Customer reviews for directtextilestore.com

Customer reviews

• 5 / 5

  

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  Direct Textiles has everything I need to run my short-term rental.

  Review of 5/13/24, following an experience of 4/25/24 by KELLY C.

• 5 / 5

  

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  My orders were filled on a timely basis and they were very good at providing me with the status of them as well.

  Review of 5/13/24, following an experience of 4/24/24 by DAVID B.

• 5 / 5

  

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  very good

  Review of 5/13/24, following an experience of 4/25/24 by LARRY E.

• 5 / 5

  

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  These shirts are made very well. The price is definitely worth the order. Fast shipping is a plus! We will be ordering again!

  Review of 5/13/24, following an experience of 4/28/24 by DYLAN F.

• 5 / 5

  

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  Great service! Their products are really good.

  Review of 5/13/24, following an experience of 4/24/24 by ELEANORA W. *

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• 5 / 5

  

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  The towels are exactly what I ordered. Easy to embroider on and the perfect size and soft feel. Shipping was a tad steep

  Review of 5/13/24, following an experience of 4/29/24 by LINDA I.

• 5 / 5

  

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  I own a small home based machine embroidery business getting quality products at a great price is essential to my business. The product you provide was a great buy and the quality was superb. Delivery was fast and packaging was excellent!

  Review of 5/13/24, following an experience of 4/29/24 by LORNA J.

• 5 / 5

  

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  No flaws

  Review of 5/13/24, following an experience of 4/16/24 by CHARHONDA C.

• 4 / 5

  

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  Transaction went smoothly. Was only looking for one pillow, and this option was available so I ordered a "sample". Arrival date did seem a bit longer than I normally would expect, but item did arrive when they said it would.

  Review of 5/13/24, following an experience of 4/18/24 by COLLEEN S.

• 5 / 5

  

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  I would highly recommend this online store. Their products are cheap but the qualities are good!

  Review of 5/13/24, following an experience of 4/24/24 by CLEMENS R. *

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• 1 / 5

  

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  Was advised via Live Chat which color to choose. When the towels arrived they were not the right color. Have been trying to rectify refund/return for several weeks now with no resolution yet

  Review of 5/13/24, following an experience of 4/8/24 by LETHA T. *

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• 5 / 5

  

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  Order was shipped in a timely manner and price was great.

  Review of 4/28/24, following an experience of 4/18/24 by COREY W.

• 5 / 5

  

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  Great service!

  Review of 4/27/24, following an experience of 4/11/24 by ALYCE S. *

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• 5 / 5

  

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  The store is a go to place especially for towels and sheets.

  Review of 4/27/24, following an experience of 4/11/24 by EVANS K. *

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• 5 / 5

  

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  I highly recommend this store! They're very responsive and great customer service!

  Review of 4/27/24, following an experience of 4/17/24 by PENELOPE L. *

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• 5 / 5

  

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  Highly recommend this online store! Their wide selection, prices, and excellent customer service make shopping here superb. I recently purchased a few items, and I couldn't be happier with the quality and speed of delivery. Will definitely be returning for future purchases!!

  Review of 4/27/24, following an experience of 4/17/24 by KELTON P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great Service, highly recommend this online shop especially for towels and sheets!

  Review of 4/27/24, following an experience of 4/11/24 by BLANCHE W. *

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• 5 / 5

  

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  Great service and fast transaction!

  Review of 4/27/24, following an experience of 4/11/24 by GABRIELLA M. *

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• 5 / 5

  

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  I just found this store somewhere in the internet and that was truly a blessing for me! I found a lot of good quality products for my new house.

  Review of 4/27/24, following an experience of 4/11/24 by ESTA G. *

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• 5 / 5

  

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  I will definitely recommend this online store! Good quality service and very responsive customer service.

  Review of 4/27/24, following an experience of 4/11/24 by DAWSON B. *

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• 5 / 5

  

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  I highly recommend this store especially for the sheets. After seeing the prices at the store, I was relieved to find sheets and towels online for much less.

