Customer reviews for directtextilestore.com

Customer reviews

• 1 / 5

  

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  The “towels” were absolutely terrible. Very thin, small, more like large rags. My family owns a Resort and we would be embarrassed to use these as towels.

  Review of 9/11/21, following an experience of 7/30/21 by FAY N. *

  *Pseudonymized data at the request of the author

  Answer by directtextilestore.com

  

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  These towels are economy towels and are priced accordingly. We have numerous other towels for resort hotel environments at a higher price point.

• 2 / 5

  

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  Despite indications on the website, my order for aprons took 20 days to arrive. The company needed to be poked several times, and I am sorry I waited patiently so long before I did so.

  Review of 9/10/21, following an experience of 8/4/21 by JEREMY A. *

  *Pseudonymized data at the request of the author

  Answer by directtextilestore.com

  

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  We apologize the aprons took longer to arrive than expected. Unfortunately we are experiencing delays on some products during these unprecedented times and do not always have correct information to provide. Thank you for your business.

• 5 / 5

  

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  Ordering was easy and items arrived quick and neatly packaged.

  Review of 9/10/21, following an experience of 6/30/21 by MIKE P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Product is as described, fast shipping, AND this product has held up well to many wash cycles. Love your products and customer . Kirk

  Review of 9/2/21, following an experience of 7/24/21 by DOMENICA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The ease of ordering online and the quality of the product made this transaction very simple.

  Review of 9/2/21, following an experience of 7/15/21 by BRET B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Website was easy to navigate and purchase was flawless!

  Review of 9/2/21, following an experience of 6/22/21 by DILLAN K. *

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• 5 / 5

  

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  Love the product and they work great!!

  Review of 9/2/21, following an experience of 7/29/21 by CHRIS K. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Quick delivery mediocre product

  Review of 9/2/21, following an experience of 6/29/21 by DEMOND B. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Prices are great, prompt and courteous email customer service. Negatives: slow shipping. Doesn’t seem like it ships unless I send a message asking when it will ship. Last order took 5 weeks. Ran out of pads to send home with clients.

  Review of 9/2/21, following an experience of 7/4/21 by VIVIENNE U. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Good selection, easy to order. Order tracking got mixed up but customer service was responsive and I eventually received all my items.

  Review of 9/2/21, following an experience of 8/1/21 by CLARA N. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Looking for sheets for home care infant in a hospital crib.

  Review of 8/31/21, following an experience of 7/24/21 by VELMA S. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Vague despriptions.

  Review of 8/31/21, following an experience of 7/16/21 by MYRTIS H. *

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• 4 / 5

  

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  Speedy delivery and easy shopping online. I would give full marks except their shipping box was flimsy and broke open, giving the delivery driver great concern for contents. But it was sheets in plastic bags so the product was fine, just inconvenient.

  Review of 8/27/21, following an experience of 7/21/21 by ELZA T. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  These towels were at a great price point. I believed they would be great towels. I then received them, automatically out of the box they were thin and almost see through. I gave them another chance by washing them to see what they would be like after a wash. They became even worse and snagged after one wash. I tried using one after a shower and had to wash my body again due to the amount of fabric lost from the towel onto my body.

  Review of 8/27/21, following an experience of 7/20/21 by NIGEL P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service. Great company with which to do business.

  Review of 8/25/21, following an experience of 7/21/21 by SAUL B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast shipping. Items exactly as described.

  Review of 8/25/21, following an experience of 7/18/21 by MADISEN S. *

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• 5 / 5

  

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  We've been customers for years. Always the best prices.

  Review of 8/25/21, following an experience of 6/4/21 by JOHNSON S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great product! Great service.. will buy from Again :)

  Review of 8/25/21, following an experience of 7/16/21 by JEANNE B. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  I found it very difficult to order from your company. I left multiple messages with no response. When I finally got someone on the phone she was to lazy to assist me with my order.

  Review of 8/25/21, following an experience of 7/20/21 by AURELIE M. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  The web site was just ok...mediocre. However, the economy towel products I purchased should be classified as grade 3 (rags).

  Review of 8/25/21, following an experience of 7/16/21 by CLIFTON Y. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good service but I am not happy with the product I received.

  Review of 8/25/21, following an experience of 6/22/21 by ROSEMARIE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The website was easy to understand and use, packaging was great and the quality of sheets is superb!

  Review of 8/13/21, following an experience of 7/13/21 by DARIEN J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quality towels for our salon and spa with fast shipping! We will for sure be ordering again!

