Customer reviews for willoughbys.com

Customer reviews

• 5 / 5

  

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  I bought a new Canon R5C + lens at very good prices and quick promised delivery - Willoughby did it all!

  Review of 12/12/24, following an experience of 12/11/24 by BARRY FORD A.

• 5 / 5

  

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  Great customer service and happy with the lens.Excellent price point, and delivered with no issues. Significantly cheaper than anywhere else online. Thanks.

  Review of 12/12/24, following an experience of 12/11/24 by PAUL GOLF A.

• 5 / 5

  

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  Price was great , customer salesperson I spoke too was friendly and knowledgeable and was straightforward, swift and was regularly updated about the delivery process. I would highly recommend this company.

  Review of 12/12/24, following an experience of 12/11/24 by MEGHAN WILBERT A.

• 5 / 5

  

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  Shopping here was a joy. Great prices, fast delivery, and excellent customer service. What more could you want?

  Review of 12/7/24, following an experience of 12/3/24 by FREIDA LITTLE A.

• 4 / 5

  

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  We love our new Sony FE 24mm f/1.4 lens! The quality is exceptional and the friendly and efficient customer service was fabulous. Would highly recommend. Thank you

  Review of 12/7/24, following an experience of 12/3/24 by ARCHIE WIGGINS A.

• 5 / 5

  

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  I’ve shopped around, but this store had the best prices and fastest delivery. My Sony a7 III camera arrived in perfect condition. Works great and It has exceeded my expectations. I HIGHLY recommend this store and its products!

  Review of 12/7/24, following an experience of 12/2/24 by MELANIE HENSLEY A.

• 5 / 5

  

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  The order process was seamless, and my Nikon Z6 II camera was delivered without any issues. This store truly values its customers.

  Review of 12/7/24, following an experience of 12/3/24 by KATELYN GLOVER A.

• 5 / 5

  

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  Awesome online buying experience with willoughbys.com. Shipping was in a reasonable time and the Canon XF605 camcorder itself exceeded my expectations. The quality is unmatched!

  Review of 12/7/24, following an experience of 12/2/24 by DAWN WINTERS A.

• 5 / 5

  

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  My new Sony FE 24-105mm f/4 lens was delivered well ahead of schedule, and the quality is outstanding. I couldn’t be more pleased.

  Review of 12/7/24, following an experience of 11/11/24 by STEPHANIE A. A.

• 5 / 5

  

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  It's so refreshing to deal with a company that knows what good customer service is. My Sony A6700 camera was delivered at the specific time I requested and arrived as depicted in the pictures, and the packaging was flawless. I will definitely purchase from Willoughby’s again.

  Review of 12/7/24, following an experience of 12/2/24 by LEIF MORROW A.

• 5 / 5

  

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  I ordered late in the week and still received my tripod within days. Incredible service and quality products.

  Review of 12/7/24, following an experience of 11/6/24 by JOANNA LYNCH A.

• 5 / 5

  

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  I was in search of a Nikon Zf camera and after some online searches, I found Willoughby's camera. After placing an order with the help of Ralph, My arrived ahead of schedule, and it was packed with care. I’ll be telling my photographer friends about this place.

  Review of 12/7/24, following an experience of 12/3/24 by CECILIA ALLISON A.

• 5 / 5

  

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  Once again Willoughby’s delivered as promised. After placing the order, I received the Canon RF 85mm f/1.2 lens way faster than I had expected. The whole buying experience was smooth including the shipping because the lens was well packed and there was a follow up email to check on my satisfaction. Definitely recommend.

  Review of 12/7/24, following an experience of 12/3/24 by JAKE FREEMAN A.

• 5 / 5

  

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  I was nervous about buying online, but everything went perfectly. My Sigma 30mm f/1.4 lens arrived in perfect condition and on time. I was impressed with the quality of the lens and I definitely will be using it a lot for my future projects. Bravos to the Sigma and to the seller.

  Review of 12/7/24, following an experience of 12/2/24 by SHERMAN A.

• 5 / 5

  

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  Super fast delivery. I placed an order for a Manfrotto tripod and it fitted the description, was in perfect condition, well-packaged and was on time. The tripod is of a high standard, Sturdy and easy to use. Looks amazing and it fits in the side pocket of my bag perfectly.

