Customer reviews
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I’m very pleased with this purchase and as always Willoughby's was great. My Sony FE 90mm f/2.8 lens was shipped to me quickly and was very reasonably priced. I would definitely buy from willoughbys.com again!
Review of , following an experience of by RICHARD N A.
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Great service and good shipping options from Willoughby's camera. Had what I needed in stock and shipping was very quick. Nice to deal with them.
Review of , following an experience of by WILLS MORENO A.
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Ordered a Sony ZV-1 camera from Willoughby's Emporium. Great service, fast shipping and no issues with the camera. 5 star service
Review of , following an experience of by MYLES ROBLES A.
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Great service, received my order the next working day with the fast shipping. Good prices compared to other competitors. Highly recommended.
Review of , following an experience of by NELSON ELLISON A.
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Good service, frequent updates on delivery progress, best price I could find, fast shipping, well packaged. My GoPro camera arrived as described. I was satisfied completely with the camera and the delivery time. Kudos Willoughby's camera
Review of , following an experience of by RAIDEN MONROE A.
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After being let down by other companies, Willoughby's were my only choice for getting my Polaroid camera. I was a little worried as I didn't know the company but I received excellent communication, faster than expected shipping and delivery. I will do business with Willoughby's again.
Review of , following an experience of by FELICITY Z A.
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Fast efficient service, order arrived on time and I received good communication from the company regarding dispatch and tracking.
Review of , following an experience of by GENESIS CROSS A.
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Phenomenal service. Ordered a Celestron travel scope, and they delivered it after 4 days, Product came well packaged, and works just as expected. Many thanks for the help, and I would definitely order from Willoughbys.com again.
Review of , following an experience of by THOMPSON A.
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I needed to upgrade my camera system and Willoughby's camera had the best prices. It was easy to find the one I needed on their website, they shipped my order exactly when they said they would and the packaging was excellent. Highly recommended.
Review of , following an experience of by ALISSON KNIGHT A.
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Easy to navigate website, good stock availability and good pricing. The tripod was exactly as advertised and it was delivered as advertised. I would definitely consider Willoughby's in the future if I'm looking for camera accessories.
Review of , following an experience of by LAURA ERICKSON A.
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I ordered my Canon Speedlite flash on Tuesday and it was delivered on Friday by UPS so I had a two hour window. I would have received it on Thursday but I was working and it was easy to change the day. The flash was well packaged and I am very pleased with the service I received. I will definitely use this company again.
Review of , following an experience of by MATHEW VALENCIA A.
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My order arrived in good time and in good condition. I am pleasantly surprised with the quality of the camera.
Review of , following an experience of by MADDISON POPE A.
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Absolutely great product and service. The entire process (shopping, check out, tracking my order) was seamless and efficient. The camera was delivered before the estimated delivery date which was a pleasant surprise. I am very happy with it.
Review of , following an experience of by MARY WILEY A.
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An Excellent Online Shopping Experience Very satisfying to find a company with very competitive pricing, clear and easy website, and very fast delivery. My Nikon Z50 camera was well packed, arrived safe, and most importantly, works exactly as expected. Excellent!
Review of , following an experience of by GREG BECKER A.
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Excellent service. I ordered my Sony FE 90mm f/2.8 lens and the process was very quick with excellent free next day delivery. I will definitely revisit willoughbys.com and have already recommended this website to others. Outstanding experience so far, Thank You.
Review of , following an experience of by JOHNNY N A.
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Willoughby's camera had the best price for the Canon EOS R8 camera I was looking. the website is easy to navigate and the transaction was hassle free. Quick and on time delivery and will use again. Recommended!
Review of , following an experience of by RACHEL BOYER A.
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Great selection of top company brands to choose from when shopping for accessories for my camera. Their website gave clear and useful information on their products and ordering was very straightforward. The order was very well packaged and delivered in the given 1 hour delivery slot. Excellent service all round. I will certainly use them again.
