willoughbys.com

Customer reviews for willoughbys.com

4.9 / 5 1

Calculated from 2063 reviews obtained over the last 12 months

9003 reviews since 31/03/2020

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Customer reviews

  • 5 / 5 1
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    Very fast and friendly service. The camera was exactly what was ordered and promised. I would definitely recommend

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  • 5 / 5 1
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    Fast efficient - and good price!

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  • 4 / 5 1
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    Very helpful and knowledgeable, would be 5 star, but I know they stated on my email that they were busy but I did pay for express delivery and despite the holiday it still took a week to arrive. Express is 3 business days including the dispatch EAT. Other than that would definitely recommend.

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  • 5 / 5 1
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    10/10 Everything exactly as ordered, quick delivery, great service all round.

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  • 5 / 5 1
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    Very helpful and kind 10/10

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  • 5 / 5 1
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    A personal touch, combined with great value. Amazing camera from Willoughby's Cameras. I was drawn to these guys because of a combination of their prices and the good reviews. The online ordering/selecting process is brilliant and I got a really high end system. We worked through it over the phone and was perfect. I can't recommend them enough and will use them again for a camera/lense :)

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  • 4 / 5 1
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    After delays in my Canon RF 50mm f/1.8 STM lens getting to me, they did send it out. Was very hard getting intouch with the guys. Can be understandable if they are busy. But when you pay so much you expect faster response. Apart from that the lens is good 👍

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  • 5 / 5 1
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    Good communication, delivery took more than 3 days but explanation was given, son is very happy with the camera, had a working in minutes

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  • 3 / 5 1
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    Problems with getting the warranty sorted out mean I would be unlikely to use this company again ...

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  • 5 / 5 1
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    Great service and product. Very receptive to queries and support. Recommend

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  • 5 / 5 1
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    Greg here I’m a first time camera buyer and I think this company has some great prices since I didn’t want to spend to much. It arrived in 3 days! And every thing ran smoothly out the box even gave me some sweets very happy 11/10

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  • 5 / 5 1
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    Amazing service, very quick delivery. I needed a new EF-S 18-55mm f/3.5-5.6 IS II Lens for my art classes so I bought an excellent condition EF lens It feels like I've bought it new and arrived in two days!! Thank-you

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  • 5 / 5 1
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    Very helpful email communication with Jimmy who helped me choose the best option for our needs. The drone arrived quickly after order, a small change to batteries communicated well, and we are very happy with it. Thanks!

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  • 5 / 5 1
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    Amazing service! Was kept informed of where the order was and they got it to us before it was due.

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  • 5 / 5 1
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    Ive bought 3 lens from Willoughby's Cameras now, amazing company to deal with and no issues with them whatsoever.

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  • 5 / 5 1
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    Highly recommended Easy to select the Nikon Z6 II camera that met my requirements by the comprehensive description provided. Ordering was straightforward and my camera was delivered a day earlier than forecast. It was well packaged and worked perfectly. Highly recommended.

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  • 5 / 5 1
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    5 stars from me. The assistant was cheerful and friendly. He also listened carefully to what I liked and wanted from a phone. He was also patient. The company is efficient and I would definitely recommend it to my friends and will continue to use it myself.

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  • 5 / 5 1
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    100% recommend Great deal, fast delivery and perfect condition. Everything I could have hoped for. Emails are clear and I have no complaints.

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  • 5 / 5 1
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    Great range of products at competitive prices. Ordering was easy. After sales service was excellent 👌.I was kept advised of progress every step of the way.

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  • 5 / 5 1
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    Great product and customer service was spot on.responses to emails and queries were very quick and helpful Recieved a great product before expected time. Responses to my queries were very helpful,quick,prompt and to the point. Would recommend and return here for future purchases

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  • 5 / 5 1
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    Fantastic friendly efficient service Jimmy made this experience a really good one. He was very helpful, listened to my requirements and got me a really good deal. The phone arrived really quickly too.