  Review of 4/27/24, following an experience of 4/11/24 by EVELYN S. *

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• 5 / 5

  

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  I would recommend this store to someone who is looking for a great quality with great price. Its a win-win.

  Review of 4/27/24, following an experience of 4/11/24 by RETA H. *

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• 5 / 5

  

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  Great customer service!

  Review of 4/27/24, following an experience of 4/11/24 by ERWIN A. *

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• 5 / 5

  

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  They helped me a lot with my purchases. Super affordable for its quality!

  Review of 4/27/24, following an experience of 4/11/24 by RUSSELL B. *

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• 5 / 5

  

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  I highly recommend this store. Will most certainly come back to make more purchases!

  Review of 4/27/24, following an experience of 4/4/24 by ADOLPHUS H. *

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• 5 / 5

  

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  I would recommend this store especially for towels. They have high quality towels with affordable price.

  Review of 4/27/24, following an experience of 4/11/24 by SIGURD B. *

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• 5 / 5

  

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  Fast transaction with my order! I would recommend this to my friends.

  Review of 4/27/24, following an experience of 4/11/24 by MILLIE H. *

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• 5 / 5

  

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  I find your products to be very good.

  Review of 4/26/24, following an experience of 4/15/24 by BARBARA R.

• 5 / 5

  

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  I cant believe the fast turn around The shtrt is amazing Im currently sewing on my plymouth patches

  Review of 4/25/24, following an experience of 4/18/24 by LARRY D.

• 5 / 5

  

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  the site is easy to navigate, great pricing and fast shipping.

  Review of 4/25/24, following an experience of 4/11/24 by LISA M.

• 5 / 5

  

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  Fast shipping quality product but my oh my expensive

  Review of 4/25/24, following an experience of 4/18/24 by KENNY F.

• 5 / 5

  

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  easy to order online and fast delivery

  Review of 4/23/24, following an experience of 4/5/24 by ANDY W.

• 5 / 5

  

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  Always great. Easy ordering. Fast delivery. 100% accurate. NEVER a problem with anything, including backorders or partial shipments. Highly recommend.

  Review of 4/23/24, following an experience of 4/13/24 by CLINT S.

• 4 / 5

  

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  Navigating the site was very easy, ordering was easy and I received my order before I was expecting it.

  Review of 4/23/24, following an experience of 4/14/24 by ERIC T.

• 3 / 5

  

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  Easy enough to work with.

  Review of 4/23/24, following an experience of 3/18/24 by VICKI B.

• 3 / 5

  

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  They have many listings at really low prices.

  Review of 4/19/24, following an experience of 4/1/24 by LAURA P.

• 5 / 5

  

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  I found the jacket I wanted on their website for less than other sites so I would recommend directtextilestore.com

  Review of 4/19/24, following an experience of 3/29/24 by JONATHAN C.

• 4 / 5

  

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  We've just received the new rags and are excited to see how they hold up. Thank you.

  Review of 4/19/24, following an experience of 3/27/24 by DIANA C.

• 5 / 5

  

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  I recently received a set of white napkins from Direct Textile, and I must say, they exceeded my expectations. These napkins are exactly what I was searching for – simple, elegant, and of exceptional quality. Firstly, the pure white color is crisp and clean, adding a touch of sophistication to any table setting. Whether for everyday use or special occasions, these napkins elevate the dining experience effortlessly.

  Review of 4/19/24, following an experience of 3/21/24 by VINNETTE R.

• 5 / 5

  

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  Great selection!

  Review of 4/19/24, following an experience of 4/1/24 by GRETCHEN V.

• 5 / 5

  

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  Shipping was fast and a high quality product!

  Review of 4/19/24, following an experience of 3/30/24 by ISAAC S.

• 5 / 5

  

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  This is my second order with Direct Textiles. This order came very quickly and correctly.

  Review of 4/5/24, following an experience of 3/28/24 by CAROL J.