Review of , following an experience of by ISSACS ATKINS A.
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I found the willoughbys.com to be a very reliable, swift and fair priced. They offer a great various of assortments with detailed specs and easy checkout process. The different delivery date options made it easy for me plan ahead.
Review of , following an experience of by MIKE SHERMAN A.
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I searched online for a new DSLR camera and found good pricing and supply promises from Willoughby's camera. Ordered just after 11 am and received fast, detailed progress information and my new Canon EOS 90D camera arrived the next day. The camera delivers exceptional image quality with impressive detail, dynamic range, and low noise performance. It produces high-resolution images with accurate colors, making it suitable for a wide range of photographic applications.
Review of , following an experience of by ADAN DOUGLAS A.
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I am very pleased with the camera I ordered from Willoughby's camera, not only was the camera the best price on the internet but also they delivered within 24hours for a very reasonable cost. I would definitely use this company again for it's superb customer service.
Review of , following an experience of by KAREN HAMLET A.
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First time dealing with Willoughby's camera, easy to order, quick confirmation and super fast delivery, extremely impressed!! my order arrived on time in great condition. Will definitely be doing business with this company in the near future.
Review of , following an experience of by ALAN BROWN A.
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Website very clear. Ordering was straightforward, and good communication about progress of order. Delivery completed on time in 3 days. Would recommend this camera warehouse.
Review of , following an experience of by JAMES BROOMFIELD A.
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Excellent service and prompt delivery. I ordered a Nikon Z 50 camera late on Thursday and it was delivered 2 days later even though I only paid for standard delivery. The ordering process was straightforward and only took a couple of minutes. I Would certainly recommend Willoughby's and would not hesitate using them again.
Review of , following an experience of by JOCELYN WILEY A.
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Everything’s great, no problems with shipping or the merchandise. My Sigma 16-28mm f/2.8 lens was delivered super fast next day and in great condition with no damage to the box. I’d definitely order from them again.
Review of , following an experience of by JULIETTE D A.
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Best price I could find online, plus the advantage of being able to use FedEx- Excellent communications throughout via e-mail, order arrived as expected and I was able to continue on with my shooting schedule without skipping a beat. I have used Willoughby's many times and for sure I'll get back
Review of , following an experience of by MIKE RUSSELL A.
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First time buyer, could not be happier with the seamless order to fulfilment process. order arrived much quicker than stated with updates along the way. It has been a long time since I received such a seamless purchase. Will definitely purchase again if I find the right product.
Review of , following an experience of by FRANCIS WIGGINS A.
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From ordering to doorstep delivery in less than 24 hours. Easy ordering, quick delivery - everything arrived well packaged and undamaged. I have never had a bad experience dealing with willoughbys.com
Review of , following an experience of by CHARLES B A.
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This is the 2nd time we have used Willoughby's. Both times have been very good experiences. The camera is exactly as advertised, the website very clear and delivery quick and efficient. We will use them again
Review of , following an experience of by NOEL CRANE A.
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Bought a new Nikon Z6 camera, paid for a delivery slot and It all turned up perfectly as planned. The camera is excellent and the service very good. Thank you Willoughby's for providing such great products and service!
Review of , following an experience of by CLARK FERDINAND A.
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Can't complain about anything - price was cheapest around, delivery was fast and early.
Review of , following an experience of by AUDLEY STEPHENSON A.
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This is the first time I have used Willoughby's camera and I found the service to be very quick and reliable, all at very competitive prices. I would certainly use this company again and fully recommend them as a good reliable company.
Review of , following an experience of by JOE NASH A.
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Ordered a case for my new Canon EOS R8 camera and it arrived 2 days early! Everything was wonderfully packaged and I couldn't be happier
Review of , following an experience of by DONALDSON A.
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Excellent service and competitive prices Competitive price on a Sony a6700 camera which was out of stock elsewhere, and a refurbished option for greater savings was available. Prompt and useful advice by email from a member of the sales team before purchase. Shipped and received on time.
