Customer reviews
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Awesome Experience Indeed. Willoughby's has been awesome for our organization, they have helped us every step of the way, we can’t be more happier
Review of , following an experience of by CIERRA BROWNE A.
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Overall Experience Quick response, courteous reps and user friendly website!
Review of , following an experience of by JENNIFER WARD A.
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Quick Response Time They always respond quickly and know exactly what my needs are.
Review of , following an experience of by PERRY SMALLS A.
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Willoughby's is always quick with support. We have never had a question go unanswered or not resolved quickly. They are a pleasure to work with and look forward to a great partnership in the future.
Review of , following an experience of by BRIAN CHAPMAN A.
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The response time, in line with solutions to my problem have made my experience with Willoughby's camera matched in customer support for a website. I truly appreciate the attention to detail and follow up as well.
Review of , following an experience of by CHARLES DEARBORN A.
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Each and every time they responded quickly and helped to make our website more professional looking and lots more productive.
Review of , following an experience of by EARL NEWELL A.
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Great customer service. Always quick to respond with great answers and understanding of my needs.
Review of , following an experience of by TIM DENKEY A.
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This is my first experience with Willoughby's Photo, and it's been outstanding. I appreciate their customer service and their creativity and communication.
Review of , following an experience of by JEREMY WILKINS A.
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Fast response. Thanks for getting my request completed within 24 hrs. Great service.
Review of , following an experience of by JIM WOLFSBURG A.
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Found the item I needed $500 less!! Website was easy to use making ordering simple and quick.
Review of , following an experience of by HENRY BURTON A.
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Easy to work with! Willoughby's photo is easy to work with. When I have questions, they quickly reply back with the help and answers I need. Thanks for the great customer service.
Review of , following an experience of by BRAD TANNER A.
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Excellent customer service I ordered my husband a lens from this company for his birthday. I found them to be very helpful and reliable. Excellent service thank you!
Review of , following an experience of by LILLY CONRAD A.
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Sony a7 III Mirrorless Camera with 28-70mm f/3.5-5.6 Lens Great Customer Service, very prompt fast replies from Willoughby's photo. I found Willoughby's photo to be easy to navigate and use compared with other electronics website providers. Great support and Very helpful.
Review of , following an experience of by SHERRY BEEM A.
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Great service fantastic company. A very speedy delivery with really good customer service. That’s what service should be so we’ll done Willoughby's Photo. I would definitely recommend Willoughby's Photo & we will be using their services again.
Review of , following an experience of by PAULA FORSYTHE A.
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I ordered a Panasonic Lumix G95 camera and it came within two day and well packaged. I had an amazing experience where customer support helped me with all of my queries and gave professional advice. My overall experience surpasses my expectations. I will definitely shop with Willoughby’s camera again and encourage everyone who needs great quality camera equipment and solid service to turn to this company.
Review of , following an experience of by ASHLEY RICHARD A.
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I have used Willoughby’s before and again I found that their website is clear easy to use and works well; the pricing, delivery and other information was presented well; I ordered a Sony a7 IV camera, and it was delivered on time, safely packaged, and in perfect condition as stated.
Review of , following an experience of by ROBINSON A.
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My ordered turned up bang on time and I was able to track the shipment all the way. Superb service and very comfortable purchasing expensive items via willoughbys.com
Review of , following an experience of by AMELIA LANDRY A.
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I had a good experience with willoughbys.com. My Nikon Z7 II arrived promptly and the camera itself is just what I wanted, and at a reasonable price. I will certainly use willoughbys.com again
Review of , following an experience of by LEROY HALE A.
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Never bought from these guys before but it was so easy. Spotted a Sony a6400 camera at a great price. Payment via PayPal was super quick and easy. The camera was dispatched immediately and arrived exactly when stated it would. No hanging around all day! Superb. Will definitely be buying again from this company.
Review of , following an experience of by WILL PAUL A.
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Since my last order, I have been able to improve my gear by buying a Sony FE 70-200mm f/4 lens from Willoughby's camera, and it was a very smooth experience. The lens was shipped quite fast, and it came in a wonderful package. I will be ordering again, 5 stars is not enough for your outstanding service.
Review of , following an experience of by KENT JENKINS A.