• 5 / 5

  

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  Great experience as always at DTS.

  Review of 4/4/24, following an experience of 3/7/24 by MITCH E.

• 5 / 5

  

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  My company has been doing business with you for a while now, and I have never been disappointed. Thank you.

  Review of 4/4/24, following an experience of 3/7/24 by BARBARA R.

• 5 / 5

  

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  I recently received 60 white spun poly satin band napkins from Direct Textile, and I must say, they exceeded my expectations. These napkins are exactly what I was searching for – simple, elegant, and of exceptional quality.Firstly, the pure white color is crisp and clean, adding a touch of sophistication to any table setting. Whether for everyday use or special occasions, these napkins elevate the dining experience effortlessly.Secondly, the material is top-notch. Made from high-quality fabric, these napkins are soft to the touch yet durable enough to withstand regular use and multiple washings. They maintain their shape and color beautifully, ensuring long-lasting enjoyment.Additionally, the size is perfect. These napkins provide ample coverage and fold neatly, adding a polished look to any table arrangement.Overall, I am highly impressed with the white napkins from Direct Textile. They are exactly what I was looking for in terms of style, quality, and functionality. I would definitely recommend them to anyone in search of elegant and reliable napkins for their home or event.

  Review of 4/4/24, following an experience of 3/21/24 by WANDA P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quality products, great customer service, easy to use website.

  Review of 4/4/24, following an experience of 3/20/24 by STEVE B.

• 5 / 5

  

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  Perfect fit, great work shirt as advertised.

  Review of 4/4/24, following an experience of 3/16/24 by TIMOTHY B.

• 5 / 5

  

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  Great product, Excellent prices!

  Review of 4/4/24, following an experience of 3/13/24 by DAVID P.

• 4 / 5

  

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  It took awhile to receive the order from UPS. I am not sure why since I have ordered from this site in the past and receive many orders from others. It took about 2 weeks.

  Review of 4/4/24, following an experience of 3/8/24 by SHANNA T.

• 5 / 5

  

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  Very good product

  Review of 4/4/24, following an experience of 3/21/24 by NICHOLAS D.

• 5 / 5

  

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  great

  Review of 4/4/24, following an experience of 3/13/24 by MITTIE S. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  The forms can be revamped to be more friendly to the user.

  Review of 4/4/24, following an experience of 3/8/24 by CORINNE U.

• 5 / 5

  

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  I’ve been ordering from Direct Textile for many years for my business. They have exceptional customer service and ship out in a few days!

  Review of 4/4/24, following an experience of 3/15/24 by MARY B.

• 4 / 5

  

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  took very long.

  Review of 3/26/24, following an experience of 3/9/24 by ANA D.

• 5 / 5

  

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  I have been dealing with Direct Textile for years. Very happy with their product. The online ordering system is very easy and shipping is quick.

  Review of 3/26/24, following an experience of 3/12/24 by MICHAEL M.

• 5 / 5

  

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  A terrific and well-priced source for our costuming needs. Have used before, will probably use again!

  Review of 3/26/24, following an experience of 3/11/24 by SARAH B.

• 5 / 5

  

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  Very good, great service. I would recommend.

  Review of 3/26/24, following an experience of 3/12/24 by MATTHEW B.

• 5 / 5

  

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  Great service. I needed assistance and I was guided and help get what I needed.

  Review of 3/26/24, following an experience of 3/12/24 by ROSIE M.

• 5 / 5

  

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  I loved the follow up regarding receipt of the product and satisfaction.

  Review of 3/26/24, following an experience of 3/2/24 by TERRY G.

• 1 / 5

  

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  Jen was very helpful. Joe was not. I will not order if I have to deal with Joe. Worst experience. Worst customer service.

  Review of 3/26/24, following an experience of 2/29/24 by ROSIE M.

• 5 / 5

  

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  They kept in touch when my order needed some changes. The order came super fast, and the quality is great.