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  • 5 / 5 1
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    Found what I was looking for online, easy purchase and speedy delivery. Excellent service

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  • 5 / 5 1
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    Experience was great spoke to gentlemen who was really helpful and well spoken 10 out of 10

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  • 5 / 5 1
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    The communication from Willoughby's Cameras was excellent. I also received two cameras calls to confirm delivery. Would recommend this company without hesitation.

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  • 5 / 5 1
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    Great service and communication right from the start. Price was excellent as well.

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  • 5 / 5 1
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    Very Good Service / Very Good Communication Quick Delivery, Item exactly as described.

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  • 5 / 5 1
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    Excellent price, quick delivery and Willoughby's were quick to respond to my questions

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  • 5 / 5 1
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    Very professional service and friendly attitude. Very happy with my new RX10iv. Greg answered all my reservations and processed my order accurately. Received all the ordered items on time and in perfect packaging. I would definitely recommend Willoughby's Cameras to my friends

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  • 5 / 5 1
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    Excellent service, they called me to suggest more suitable lens for camera. Very competitive prices, could not find better. Order arrived a day early. Have used before and would definitely use in future

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  • 5 / 5 1
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    Excellent pricing and delivery The price of Nikon Z 105 Macro lens was the best in the US and even with the unit being shipped from the North the time for delivery was excellent. Purchasing was easy (despite my payment not going through first time which was the bank's issue not theirs). Tracking information was sent to me promptly and the unit arrived in perfect condition. I will definitely use again.

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  • 5 / 5 1
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    Great value and service A great lens for a very competitive price. Delivery was quick, especially as it came from NY, and the Fed Ex tracking was useful. Would definitely use Willoughby again

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  • 5 / 5 1
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    Easy ordering process and quick delivery. I recently ordered a Tamron Lens from Willoughby's Cameras. The process was extremely easy and completed without any problems. The pleasant surprise was how quickly it arrived. Well done

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  • 5 / 5 1
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    Great price,fast delivery, excellent service

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  • 5 / 5 1
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    Excellent purchase. The price was by far the cheapest I had seen anywhere on line. The service was first class. Lightning fast delivery and the lens arrived in perfect condition. This is my first purchase from Willoughby's Cameras but I have no hesitation in recommending them.

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  • 5 / 5 1
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    Great value, great service Camera was $140 cheaper than Adorama, arrived in two days after order and the accessory bundle seems great value for money

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  • 5 / 5 1
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    Fantastic price, great delivery service and outstanding products. The only thing we didn't receive was information on the 3 year warranty we purchased. Highly recommend then.

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  • 5 / 5 1
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    Package was very well wrapped and arrived before its due date. All the accessory's in the bundle were better quality than expected. Thanks I will not hesitate to use Willoughby's again.

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  • 4 / 5 1
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    Very competitive on price of camera lens - way cheaper than other outlets for genuine camera products. Arrived a few days later than expected but still within a reasonable time frame from ordering product. Overall very happy with purchase and service

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  • 5 / 5 1
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    Superb experience First off, an appreciable saving on my Nikon Z30 $60 cheaper. Everything was smooth, DHL tracking was accurate, I could see every stage and it arrived bang on time. I will continue using Willoughby's Camera

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  • 5 / 5 1
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    Great price! The information supplied on the website is very good and the price was the best I had seen. I already knew what lense I wanted so I was looking for the best price The camera arrived quicker than was stated so that was a plus. It was fully sealed and protected with no injury. I can really recommend this company

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  • 5 / 5 1
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    First class service from a very professional and friendly supplier. Great products and super fast delivery. 5 star

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  • 4 / 5 1
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    The delivery was as promised regarding time and quality. My only complaint was that the site did not make it clear that there were no instructions or other manuals with the delivery

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  • 5 / 5 1
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    Excellent communications Ordered a Sigma 18-35mm lens in December 2023. Excellent communication and a prompt dispatch. Would use again

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  • 5 / 5 1
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    Great custumer experience. Kept informed of dispatch and delivery at every stage. Excellent choice of gear on the website. Thumbs up

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  • 5 / 5 1
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    All around excellent experience I bought a Sony FE 70-200mm f/2.8 lens to replace my standard zoom lens and the difference in color and sharpness is amazing. Great people and great service. I will always look first to Willoughby's camera and recommend them to friends. Thanks

