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Review Summary
Kaiser Willys is praised for its excellent products, ease of ordering, and knowledgeable staff, making it a reliable source for parts.
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R. C.
Nov 29, 2024
Verified reviewA lot of what they have is not available anywhere else, I think. The site is easy to use and prices always fair as far as I can tell. They respond to questions and seem to know the subject.
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A. C.
Nov 29, 2024
Verified reviewI am new to rebuilding a 48 Willeys jeep. This was my first order and received it promptly. Love the paper catalog.
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F. F.
Nov 29, 2024
Verified reviewI purchased the 16 " steel wheels. The wheels arrived in just a few days after I had order them. They were doubled boxed and arrived undamaged. I was very pleased with Kaiser Willys. The shipping crew is very efficient. The prices are very reasonable, the free shipping a plus.
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G. H.
Nov 29, 2024
Verified reviewAlways very good service and high quality parts...Website is very user friendly.....Recently I received a new water pump.....the gasket had been slightly damaged in shipping....They quickly sent me a replacement....no problem.....
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C. V.
Nov 29, 2024
Verified reviewGreat selection of product and fast delivery. Excellent choice.
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M. R.
Nov 29, 2024
Verified reviewAlways great service and prompt delivery.
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E. M.
Nov 29, 2024
Verified reviewEasy site navigation and quick shipping of items I needed. I will return to their site with any futeru needs.
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J. S.
Nov 29, 2024
Verified reviewFast and secure shipping, great parts. Had a damaged part one time due to shipping and they handled it right away no questions, just took care of it. Nice to deal with quality people and easy to get in touch with if there ever is a problem.
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B. W.
Nov 29, 2024
Verified reviewI have ordered many parts from Kaiser Willys, and I have never had an issue with fitment, functionality, or quality. They have also been great in answering any questions I have had on technical issues. You may be able to find cheaper parts, but the ones they sell keep on working.
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B. L.
Nov 29, 2024
Verified reviewGreat customer service.
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S. G.
Nov 29, 2024
Verified reviewReally good stock of parts at a good price. And great shipping!
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K. S.
Nov 29, 2024
Verified reviewGreat product, fast shipping, thank you.
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K. M.
Nov 29, 2024
Verified reviewExcellent service and very responsive. Mike at KW is super helpful
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R. H.
Nov 29, 2024
Verified reviewI have ordered two items from kaiserwillys.com, and been frustrated both times. The day after ordering each item, I was contacted by customer service to say that the item was out of stock. Why isn't that somehow listed on the website? Also, why do you charge someone's credit card immediately when the item is out of stock? I paid for an item two months ago and haven't received it, nor have I received any sort of update as to when that item might ship.
Reply from Kaiserwillys.com
I want to thank you for the feedback. We try very hard to match our inventory levels with our website, but it is a challenge with over 7,000 parts. However, we do need to do a better job. I appreciate you mentioning that you were contacted right away about the back ordered parts which gives you the option of cancelling and getting a full refund back or leaving the order open which reserves it for you when the items do come back in stock. Please let me know if you ever have any questions. Thanks again.
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A. G.
Nov 29, 2024
Verified reviewThey were very diligent in their decisions.
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J. F.
Nov 29, 2024
Verified reviewGreat products, huge selection and fast shipping. I have received my orders in 4 or 5 days. No issues with receiving anything I ordered. My go-to place for anything on my stock CJ2A!
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S. E.
Nov 28, 2024
Verified reviewPleased
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M. W.
Nov 28, 2024
Verified reviewPlacing orders is easy and website is great for locating parts, however, even "stock" items seem to take 2-3 days to ship and I have had an order placed for over a week now and haven't received any parts and have no idea if they are going to partial ship what they do have in stock or what is happening.
Reply from Kaiserwillys.com
We email on all backorders same day. Sorry, the ticket is holding for a washer and nut. They should be here shortly. I'll have the guys check and email you today too. If you ever have a question on an order, please - reach out to us. We are always here to help and answer any questions. Please give us the opportunity to help before leaving us a 2 star review. I see you have placed dozens of orders with us over the years. If we can ever help just let me know. We'll be reaching out on this ticket.
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A. P.
Nov 28, 2024
Verified reviewThe product was fine, but 170 dollars in postage (overseas) for a 50 dollar product came as a shock. I should have asked in advance, but I didn't expect it to be so much. My bad, but a general estimate on the web site would have been good.
Reply from Kaiserwillys.com
Sorry we dont have any control on international shipping rates and only charge actual. We us UPS international is teh best way to get the parts to you safely.
Reply from A. P.
I understand, and I should have asked before ordering, as you also recommended on your website. The product is just as advertized, and I'm very happy with it.
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G. B.
Nov 28, 2024
Verified reviewThere are no issues with the site, they are only a call away, if your a novice as myself.
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