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Review Summary
Kaiser Willys is praised for its excellent products, ease of ordering, and knowledgeable staff, making it a reliable source for parts.
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Scott H.
Apr 9, 2026
Verified reviewGreat to do business with.
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Richard W.
Apr 9, 2026
Verified reviewI really like the layout of the website - makes looking up parts for my specific vehicle very easy. I also really love the technical information available, including diagrams, vehicle specs, etc. Great resource for parts and service.
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Cecil S.
Apr 9, 2026
Verified reviewI needed the rear cab hold down for my 47 WO pickup. One bolt assembly was a few dollars short of the free shipping limit. The shipping was too high for the size of the part and I did complain in the order. So I purchased it anyway with the high shipping. 10 minutes later it dawned on me that there are two of these same bolts in the truck one on each rear corner. So i quickly ordered a second bolt complete with a second high shipping charge. I then sent an email to a name I saw in the site for any problems. I explained what I did and ask him If he could help me by combining the two orders into one and save me the shipping costs. This was all within 29 or 30 mins. I had hoped he would be kind enough to assist. A couple of days later I get an email back saying sorry he couldn’T help. So I paid two shipping charges. You should have “helped” dude. I will shop elsewhere from now on. I have two cjs and a WO pickup.
Reply from Kaiserwillys.com
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced regarding the shipping charges and your attempt to combine orders. Your feedback is valuable, and we will use it to improve our service. We hope you'll give us another chance in the future.
Reply from Cecil S.
High prices or high shipping rules a company out for me. I normally shop around for parts. I didn’t this last purchase because I was lazy. From now on I will.
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Howard R.
Apr 9, 2026
Verified reviewSo far I've had no problems with items I have ordered.
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Randall B.
Apr 9, 2026
Verified reviewVery easy to work with.
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Thomas T.
Apr 9, 2026
Verified reviewGreat line of products for everything Jeep related. Quick service.
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W. L.
Apr 9, 2026
Verified reviewI canceled the order because the parts were on back order. The person that helped me was very polite and efficient.
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Leo O.
Apr 7, 2026
Verified reviewIt is so easy to oder parts and the parts are the right parts and an excellant price! They are so helpfull if you have a question. Shipping is fast also! Thanks Willys
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Gregory G.
Apr 7, 2026
Verified reviewNot my first order with KW, won't be my last. Plenty of hard to find parts for my 62 FC.
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Howard J.
Apr 7, 2026
Verified reviewAll the parts that I ordered were in stock and arrived in good time and shape. I would definitely order parts that I needed for my FC-170 again.
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Ben H.
Apr 7, 2026
Verified reviewThe website was very easy to use. All the parts I ordered came in a timely fashion and were packaged well. Fair price for what I had purchased. I will definently be using them again!
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Chris D.
Apr 7, 2026
Verified reviewGreat parts (even the hard to find ones), good prices and quick shipping. What more could I ask for?
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Mike L.
Apr 7, 2026
Verified reviewFast shipping and contacted me about a wrong kart I ordered by accident. I use them a lot
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Matt M.
Apr 7, 2026
Verified reviewStaff was very helpful! Parts look great! Came very timely!
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Neil L.
Apr 7, 2026
Verified reviewGreat selection and easy to navigate the site. I wish there was a sound clip for the horns available for purchase instead of having to read the comments left by other purchasers
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Alan R.
Apr 7, 2026
Verified reviewGoing on 3 weeks to have an alternator bracket shipped. Zero contact from you only short answers when I initiate an email. This is the first of 3 willys I will be working on over the next year or so, and could very easily be the last order with you
Reply from Kaiserwillys.com
We sincerely apologize for the inconvenience you've experienced with your order and for the lack of communication from our team. Your feedback is invaluable, and we are here to help resolve this issue. Please reach out to us directly so we can ensure you receive your alternator bracket and improve your experience moving forward.
Reply from Alan R.
Just send the bracket. The last time I emailed I was told you are waiting on bolts now and would maybe ship on 3/25/26. Just send the bracket today if that's all you have. We have hardware stores here that have bolts all day every day
Reply from Kaiserwillys.com
I just checked with our receiving department and they are telling me that we should be able to send the bracket out complete today or tomorrow. I'm very sorry for the long delay. Thanks
Reply from Alan R.
Will you at least send it in a way that it will be delivered by 3/27/26. I have lost 2 weekends already.
Reply from Kaiserwillys.com
I just confirmed that the hardware came in. We will ship this out to you today, 2nd day air, so you will have it Thursday the 26th. I'm very sorry for the delay. Thanks
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Dan S.
Apr 4, 2026
Verified reviewEverything has been arriving as advertised. I called on a couple of back ordered items and they called the vendor while I was on the phone and gave me an update. Mike's been great to work with.
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Kent H.
Apr 4, 2026
Spontaneous reviewBeen a customer for years Staff is friendly and knowledgeable. On line ordering is easy. Catalogs are fantastic. Never had a problem. Wish all companies were like this
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Donald C.
Apr 4, 2026
Verified reviewAwesome! Received order on time and complete. Thank You!
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Herbert j M.
Apr 4, 2026
Verified reviewExcelent service and comunication
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