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Review Summary
Capital Auto Parts comes across as a smooth, reassuring place to order wheels, tires, and rims. Customers describe deliveries that arrive on time, in good condition, and with communication that stays clear from purchase to arrival.
Delivery
"They were amazing to deal with, and shipping was quick and tires were better than I expected"
"Excellent communication and fast delivery."
"Livré a temps en tout temps"
Team expertise
"My first experience with capital got say not only was the employee knowledgeable attentive well informed 👍 an honest the item was delivered faster…"
My first experience with capital got say not only was the employee knowledgeable attentive well informed 👍 an honest the item was delivered faster then mentioned thank you for your service 👍
"Always very prompt, efficient and quick service. Staff is very knowledgeable and helpful at all times."
"Very good, great service. I would recommend."
Responsiveness
"Service and quickness as expected"
"Excellent customer service. The team exceeded expectations to provide replacement parts quickly. I highly recommend this company."
"Réponse rapide et gens courtois!"
Friendliness & courtesy
"Expérience with great service and very helpful. Thanks to the crew."
"Great service and very helpful."
"Excellent staff"
Digital experience
"Great overall experience.. website was easy to use.. communication about deliverywas excellent. Parts fit 100%"
"First time using the site, site was easy to navigate with wide selection of products at competitive price point with shipping included"
"Amazing service, knowledgeable and easy to order the parts from their website."
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F. C.
Oct 5, 2024
Spontaneous reviewQuick, great price, delivered on time. Can't ask for better service.
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M. G.
Oct 4, 2024
Spontaneous reviewSuper prix et service de livraison impeccable 👌 je recommande à 💯% Merci!
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M. S.
Oct 3, 2024
Spontaneous reviewHi better packing when shipping oil filters when I received my order the 3 boxes that the oil filters came in were broken due to lack of adequate packing materials.
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D. L.
Sep 28, 2024
Spontaneous reviewThey were honest and very respectful and fast and they talk to you when you have a question about something very good service
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P. G.
Sep 28, 2024
Spontaneous reviewDésolé je parle pas anglais
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B. C.
Sep 25, 2024
Spontaneous reviewPrices were good. Shipping was fast. There was a hole in the exhaust they sent me...
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R. M.
Sep 25, 2024
Spontaneous reviewAwesome fast delivery of quality parts including Dorman products.
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K. B.
Sep 25, 2024
Spontaneous reviewall good right part a bit of a wait but ok
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B. H.
Sep 18, 2024
Spontaneous reviewExcellent price and very fast shipping, It was danaged in shipping but I blame that on the shipping company. I fixed it before installation
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M. S.
Sep 10, 2024
Spontaneous reviewThere was a problem with the original order, but was rectified with customer service to my satisfaction, well done!!! Thank you
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A. A.
Aug 29, 2024
Spontaneous reviewexcellent service
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A. A.
Aug 25, 2024
Spontaneous reviewStephanie was awesome, great communication. Be patient in email response time, initially, next day responses were well received. Shipping took a little longer than expected but kind of expected due to distance, shipping was free but due to rural location had to pay a small amount. Was shipped a few days later. Had to call Canpar (shipping) as a day late, however they accommodated and made sure order was here before noon next day. Overall experience was excellent, 1st time purchaser, have confidence in recommending to car clubs and wouldn’t hesitate to do business with this company again. Now that we have an expectation of time frame from order to shipping to delivery we can purchase in confidence. Canpar tracking was provided, so could check daily. Two thumbs up guys !
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A. A.
Aug 10, 2024
Spontaneous reviewGreat communication and speedy delivery.
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A. A.
Aug 10, 2024
Spontaneous reviewQuick and painless! Weld rims showed up 3 weeks before time estimate. Very happy!
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A. A.
Aug 9, 2024
Spontaneous reviewI wished to order some parts for my vehicle, so I called Capital Auto Parts with some fitment questions. I found the staff to be friendly, very knowledgeable and most pleasant to deal with. My order was delivered promptly and accurately. Capital's prices are also very fair. Very pleased with my purchase, thank you!
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A. A.
Aug 9, 2024
Spontaneous reviewGreat service.Quick reply to questions.
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A. A.
Aug 9, 2024
Spontaneous reviewThese guys are efficient and fast I received my tires in 4 days of placing my order thanks . Pete 👍
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A. A.
Aug 8, 2024
Spontaneous reviewSatisfied
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A. A.
Aug 6, 2024
Spontaneous reviewI ordered some rotors online. First communication was a confirmation on the following Monday. That was cool. Then I received an invoice but I already paid online. No indication product had shipped until I received an email from Canpar. As a Canadian I like to use Canadian companies when I can but my experience was no Rockauto experience. Work on the delivery process and I could give higher marks. My experience was a little confused but I did receive the product in a reasonable time.
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A. A.
Aug 3, 2024
Spontaneous reviewThe order arrived before than expected. I am satisfied.
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