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Review Summary
Kaiser Willys is praised for its excellent products, ease of ordering, and knowledgeable staff, making it a reliable source for parts.
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Serge G.
Dec 24, 2025
Verified reviewThank you
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William P.
Dec 24, 2025
Verified reviewSite easy to use and well laid out.
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Juan E.
Dec 24, 2025
Verified reviewOrder was fulfilled very quickly and the order was delivered within a week. Customer service was very helpful.
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Scott D.
Dec 24, 2025
Verified reviewGreat service and helped with how to the in I’m in items
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Todd N.
Dec 24, 2025
Verified reviewOn Thanksgiving Eve, Mike made sure to get a replacement order done for an out of stock item. Now THAT'S amazing customer service! These guys are the best!
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Geoffrey J.
Dec 24, 2025
Verified reviewI ordered a complete exhaust system for a cj3a. after I had ordered it they told me that one piece was on back order. It would have been better if i knew that before I placed my order I might have looked somewhere else to buy it.
Reply from Kaiserwillys.com
Thank you for sharing your experience with us. We understand how disappointing it can be to learn about backorders after placing your order, and we appreciate your feedback regarding communication. Your input helps us improve, and we hope you’ll reach out if you have any further questions or concerns.
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David M.
Dec 24, 2025
Verified reviewOutstanding customer service
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Michael Q.
Dec 24, 2025
Verified reviewThe model specific search features guarantees you get what you are looking for and it fits. Delivery was particularly quick and nice feature of free delivery of order over !00 dollars. There are also great promotions and discounts continually.
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William B.
Dec 24, 2025
Verified reviewThe response time for questions, the clarity of the responses , the fast delivery time to the other side of the world and cost were all brilliant. I would recommend Kaiser Willys for any jeep parts.
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Ross J.
Dec 24, 2025
Verified reviewQuick connection to a real live American who knows his product very well. I am a return customer. Great catalog! Thanks Mike!
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Thomas M.
Dec 24, 2025
Verified reviewSome things are great, others not. I ordered some small parts, which came promptly. Reasonable price. Then I ordered a gas tank. Back ordered. Ok. But then the tracking invoice claimed that the tank was delivered along with one of the small parts. It wasn’t. Took a phone call to them. Then again, they cleared up the issue on the phone. Bottom line, would I order from them again? Absolutely. A great place to find difficult parts for an old Jeep.
Reply from Kaiserwillys.com
Thank you for sharing your feedback with us. We're glad to hear that you found our service satisfactory for your small parts order, but we apologize for the confusion regarding the gas tank delivery. We appreciate your understanding and your willingness to give us another chance. If you need any assistance in the future, please don’t hesitate to reach out.
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John G.
Dec 24, 2025
Verified reviewGood service
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Adolfo S.
Dec 24, 2025
Verified reviewExcellent customer service, easy communication y a quick response!
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David L.
Dec 24, 2025
Verified reviewI always get great service from you all. You have the right parts for my jeep and my Willys Aerolark. Thanks.
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Amanda l B.
Dec 22, 2025
Verified reviewTransaction was seamless! Received my gift cards PROMPTLY by FedEx-wow. Forever company:)
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Robert E.
Dec 22, 2025
Verified reviewgood experience all around
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Larry D.
Dec 22, 2025
Verified reviewOutstanding service. Everything I have received so far is top quality. Very satisfied and the only place I will get parts for my CJ3B total restoration.
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Steve D.
Dec 22, 2025
Verified reviewGreat products for vintage Willys, many are NOS original mfr. Outstanding customer service as well when questions for their parts gurus.
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Doug K.
Dec 22, 2025
Verified reviewAs you would expect.
Reply from Kaiserwillys.com
Hello! Thank you for taking the time to share your thoughts with us. We appreciate your feedback and are glad to hear that your experience met expectations. If there's anything specific you'd like to discuss or suggest, please feel free to reach out. We’re always here to help!
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Chris D.
Dec 21, 2025
Spontaneous reviewJust ordered and received the US made side steps for my Willys CJ2A. Although the quality seems pretty good there were a few issues that would earn them a better rating if so addressed. First issue was a couple of paint chips on the step surface, although they were well packaged. Most concerning is that there were no installation instructions or attaching hardware included. Being that this step kit was the premium grade and price, I would have expected these items to be included.
Reply from Kaiserwillys.com
Thank you for your feedback regarding the side steps for your Willys CJ2A. We’re glad to hear that you find the quality satisfactory, but we sincerely apologize for the paint chips and the missing installation instructions and hardware. Your input is invaluable to us, and we will certainly address these concerns to improve our service. If you need further assistance, please don't hesitate to reach out.
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