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Fantastic! Got an absolutely unbeatable price on a Nikon Z5 camera, emailed willoughbys.com to see if they could schedule delivery for a certain day which they did. The camera arrived on the requested day and is absolutely beautiful. Thank you
Review of , following an experience of by EMMITT DAVIDSON A.
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I found Willoughby's camera from a Google add. I wanted the Sony a6700 so I searched everywhere over the web. Willoughby’s not only had it in stock but their prices were really low. The camera came earlier than it was expected, well packed and in perfect working order. Will be ordering again in the near future
Review of , following an experience of by CARLSON A.
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The buying process, the delivery and all the communications have been quick and effortless. The camera I ordered was delivered quickly, packed securely and was in perfect condition as advertised on the site. I am very pleased with my camera, and will use Willoughby’s camera again for my photography requirements.
Review of , following an experience of by LOWELL ARNOLD A.
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Ordered a Nikon Z6 III camera at a competitive price, which was delivered promptly in perfect condition with an excellent free camera bag. The camera came in intact and on time at the exact time it was estimated and also in great condition. I always return to Willoughby’s camera and recommend them to all who seek good cameras.
Review of , following an experience of by KIRBY A.
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After ordering my Sony FE 35mm f/1.4 lens I was constantly updated with my ordering status by email and my order arrived in quick time. Great service all round and would definitely order from this company again.
Review of , following an experience of by WALTON A.
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Brilliant to deal with, fast delivery, well packaged, excellent prices. Would definitely use again
Review of , following an experience of by EDWARDO HINTON A.
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This Canon RF 85mm f/1.2 lens was on at a great price. Great service, Great communication and fast delivery. All round great service
Review of , following an experience of by JESSICA CARNEY A.
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Willoughby’s photo has really earned my trust. The last order that I placed with them was a Sony FE 24-70mm lens, and not only was the price competitive but the service was on a different level. The lens arrived as scheduled and was packaged well. It is a pleasure to deal with such a dependable camera store.
Review of , following an experience of by CORDELL GONZALEZ A.
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Willoughby's camera made it so easy for me to shop for my first professional camera, the Nikon Z6 camera. They were so easy to deal with. My order came in less than a week, fully packed and undamaged. Overall, the service was better than anticipated. I am so happy I decided to purchase here. I will be back for more accessories!
Review of , following an experience of by JEFFRY LAWRENCE A.
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The experience of ordering online at Willoughby’s camera was very impressive. The Canon RF 50mm lens was simple to purchase and easy to find on the website. My order got to me sooner than predicted and was well packaged. I am a happy client and would endorse the company without any reservations.
Review of , following an experience of by ELMER WEBB A.
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I was looking for a Manfrotto tripod and I chose to look up willoughbys.com. The website is straightforward and the customer service department was quite polite in responding to my concerns, which makes the whole experience very pleasant. The tripod came on time and was packaged well. Would not hesitate to use Willoughby’s camera again.
Review of , following an experience of by LINDA CHANDLER A.
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Great price, great package. Happy with delivery time and can't fault anything with my order.
Review of , following an experience of by BLANCA A.
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I finally decided to order a Canon EOS R6 camera from Willoughby’s since it had the lowest price and great customer feedback. Placing an order was easy. The camera’s case arrived four days after I had ordered it, with no damage whatsoever. I was pleased with the service and the product and would definitely go back to buy more photography equipment.
Review of , following an experience of by ROBT NEWTON A.
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Out of the many camera stores that I searched for placing an order for Sony a7 III camera, Willoughby’s was able to provide the services that I needed. Everything from placing the order to receiving it was very easy. I am satisfied with their website as it has the needed product information that helped in my decision making. The camera was safely packaged and customer service was always on hand to attend to questions.
Review of , following an experience of by MARGRET HENDERSON A.
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Looked on quite a few websites for a Sony FE 85mm f/1.4 lens and this website was the cheapest. I was a little cautious but the lens came very quickly, well packaged and their communication was great. An email was sent at each stage of dispatch. Very pleased and thank you willoughbys.com
Review of , following an experience of by ERNESTO SOLOMON A.
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The camera I ordered was the cheapest around. Process of placing an order was easy enough and will definitely use willoughbys.com again. Delivery wasn't the fastest, but it was satisfactory. Communication since placing an order, which included the tracking details, was excellent!
Review of , following an experience of by CHRISTY TERRELL A.