  Review of 12/7/24, following an experience of 12/2/24 by GEORGE CANTRELL A.

• 5 / 5

  

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  Excellent service from start to finish. The after sales service team is also very good, fast and professional. Highly recommended!

  Review of 12/7/24, following an experience of 10/25/24 by KATHRINE DECKER A.

• 5 / 5

  

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  Willoughby’s camera emporium has become my go to store for photographic equipment. Their service is consistently reliable, and their shipping times are unbeatable.

  Review of 12/7/24, following an experience of 12/2/24 by LOUIS ROBBINS A.

• 5 / 5

  

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  Having recently bought a camera from willoughbys.com I am truly amazed with their service. The process of ordering the camera to its delivery was smooth and the camera was securely packed. Would purchase from their website and recommend it to others without hesitation.

  Review of 12/7/24, following an experience of 12/2/24 by FRANK W. A.

• 5 / 5

  

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  Fantastic experience! My lens arrived quickly and was packaged with care. Shopping here was a breeze.

  Review of 12/7/24, following an experience of 12/2/24 by JACOBSON A.

• 4 / 5

  

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  I’ve ordered from several stores, but this was the easiest process. Great service and fast delivery. Couldn’t be happier with my new Tamron 70-300mm lens.

  Review of 12/7/24, following an experience of 11/20/24 by SOL BENJAMIN A.

• 5 / 5

  

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  The website was easy to navigate and my Sony FE 12-24mm f/2.8 lens arrived ahead of schedule. I’ll definitely shop here again.

  Review of 12/7/24, following an experience of 11/13/24 by GIOVANNI DEAN A.

• 5 / 5

  

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  Awesome experience. My Nikon Z8 camera arrived sooner than expected, perfectly packaged and in pristine condition. The whole experience was smooth and professional. Highly recommend.

  Review of 12/7/24, following an experience of 12/2/24 by DANIEL DOWNS A.

• 5 / 5

  

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  I’ve used Willoughby’s camera multiple times and they’ve never let me down. The delivery is always fast, and the quality of their products is outstanding.

  Review of 12/7/24, following an experience of 12/3/24 by AURELIA ROGERS A.

• 5 / 5

  

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  Fast delivery perfectly packaged And so much money saved If you’re in any doubt about using Willoughby's don’t it’s a win win situation.

  Review of 12/6/24, following an experience of 12/5/24 by DEAN HOWELL A.

• 5 / 5

  

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  Both the cameras arrived in short time. Very competitive price. Delivery took 3 business day! Genuine products, unbeaten on price and easily my go-to brand for all camera gear. So grateful!

  Review of 12/6/24, following an experience of 12/5/24 by OWEN GREENE A.

• 5 / 5

  

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  The communication from Willoughby's is exemplary, ensuring customers are informed and confident throughout their purchase process. Their speed of shipping and delivery is also excellent.

  Review of 12/6/24, following an experience of 12/5/24 by JOCELYN PRIDE A.

• 5 / 5

  

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  Fantastic company in Willoughby No one can expect any better from any other company, thank you, Willoughby .Excellent price with 3 years warranty

  Review of 12/6/24, following an experience of 12/5/24 by ADAM BOWLER A.

• 5 / 5

  

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  Ordered on a Tuesday and the items delivered just over a week later the following Thursday all securely packaged and as promised. Will definitely be purchasing again.

  Review of 12/6/24, following an experience of 12/5/24 by ROBERT HALL A.

• 5 / 5

  

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  Super fast delivery at the right price. Used several times. Highly recommend.

  Review of 12/6/24, following an experience of 12/5/24 by JOHN MILLER A.

• 5 / 5

  

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  Great price Fast delivery Top branded products arrive quickly with robust discount but also with extended warranties.

  Review of 12/6/24, following an experience of 12/5/24 by SEAN KEEN A.

• 5 / 5

  

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  Super fast delivery and excellent correspondence. Arrived at home early and in good condition via DHL. Well packaged camera and lens and in brand new condition.

  Review of 12/6/24, following an experience of 12/5/24 by ROONEY PRESTON A.

• 5 / 5

  

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  Ordered RF 200-800 lens from WCE, order was placed on the 1st of December 2024 and a week later on the 4th of December 2024 camera was delivered. If you are in the market for a camera or lens I would definitely recommend WCE as they have exceeded my expectations and have saved me a quarter of the price

  Review of 12/6/24, following an experience of 12/5/24 by JEREMY BRADFORD A.

