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Review Summary
The Natural Sapphire Company impresses with its extensive jewelry selection and exceptional customer service, particularly from Lauren and Amrita. Many customers appreciate the attentive, knowledgeable assistance and quick deliveries, enhancing their overall experience.
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A. A.
Jun 3, 2023
Verified reviewThe ring I purchased from the Sapphire Company was perfect! My fiance wanted a unique ring that wasn't a diamond and I am so glad I could use the custom build option and get the perfect ring. The customer support was fantastic and I worked with the same agent from begining to end. Would recommend to anyone buying a ruby, emerald, or sapphire ring.
Reply from thenaturalsapphirecompany.com
Hi Zach, thank you very much. Hope to work with you in the future as well - Katherine.
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A. A.
May 19, 2023
Verified reviewMy experience with The Natural Sapphire company was flawless. After verifying their legitimacy online through the Better Business Bureau, I made an appointment to look at a particular stone. The best part of their website is the ability to mock up different stone and setting combinations, but it was also easy to use and very clear in displaying available inventory. Lauren was prompt in responding to a request for an appointment, and came prepared with not only the stone I wanted to see, but other options as well. During the appointment, she was patient, knowledgeable and supportive of what I wanted. I decided to customize a setting they already had, and she ensured the process was smooth. After 3 rounds of high-resolution renderings, we settled on the final design. There was no moment when anyone tried to upsell me, and I felt supported in getting what I wanted. I am grateful to Lauren for providing a professional, informational and supportive experience for purchasing my engagement ring, and I would absolutely recommend them to anyone looking to purchase jewelry.
Reply from thenaturalsapphirecompany.com
Hi Jillian, thank you very much. Please let us know if you need any further assistance in the future.
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A. A.
May 19, 2023
Verified reviewThe best service to buy emeralds, fast delivery and very helpful staff. I will buy again. Thank you.
Reply from thenaturalsapphirecompany.com
Hi Juraj, thank you very much - Katherine.
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A. A.
May 19, 2023
Verified reviewWhile buying an investment piece of jewelry online can be intimidating, NSC made me feel at ease with the multiple photos and videos available to view your selection. The company will send your selections to your home for approval prior to setting the stone, though I didn't choose this option. I love my "commitment to me" ring! Just what I wanted!!
Reply from thenaturalsapphirecompany.com
Hi Pam, thank you very much for your kind words - Lauren.
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A. A.
May 17, 2023
Verified reviewI am most impressed of the company! I asked them to make a pendant for me which matches a favorite ring I have. It is an elaborate model requiring a lot of work and a great deal of talent. They did a marvelous job making the pendant. It became beautiful beyond belief and I love it! I like to express my appreciation of the help that Ms. Lauren Kelly-Nelson gave me through the long process of making the pendant. She was very kind and made sure all my wishes for the details of the pendant were taken care of. She worked very hard on this difficult project and I am very grateful to her! My pendant looks stunning!
Reply from thenaturalsapphirecompany.com
Hi Georgieva, thank you very much for your kind words. Hope to work with you in the future as well - Lauren.
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A. A.
May 17, 2023
Verified reviewFantastic selection, such an easy process. And Katherine was extremely helpful, going above and beyond in getting me extra photos and mock-ups of the rings I was considering. And then the ring showed up a week earlier than expected with such a beautiful and detailed presentation awaiting me in the box. Highly recommend!
Reply from thenaturalsapphirecompany.com
Hi James, thank you very much - Katherine.
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A. A.
May 16, 2023
Verified reviewThe most beautiful, delicate pieces of art. So happy with my purchases
Reply from thenaturalsapphirecompany.com
Thank you very much for your kind words.
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A. A.
May 16, 2023
Verified reviewGreat selection and service. Neil was quick to respond to my emails and very nice. You can’t miss :)
Reply from thenaturalsapphirecompany.com
Thank you very much - Neli.
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A. A.