Review of , following an experience of by NATASHA R A.
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I popped in and was served by Jim (lighting specialist). Extremely informative, Jim & Greg were fantastic, Contacted Jim by phone later to reserve item. He had it all ready to go and even offered a coffee when I arrived to pick it up. Excellent service.
Review of , following an experience of by TIMOTHY BUCKLEBURY A.
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I have done a Canon lens trade in and purchased a Camera and Moza aircross gimbal from the new Willoughby's store. An excellent, friendly service. It is great to have this store now open.
Review of , following an experience of by CHUCK O. PUTNEY A.
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Rachel Wood was so much help. When explaining my situation, she emphasized immediately and knew what camera what would be best. Greg also was a lot help by showing me, in detail, how the shotgun microphone work run on go. Thank you
Review of , following an experience of by LESLEY MCLEARY A.
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Superb well adorned interiors store light , well-ventilated well laid out. Excellent and knowledgeable staff. No need to shop online with a Willoughby's Cameras around
Review of , following an experience of by VICTORIA TADLEY A.
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Excellent customer service from Greg and Jimmy at Willoughby's Cameras NY. Highly recommend Greg and Willoughby's Cameras for top-notch service.
Review of , following an experience of by NEIL HEADLEY A.
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Top class customer service! I was buying the FUJI XHS2. Mr Greg made sure that I got the best deal and the best lens for my new setup! If you are ever in the area ask for Greg! The best customer service that I have experienced!!! Fully recommended!
Review of , following an experience of by ROBERT BERRIDGE A.
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Jimmy and Greg were absolutely amazing when I came into the shop today - top class service and really appreciated the time that Jimmy spent going through things with me. Highly recommend
Review of , following an experience of by SEAN BRADFIELD A.
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I love the store. Greg the shop consultant was extremely helpful. Definately would recomend visiting the shop!
Review of , following an experience of by MARCELO CHERTSEY A.
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Jim was very helpful with genuine advice.
Review of , following an experience of by PAUL SILCHESTER A.
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Great customer service in the shop from Greg who is very knowledgeable
Review of , following an experience of by JOEL SOUTHALL A.
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I just bought a new lens for my Sony a73 camera at this store and wanted to give a huge shoutout to Jimmy. o happy with the service and cannot recommend this store enough, will absolutely be back if I need anything else!
Review of , following an experience of by ANDERSON HOLMES A.
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Excellent customer service, incredibly helpful and knowledgeable
Review of , following an experience of by SUSANNE PUTNEY A.
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Greg was very helpful with my enquiries and he has a good knowledge relating to photography. Highly recommend to visit Greg!
Review of , following an experience of by ROBERT GREENFORD A.
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Greg was really helpful and found the right lens for me and work out what was wrong with my camera! Thanks!
Review of , following an experience of by GREG NORTHOLT A.
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Top Notch customer service! I was buying the Sony a7 mark IV. This store is large with a good selection of camera and equipment and is the best place to go for a comprehensive selection of equipment and knowledgeable staff. Highly Recommended !
Review of , following an experience of by JOHN HOLTON A.
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They were very helpful
Review of , following an experience of by ARIEL HANSON A.
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Great price and a really good experience with the company. My Manfrotto tripod was Packaged well and arrived quickly. Thanks for a great online purchasing experience!
Review of , following an experience of by NICOLE YOUNG A.
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Jimmy is amazing - he was so helpful with my camera and is a real asset to the team. Every time I take a photo I will think of you!!! Thank you so much
Review of , following an experience of by LEWIS WALKER A.
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Amazing store. My camera sensor was dirty and Charles was super helpful in talking me through the cleaning process and completely repaired it as well as cleaning my camera lens. He was very patient and offered genuine assistance. Top sales consultant!
Review of , following an experience of by SIMON ASHFORD A.