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The Nikon Z8 camera that I bought was significantly cheaper at willoughbys.com than anywhere else I looked, the delivery was quick, and there was really nothing I can complain about. I'd definitely shop here again.
Review of , following an experience of by FLEMING A.
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My order arrived very quickly and well packaged. The camera was exactly as described and sensibly priced. I'd happily buy from these guys again.
Review of , following an experience of by TANIA A.
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Excellent website, easy to use to place order etc. Immediate confirmation of order via email, then follow-up emails confirming shipping date etc. My order arrived extremely well packaged to prevent shipping damage and arrived within 2 days of placing the order.
Review of , following an experience of by MARGARET A A.
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I placed my order for the Nikon D7500 camera and the service was more than satisfactory as all my questions were answered by staff members. Placing an order was easy, and the camera arrived much sooner than expected. It was in perfect shape and the overall experience with Willoughby’s was smooth. Now I’m looking for some other lens to buy from their site.
Review of , following an experience of by ARTHUR HERMAN A.
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Brilliant website, easy to navigate and place an order. Prices very competitive and the delivery service was the icing on the cake.
Review of , following an experience of by PATRICIA LEON A.
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Willoughby's photo are an easy company to order from. The website is simple to navigate and telephone communication is top notch. Their orders are quickly fulfilled, with tracking information offered. Top marks from me.
Review of , following an experience of by MURRAY VARGAS A.
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A reliable hassle free service, excellent communication and good prices. The staff replied to my requests very quickly and the online order was easy to place. The Canon EOS R5 camera arrived earlier than I expected, and it was well protected. Willoughby’s is now my first choice for quality camera equipment and next I want to order a telephoto lens from them.
Review of , following an experience of by RUTH G A.
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I went ahead and ordered a Manfrotto tripod from this online store and I can say it was worth it. The site was quite user-friendly, and I received my confirmation in no time. The tripod was delivered in perfect condition and I am very happy with the purchase.
Review of , following an experience of by ERIC SWEENEY A.
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The website was easy to navigate and once I had decided on brand and model it was simple & easy to order. Once I had completed the purchase I was updated by email, the package arrived on the target day and the box was carefully packed. This is the first time that I have purchased anything online and I will do so again. Thank you
Review of , following an experience of by AUGUSTUS BURNETT A.
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Good prices and quick delivery. I would definitely use this company again. They have a very good selection of cameras and lenses at the right price. Plus they keep you informed every step of the way with regards to when the order is received, processed, dispatched etc. and I really like that.
Review of , following an experience of by QUINTON B A.
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Very efficient service. The lens was as described, it arrived quickly and was well packaged. Very happy with it.
Review of , following an experience of by LARA CALLAWAY A.
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Prompt and efficient service following simple and easy online order. Would happily use them again.
Review of , following an experience of by MARTIN JACKSON A.
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A superb service. The pair of Swarovski 8x30 C binoculars was described as 9+ I have to say it looks totally unused. I would highly recommend Willoughby's Photo for your needs. It will be my first port of call in the future.
Review of , following an experience of by HENRY HILT A.
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Good, friendly and efficient service
Review of , following an experience of by KELVIN TYLER A.
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Used Fiji 50-140mm 2.8 lens Great value and speedy delivery. The speed from ordering to delivery was extremely quick. Cannot recommend this site enough.
Review of , following an experience of by PAUL HUTTON A.
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Helpful, knowledgeable staff Everyone was so helpful both on the telephone, via email and in person. It was a pleasure to use Willoughby's and I will certainly shop there again.
Review of , following an experience of by DAVID CRAWFORD A.
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Fast & Excellent Service! Super seamless check out, shipping and everything. I'm sure I will come back. I would highly recommend using Willoughby Photo for your photographic needs
Review of , following an experience of by JEFFREY MYERS A.
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The order process was easy, packaging was spot on. Only reason 4 stars didn’t arrive on day said would arrive, day after.
Review of , following an experience of by CHARLIE SAVIOUR A.
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The service was superb next day delivery and a very good price.I’m very very happy with my purchase and a quality well built lens.
Review of , following an experience of by GRAHAM THORNTON A.
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Quick service and goods arrived as promised.
Review of , following an experience of by ANGELA MARQUEZ A.
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Great service the items were as described and delivery was quick and efficient,Will definitely use Willoughby's Cameras again
Review of , following an experience of by HOWARD BROWNE A.