• 5 / 5

  

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  Best place to Buy Camera!!! I have now bought 2 cameras. No issue with the products. Very fast service. The communication from Willoughby's Photo is exemplary, ensuring customers are informed and confident throughout their purchase process.

  Review of 12/6/24, following an experience of 12/5/24 by ROSE DUCKLING A.

• 5 / 5

  

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  Ordered a Panasonic HC-VX981K camcorder, and it arrived securely packaged and in pristine condition. The checkout process was smooth, and their prices were unbeatable. Buying from willoughbys.com is truly a delightful experience.

  Review of 12/6/24, following an experience of 12/2/24 by CARSON A.

• 5 / 5

  

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  Easy straight forward ordering fast delivery will use again. Arrived at home early and in good condition via UPS. Well packaged camera and lens and in brand-new condition.Would 100% recommend.

  Review of 12/6/24, following an experience of 12/5/24 by ROB WHARTON A.

• 5 / 5

  

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  Very well package. Fast delivery with good communication about my order.Saved a lot compared to US prices and the service was excellent.

  Review of 12/6/24, following an experience of 12/5/24 by GRANT WELSHMAN A.

• 5 / 5

  

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  Great experience overall! The prices at Willoughby's photo are better than most other stores I’ve shopped at, and their fast shipping sets them apart.

  Review of 12/6/24, following an experience of 11/13/24 by PHELPS A.

• 5 / 5

  

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  Ordering my new tripod from Willoughby's camera was such a smooth experience. The website made it easy to find what I needed, shipping was fast and secure. The tripod arrived in excellent shape and exceeded my expectations.

  Review of 12/5/24, following an experience of 12/2/24 by EMILIO DODSON A.

• 5 / 5

  

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  I shopped around for a Nikon Z8 camera and Willoughby’s Photo had the most affordable price. Their customer service was excellent, they answered all of my questions, and the camera was received on time. Their range of products & services are outstanding and certainly, I will go back for more purchases.

  Review of 12/5/24, following an experience of 11/14/24 by RENALDO KENT A.

• 5 / 5

  

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  I ordered a Sony a7 IV camera and it arrived earlier than expected. The packaging was perfect, and the camera was exactly as described. I’ll definitely return for future purchases.

  Review of 12/5/24, following an experience of 11/14/24 by HAYDEN PRESTON A.

• 5 / 5

  

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  My recent order of a tripod from Willoughby's camera was a fantastic experience. The shipping was surprisingly fast, and the tripod arrived in pristine condition, securely packaged.

  Review of 12/5/24, following an experience of 12/2/24 by SHANE SAVAGE A.

• 5 / 5

  

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  Exceptional service. The website is straightforward, the prices are the best and their customer service team is incredibly responsive. They’ve gained a loyal customer.

  Review of 12/5/24, following an experience of 11/21/24 by MACK STOUT A.

• 5 / 5

  

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  Shopping with willoughbys.com was smooth from start to finish. Their website is well organized, and I found exactly what I needed without hassle.

  Review of 12/5/24, following an experience of 11/14/24 by VERA LARSEN A.

• 5 / 5

  

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  The fast shipping and secure packaging from Willoughby's photo really impressed me. They offer better prices than most competitors, and their selection of camera gear is unbeatable.

  Review of 12/5/24, following an experience of 11/14/24 by DIANNE LAWSON A.

• 5 / 5

  

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  Willoughby's camera is now my go to store for photography gear. Their prices beat Amazon and Adorama, and the fast shipping is a huge bonus. The website is easy to navigate, making the whole process seamless.

  Review of 12/5/24, following an experience of 11/6/24 by KRISTY HERRERA A.

• 5 / 5

  

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  I recently ordered a camera and lens combo from Willoughby's camera and I’m so pleased with the entire experience. The delivery was fast, the packaging was protective, and the products were in perfect condition. Highly recommended.

  Review of 12/5/24, following an experience of 11/20/24 by JULIO TRAVIS A.

• 5 / 5

  

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  I ordered a Canon XA70 camcorder, and it arrived 3 days earlier than expected. Everything was packaged safely, and the camcorder exceeded my expectations. Fantastic service.