  Review of 8/13/21, following an experience of 7/6/21 by DOLORES S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I was looking for LaFresh Wipes. Direct Textile Store was easy to navigate. Order arrived very quickly. All was effortless.

  Review of 8/13/21, following an experience of 7/21/21 by NOBLE P. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I liked the prompt response and customer care.

  Review of 8/13/21, following an experience of 7/18/21 by RUSSELL H. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  We ordered white aprons and some of them arrived dirty.

  Review of 8/13/21, following an experience of 7/12/21 by LIZZIE O. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  The company tried to pass off curtain material (course, plastic feeling, loose weave) for hospital grade bed sheets. The edges were frayed and even after sending them a photograph they ignored my requests for assistance. I had to get my credit card company involved to resolve the issue for a full refund. They would not send me a replacement. I will never use this company again and complained about them as a drop shipper, not actual supplier by the way- to the New York Attorney General and other local agencies.

  Review of 8/13/21, following an experience of 7/2/21 by GUADALUPE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent to deal with, quick easy ordering on the website, timely on delivery.

  Review of 8/13/21, following an experience of 6/8/21 by AMELIA J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I shop online only mostly so I am wary of a fake good deal and false advertising.... Direct textile store is LEGIT!!! Great customer service- on time shipments and are reliable wholesale contender in a competitive market!! Will absolutely purchase again from them.

  Review of 8/13/21, following an experience of 6/6/21 by ALTA M. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  I ordered my patient gowns for a job we were doing in July. I ordered June 24th. It says that most shipments are processed between 24-72 hours and that shipping may take 1-5 business days. Well, I still hadn't received them 2 weeks later on July 8th. I wrote to the company asking for tracking info and the response was that it was shipped and I received the tracking number. But when I clicked on the tracking number, I could see that only a label was created. It hadn't left the warehouse. I wrote back to that effect, really peeved that the customer service agent hadn't noticed that the box wasn't actually shipping yet. I will say that I told them I had to have them by a certain date and I got them at the 11th hour. It would have been much better to have them earlier, but at least I had them for the actual job I needed them for even though I didn't have them for training and had to rush around washing them. The fact that I got them mostly on time makes this a 2 star for me.

  Review of 8/13/21, following an experience of 6/25/21 by NAPOLEON R. *

  *Pseudonymized data at the request of the author

  Answer by directtextilestore.com

  

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  We apologize that it took longer to receive your patient gown. This has been an unprecedented time of shortages and delays due to COVID. Sincerely, Direct Textile Store

  Answer by Napoleon R

  

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  I appreciate that and understand. And if the site had taken some of that into account when estimating shipping time, or if the service agent had been able to follow through by seeing that the item had a tag created but was still sitting in the warehouse and took care of that, this wouldn't have been an issue really. I do hope things get better for all of us and appreciate your response.

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• 5 / 5

  

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  Everything was seamless.

  Review of 8/13/21, following an experience of 7/7/21 by GRAHAM K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Lowest price around on the products I ordered. As always, very smooth transaction & delivery always on time. I would have given 6 stars if I could have!

  Review of 8/13/21, following an experience of 6/8/21 by ALLIE R. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Still haven't received the pants it's been over a month

  Review of 8/12/21, following an experience of 6/22/21 by EVERARDO P. *

  *Pseudonymized data at the request of the author

  Answer by directtextilestore.com

  

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  We apologize for the delay on your pants. Unfortunately this item is on back order with the manufacturer due to delays with COVID. Sincerely, Direct Textile Store

• 5 / 5

  

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  I was very impressed with this company.I placed my order and received it very fast.Product is exactly what I was looking for.I would highly recommend them to everyone.

  Review of 8/12/21, following an experience of 7/2/21 by CYNTHIA N. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The site is easy to use!

  Review of 8/12/21, following an experience of 6/25/21 by TRISHA D. *

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• 5 / 5

  

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  User friendly

  Review of 8/11/21, following an experience of 7/4/21 by KATLYNN H. *

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• 3 / 5

  

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  I am unhappy that my order has languished for 30 days, only receiving 1/2 of it, and despite my 2 attempts to get an update, have never received a followup. I'm not sure I will be re-ordering any products again from them. Sorry to have to post this.

