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Review Summary
Kaiser Willys is praised for its excellent products, ease of ordering, and knowledgeable staff, making it a reliable source for parts.
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A. A.
Jun 9, 2024
Verified reviewOverall excellent service in all areas.
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A. A.
Jun 9, 2024
Verified reviewRelatively swift delivery, quality products, overall great experience
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A. A.
Jun 9, 2024
Verified reviewGood experience.
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A. A.
Jun 9, 2024
Verified reviewSite is well designed and easy to navigate. The specials are always a welcome bonus!
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A. A.
Jun 9, 2024
Verified reviewGreat website, all the parts I need for my '48. Received my parts very fast. Still haven't received my paper catalog, Thanks!
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A. A.
Jun 9, 2024
Verified reviewGreat customer service, always helpful answering questions!!
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A. A.
Jun 9, 2024
Verified reviewVERY GOOD ALL ROUND SERVICE
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A. A.
Jun 9, 2024
Verified reviewMy paint and primer was delivered and the box was not damaged. When I opened the box the paint can was damaged and leaking around the top.
Reply from Kaiserwillys.com
We put clips on the lids just to try to prevent this but UPS can be rough. Reach out to us and we can get you replacement at no cost. Hopefully you will reconsider this review. We are always happy to help out. A good review really helps us and our families out. Sorry for the issue in general.
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A. A.
Jun 8, 2024
Verified reviewDid get an update that one of the items was on back order until I called on the shipping status.
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A. A.
Jun 8, 2024
Verified reviewVery helpful with questions. Good service.
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A. A.
Jun 8, 2024
Verified reviewThis says it all.
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A. A.
Jun 8, 2024
Verified reviewI have ordered several items from Kaiser Willy’s and everything has been perfect and delivered very quickly. Very satisfied.
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A. A.
Jun 8, 2024
Spontaneous reviewJust installed one of the 12 volt coils, amazing quality. Packaging was awesome, willys branded, works great and looks original!
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A. A.
Jun 8, 2024
Verified reviewDry good service….VERY fast delivery. One item on my order was on back order, I said wait t until you have everything and then send it. I was not it a hurry. It was delivered several days later and the back ordered item 4 days later in a “2 Day “ shipping package. The company has always done me right on my orders and products provided. DLP
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A. A.
Jun 7, 2024
Verified reviewThe internet site is great; easy to navigate with nicely presented exploded images of key parts. The delivery time of ordered parts has always been quick, they must really have a large inventory to be able to deliver the way they do. Once in a while an item has been backed ordered but I have to tell you they go above and beyond to let you know that it is. Customer service is hit and miss sometimes you get somebody that knows what is going on and other times you don't.
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A. A.
Jun 7, 2024
Verified reviewEverything is always easy with ordering however most of the time there is a part of my order that is on back order. It seems like not enough inventory in stock.
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A. A.
Jun 7, 2024
Verified reviewThey have almost everything in stock. Great customer service.
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A. A.
Jun 7, 2024
Verified reviewPolite, knowledgable, and professional service is their key to getting customers to return. I use them regularly and always get the parts I need shipped when they say it will be sent and always on time.
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A. A.
Jun 7, 2024
Verified reviewgreat service, good prices, fast shipping
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A. A.
Jun 7, 2024
Verified reviewAfter a few orders, throw in a sticker or magnet.
Reply from Kaiserwillys.com
We work really hard to keep people happy. They typically put free stickers in with our boxes and we have a free 388 page catalog we offer. Hopefully you will reconsider your review - we work really hard to keep people happy and a good review really helps us out alot. Please let me know.
Reply from A. A.
I really appreciate the quality of items and speed of shipping. Your articles and technical info sharing is top notch. I just think a sticker thrown in a box after $150 order or whatever set price makes sense. Like free shipping after $100. But I have to say, thank you guys for all you do for the Willys community. P.S. I tried to change from three stars to four but am unable to. Computer tech is not my forte.
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