  Review of 12/5/24, following an experience of 11/7/24 by CHRISTY B A.

• 5 / 5

  

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  Bought a Sony ZV-E10 camera and the process was seamless. The camera arrived in perfect shape, and I appreciated their quick response to my inquiries.

  Review of 12/5/24, following an experience of 11/6/24 by CORINNE REILLY A.

• 5 / 5

  

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  The delivery from Willoughby's camera was remarkably quick. They shipped the order the same day, and it arrived in perfect condition. Prices are competitive, and service is excellent!

  Review of 12/5/24, following an experience of 12/2/24 by WATKINS A.

• 5 / 5

  

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  willoughbys.com stands out for their reliability and consistent service. Their prices often beat most brick and mortar camera stores and their delivery process is flawless. Highly recommend.

  Review of 12/5/24, following an experience of 11/6/24 by BEVERLEY COOK A.

• 5 / 5

  

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  Placed an order for a Fujifilm X100V camera and I was amazed at the speed of delivery. The camera was packaged with care and arrived in mint condition.

  Review of 12/5/24, following an experience of 11/19/24 by GAIL CHRISTINE A.

• 5 / 5

  

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  I was impressed by how quickly my order arrived. Willoughby's provides competitive pricing and excellent packaging, ensuring everything arrives me in perfect condition.

  Review of 12/5/24, following an experience of 12/1/24 by ORVILLE GONZALES A.

• 5 / 5

  

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  Willoughby's competitive pricing and reliable shipping make them my favorite photography store. Their website is also much easier to navigate.

  Review of 12/5/24, following an experience of 12/2/24 by ELOISE B A.

• 5 / 5

  

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  First time ordering and the communication and speed of processing were fantastic. The Sony a6100 camera is awesome and arrived within time frame stated well packaged and in good condition.

  Review of 12/5/24, following an experience of 12/1/24 by LOUIE HOFFMAN A.

• 5 / 5

  

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  I bought a Sony a7R V camera and I am very satisfied that I picked Willoughby’s for this purchase. It was a smooth process and the customer service was very accommodating. The camera arrived in perfect condition, well ahead of the expected date and was well packaged in a box. Will definitely recommend Willoughby’s

  Review of 12/5/24, following an experience of 12/2/24 by OMAR KNAPP A.

• 5 / 5

  

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  My favorite camera store for the past 25 years. Great selection of hard to find brands, and fantastic customer service.

  Review of 12/5/24, following an experience of 12/2/24 by AUGUSTINE A.

• 5 / 5

  

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  Easy website to navigate, extensive selection of cameras and prompt updates about delivery process, I purchased the Nikon Z6 III, and it was an excellent experience. The camera was securely packaged and arrived in perfect condition. Will definitely be buying from Willoughby's camera

  Review of 12/5/24, following an experience of 12/1/24 by EMILY POTTS A.

• 5 / 5

  

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  Easy and quick The process was easy. A Thoroughly Professional and Hassle-Free. Experience! Everything from start to finish was friendly and professional.

  Review of 12/4/24, following an experience of 12/3/24 by NATHAN HUNT A.

• 5 / 5

  

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  Super fast delivery, product is used and exactly as described in excellent condition. Very happy with Willoughby's. Thank you.

  Review of 12/4/24, following an experience of 12/3/24 by VALERIE RIVERTON A.

• 5 / 5

  

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  Ordered the wrong the lens adapter by mistake, but was very swiftly altered on the order and rectified, customer services are amazing.

  Review of 12/4/24, following an experience of 12/3/24 by SUSAN COATES A.

• 5 / 5

  

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  Purchased a used camera, in excellent condition and excellent customer service, kept informed of order throughout. Would definitely shop with them again.

  Review of 12/4/24, following an experience of 12/3/24 by STEPHEN HILL A.

• 5 / 5

  

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  A Good Experience A quick response. The used lens was in far better condition than expected. Very pleased.

  Review of 12/4/24, following an experience of 12/3/24 by JUDE HUGHES A.

• 5 / 5

  

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  Great and prompt service. Everything was smooth about the process. Their communications have been great. Highly recommend!

  Review of 12/4/24, following an experience of 12/3/24 by ANNA DREW A.

• 5 / 5

  

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  Sales staff were unbelievable very knowledgeable and very patient with an old hobbyist like me, certainly knew there stuff.

