The Natural Sapphire, Emerald, Ruby & Gemstone Company
5

Reviews for The Natural Sapphire, Emerald, Ruby & Gemstone Company

Total: 3 225 reviews since 02/12/2019

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5

Based on 189 reviews from the last 12 months

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The Natural Sapphire Company impresses with its extensive jewelry selection and exceptional customer service, particularly from Lauren and Amrita. Many customers appreciate the attentive, knowledgeable assistance and quick deliveries, enhancing their overall experience.

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icon sparkle Review Summary

The Natural Sapphire Company impresses with its extensive jewelry selection and exceptional customer service, particularly from Lauren and Amrita. Many customers appreciate the attentive, knowledgeable assistance and quick deliveries, enhancing their overall experience.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • A. A.

    Feb 25, 2023

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    Site navigation was easy and helpful in selecting the desired merchandise.

  • A. A.

    Feb 25, 2023

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    I bought my finance an engagement ring and wedding ring from natural Sapphire. Really love the ring (and does she!). Beautiful work and exactly what we ordered. Quick and safe delivery. Had some card issues (on my end) but their team were patient and helped work through a solution

  • A. A.

    Feb 24, 2023

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    I was skeptical of buying a ring online at first, but their website was super easy to navigate and made the process very straightforward. They were super responsive when I inquired about products and even sent additional pictures of stones I was considering. On top of that they had a vast collection of stones and bands that made it easy to create a personalized ring. Overall a very legitimate interaction and I would recommend to anyone interested in sapphire jewelry.

  • A. A.

    Feb 24, 2023

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    Yellow Sapphire ring is beautiful and fits my finger well. I would recommend your company to anyone looking for a sapphire ring

  • A. A.

    Feb 24, 2023

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    Lauren at the Natural Sapphire Company was professional, thoughtful, and super helpful. She provided her opinion without being pushy, and was communicative throughout. The return policy at TNSC is fair, and their selection is great. Of all the sapphire companies I interacted with, this was my favorite!

  • A. A.

    Feb 23, 2023

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    The whole experience was flawless, like the emerald Ring provided. My wife was estatic. Great value and service. Anybody in the market for fine jewelry should buy from The Natural Emerald Company

  • A. A.

    Feb 23, 2023

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    I was initially wary of purchasing an item that I have not seen in-person, but can say that the end product was outstanding. I purchased a simple necklace with a sapphire stone, and it looks even better in person than it did online. My wife is thrilled with it! Neli was very helpful and informative along the way. I will definitely be buying from here again!

  • A. A.

    Feb 22, 2023

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    It was wonderful working with Katherine and appreciate the prompt response and overall process of buying a natural ruby was a great experience. Very happy and satisfied ..

  • A. A.

    Feb 22, 2023

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    The ring is a work of art. And Lauren was amazing to work with!

  • A. A.

    Feb 21, 2023

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    I was looking for a heart shaped sapphire. On The Natural Sapphire Company's website their search tools made it very easy. They had the best selection of sapphires and bands I've seen. I worked with Katherine Hoyt who helped me immensely and stayed in contact through the free resizing, shipping, and receipt of the ring. I can honestly say it is even more beautiful in person.

  • A. A.

    Feb 21, 2023

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    Lovely experience working with Lauren and The Natural Sapphire Company. Highly recommend!

  • A. A.

    Feb 21, 2023

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    Lauren Kelly-Nelson - what an absolute RockStar. I was trying to get a pair of Ruby Earrings for my wife on Valentine’s Day. She went above and beyond to ensure that I got the most beautiful pair and ensured that I received it on time. One of the most amazing things is her constant follow up even after delivery. She was most thoughtful and kind. Ask for her the next time you want some precious for your precious one.

  • A. A.

    Feb 20, 2023

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    I was very impressed by the customer support. They helped me as best as they could to get stones that were ordered by other people, and when I had to return some of my stones, they made it very easy and got the payment back within a few days. Highly recommend them!

  • A. A.

    Feb 19, 2023

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    Purchased earrings for our 20th Wedding Anniversary. The online purchasing was very easy to use. I was worried I wouldn't get them in time but after messaging Neil he had the package to my home in less then 2 week. The customer service is phenomenal and the presentation of the package was very impressive. The earrings are stunning and needless to say my Wife loves them. I want to say thank you for helping to make our anniversary extra special and I will be looking forward to future purchases from you.

  • A. A.

    Feb 19, 2023

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    A little nerve raking doing a purchase as high end as an Emerald online but We had such a great experience with The Natural Emerald Company. Lauren was responsive and made sure the purchase went smoothly which put us at ease. The ring was exquisite and arrived by Valentines Day for our engagement. We will be purchasing our bands here as well as we have the utmost confidence in this company.

  • A. A.

    Feb 18, 2023

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    Exceptional company and service. The website is very helpful with educational materials and the selection of stones and options excellent. Katherine treated us as though we were her only customers. When my wife wanted to exchange something we tested the "no hassle" return policy and Katherine took care of everything exceptionally. It really was without hassle. She worked with us to select a different piece and placed it on hold until the return was complete. We will definitely be return customers.

  • A. A.

    Feb 17, 2023

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    Emerald appears to be genuine and was delivered quickly and carefully. Neli was attentive and helpful.

  • A. A.

    Feb 16, 2023

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    I am so grateful to Lauren and her team for the expert and personalized guidance and support in choosing a beautiful stone and custom-designing the setting to create an exquisite ring. Thank you!

  • A. A.

    Feb 14, 2023

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    Lauren at the the natural sapphire company has been a wonderful help during my purchase of my ring. She was able to respond quickly and professionally guided me step by step throughout my purchase. Being able to custom the ring makes it so unique! The ring shipped out fast and turned out amazing! Would highly recommend purchasing from them!

  • A. A.

    Feb 13, 2023

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    Our experience with the Natural Sapphire Company was wonderful. Lauren was incredibly knowledgeable and professional. She streamlined the entire experience and was honest and helpful the whole time.

Reviews displayed in chronological order

About The Natural Sapphire, Emerald, Ruby & Gemstone Company

The Natural Sapphire, Emerald, Ruby & Gemstone Company

The authority in untreated sapphires, rubies, emeralds, and other natural gemstones since 1939. Specializing in engagement rings, jewelry, and individual gemstones. We have the largest collection of natural sapphires, rubies, emeralds, and gemstones found online.

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6 East 45th Street, 20th Floor , New York 10017

www.thenaturalsapphirecompany.com
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