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Very prompt delivery of my new telephoto lens, arrived a couple of days earlier than expected. Trying to get to grips with it, now.
Review of , following an experience of by SALLY WICKS A.
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Canon 70 200mm L lens Fast delivery, product declared used.My used lens looks new! As usual great service from Willoughby's Photo. Many thanks.
Review of , following an experience of by SEAN WHITWORTH A.
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Great people to deal with, from online shopping to the shop staff from floor staff to managers, Willoughby's Photo is my local store, I find the staff knowledgeable, polite and great to deal with.
Review of , following an experience of by SHANE FORSTER A.
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Easy purchase. Ordered by phone. Friendly, helpful staff. Quick delivery.Highest quality retail experience.
Review of , following an experience of by CHLOE DICKINSON A.
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Easy quick purchase Selected what I wanted. Paid reasonable price. Willoughby's that they are an excellent mail order company.
Review of , following an experience of by JEFF CLEMENTINA A.
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Quick and easy purchase. Fast delivery, securely and safely packed.used Willoughby's many times with no negative concerns
Review of , following an experience of by TREVOR OWENS A.
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Purchase was carefully packaged and was exactly as described in the online advert. Very happy with the whole experience and glad I have a replacement lens at a very affordable price.
Review of , following an experience of by GARETH WALTERS A.
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Panasonic Lumix G9ii Well informed and helpful staff. The technical advice I was given helped me make a more informed purchase and also saved me some money.
Review of , following an experience of by TOM LOWELL A.
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Canon Prograff 300 Good product as described. Quick delivery well packed.
Review of , following an experience of by MIKE ANDREWS A.
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Excellent service and fast delivery
Review of , following an experience of by AUDREY HIRSCHMAN A.
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Great offers online too. Excellent service.Recommended. will definitely use again.
Review of , following an experience of by NICK BIRMINGHAM A.
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Since the moment I purchased my Canon EOS R7 camera, every stage of the delivery process was documented and made clear to me. On my experience I would highly recommend this company.
Review of , following an experience of by DARRON MARQUEZ A.
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The tripod I needed was in stock, ordered on a Thursday and it was delivered on Monday within the time slot quoted by text. Updated and informed all the way through the process, excellent!!!
Review of , following an experience of by MONICA GILMORE A.
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I've used willoughbys.com a couple of times before, and each time they've proved a service nothing short of excellent. Online ordering is fast and simple and you're frequently kept up to date with the status of your order. Couldn't ask for anything more. As long as the service remains this good, I will continue to use them for my photographic needs. Give them a try!
Review of , following an experience of by MALCOLM CLIFTON A.
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After much research and study of different camera types and models, I made up my mind to choose the Canon EOS R5 camera, which Willoughby’s had in store at a reasonable price. The website was quite informative. I placed my order, and everything went on well, with no complications. The order was acknowledged within minutes, and Willoughby’s had information about the shipping at all stages. There was a lot of packing when the camera was received, and everything was just as expected.
Review of , following an experience of by DEMETRIUS HICKS A.
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I received my Sony FE 24-70mm f/2.8 lens in good time and had great communication regarding delivery. The lens was packaged nice and securely. I have been getting the shots for wildlife as well as portrait photography and it has exceeded my expectations. Thank you Willoughby's for your customer service and proficiency in delivery. Cheers all.
Review of , following an experience of by NEWMAN A.
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Very fast shipping with frequent updates on delivery time. I ordered my Nikon D750 camera after finding it at the best price on willoughbys.com. After the purchase i was frequently updated with texts about delivery time and also given the option of various delivery slots. I found this very helpful and will definitely buy from willoughbys.com again
Review of , following an experience of by HARRIS BRAUN A.
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I have ordered from willoughbys.com and never had a problem. The prices are always competitive and delivery has always gone smoothly. Would definitely recommend them and use them again myself.
Review of , following an experience of by DOLLIE VELEZ A.
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Absolutely brilliant shopping experience!!! The order and delivery of my Canon EOS R50 camera from willoughbys.com was easy and effective from start to finish. I was kept reliably informed at each stage of the transaction and the delivery arrived, as promised, within an hour time frame.
Review of , following an experience of by ISMAEL LEON A.