  Review of 12/4/24, following an experience of 12/3/24 by LAURA CHAPLIN A.

• 5 / 5

  

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  Purchased a drone at the Willoughby photo store, at the same time I also purchased the DJI protect insurance. All the staff are super helpful, friendly and good photographers themselves. The manager, Jimmy, goes that extra mile to help you … as they all do. I really recommend you make your next purchase there. Thank you.

  Review of 12/4/24, following an experience of 12/3/24 by PETER GILL A.

• 5 / 5

  

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  Knowledgeable staff, good range of stock.

  Review of 12/4/24, following an experience of 12/3/24 by BARBARA COTTON A.

• 5 / 5

  

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  Well done Willoughby's! Superb service! I missed an offer on the last Black Friday deal. The transaction didn’t go through properly and the lovely and very helpful staff at customer services offered me the discount price. Fantastic service. Thank-you so much.

  Review of 12/4/24, following an experience of 12/3/24 by WENDY GRAHAM A.

• 5 / 5

  

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  Willoughby's is always my go to store, your staff are very knowledgeable and extremely helpful.

  Review of 12/4/24, following an experience of 12/3/24 by PETER SWEETMAN A.

• 5 / 5

  

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  Bought a camera and lens from your shop.They took time to listen and then gave their best advice for the type of camera that suited my needs. Fantastic staff and highly recommended.

  Review of 12/4/24, following an experience of 12/3/24 by SHELLEY GROOME A.

• 5 / 5

  

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  Great service! Really prompt and efficient delivery of my order.

  Review of 12/4/24, following an experience of 12/3/24 by PETE ANDERSEN A.

• 5 / 5

  

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  First time ordering from W.C.E, very quick service and good price for my son's camera battery.

  Review of 12/4/24, following an experience of 12/3/24 by VICTORIA PARKES A.

• 5 / 5

  

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  Super fast delivery. Great price. Overall couldn’t be bettered.

  Review of 12/4/24, following an experience of 12/3/24 by HOWARD PERKINS A.

• 5 / 5

  

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  Good selection from which to choose, easy ordering process and excellent, timely delivery.

  Review of 12/4/24, following an experience of 12/3/24 by JERRY MCNAUGHTON A.

• 5 / 5

  

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  Excellent service and next day delivery. A great camera at a good price thank you.

  Review of 12/4/24, following an experience of 12/3/24 by MAXWELL FERGUSON A.

• 5 / 5

  

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  Prompt efficient service The ordering process was straight forward. The goods arrived promptly. Communication good.

  Review of 12/4/24, following an experience of 12/3/24 by PAUL HEWITT A.

• 5 / 5

  

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  Brilliant Delivered within 24 hours, well packaged looks great.

  Review of 12/4/24, following an experience of 12/3/24 by JACOB ERICSSON A.

• 5 / 5

  

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  Rep went above and beyond to assist me. Very pleased with the experience (as always).

  Review of 12/4/24, following an experience of 12/3/24 by DAVE FULTON A.

• 5 / 5

  

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  Veryhelpful and delivery perfect.

  Review of 12/4/24, following an experience of 12/3/24 by MIKE CARPENTER A.

• 5 / 5

  

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  Great sales person Sales person, Jimmy, really know the products well and was able to help us understand the features of the different ranges. He answered all our questions clearly and straightforwardly.

  Review of 12/4/24, following an experience of 12/3/24 by RICHARD BYRANT A.

• 5 / 5

  

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  A great item at a competitive price. The condition was exactly as described and it arrived within a couple of days. Thank you!

  Review of 12/4/24, following an experience of 12/3/24 by SAM HEMSWORTH A.

• 5 / 5

  

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  Good customer service, staff very helpful and were friendly. Came in store 12pm Tuesday 3rd December San Francisco. The two guys where chatty, knowledgable and very helpful which made the experience pleasant.

  Review of 12/4/24, following an experience of 12/3/24 by GRANT WHYSALL A.

• 5 / 5

  

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  Excellent and friendly service in-store The lens I needed was in stock, but it had to be ordered. The process was straightforward, and I was contacted as soon as it arrived. I would highly recommend Willoughby in Manhattan.

  Review of 12/4/24, following an experience of 12/3/24 by SANDY FOWLER A.

