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Review Summary
The Natural Sapphire Company impresses with its extensive jewelry selection and exceptional customer service, particularly from Lauren and Amrita. Many customers appreciate the attentive, knowledgeable assistance and quick deliveries, enhancing their overall experience.
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A. A.
May 4, 2023
Verified reviewMarie was wonderful to work with and she answered all of my questions. The ring is beautiful and of wonderful craftsmanship. Thank you
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A. A.
May 4, 2023
Verified reviewKatherine was great help!
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A. A.
May 3, 2023
Verified reviewKatherine was able to meet with me in the showroom on short notice. She showed me some sapphires that I had seen online and was very helpful in helping me compare them. I fell in love with 2 sapphire pairs. I am impressed with the customer service, the quality or the stones and the value. The stones are just gorgeous! I highly recommend the Natural Sapphire Company.
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A. A.
Apr 30, 2023
Verified reviewI worked with Lauren and she did an incredible job! We went through a bunch of iterations over a couple months but it ended up coming out perfectly!! It’s a truly one of a kind ring! I’m still a month out from popping the big question but I know she’ll love it!!
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A. A.
Apr 29, 2023
Verified reviewThis is our second purchase with Lauren. Each piece was stellar! Their quality is excellent, and communication is proactive. Highly recommend.
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A. A.
Apr 29, 2023
Verified reviewHad been looking for a Star Sapphire for the wife for a while. The website was very easy to navigate, and the filters allowed me to search for just what I wanted. The pictures shown for the stones are very accurate, but it did look even better when it arrived. I would recommend them to everyone. Great Service, Excellent Website, Fast Delivery. No Hazzles at all.
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A. A.
Apr 27, 2023
Verified reviewVery helpful! Beautiful ring and stone and Lauren was great - arranged for an overnight ship when I was in a pinch and saved the day! Will be back.
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A. A.
Apr 27, 2023
Verified reviewThe site was easy to navigate, very quickly found the ring I was looking for. Communication was great, and the entire process from purchase to receipt was super smooth.
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A. A.
Apr 27, 2023
Verified reviewLauren at the Natural Emerald company could not have been better! They have a great selection and were very responsive with questions. Their rendering team made it easy to get the perfect design and Lauren was very helpful and knowledgeable with my requests. You can do the entire process online however they do allow you to visit their NYC office which was a very cool experience! You can tell they have been in business since 1939. There was never any pressure or up-selling, they truly do a great job. The ring presentation was excellent and was crafted very quickly. I would highly recommend them and I will be a customer there again.
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A. A.
Apr 26, 2023
Verified reviewNeli helped and was very open and communicative throughout the whole process. She let me know when my chosen stone was on hold and when it became available again. Never felt pressured, always felt supported. A fantastic company with great people. I'll be coming back for all my sapphire wants and needs!
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A. A.
Apr 26, 2023
Verified reviewAshley at the natural sapphire company was great! I received my order in a timely manner and the stone is beautiful!
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A. A.
Apr 25, 2023
Verified reviewThe website is great for perusing on your own, very easy to navigate through the stones of your choice. I ordered a purple sapphire for a custom ring, that unfortunately didn't work out. The return process was easy and my sales rep, Ashley, was very responsive. I will be back for future jewelry needs.
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A. A.
Apr 24, 2023
Verified reviewI loved working with the Natural Sapphire Company. I appreciate the selection, quality, and uniqueness of the items there. I also appreciate Lauren Kelly-Nelson for her help with my order and for how quickly it was shipped out and arrived for me.
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A. A.
Apr 20, 2023
Verified reviewIf you want the wedding ring shopping an experience, and get something one of a kind, THIS IS THE PLACE! Lauren was amazing and helpful with our multiple renderings to create the perfect custom setting. We drove down twice to NYC to first choose the stone we wanted in person (she had multiple laid out based on one we chose, and I ended up loving a different one!), and to pick up. Now we have matching, unheated, straight from this earth Sapphires. I look at this ring every day and I am still in awe of how beautiful and perfect it is. For someone who does not like diamonds, and sapphires is my birthstone, it could not have been more perfect! It is also fun to shop their site to see what gems are available.
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A. A.
Apr 20, 2023
Verified reviewWe loved working with Lauren from the Natural Sapphire Company! The product offering of the company is AMAZING - we fell in love with many many stones and Lauren worked with us to choose the absolute perfect one. Lauren also worked with us on designing our own setting, which is beautiful and exactly what we wanted. Lauren was incredibly knowledgeable and patient and I love my engagement ring! We would HIGHLY recommend the Natural Sapphire Company.
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A. A.
Apr 19, 2023
Verified reviewKsenia was extremely prompt and helpful and always kept us updated. It's exactly what I was looking for and I've gotten so many compliments on it!
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A. A.
Apr 19, 2023
Verified reviewAmazing customer service from different time zones and contact out reach
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A. A.
Apr 18, 2023
Verified reviewGot the wife a custom sapphire ring for her 45th bday. The quality and service (Neli) was excellent. Wife loves the ring. Would definitely recommend!
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A. A.
Apr 18, 2023
Verified reviewThe prices are really good customer service is great and the sapphires I’ve purchased are beautiful saving to buy a 2 ct sapphire,the package that comes with the purchase just adds the icing to the cake. Please if you’re looking for gems do not hesitate.Thank you guys Jose.
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A. A.
Apr 13, 2023
Verified reviewThe website is straightforward, easy to use, and functional. The communication with sales is top notch, better than any I have experienced before. They are clear, concise, kind, and knowledgeable. The ring itself came out beautifully, and the engraving I chose to get is well made, deep enough to be easily read and free of sharp edges. The included jewelry care guide, cleaning solution, appraisal paperwork, and gemstone knowledge base are all extremely appreciated resources for someone like myself who doesn't have the best knowledge on what makes jewelry jewelry. I will definitely be coming here for all my future purchases!
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