Go to website
Review Summary
Kaiser Willys is praised for its excellent products, ease of ordering, and knowledgeable staff, making it a reliable source for parts.
-
Nasser S.
Jun 11, 2025
Verified reviewGreat Service! Parts as expected.
-
Adam U.
Jun 11, 2025
Verified reviewGreat service and products. Thank you.
-
Thomas S.
Jun 11, 2025
Verified reviewVery good company 4 stars not 5 as their prices are a tad bit on the high dollar side. I can live with that when I need specific parts. They sell top of the line parts and their quick to answer their phones and provide help answering questions. Shopping around can get better prices but it's hit or miss as to the quality Kaiser Willys provides. They have excellent fast shipping and care is taken to properly pack and secure all their shipments. Yup I like them good people good products. .
Reply from Kaiserwillys.com
Thank you for taking the time to share your feedback. We appreciate your recognition of our top-quality parts and fast shipping—your satisfaction is our priority. We understand that pricing can be a concern, and we strive to balance quality with value. Your insights are invaluable and help us continually improve. We look forward to serving you again!
-
Michael F.
Jun 11, 2025
Verified reviewgreat service! Fast shipping.
-
Ronald B.
Jun 11, 2025
Verified reviewGreat job guys.
-
Tom M.
Jun 11, 2025
Verified reviewThe team at Kaiser Willy’s bent over backwards to get my order going and it was here in 3 business days great service
-
Scott B.
Jun 11, 2025
Verified reviewEasy to work with. Excellent inventory.
-
Mark R.
Jun 11, 2025
Verified reviewEasy to use website. Fast shipping. Knowledgeable associates helping a new Willys owner.
-
John T.
Jun 7, 2025
Verified reviewParts I needed, quick shipment and quality products. What more can you ask for.
-
Michael H.
Jun 7, 2025
Verified reviewawesome
-
Robert D.
Jun 7, 2025
Verified revieweasy to work with and fast delivery
-
Nowery S.
Jun 7, 2025
Verified reviewGreat job and quick serice
-
Ryan D.
Jun 7, 2025
Verified reviewShipping was quick and when i asked a question not only did they respond but went further to follow up a few days later.
-
James K.
Jun 7, 2025
Verified reviewGreat service, very knowledgeable and friendly. Keep up the great work.
-
Scott J.
Jun 7, 2025
Verified reviewTop notch customer service. Product inventory is amazing. Received an extra catalog upon my request to share with friends and family. 45 years ago there was not many options for finding parts for our Willy's Jeeps, now I can find everything needed thanks to Kaiser Williys.
-
Dave O.
Jun 7, 2025
Verified reviewThis is one great outfit. They strive to keep a lot of classic jeep owners supplied. It would be difficult to continue without them.
-
John C.
Jun 7, 2025
Verified reviewKnowledgeable. Thanks.
-
Robert F.
Jun 7, 2025
Verified reviewVery extensive collection of parts and fast shipping. Love these folks.
-
Nick L.
Jun 7, 2025
Verified reviewNonexistent communication, buck-passing and finger-pointing, excessively long order/ship times. The tracking number I asked for THREE TIMES came the day AFTER I received the order, in an email that stated my order had been delivered (no kidding). The only good thing was the price, which almost wasn't worth its benefit for having to put up with the rest. I'd give zero stars if I could.
Reply from Kaiserwillys.com
I show that you placed an order online and gave us a bad address. We didn't get the correct address from you until a few weeks after you placed the order. We called and emailed you multiple times to get this corrected. Once this was corrected, your order was sent out a few days later. I would love to speak to you to get more information as to what we did wrong. I tried calling but left a voicemail. I emailed you again. We try our best to inform and help our customers so I'm really it ended this way.
Reply from Nick L.
Do not put this on me. Three different carriers all recognize our address. FedEx often drop-ships to USPS via their SmartPost system for last-mile delivery. All three regularly deliver to our address with no trouble. FedEx and UPS have both been to my house in the last week. I never received any purported emails directly following my order. It was only AFTER I contacted you, FIFTEEN DAYS after my order was placed, that I received an email wherein the issue of the address was mentioned, at which point I provided the 'optional address'. I had already checked my spam and trash folders and found nothing. As of right now, excepting the many sales emails I now receive, I have received exactly THREE emails about my order, and ALL of those came AFTER I first contacted you.
Reply from Kaiserwillys.com
Two different people reached out to you about your address in the office. Sometimes emails may go to people's spam folder and then get auto deleted. Sorry both Fedex and UPS had an issue with the address that was put online. We are always happy to help and here M-F 9-5 est too toll free. We even will try to answer emails to help customers over the weekend. Once we had the address confirmed - we got with the supplier to get it shipped. Mike V also tried to call you too over memorial weekend and left you a message.
Show exchanges Hide exchanges -
Timothy H.
Jun 7, 2025
Verified reviewI wish there was an easy way to change an order immediately after sending. I ordered two clutch release cables - while I only needed one, and meant to order two of something else. No real issue - my own fault
Reviews displayed in chronological order
Contact
Go to website
Certification