May 16, 2023
Verified reviewMy wife wanted a sapphire ring for an anniversary present. I researched several of the big-name jewelry websites and then found The Natural Sapphire Company so checked them out. By far the best selection and not to difficult to shop for the stone when you study their info on the 4-c's, etc. So after finding the stone I picked the perfect ring/mount and then wondered about size and other issues. Katherine stepped in and was super helpful and had the team produce photo mockups so we could see what the final result would look like. Then she provided some photos of the stone on a model's hand for further sizing evaluation. Overall spending a bunch of money for jewelry after all the stories you hear about buying jewelry, is stressful. The process took a while, because I wanted to see the photos and then come back after a week and revisit ... and then again and again, but Katherine was patient. When the timing was right I pulled the trigger and then it was a relatively short wait for delivery. My wife and I were a little edgy until we saw the ring and it was perfect, just like the photos, size of the stone/setting was great for my wife's hand size, nothing could have been better. Thanks to Katherine and the great team that made it very comfortable. I'm already researching emeralds for the next anniversary!
Reply from thenaturalsapphirecompany.com
Hi Bill, thank you very much - Katherine.
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A. A.
May 13, 2023
Verified reviewBig thank you to Lauren Kelly-Nelson and The Natural Sapphire Company Team! My fiance designed my engagement ring with Lauren and spoke about how helpful and great Lauren was to work with during the whole process. I was thoroughly surprised and amazed by the beautiful engagement ring that he designed with Lauren. It was exactly what I pictured wanting in my engagement ring! I had the pleasure of working with Lauren myself when we designed the wedding band that would compliment the engagement ring. We came up with a general idea and Lauren gave us options from which we eventually landed on the most perfect wedding band. I felt supported during the entire process and I am so excited for when I can start wearing my new ring!
Reply from thenaturalsapphirecompany.com
Hi Pooja, thank you for your kind words. Hope to work with you in the future as well - Lauren.
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A. A.
May 12, 2023
Verified reviewNeli was great to work with. I was able to customize my setting and it turned out great.
Reply from thenaturalsapphirecompany.com
Hi Daisie, thank you so much for kind words.- Neli.
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A. A.
May 11, 2023
Verified reviewVery satisfied with The Natural Emerald Company. But more importantly, my sweetheart loved her ring. The process was pleasurable from start to finish and very professional, which helped build confidence in doing business online. I would recommend.
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A. A.
May 10, 2023
Verified reviewI worked with Katherine from the Natural Saphire Company 3 Years ago designing and purchasing my soon to be wife’s engagement ring. Every step Katherine was responsive and easy to work with. She helped by providing renderings of every tweak and change I asked for so I was assured that I was getting the ring that I wanted for my fiancé. Naturally almost three years later as our wedding day approached I wanted to reach out to Katherine again. Again she responded immediately and helped me through the design process. The results were both rings being not only gorgeous but unique and affordable. I would recommend Katherine and the Natural Saphire Company to anyone!
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A. A.
May 10, 2023
Verified reviewI cannot recommend this company enough! I had been looking for a particular shade of green sapphire for a long time but was unable to source one in the UK and Europe. I found a beautiful one on the website but was nervous of buying such an expensive item online when I couldn’t see it with my own eyes in different lighting to see how the colour was affected. Marie was amazing. She very kindly took videos of the sapphire in daylight and artificial lighting and placed it next to a diamond for me on an ungloved hand so i could get a real feel for the colour. It looked perfect so I ordered it and it arrived with no problems very quickly. On seeing it with my own eyes, I was beyond happy! It is just the most beautiful sapphire and I can’t wait for it to be set with my late mums diamonds to make my engagement ring!!! I was nervous buying online but I wouldn’t hesitate to buy from this company again and would advise anyone who wants a stunning sapphire to buy from there too!!!
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A. A.
May 10, 2023
Verified reviewI was blown away with the quality and attention to detail of my ring purchase. Customer service was excellent throughout. I highly recommend!! Love the engagement ring purchased.
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A. A.
May 9, 2023
Verified reviewBeautiful pair of sapphire earrings. Quality product and pleasant buying experience with quick shipping and elegant packaging. Highly recommend.
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A. A.
May 6, 2023
Verified reviewCalled Lauren to ask about finishes on ring. Had all the info I needed. Ordered ring. It came in a week before promised...Wife loves it which is the important part.
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A. A.
May 5, 2023
Verified reviewThe pendant turned out AMAZING. This is my 2nd order from here.
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A. A.
May 5, 2023
Verified reviewLove working with Natural Sapphire staff! Thank you Neli!!!
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A. A.
May 4, 2023
Verified reviewLauren and the Natural Sapphire Company were amazing to work with. Incredible support through pictures and emails every step of the way. If you are looking for a Sapphire (we got a Montana) this is the place; what we built was beautiful.
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