  Review of 8/11/21, following an experience of 6/25/21 by GENNARO D. *

  *Pseudonymized data at the request of the author

  Answer by directtextilestore.com

  

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  We totally understand your frustration. There have been unprecedented delays due to COVID and unfortunately we are at the mercy of our suppliers in providing shipping updates. We received a shipping update on July 26 and we apologize that the email did not reach you advising the shipping container with the balance of your order is delayed until at least 8/15. If you cannot wait we can provide you a refund. Sincerely, Direct Textile Store

  Answer by Gennaro D

  

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  Yes, thanks for this at least. I didn't get it until after my second attempt to get a response. But yes, I'm waiting. When guests come and go, and I'm looking to provide wonderful products for them to use while at my Air BNB, I've had to switch out and find other things to supplement. I do understand delays. I don't understand letting the customer know about it. That has nothing to do with COVID.

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• 5 / 5

  

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  I love the customer service I received.

  Review of 8/10/21, following an experience of 7/2/21 by LLEWELLYN K. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I would say very good even though my items were placed on back order....I was promptly notified by email and I received the items long before the back order date which was stated

  Review of 8/10/21, following an experience of 6/25/21 by HERMINIO C. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  I felt like it was difficult for me to get back to where I needed to be each time I would get back into the site. I would put in what I wanted, but would not get what I had seen before It took several tries each time.

  Review of 8/10/21, following an experience of 6/17/21 by GWENDOLYN F. *

  *Pseudonymized data at the request of the author

  Answer by directtextilestore.com

  

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  Thanks for your input. The easiest way to see the items you were previously viewing is to register an account and place items into your shopping cart so our store can remember you.

  Answer by Gwendolyn F

  

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  thank you

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• 1 / 5

  

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  My order was a month late after ordering. Was given a wrong tracking number for an order that was not mine. Will not be ordering from this company again. And the product was in very poor taste.

  Review of 8/9/21, following an experience of 6/5/21 by KEELEY P. *

  *Pseudonymized data at the request of the author

  Answer by directtextilestore.com

  

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  We are sorry your order took longer to ship and that you received the wrong tracking number. This has been an unprecedented time of delays for some products during this time of COVID.

• 1 / 5

  

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  This was my first ever order from this company, The lab coats I ordered were not the right size nor the right material. Too dense and heavy. I had to return them. It took al long time for me to get a response and be able to send the items back.

  Review of 8/7/21, following an experience of 7/1/21 by ANGEL L. *

  *Pseudonymized data at the request of the author

  Answer by directtextilestore.com

  

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  Hi, Thanks for your feedback. Sorry to hear they were too dense or heavy for your needs. We have sold quite a lot of lab coats and have not heard this. We usually respond within 24 hours to all inquiries, we apologize that it took longer in your case. We have been inundated with requests for product substitutions due to industry shortages during this unprecedented time of COVID. Sincerely, Direct Textile Store

• 5 / 5

  

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  As stated, fast, convenient

  Review of 8/7/21, following an experience of 5/30/21 by WILLOW D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Just what we expected and delivered very timely

  Review of 8/7/21, following an experience of 6/29/21 by FLORIDA S. *

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• 5 / 5

  

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  good product, good srvice

  Review of 8/7/21, following an experience of 5/27/21 by AURELIO W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Sales team helpful and knowledgeable.

  Review of 8/6/21, following an experience of 6/24/21 by JAYLIN B. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  I was really excited about ordering sheets for my hotel. The ordering process was a 5! I haven’t washed sheets yet. Delivery was a bad experience. They were held by Estes for several weeks. When they finally arrived, Brandon the delivery person was rude. I asked him to take the wood pallet with him as I don’t have a way of disposing. He refused. All in all, I got the sheets, and I will order again, but I suggest another means of delivery.

  Review of 8/6/21, following an experience of 6/23/21 by CYNTHIA F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Love the excellent quality of all the products I’ve ordered from Direct Textile. Bed sets, sheets, pillow cases and plushy posh towels too! Not only a repeat customer, but your customer for life.

  Review of 8/3/21, following an experience of 6/26/21 by LLOYD K. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Quality a bit poor but will work

  Review of 8/3/21, following an experience of 6/24/21 by BRENT R. *

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• 4 / 5

  

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  They are very good, just wish it was more cotton, than polyester, but none the lessgreat sheets

  Review of 8/3/21, following an experience of 5/27/21 by BEULAH N. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  They had little product to choose from considering everything was back ordered. I did not like what I ordered and their return policy is so bad it’s easier just to throw them away.