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Had a wonderful visit to Willoughby's Cameras today. Courteous and knowledgeable staff greeted me at the reception and proceeded to spend almost an hour helping me make lens and accessory decisions. Jimmy knows his lenses. While Jimmy was very passionate about camera. Thanks again, team Willoughby's Cameras!
Review of , following an experience of by MARK COULSON A.
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I bought a camera online and had a problem with it, went to Willoughby's Cameras in New York and the problem was solved quickly, the camera was replaced and I was very impressed with the customer service provided. Congrats Willoughby's Cameras!
Review of , following an experience of by DEVON GREENE A.
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I ordered my Insta360 camera and within 48 hrs. it came in excellent packaging and I found no fault with their service. I had an email confirming payment and soon followed by shipping. This company is on my list for future purchases.
Review of , following an experience of by ANDREW SCOTT A.
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It was an excellent experience at Willoughby's Cameras New York. I met Jimmy who helped me in finding best product for my gear. Especially his professionalism, sharing knowledge made the shopping great. I really recommend Jimmy, and Willoughby's Cameras team for the their great service.
Review of , following an experience of by ENRON BAUGHURST A.
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Great photography shop in New York and really knowledgeable staff who are very helpful!
Review of , following an experience of by PETER DRAYTON A.
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Good store, good clerks. I came in knowing exactly what I wanted and was helped swiftly by one of the staff who was polite. Was in and out without an issue.
Review of , following an experience of by MARTIN BROOKS A.
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Very nice shop, got everything you could possibly need from beginner to pro. The staff are super helpful, knowledgeable and really nice. I was helped by Jimmy who was very patient with my questions and really helped me out! I would recommend this place to anyone and everyone for all their camera needs!!
Review of , following an experience of by MICHAEL OFFORD A.
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Excellent service 👏 👍 Expertise sales
Review of , following an experience of by JIM BOWEN A.
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Bought a Canon EOS R5. Was a great experience and the staff member Jimmy was a great help would definitely come to him again if I had any concerns.
Review of , following an experience of by DARREN BURGHFIELD A.
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After my extensive research I decided to order my new Sony a7R IIIA camera from Willoughby's camera. The process was simplicity itself and the delivery by FedEx equally impressive with constant reminders of when to expect my purchase. I have already recommended Willoughby's to everyone.
Review of , following an experience of by BERNARD S A.
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Pleasant, and professional staff with great knowledge about products.
Review of , following an experience of by JEREMY COX A.
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Did not have in stock what I wanted despite advertising that they sold it .
Review of , following an experience of by CUSTOMER ORDER#09928222N A.
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Great service , with friendly knowledgeable staff.
Review of , following an experience of by AMIRA PUGH A.
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Very pleased about the transaction. Good communication from Willoughby's camera, they kept me informed continuously informed and delivery was right on time and much quicker than anticipated using the standard means of shipping at no cost to me.. Thank you for a great, easy transaction.
Review of , following an experience of by ELIZABETH PEREZ A.
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Amazing experience! I walked in and was right away assisted, and five minutes. The tall, humorous bearded guy fixed my sensor and got rid of fingerprints. My go to camera shop in NYC. Would recommend :)
Review of , following an experience of by RUTH CHADWICK A.
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Bought a lens for my Canon 90D DSLR and the staff were very helpful and sweet. Let me try the glass with my camera outside!!
Review of , following an experience of by CHARLOTTE SWEENEY A.
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Great store with a lot of choices. Friendly and professional team. Would highly recommend!
Review of , following an experience of by GRACE TAYLOR A.
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I was quoted an estimated delivery of 3-5 working days upon purchasing my products and what a pleasant surprise I had when I received both e-mail and text confirmation to let me know my order was due for delivery Friday, having placed the order late on a Wednesday. The package was delivered by UPS, came well packaged, had all relevant paperwork and was, most importantly, exactly what I ordered.
Review of , following an experience of by MEGAN ROBINSON A.
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I found them extremely helpful and their knowledge and advice second to none. They also had customer service skills which are a rarity nowadays.
