactly what I wanted. Everything else is ideal too (the setting, etc). Working with Lauren & The Natural Emerald Company was incredibly easy & just a great experience all-around!! I will absolutely be doing business with them again. I really can't express how ecstatic I am about my ring, it's my favorite thing ever! Incredible & gorgeous, there are no words
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A. A.
Jul 8, 2022
Verified reviewLauren was very helpful in picking out the right stone and setting for my wife’s engagement ring and even getting the right matching surrounds for it after our wedding. Hoping to do more business with them, stones are beautiful, settings also very nice
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Jul 8, 2022
Verified reviewKatherine was just amazing. She was exceptionally fast to respond to any and all questions. When I submitted my order, I was given a time line on when it would be shipped. My order was shipped within that time. It's exactly as ordered and is exceptional quality and perfect.
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Jul 7, 2022
Verified reviewMy shopping experience was with Lauren. She was very organized and have everything from my requests available on our scheduled appt. She had about 20/25 emeralds for me to review and was very knowledgeable. The quality of emerald here is far superior than other suppliers I visited prior to the Emerald Co.
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Jul 7, 2022
Verified reviewThe ring is BEAUTIFUL and I am beyond ecstatic. Thank you so much for such a beautiful piece of jewelry. I know you had followed up with him in regards to it being what he/I wanted and I just wanted to share that it is perfect and exactly what I wanted.
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A. A.
Jul 6, 2022
Verified reviewCouldn't be more impressed with Lauren and the crew at the Natural Sapphire Company. I purchased an exquisite green pear shaped sapphire and two smaller white sapphires. The stones were perfect, and the customer service just as superb. I ended up sending the stones back after I could not find a jeweler who could make what I wanted. Lauren was so helpful and accommodating. Hopefully I one day have my dream ring designed! When I'm ready for that, I will be back in touch and utilize this company again.
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A. A.
Jul 6, 2022
Verified reviewQuick service and feedback from customer service. Fast delivery.
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Jul 6, 2022
Verified reviewI was looking for a specific type and color of sapphire. This company was wonderful to work with. Lauren guided me on my purchase and the item was delivered as requested. It is stunning! I highly recommend the Natural Sapphire Company. I will use them again!
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A. A.
Jul 6, 2022
Verified reviewThis is my third purchase. Once again the service was great and Lauren was very helpful throughout the purchase process.
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A. A.
Jul 6, 2022
Verified reviewEasy to navigate through filters to select the perfect stone and perfect setting to create the perfect ring. The staff was very helpful and responded quickly to any questions I had. It took about 4 weeks to receive the ring after purchasing but it was well worth the wait. The renderings they provide are exceptional previews of what you’re getting. All around a pleasant experience with this company!
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