  Review of 8/3/21, following an experience of 6/17/21 by KATHERINE B. *

  *Pseudonymized data at the request of the author

  Answer by directtextilestore.com

  

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  We understand your frustration. This has been an unprecedented time of product shortages for the textile industry due to COVID. We offer a wide range of products from economy to luxury at corresponding price ranges. Our return policy comes directly from the manufacturer.

• 5 / 5

  

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  It was just the product I needed. The description on line was exactly what was described.

  Review of 8/3/21, following an experience of 6/25/21 by LAURENCE B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent response on my own mistake thank you for help !!!!!

  Review of 7/29/21, following an experience of 6/15/21 by DONNA L. *

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• 3 / 5

  

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  Order was received and satisfactory. Not thrilled with cost however.

  Review of 7/29/21, following an experience of 6/21/21 by LETITIA E. *

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• 5 / 5

  

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  Excellent! Nice fabric. Fits perfectly 96 x 96. Great price!

  Review of 7/29/21, following an experience of 6/24/21 by JEFFREY B. *

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• 5 / 5

  

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  Good shipping and good selection.

  Review of 7/29/21, following an experience of 5/27/21 by ALBIN S. *

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• 4 / 5

  

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  An exchange had trouble at first, but everything worked out just fine. Had to cover my own shipping cost for the return trip.

  Review of 7/29/21, following an experience of 6/8/21 by FILIBERTO P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to order from never an issue!

  Review of 7/29/21, following an experience of 6/7/21 by PHYLLIS B. *

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• 5 / 5

  

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  Very good product at a reasonable price. I wish I could order another sample as I do not need 100 of them Shipping was fast also.

  Review of 7/29/21, following an experience of 6/24/21 by LAVINIA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Supervisor products, very good fit for everyone, clean up very nice with cold water and moderate soap Thank You for helping my staff look super 👌

  Review of 7/15/21, following an experience of 6/16/21 by LAILA O. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Everything was as ordered, and delivery was quick.

  Review of 7/15/21, following an experience of 6/10/21 by AURELIA K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Service was easy to order, it was fast and on time.

  Review of 7/15/21, following an experience of 6/17/21 by MARGARETTE K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Have always had good experiences ordering from Direct Textiles.

  Review of 7/15/21, following an experience of 6/12/21 by KOBE F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good value!

  Review of 7/15/21, following an experience of 6/8/21 by ARACELI H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The site was easy to navigate and complete your order. Order was received sooner than stated.

  Review of 7/15/21, following an experience of 6/16/21 by JEANIE T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  They had what I was looking for, and it was at a very reasonable price.

  Review of 7/15/21, following an experience of 6/15/21 by HAYDEN H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  outstanding service

  Review of 7/15/21, following an experience of 6/12/21 by DORTHA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great service and speedy shipping. I received my order prompt! I highly recommend them for all your needs

  Review of 7/15/21, following an experience of 6/16/21 by DONAVON P. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  The pants are not baggy and the string breaks when you tie it

  Review of 7/15/21, following an experience of 6/4/21 by GILDA K. *

  *Pseudonymized data at the request of the author

  Answer by directtextilestore.com

  

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  Hi, Please email us a picture of the string break with your order number 84658 to info@directtextilestore.com Thank you, Direct Textile Store

• 5 / 5

  

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  Product as described, quick shipping. Good transaction.

  Review of 7/15/21, following an experience of 6/8/21 by LAMBERT D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast service!

  Review of 6/30/21, following an experience of 6/3/21 by LOUISA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Had the patient slider, I needed. They were very fast to fill the order and ship. Recommend

  Review of 6/30/21, following an experience of 6/6/21 by REBEKAH S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great value and the product was excellent quality! The product came before the time expected. I will order from this company again.

  Review of 6/30/21, following an experience of 6/5/21 by DOROTHY S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy and quick

  Review of 6/30/21, following an experience of 6/4/21 by MEGGIE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy ordering online, good chat support and follow up.

  Review of 6/30/21, following an experience of 6/3/21 by KADE B. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  The site is not as easy as it could be as far as purchasing with a credit card.

  Review of 6/30/21, following an experience of 5/28/21 by ARJUN L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  They do ship on time. Price is competitive

  Review of 6/30/21, following an experience of 5/27/21 by SELENA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great product and delivery! Thank you. DG

  Review of 6/30/21, following an experience of 5/30/21 by EMILIANO J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to order - arrived on time - good quality product

  Review of 6/30/21, following an experience of 6/1/21 by KENYA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I ordered a wall-mounted dispenser. Easy order, easy check-out, easy delivery. Great follow-up communication too.