Review of , following an experience of by SUSAN PINK A.
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Fast reliable service and reasonably priced.
Review of , following an experience of by CHRISTINA BAIRD A.
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They have all the latest cameras available in store and run matching discounts with others like B&H Photo. No hard sell and plenty of opportunity to test out various cameras / lenses/electronics.
Review of , following an experience of by ALISTAIR GUY A.
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I ordered a Sony a6700 camera and it arrived within a couple of days. It was at a lower price than anywhere else, and the transaction was simple and trouble-free. I would definitely buy from this company again.
Review of , following an experience of by BRANDON WALKER A.
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Best camera shop in New York. Bought my first camera and took it in for them to take a look at - Greg was so friendly and helpful, showed me how to update firmware and didn't make me feel silly for not knowing what I was doing. Will be visiting again!
Review of , following an experience of by BARLEY SCHWEDLER A.
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Really helpful and really honest about likely outcomes of repair and pricing. Really know what they’re doing, will definitely return. Thank you!
Review of , following an experience of by ADAM EDMONTON A.
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Really friendly guys, super helpful
Review of , following an experience of by ELAYER CHISWICK A.
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Excellent service, delivered quickly with email details of delivery time etc. Excellent price too, much cheaper than other online stores. Would definitely shop there again.
Review of , following an experience of by SAMANTHA LEE A.
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Friendly staff, helpful upon arriving in store. I did try and call a few times about my collection but couldn't get through.
Review of , following an experience of by JACK CROSSLEY A.
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Everything was excellent, bought a Canon EOS R6 Mark II camera which was cheapest by far at Willoughby's camera, Excellent throughout and the order was dispatched later that day. Received the camera 2 days later via UPS who are great couriers. Will definitely use Willoughby's again.
Review of , following an experience of by KEVIN LEWIS A.
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Brilliant service. From order to delivery was extremely quick. my order was well packaged. i wouldn't hesitate in recommending this company to anyone.
Review of , following an experience of by JOHNSON HALL A.
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Thoroughly generous with their expertise and knowledge, they sorted out my camera problem in minutes. A great local camera shop run by experts. Thank you so much.
Review of , following an experience of by SANDRA BUTLER A.
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Excellent friendly and knowledgeable staff. They were interested in what I asked and gave good advice. I was really impressed.
Review of , following an experience of by JUSTINA COTSWOLD A.
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This is a very neat camera shop. The service was excellent, these guys really know about what they are selling. Here you’ll find some understanding people that will help you with a big smile in their faces. Highly recommend :)
Review of , following an experience of by LYDIA HANLON A.
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Having read the reviews, I chose Willoughby's camera to supply me with a Sony a9 III camera which I needed urgently. The service was exemplary and quicker than I expected. From the order confirmation to the tracking, it all went very smoothly indeed. I will definitely be shopping at Willoughby's again and again for all of my photography & video needs!
Review of , following an experience of by BRITTANY JACKSON A.
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After placing my order, I received my package within 2 days. On the day I was to receive it, I got both a text and email telling me the expected delivery time, and it was delivered within that specified time too. This is a nice touch of customer service which I really liked. If I was to buy anything again from Willoughby's, I wouldn't hesitate to use them again. Highly recommended.
Review of , following an experience of by LAUREN WHITE A.
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I was struggling on what Monopod to buy. Phoned them up and they gave me loads of advise without trying to sell me things outside my budget.10 mins later rang me back with good info. product ordered and was 3 to 5 working day delivery but was here 2 days later. Would recommend willoughbys.com to everyone
Review of , following an experience of by DANIEL MOORE A.
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This is the first time I have ordered through Willoughby's camera, and what a pleasure it was. I got free delivery and the order turned up two days later. Have ordered a lot over the internet in the past, this was one of the easiest experiences I've had. Well Done.
Review of , following an experience of by EMILY DAVIS A.
