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Review Summary
Kaiser Willys is praised for its excellent products, ease of ordering, and knowledgeable staff, making it a reliable source for parts.
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A. A.
Jan 31, 2024
Spontaneous reviewis very good
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A. A.
Jan 31, 2024
Spontaneous reviewThanks for the new catalog all you do for the Jeep people in the country and world wide will always look to yoiu for any new things or products and do business with you.
Reply from Kaiserwillys.com
Thank you for the positive feedback and please let us know if there is anything else we can do for you!
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A. A.
Jan 17, 2024
Spontaneous reviewYou folks are doing a great job providing the vast resources on your site: a huge selection of excellent quality parts, great tech info and how to sessions for all of us and almost daily informative emails. I often recommend your site to others, it's an indispensable resource for Jeep people.
Reply from Kaiserwillys.com
Thank you for the positive feedback and please let us know if there is anything else we can do for you!
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A. A.
Jan 17, 2024
Verified reviewGreat service, fast shipping.
Reply from Kaiserwillys.com
Thank you for the positive feedback and please let us know if there is anything else we can do for you!
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A. A.
Jan 16, 2024
Spontaneous reviewWe love our keep and thank you for all the help you have given us in its restoration. We really enjoy the catalog and your puzzles.
Reply from Kaiserwillys.com
We're glad you like the catalog and puzzles - thank you for the positive feedback. Please let us know if there is anything else we can do for you or your Jeep!
Reply from A. A.
Thank you we are loving our jeep
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A. A.
Jan 16, 2024
Spontaneous reviewKaiser Willys has done a wonderful job supporting my 1959 CJ 5 project needs. I highly recommend Kaiser Willys for parts and technical support. I especially appreciate Mike’s quick response to my emailed questions and Jason’s How To Videos. Kaiser Willys makes it easy and pleasurable to do business with them. David - Eugene, Oregon
Reply from Kaiserwillys.com
Thank you for the positive feedback, and please let us know if there is anything else we can do for you, or for your CJ5!
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A. A.
Jan 14, 2024
Spontaneous reviewOne of the only emails and info I look forward to ...
Reply from Kaiserwillys.com
Thank you so much for the positive feedback about our weekly emails - please let us know if there is anything else we can do for you!
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A. A.
Dec 24, 2023
Verified reviewSome items were not in stock and they didn't tell for 4 days. I could have ordered them somewhere else.
Reply from Kaiserwillys.com
We email all customers same business day on any backorders. It's possible that the email went to spam or we had a bad email address. My apologies on in general. If you ever have a question, please email us or call us Toll Free at 1-888-648-4923. We are happy to help out. Thanks!
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A. A.
Dec 24, 2023
Verified reviewThis is the best site for all Kaiser Willys Parts and Information.
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A. A.
Dec 24, 2023
Verified reviewThe site navigation is good, customer service is good, and the delivery time of is also good.
Reply from Kaiserwillys.com
Thank you for your feedback! We appreciate the time you took to let us know how we're doing. Have a great day and let us know if we can ever do anything else for you.
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A. A.
Dec 24, 2023
Verified reviewIt is easy to buy parts but some parts have have to be modified to fit. They seem oblivious to correcting issues or it falls on deaf ears. They do offer quick refunds. Most parts are good to better and they do mean well. If your wanting a period correct Jeep do your home work. Will I buy again? Yes!
Reply from Kaiserwillys.com
We dont sell anything we have an issue with or wouldnt put on our own Willys. If you ever have a problem please reach out to us. We are always happy to help. We have more NOS and US made parts than any place out there and the largest selection.
Reply from A. A.
It makes no difference now. Look at the photos I send of the parts that needed milling My main complaint is with your clutch linkage ends that are warped. The clutch bracket which arenot finished or milled. Emails responded to me was suggested I drill the holes out Look at your clutch brackets the laser cut on parts are too narrow. The black circle tear drops are not open fully. Via employee sorted through several brackets and silver rod and found one that fit but barely he said. He send it too me free via mail. I got it and was too tight silver rod and so on. The rod would not even fit the original bracket. I should have measured it and bet it was metric Check your record and mailing too me Lost lots of time It it is over and done with
Reply from Kaiserwillys.com
The bell cranks are US made. We hadn't had any other complaints on them. It looked like the hole just need to be enlarged just a hair - they should be tight to prevent slop. Sorry for any issue in general, looks like we tried to help you. We have videos on the install on them posted too. If you do need to return just email us and we can even send you a prepaid UPS label to pick up. We are always happy to help out.
Reply from A. A.
Just cause they are USA made doesn’t mean quality. Trying to reinvent the wheel isn’t a good business practice. I am perfectly happy with original specs of the part which these were not in the holes. As you said you were trying to make them nice and tight.
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A. A.
Dec 24, 2023
Verified reviewAlways helpful and responsive to questions. Great part selection, prices are fair and fast shipping.
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A. A.
Dec 24, 2023
Verified reviewKaiser Willys provides me with the correct parts I order. Highly recommend.
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A. A.
Dec 24, 2023
Verified reviewWillys
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A. A.
Dec 24, 2023
Verified reviewVery nice selection for the 71 m38a1. They have great customer service. I have had a few defective items and the fellas at kaiser Willys took care of it no problem. Shipping is fast as well.
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A. A.
Dec 24, 2023
Verified reviewMy three experiences have been less than satisfying. There is a general lack of mechanical knowledge that instilled a lack of confidence in relying on them for larger purchases.
Reply from Kaiserwillys.com
That would be really odd. I checked your sales history and most of the guys have personally installed everything you ordered from us on their own Jeeps. We are always happy to help. You can see our 'HOW TO' videos we make ourselves, Q and A section we answer daily, and you can email me personally with any questions you might have. We reply to all emails same business day. Please reach out to us. Customer service and tech support is #1 here.
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A. A.
Dec 24, 2023
Verified reviewThey have been my go to shop while rebuilding my 62' CJ5. They always have the parts that I need and the shipping is fast. Thanks Mike!!
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A. A.
Dec 24, 2023
Verified reviewExcelente service, good prices and very knowledgeable of their parts. Had good experience calling and ordering parts, returns are easy.
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A. A.
Dec 24, 2023
Verified reviewGreat service, lots of stock and ships quickly.
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A. A.
Dec 24, 2023
Verified reviewBest at product quality and fast shipping. Rare these days. I have placed 5 orders in the last few months every one arrived on time .
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