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Review Summary
Kaiser Willys is praised for its excellent products, ease of ordering, and knowledgeable staff, making it a reliable source for parts.
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Kurt W.
Apr 23, 2026
Verified reviewI have only had my 1954 Willys for about 6 months, and working withes kaiserwillys has been very pleasant. I get stuff in a timely manner, and it always is as advertised. I have not had any issue on the few parts I have ordered. Just spending a little each month until I get the small items done. The carburetor replaced worked great.
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Noah P.
Apr 23, 2026
Verified reviewArrived quickly and with no issues, great selection. Thank you!
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Dale R.
Apr 23, 2026
Verified reviewThe web page was easy to use, no problem with the shipping time it took to get here. There was a hiccup with the order, I oder a pare of shocks and received two different shocks. I had one issue with this order, customer service. I guest I was too wordy for the customer service guy and his irritation was clear twice. No issue if the problem was my fault, but we wouldn't be having that conversation if my order wasn't jack up in the first place. With me, customer service is a big factor on continuing to use the company. I might use in the further but will be my last choice. I was satisfied with my product but the customer service sucked.
Reply from Kaiserwillys.com
Thank you for sharing your experience with us. We understand how frustrating it can be when an order doesn’t go as planned, and we apologize for the impact that had on your customer service experience. Your feedback is important to us, and we will address this to improve our service. We hope to have the opportunity to serve you better in the future.
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Kenneth H.
Apr 23, 2026
Verified reviewIt took longer than expected to get the parts but the parts were of good quality and the service was very good
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Andrew S.
Apr 22, 2026
Verified reviewAlways great! service, communication, part selection, etc...
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John D.
Apr 22, 2026
Verified reviewA great company to deal with
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Bruce M.
Apr 22, 2026
Verified reviewI ordered a fan to water-pump pulley. It was shipped promptly and fit perfectly.
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Mario S.
Apr 22, 2026
Verified reviewi never recieved my package i paid weeks ago
Reply from Kaiserwillys.com
We're truly sorry to hear that you haven't received your package. We understand how frustrating this can be and want to help resolve the issue. Please reach out to our customer service team for further assistance so we can ensure your concerns are addressed.
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Dylan L.
Apr 22, 2026
Verified reviewAn excellent source for quality parts for my Willys CJ2A. I especially like the ability to shop by diagram when I am working on the vehicle.
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Merle T.
Apr 22, 2026
Verified reviewI called Mike to ask about a missing part he said it shipped out earlier. A week later I emailed for an update he then tell me it was in production and will ship in 2-3 weeks. He should have been honest from the beginning. The product so far has been high quality.
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Phil B.
Apr 22, 2026
Verified reviewThe parts were well made and the delivery was extremely fast! Nice guy in their sales department who actually spoke English! Who knew? I’ll use them again.
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Marc F.
Apr 21, 2026
Verified reviewI have never had any issues with these people or their products.
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Jeff P.
Apr 21, 2026
Verified reviewExcellent service, high quality parts. When I called about an order the owner answered the phone, that said a lot about the commitment he has to the business. Will definitely keep getting my parts from them.
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James S.
Apr 21, 2026
Verified reviewFast and easy great communication and fast shipping highly recommend
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Torsten G.
Apr 21, 2026
Verified reviewAll fine
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Thiago B.
Apr 21, 2026
Verified reviewGood parts, good price and fast delivery.
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Efrain C.
Apr 21, 2026
Verified reviewgenerally good. However, their server needs to be significantly improved. it is way too slow. I can't get a complete history of my purchases.
Reply from Kaiserwillys.com
Thank you for sharing your feedback about your experience with our website. We understand how important fast and easy access to your purchase history is, and we're sorry to hear that our server performance has been an issue for you. We appreciate your input, and we are continuously working to enhance our services. Please feel free to reach out if you have further concerns or suggestions.
Reply from Efrain C.
can you look into why the message appears almost instantaneously when checking my purchase history? I can only get the first page. I can's get pass it due to the message of .... it taking too long for the server to respond.
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Mark W.
Apr 21, 2026
Verified reviewOutstanding service!
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Shane S.
Apr 20, 2026
Verified reviewGreat seller
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Joseph Z.
Apr 20, 2026
Verified reviewGreat experience got good advice from Mike. I have not applied any of the stuff that I bought yeah but I seem satisfied.
Reply from Kaiserwillys.com
Thank you for your review! We're glad to hear that you had a great experience and received helpful advice from Mike. We hope the products you purchased work out wonderfully for you when you put them to use. If you have any questions or need further assistance, feel free to reach out.
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