  Review of 6/30/21, following an experience of 5/31/21 by CLEVELAND G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to find exactly what we were looking for. Thank you!

  Review of 6/30/21, following an experience of 5/27/21 by SONNY L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The sheets were of good quality and I received really good shipping service. I would recommend this company when ordering in quantityy.

  Review of 6/30/21, following an experience of 5/24/21 by TWILA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast shipping and great rates.

  Review of 6/30/21, following an experience of 6/1/21 by BETTY C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Always ships on time, great communication and great prices. I feel confident in buying from them because of this and the quality.

  Review of 6/30/21, following an experience of 5/24/21 by FRANCESCO L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to navigate good prices

  Review of 6/30/21, following an experience of 5/25/21 by LAMBERT H. *

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• 4 / 5

  

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  Easy to order and great service and communication.

  Review of 6/30/21, following an experience of 5/26/21 by ALTA R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to find, choose, purchase, pay, and fast delivery.

  Review of 6/30/21, following an experience of 5/27/21 by BRIDIE B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I had a great experience. Ordering towels for our salon was easy and the delivery was speedy.

  Review of 6/30/21, following an experience of 5/18/21 by DEMETRIS G. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  I waited several weeks to follow up on my order and found out that my entire order was held because it would be 2 more months before all of it could be shipped. I cancelled the back ordered items and the rest shipped quickly. A notice would have been nice. Seems many items were out of stock. Had difficulty finding anything similar to ship immediately.

  Review of 6/30/21, following an experience of 5/14/21 by ANASTACIO F. *

  *Pseudonymized data at the request of the author

  Answer by directtextilestore.com

  

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  Hi Morgan, We totally understand your frustration. Unfortunately there is an extreme supply shortage for many textile items at this time. We agree a notification would be nice; however, product availability is literally on a day to day basis with the manufacturers'. Again we apologize for any frustration this has caused you. Sincerely, Direct Textile Store

• 5 / 5

  

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  I have bot Turkish Bath, hand, washcloth and king size pillows by the case. all at Exclent Quality and price. I live in Fort Pierce Fl. and so I get very fast delivery. THANKS and have a grate day.

  Review of 6/30/21, following an experience of 5/19/21 by BRAD C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to order, fast shipping

  Review of 6/30/21, following an experience of 5/24/21 by TIMMY O. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Nothing special. Will not order again based on quality of products

  Review of 6/30/21, following an experience of 5/15/21 by CARLOTTA M. *

  *Pseudonymized data at the request of the author

  Answer by directtextilestore.com

  

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  Hi Maureen, We are sorry to hear the sheets were not of the quality you were expecting. The sheets you ordered are the lowest end sheets we sell, intended for certain environments, such as inpatient residential facilities that have limited requirements and a very inexpensive price per unit. We do offer many other high quality products at higher price point. Sincerely, Direct Textile Store

• 5 / 5

  

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  Easy to navigate website, quick and efficient delivery

  Review of 6/30/21, following an experience of 5/18/21 by CHRISTOP U. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good transaction this time.

  Review of 6/30/21, following an experience of 5/21/21 by SIBYL T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very easy to use

  Review of 6/15/21, following an experience of 5/24/21 by REANNA P. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  EASY

  Review of 6/15/21, following an experience of 5/18/21 by ALLIE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very easy to order and work with. Smooth transactions each time.

  Review of 6/15/21, following an experience of 5/5/21 by KATHRYNE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Everything was good and everyone love the sheets

  Review of 6/15/21, following an experience of 5/3/21 by DAMARIS H. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  The product never arrived, so I had to follow up myself with Fed-X. They never responded either. Finally, the order arrived in a filthy dirty cloth bag. Disgusting.

  Review of 6/15/21, following an experience of 5/9/21 by AGNES S. *

  *Pseudonymized data at the request of the author

  Answer by directtextilestore.com

  

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  We are very sorry to hear about the delay on your order. This has been an unprecedented time with extreme shortages for some products due to a number of factors out of our control. We cannot explain why your delivery arrived in that condition. This is highly unusual; however, there is no excuse as to why the manufacturer or delivery service sent this to you in this manner. Again we sincerely apologize for any frustration this has caused you.

  Answer by Agnes S

  

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  Apology accepted.

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• 5 / 5

  

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  Small issue with stock was resolved quickly. Shipping was fast

  Review of 6/15/21, following an experience of 5/21/21 by GRADY B. *

  *Pseudonymized data at the request of the author

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