  Review of 3/26/24, following an experience of 3/5/24 by RUTH P.

• 5 / 5

  

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  Great experience, always with DTS

  Review of 3/26/24, following an experience of 3/7/24 by MITCH E.

• 5 / 5

  

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  Ordering was easy & we are thrilled with the pillows

  Review of 3/26/24, following an experience of 2/19/24 by N K.

• 2 / 5

  

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  Ordered a pack of 4 only received 3.

  Review of 3/24/24, following an experience of 3/3/24 by JIM B.

• 2 / 5

  

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  I suggest having your website describe the products as they are so that purchasers are not unhappy with they arrive as ours did. The towels and wash clothes look like cheesecake rags.

  Review of 3/23/24, following an experience of 2/29/24 by SRINIVAS S.

• 5 / 5

  

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  I am happy that I received my product as quickly as I did. I had no difficulties in ordering. So far I am a satisfied customer. Thank you

  Review of 3/23/24, following an experience of 2/29/24 by FREDRICK G.

• 5 / 5

  

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  Amazing quality and outstanding customer service.

  Review of 3/23/24, following an experience of 3/3/24 by SHIRLEY I.

• 4 / 5

  

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  The delivery was slow. Overall I was thrilled with my towels. I should say I couldn’t be more pleased with the quality . Nothing bad at all. Just slow getting here. I get it that at times snags slow things down. I will be recommending you to family and friends. Keep up the good work.

  Review of 3/23/24, following an experience of 2/27/24 by IRMA A.

• 5 / 5

  

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  Quality product and great customer service. I have been working with Direct Textile Store for years.

  Review of 3/19/24, following an experience of 2/21/24 by KIM H.

• 5 / 5

  

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  Easy to navigate, selection is impressive and delivery was speedy. I will be using this site again.

  Review of 3/19/24, following an experience of 2/29/24 by MICHAEL B.

• 5 / 5

  

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  Great customer service , good quality items, I got my order very fast

  Review of 3/19/24, following an experience of 2/28/24 by LIAM S.

• 5 / 5

  

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  Always a great experience shopping at DTS

  Review of 3/19/24, following an experience of 2/29/24 by MOSHE G. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  I ordered these towels after using the brand at an upscale resort spa. I decided to order a couple to see if the quality of the towel stood up at home. It did not. The company itself was very easy to work with and responsive and the product arrived smoothly. However, I am disappointed with the quality and will not be ordering anymore.

  Review of 3/19/24, following an experience of 2/25/24 by GAVIN H.

• 5 / 5

  

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  The shirts were exactly what we ordered at a great price!!

  Review of 3/19/24, following an experience of 2/27/24 by Z G.

• 5 / 5

  

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  As advertised. Happy with purchase

  Review of 3/4/24, following an experience of 2/23/24 by RANDALL M.

• 5 / 5

  

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  They are super affordable and arrived fast! Definitely buying more for our company!

  Review of 3/2/24, following an experience of 2/12/24 by NICK R.

• 5 / 5

  

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  Great experience

  Review of 3/2/24, following an experience of 2/20/24 by HOPE L. *

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• 5 / 5

  

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  Site was easy to use. Shipment was fast and accurate

  Review of 3/2/24, following an experience of 2/21/24 by ALAN W.

• 4 / 5

  

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  Product was good. Unfortunately box was extremely torn and gapping holes barely held together. UPS must of sent it through a war zone before delivering it.

  Review of 3/1/24, following an experience of 2/21/24 by DEEANN E.

• 4 / 5

  

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  So far pleased with service

  Review of 3/1/24, following an experience of 2/21/24 by JULIE K.

• 4 / 5

  

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  The first time interaction was very good, and I was really surprised about how many types of things this company offers. The shirts I ordered are a good quality product. I thought they would have all snap buttons, but they only had the collar snap, I will keep them though. The next time I order them, I will get the all snap button shirts. Thank you

  Review of 2/27/24, following an experience of 2/17/24 by HAAKON H.