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Fast Delivery, good communications regarding the progress of the order, would def use Willoughby's camera again for my photographic needs.
Review of , following an experience of by CHRISTOPHER ANDERSON A.
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Great product, great price, superfast delivery Very pleased with the camera I purchased. I ordered it one afternoon and choose the free (within five working days) delivery option, but it arrived the next morning! Very impressed, would definitely use this company again.
Review of , following an experience of by AMANDA M A.
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After searching the internet for quite a while I found Willoughby's camera to be the cheapest for my Canon EF 24-105mm f/4 lens and free delivery as a bonus. I placed my order late Sunday afternoon and received a confirmation e-mail straight away. First thing Monday morning I received my invoice and confirmation of order being dispatched, Monday evening received e-mail confirming delivery next day and Tuesday morning received an e-mail informing me that my order would be delivered by FedEx, will defiantly use again.
Review of , following an experience of by MICHAEL SMITH A.
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Recently ordered a Sony FE 24-105mm f/4 lens and it arrived in two days. Very good price + free postage. Best of all - very impressive contacts and order tracking. A real pleasure to deal with and would use again without hesitation. Thanks
Review of , following an experience of by JOSHUA THOMAS A.
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Purchasing is easy with Willoughby's camera. Pricing is competitive, range of products is fantastic and delivery was fast. Communications were swift and appropriate,
Review of , following an experience of by RYAN THOMPSON A.
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Online shopping made easy. Very easy to order, great prices and super fast delivery. Will definitely recommend to friends.
Review of , following an experience of by ASHLEY TAYLOR A.
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Great company! Bought a Canon R7 camera and it was shipped the next day and I received a text telling me this, it was then delivered the day after and I got a text telling me what time it would be delivered that morning. Great price too, would highly recommend.
Review of , following an experience of by JENNIFER HERNANDEZ A.
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I was a bit skeptical ordering from this website but everything went to plan and i had my Sony ZV-1 camera delivered next day with txt msg updates and it’s exceeded any expectations I thought I had :-)
Review of , following an experience of by JESSICA MILLER A.
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The whole process was very straightforward with Willoughby's camera. Great price for the camera, followed by great service. Email updates throughout the order process, including the tracking reference with the courier so I could track the order without having to ask Willoughby's for the information. Simple, straightforward, value for money. Will definitely recommend this company.
Review of , following an experience of by DAVID BROWN A.
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This place has the best prices and top notch service. I placed my order on Friday and was expecting to receive it on the following Friday, but it arrived on Tuesday, together with a sms message letting me know the delivery time within a 1 hour slot. Thanks Willoughby's, in the future I will use you for any additional items I may need for my camera and accessories.
Review of , following an experience of by NICHOLAS GARCIA A.
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This was cheapest place to get my Sony FE 24-70mm f/2.8 lens from & it arrived in great condition, they kept me updated by text for when it was dispatched which made tracking where it was easy, I will definitely be purchasing more products from them.
Review of , following an experience of by MATTHEW WILSON A.
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Canon SX740HS Exactly as described as what was said, judging from reviews, it's nice. My first one was stolen on a vacation. So glad they are so easy to use!
Review of , following an experience of by LESLEY CEVALLOS A.
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Excellent Product! This product works very well. The online shopping was very easy to use and navigate. Overall great experience!
Review of , following an experience of by MARLON BEECHER A.
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Excellent product and service. Quick reliable information, and delivery at fair prices. Fantastic company to purchase from
Review of , following an experience of by MARY J. BILL A.
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Works as expected! The delivery took a little bit too long but quality was as expected. Willoughby's Cameras price is better
Review of , following an experience of by EDDY GILLARD A.
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Great Camera for all phases of Photography The Canon 6d Mark II is providing this photographer with one of the best experiences.
Review of , following an experience of by CHEVY KANE A.
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A great product as advertised. Easy shopping with fair prices and great shipping. Great product. Would/will buy another one soon.
Review of , following an experience of by JAMES ALLAN A.
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