• 5 / 5

  

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  Brilliant service I ordered a new DSLR camera body costing quite a few dollars! The order process went well with no problems. delivery with DHL went very smooth. Very pleased with the purchase process and the delivery.

  Review of 12/4/24, following an experience of 12/3/24 by LUCY DANIELSON A.

• 5 / 5

  

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  Excellent service, great business! Very quick dispatch and delivery time, recommended.

  Review of 12/3/24, following an experience of 12/2/24 by GEORGE LEECH A.

• 5 / 5

  

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  Excellent Service and Binoculars The binoculars are brilliant, so pleased with my purchase, from initial request to purchase to spot on time delivery, everything went so smoothly, couldn’t ask for better service.

  Review of 12/3/24, following an experience of 12/1/24 by NIGEL RICHARDSON A.

• 5 / 5

  

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  Excellent customer service and very good prices. Recently bought a used OMS 90mm f3.5 IS macro lens. Quality product at an exceptional price - and this was not a promotion either. Delivered the next day by DHL, no fuss, just excellent service.

  Review of 12/3/24, following an experience of 12/2/24 by GRAEME DAVIES A.

• 5 / 5

  

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  Excellent customer service and very satisfied with the product. Product i ordered came in a pristine condition given it is not a new product Easy to find and order what we needed on the website, dispatch was really fast and delivery exactly as informed, with great comms in between.

  Review of 12/3/24, following an experience of 12/2/24 by JENNY ACKERMAN A.

• 5 / 5

  

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  Product delivered promptly and as ordered. Telephone service very helpful.

  Review of 12/3/24, following an experience of 12/2/24 by HARRY BARTHOLOMEW A.

• 5 / 5

  

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  Quick and efficient service & kept well informed.

  Review of 12/3/24, following an experience of 12/2/24 by PAUL ADAMS A.

• 5 / 5

  

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  Helpful advice Very helpful confirming the lense was correct for my camera. Very quick response and dispatch. Very happy.

  Review of 12/3/24, following an experience of 12/1/24 by COLLIN WELCH A.

• 5 / 5

  

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  Expert and efficient advice. Very fast service.

  Review of 12/3/24, following an experience of 12/2/24 by STUART WATERSON A.

• 5 / 5

  

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  Great Experience Item was as described Which was in excellent condition and delivered promptly Thank you for a very professional service.

  Review of 12/3/24, following an experience of 12/2/24 by CHARLIE BAILEY A.

• 5 / 5

  

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  Super fast service and very easy to deal with could not ask for any better customer service, well folks.

  Review of 12/3/24, following an experience of 12/1/24 by DUNCAN GERMAN A.

• 5 / 5

  

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  Good pricing, great service.

  Review of 12/3/24, following an experience of 12/2/24 by SARAH LEVINGTON A.

• 5 / 5

  

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  Extremely satisfied with my purchase. From placing the order to receiving the Sony a6700 camera. It feels transparent and safe to do business with willoughbys.com

  Review of 12/3/24, following an experience of 11/20/24 by JUSTIN MILES A.

• 5 / 5

  

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  Canon lens Great service and well informed about delivery.

  Review of 12/3/24, following an experience of 12/2/24 by FRANK PAGE A.

• 5 / 5

  

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  This was my first use of willoughbys.com, and I feel it is a viable alternative to eBay. The communication was good, and my order was shipped via FedEx. Most importantly, I paid less than I would have on any other website.

  Review of 12/3/24, following an experience of 11/13/24 by STEVEN A A.

• 5 / 5

  

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  I’ve been buying from this company for years and they are simply outstanding!! Amazing company and fast ordering process. Quick shipping. Top tier equipment at competitive prices. Buy with confidence!

  Review of 12/3/24, following an experience of 11/13/24 by BENTLEY A.

• 5 / 5

  

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  I had the best online shopping experience when I ordered a Fujifilm X-T5 camera from Willoughby's. The delivery was gentle and the camera arrived in perfect condition. The camera is as good as it was advertised, and works perfectly. I will use willoughbys.com for more cameras and accessories in the future.

  Review of 12/3/24, following an experience of 11/13/24 by WHITNEY FORBES A.

• 5 / 5

  

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  Really fast delivery, great range at a very competitive price.

  Review of 12/3/24, following an experience of 12/2/24 by ROBERT PLATT A.

Reviews displayed in chronological order