• 5 / 5

  

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  The shipping was faster than what I expected.

  Review of 2/27/24, following an experience of 2/13/24 by SHARMAINE W.

• 1 / 5

  

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  I ordered a 6 pack of beach towels, With shipping it came to $8.91. I received a single crappiest towel ever. When I called them, they told me I had ordered a single sample towel. I'm looking at my order detail while they're telling me this. In order to send it back, I have to pay for shipping plus a 50% restocking fee. Worst company ever! Do not order from them! You will be very disappointed!!

  Review of 2/27/24, following an experience of 2/17/24 by PATRICIA M.

  Answer by directtextilestore.com

  

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  I am sorry to hear of the dissatisfaction with your order. As noted in the description the sample option only contains one towel. Our return policy states that sample items are non returnable, non refundable. We do apologize for any inconvenience.

  Answer by Patricia M

  

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  Apologize by refunding me the $8.91 for a sample towel the your representative told me cost you like 40 cents!

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• 5 / 5

  

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  Great service super fast shipping no hassle at all

  Review of 2/27/24, following an experience of 2/15/24 by JOSE R.

• 5 / 5

  

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  Very nice and soft towels. Just as expected.

  Review of 2/27/24, following an experience of 2/17/24 by GARY C.

• 5 / 5

  

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  Great product. Going to order more in large bulk.

  Review of 2/27/24, following an experience of 2/15/24 by KYLE G.

• 3 / 5

  

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  The size chart is not true to size

  Review of 2/27/24, following an experience of 1/26/24 by LISA H.

• 5 / 5

  

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  the shirts i ordered were what i wanted and are good quality

  Review of 2/27/24, following an experience of 2/13/24 by LARRY C.

• 5 / 5

  

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  Fantastic. Order came in very quickly. Thanks-

  Review of 2/22/24, following an experience of 1/29/24 by VINCE C.

• 5 / 5

  

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  This transaction was easy and the product is quality made.

  Review of 2/22/24, following an experience of 1/30/24 by DAVID C.

• 5 / 5

  

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  Always have a great experience shopping here. Great website / easy to find things, and the customer service team is very helpful

  Review of 2/22/24, following an experience of 1/30/24 by JOHNNY D.

• 3 / 5

  

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  Great sheets arrived quickly , alternate blankets were not what I asked for .

  Review of 2/22/24, following an experience of 1/22/24 by JUDITH B.

• 5 / 5

  

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  I was pleased w the quality of the product I received.

  Review of 2/22/24, following an experience of 1/24/24 by ADA S.

• 3 / 5

  

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  Not sure what to rate. See below.

  Review of 2/20/24, following an experience of 1/23/24 by DANIEL D.

• 5 / 5

  

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  Excellent

  Review of 2/20/24, following an experience of 1/29/24 by DREW L.

• 5 / 5

  

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  Easy to navigate

  Review of 2/20/24, following an experience of 1/17/24 by JEANNIE J.

• 5 / 5

  

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  They always have what I need for my nonprofit!

  Review of 2/12/24, following an experience of 1/23/24 by JOANN C.

• 5 / 5

  

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  Easy to navigate website, easy to order, customer support was excellent!

  Review of 2/12/24, following an experience of 1/26/24 by ANNETTE T.

• 5 / 5

  

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  I have been a customer for years, and have always been happy with the quality and price of the products, and with the ease of ordering. Delivery is always fast. The website could be improved a bit, as it is difficult sometimes to find the right product with the limited search option.

  Review of 2/12/24, following an experience of 1/25/24 by GUILLAUME S.

• 5 / 5

  

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  We use these type of sheets for our rentals where we provide amenities and linen! I thought they were gonna feel rougher like previous T-180 King sheets we bought from a local provider but they weren’t rough! They felt similar to our T250 (same brand) Thank you! Great quality, arrived just in time and good prices!

  Review of 2/12/24, following an experience of 1/20/24 by MARIA S.

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