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Review Summary
Kaiser Willys is praised for its excellent products, ease of ordering, and knowledgeable staff, making it a reliable source for parts.
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A. A.
Apr 2, 2024
Verified reviewPretty simple stuff. I ordered rubber peddle covers for my 84 CJ7. They sent them. no problem
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A. A.
Apr 2, 2024
Verified reviewEvery order there’s some sort of issue with delivery, quality or content. I am looking into other vendors for future purchases
Reply from Kaiserwillys.com
Sorry for the issue on your leaf springs. Our inventory got mixed and as soon as we were notified on it we tried to make it right. I know there was a mix up on it. My apologies. We always try to make things right for customers at all costs. Please reconsider if at all possible - i see you have placed over a dozen orders most of which went smoothly. If there ever was an issue - all you ever have to do is let us know.
Reply from A. A.
As I stated in the review. The last 3 orders have had issues. I ordered an overdrive in July of last year when it finally arrived in Sept. it was in pieces. I waited another month for a replacement. I ordered parts for a front axle repair and had parts missing in the parts packaging. And now the order besides having 2 different springs is still missing bolts and the brake order is missing s tubes when it asks you when ordering if you want flexible is steel lines. A pop up saying not available would help. You have no problem loading emails to my address I’m sure you can figure out how to let customers no when parts are not available for kits
Reply from Kaiserwillys.com
The overdrives ship out direct from the manufacture. We have notes online that those take quite some time to ship out. Perhaps it got damaged in shipping. Either way we are happy to help, but sounds like you already got taken care of on it. I see the one order just had a missed nut kit and you contacted us and we promptly expressed it out to you. We try our best.
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A. A.
Apr 2, 2024
Verified reviewExcellent selection of parts and reasonable prices-good customer service.
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A. A.
Apr 2, 2024
Verified reviewKaiserwillys.com always has the parts that I need and is quick to fill the order. Their parts are the correct fit for the application, and help make your vehicle look like it did the day it rolled off the line in Toledo!
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A. A.
Apr 2, 2024
Verified reviewFast shipping, quality parts.
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A. A.
Apr 1, 2024
Verified reviewLivraison parfaite pour moi malgré des frais de port et de douanes chers pour la France Merci a Kaiserwillys pour le travail effectué
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A. A.
Apr 1, 2024
Verified reviewGood navigation, and I have not recieved my package, no tracking available
Reply from Kaiserwillys.com
www.usps.com tracking: CJ301392536US We had emailed you the USPS international tracking to Columbia South America. Maybe it went to spam and then got deleted. Please resconsider your review. If you ever have a question or concern - please reach out. We are always happy to help.
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A. A.
Apr 1, 2024
Verified reviewGreat buying experience! The parts are high quality and arrived in a timely manner
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A. A.
Apr 1, 2024
Verified reviewGreat service top to bottom! No complaints at all. Always very helpful with any questions you may have.
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A. A.
Mar 31, 2024
Verified reviewEasy peasy... Dont change anything .
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A. A.
Mar 31, 2024
Verified reviewNavigation is easy & everything is easy to find. Kaiser Willys is a great place to shop for JeeP parts. Everything comes well packed & as described, I haven't had any issues & will continue to pass the word on to others. Thank you
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A. A.
Mar 31, 2024
Verified reviewEverything was great but I found that the shipping costs were too high in relation with the size of the package. A flat rate by priority mail could be considerably less.
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A. A.
Mar 31, 2024
Verified reviewGREAT !!!
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A. A.
Mar 31, 2024
Verified reviewGreat site great parts no issues thanks
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A. A.
Mar 31, 2024
Verified reviewExcellent, professional service providing helpful advice and superb products in a timely manner
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A. A.
Mar 31, 2024
Verified reviewEverything I have ordered they have had in stock and shipped very quickly. All parts have fit and worked properly.
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A. A.
Mar 31, 2024
Verified reviewAccurate descriptions of their products, very good customer service and stand by what they sell.
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A. A.
Mar 31, 2024
Verified reviewThey have everything for my jeep and fast delivey
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A. A.
Mar 31, 2024
Verified reviewEasy to navigate website led me to the parts needed. Order received as described and fast shipping.
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A. A.
Mar 31, 2024
Verified reviewReceived all the parts ordered in a timely manner
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