The brand is praised for its user-friendly online process, making tasks simple and straightforward, even for those less tech-savvy. The inclusion of helpful tools enhances the experience, ensuring smooth navigation and quick completion of applications.
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Christopher K.
Feb 22, 2024
Review collected by a third partyGreat service all around. Customer service reps are really helpful!
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Sheila D.
Feb 22, 2024
Verified reviewBeing under a time crunch and needing my SS card, for my new employer, GOplus.com made it easy to understand and expedited shipping makes having my card in my hand, even faster. Skip the line, and use THIS App! Thanks so much, Gov
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David L.
Feb 22, 2024
Verified reviewEasy to do and fast
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Horia T.
Feb 22, 2024
Verified reviewTrustpilot should make it possible to give negative stars, at least in the case of this website. First, I doubt that the people available to chat with are located in the United States. Their lack of knowledge about such a sensitive process as obtaining a passport is astounding. Second, their incompetence is unparalleled: after having submitted my information, both on the website and in an email, I had to call a week later, despite paying extra for expediting my application, because the application was still “ processing.†After that was sorted out, they were going to submit the application in the name of my contact. Imagine that: no more global entry, no more breezing through customs/immigration… it was basically a sure bet I’d end up on every “no-fly“ list there is. I obviously requested a refund, which I must say, they were pretty prompt with. Nevertheless, if you’re in a hurry to get a passport or any other important government document, or if the business of obtaining and/or renewing important legal documents is a priority, this company should not be your first choice. Just go to the post office or mail your documents directly to the government (everything .gov today is surprisingly well put together) and bypass these people altogether.
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Braden C.
Feb 22, 2024
Review collected by a third partyDominic was a stud and helped me tremendously! Deserves a major bonus and/or pay grade! Took me under his wings and ensured I got my application processed! Loved his security to help get this taken care of!
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Ken K.
Feb 22, 2024
Verified reviewGOV made it very easy to get what I needed done. There were no run around and it was very simple. I'm glad that I clicked on that link,
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Michal S.
Feb 22, 2024
Review collected by a third partyThank you for your service. This will be very helpful to me
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Jennifer C.
Feb 22, 2024
Verified reviewGov was easy and efficient. It took very little time to complete the applivation.
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Lisa G.
Feb 22, 2024
Verified reviewIt was so easy using GOV but thinking I was getting a passport on-line was too good to be true! They say the cost is $59, then after you get through everything they hit you with “government fee†of $135! Had to take 4 pictures they oked the last one. Next day I need to take one more! I will say it was easy to cancel the whole thing!
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Gregory S.
Feb 21, 2024
Verified reviewGov plus made this so quick and easy for me. I didn't want to pull my hair out, I was shocked That getting a passport could be this easy. Gov plus is the best.
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Florencio g C.
Feb 21, 2024
Verified reviewThis will expedite my immigration procedure.
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Jan G.
Feb 21, 2024
Review collected by a third partyWonderful support. When the computer couldn't help me, an actual human took over and solved all my problems. WELL DONE GOV !!
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Ryan R.
Feb 21, 2024
Review collected by a third partyNot worth the time or money, just print the forms out yourself. My application was approved on Feb 8th, tracking generated on the 14, as of the 20th still hasn't been shipped. No communication from Gov at all. I have to keep calling them as they were never going to reach out. I was told on the 16th it would mailed. Again I was told by a manager that on the 19th. As of the 20th it still hasn't been mailed, no updates in tracking info. At this rate I could have printed the forms myself, filled them out, and have saved time $57.
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Monica M.
Feb 21, 2024
Review collected by a third partyNot the outcome I hoped for, since I had filed the wrong application. But Dominic was clear, patient, and quite helpful in getting me back on track. He exceeded my expectations. Thanks, Everyone at GOV
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Colleen C.
Feb 21, 2024
Review collected by a third partyDominic was very helpful in getting appointments set for my husband and myself. So far painless process.
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Kathleen V.
Feb 21, 2024
Verified reviewBeing able to accomplish my passport renewal.
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Kimberly B.
Feb 21, 2024
Verified reviewThis was such an easy process. I would have gone through the process sooner if I had known it was this simple.
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Betty H.
Feb 21, 2024
Verified reviewThis was so simple I couldn’t believe it. What a stroke of luck to see the ad on Facebook to do this online. Very glad I found this.
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Robert R.
Feb 21, 2024
Review collected by a third partyAlthough this is online service, the support I received on a couple issues were responded quickly and successfully. I would recommend this service (passport is ready to ship to me, so this last step is the last step!)
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Saroeurn T.
Feb 21, 2024
Review collected by a third partyGovpluse is great!! I got it done in 15 minutes if you have all your information ready.
Reviews displayed in chronological order