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I purchased the Olympus OM-D E-M5 Mark III camera from Willoughby’s camera. Thanks to their complete website, it was easy to place my order and compare the cameras, and ordering was rather simple. The camera came well packaged, and in full working order. I would definitely use the store again and would recommend them to anyone. A very happy customer!
Review of , following an experience of by GARY MULLEN A.
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Great price, friendly customer service. Thank you.
Review of , following an experience of by DANIEL WOODLEY A.
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The website was easy to navigate, prices were competitive and delivery was extremely prompt and efficient.
Review of , following an experience of by SANDOVAL A.
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I recently wanted to upgrade my DSLR camera. I read the review and willoughbys.com was the best place. My order was placed and I was happy that it arrived bang on time within an hour slot provided. I’m thrilled with my purchase, and I was kept informed of the time slot for delivery.
Review of , following an experience of by DANNY BRYANT A.
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OM1 Mark II Excellent service, couriers to deliver to our region. Highly recommended the OM1 camera.
Review of , following an experience of by GEORGE COMPTON A.
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I had been looking to buy the Sony FE 85mm f/1.4 lens and finally placed an order through willoughbys.com. The whole process of order and payment went smoothly and I was also kept informed of the delivery. The lens arrived very well packed and was delivered in perfect condition. Thank you Willoughby’s for such efficient service.
Review of , following an experience of by JAMES MACDONALD A.
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Product arrived quicker than anticipated, was kept updated with delivery, price was very competitive.
Review of , following an experience of by SHANE WRIGHT A.
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I conducted thorough research and finally decided on the Canon EOS R3 camera. Willoughby’s online chat assisted me in addressing some concerns and made the choice easier. The camera was well packaged and delivered on time. Thanks to Willoughby’s great service! Good work! I would not go to any other store.
Review of , following an experience of by LUCIEN MCKAY A.
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Shipped Wednesday afternoon and arrived Friday morning. Great speed, great service, wonderful experience! Thank you Willoughby's Photo!
Review of , following an experience of by SIMON KERR A.
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Great customer service, very fast delivery.
Review of , following an experience of by BRETT ROWE A.
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The service was excellent. The order was processed quickly and the notifications kept me informed of its status. A great purchasing experience.
Review of , following an experience of by MICHAEL STARR A.
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Good range of products. Low prices & speedy delivery. The time of delivery since the order was confirmed was quite short and my Canon RF 100mm f/2.8 lens arrived in perfect condition. Outstanding!!!!
Review of , following an experience of by WILLIAMSON A.
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Fantastic company and service! Very happy with my new camera. Prompt communication and delivery, cannot fault them.
Review of , following an experience of by ALANA LELIEVRE A.
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Fast delivery, customer support team were very helpful. The Sony FE 24-70mm f/2.8 lens I ordered came within a couple of days. Couldn’t be happier!
Review of , following an experience of by WOODROW HENDERSON A.
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Excellent to deal with Excellent camera, Shipped immediately. Great customer service
Review of , following an experience of by SCOTT EVANS A.
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Great service! Ordered my OM system Tough G7 red from Willoughby's Cameras last week. Once I ordered it, I called up and asked if I could pay extra for express shipping. They were super helpful on the phone and send it the same day. I received the card 2 days after! Thanks :
Review of , following an experience of by STEVE CRIMSON A.
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Very pleased Fantastic service, very friendly staff, an absolute pleasure to do business with
Review of , following an experience of by STEPHANIE LOCKFORD A.
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Excellent Service Prompt in responses and everyone that I had spoken to was very engaged and willing to help resolve an issue. They also gave pretty accurate estimated times when stock was arriving and also helped reserve some stock in advanced. Would purchase again in the future.
Review of , following an experience of by MATT A.
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Excellent service!
Review of , following an experience of by JORDAN BROWNE A.
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Competitive prices Excellent customer service, competitive prices and prompt delivery. What more do you need!
Review of , following an experience of by STEVEN MONROE A.
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Good online shopping experience and the DHL delivery tracking information was also very good.
Review of , following an experience of by JULIAN EVERITT A.
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Very fast process from ordering to delivery. Perfect shopping experience!
Review of , following an experience of by RAYMOND LAKE A.
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Great service, will use again
Review of , following an experience of by RODNEY BOWEN A.
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Fast delivery, great prices , professional advice. Highly recommended
Review of , following an experience of by MICHAEL SWEYER A.
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