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  • 5 / 5 1
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    No need to go any where else. What a relief to find someone knowledgeable about the products they sell. Outstanding service ensuring the product supplied was absolutely the right one for the job

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  • 5 / 5 1
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    Excellent company to deal with - great service Great company to deal with, first class service. Great, personal communication surrounding my order. Have ordered many times from them, and continue to see this great service. No hesitations about recommending them or using them again

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  • 5 / 5 1
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    Great after sales service, which is so unusual in this day and age. I needed information about what to buy and how to set it up. The advice I got saved me a lot of money and works brilliantly. Even when I wasn't sure about how to set things up, they were outstandingly helpful

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  • 5 / 5 1
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    Excellent service Ordered on line. Email reply within hours that only one was in stock but they could get another the following day and then dispatch. All arrived as promised and we were kept informed. Would use them again

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  • 5 / 5 1
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    Willoughby's has some of the best prices out there. Ordering and pickup were painless. 5 stars.

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  • 5 / 5 1
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    I am very pleased with my purchases. The ease of ordering, delivery, and packaging was very impressive, the camera was good quality too.

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  • 5 / 5 1
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    As a professional photographer I go to Willoughby's camera all the time because it is local and the prices are fair so it's very convenient to be able to get accessories that I need. The service is always great the staff is always great and I do not have any complaints. I always recommend Willoughby's to anyone who's looking to go buy cameras or lenses or anything electronic that they need

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  • 5 / 5 1
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    Everything went easily and effectively. Delivery was timely and flawless. I am totally satisfied, having been a long-time customer, they continue to provide excellent service

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  • 5 / 5 1
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    Purchasing a new camera requires a lot of research and at Willoughby's camera I found valuable information and advice on what to purchase at a great value and price. Very happy with my experience.

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  • 5 / 5 1
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    Excellent shopping experience, great products, great service and my favorite place to shop at of all time.

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  • 5 / 5 1
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    willoughbys.com had the canon EOS 6D Mark II camera I wanted in stock and at the best price I could find. Ordered it online and everything went well, I've had the camera about a week and the still photos that I've taken are stunning. It's a fun camera that is capable of producing great results.

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  • 5 / 5 1
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    Thrilled with my Sony camera purchase from Willoughby's! Outstanding image quality, user-friendly interface, and impressive features. The compact design makes it perfect for on-the-go photography. Best investment for capturing unforgettable moments. Highly recommended!

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  • 5 / 5 1
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    The order came exactly when it was supposed to, packaging was excellent so everything reached us in a first class manner, overall delighted with the service and also the quality of the camera is excellent

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  • 5 / 5 1
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    Having made multiple orders with Willoughby's Cameras over the past few months I have found them to be professional and an excellent company to buy photographic equipment from. They have a wide range of products. The customer service was brilliant and the delivery very prompt. I would definitely recommend them to others

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  • 5 / 5 1
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    I found the exact Ricoh Pentax WG-90 camera I was looking for on their website for a very reasonable price. Delivery was extremely swift and the camera looked like new. My son is over the moon with his new birthday present.

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  • 5 / 5 1
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    I purchased a Canon 90D camera using the Black Friday discount. The camera arrived promptly and was well packaged. Its condition was as advertised and I’d be happy to return to willoughbys.com for my future equipment.

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  • 5 / 5 1
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    A pleasure to do business with. My order arrived the day after it was purchased, well packaged and sent by trackable delivery. I look forward to ordering from Willoughby's again

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  • 5 / 5 1
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    The camera I purchased arrived very quickly, was very well packaged, and the price was the most competitive I could find anywhere. I will not hesitate to buy from Willoughby's camera again.

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  • 4 / 5 1
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    First purchase from Willoughby's photo, found the staff to be helpful and friendly, ordered the lens online and found the communication to be faultless, delivery was quick and the lens was better that I had hoped. I will buy from Willoughby's again.

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  • 5 / 5 1
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    Excellent company to deal with. Staff are helpful and knowledgeable when contacting them by phone. Service quick and reliable when ordering online. Such a pleasure to work with. I would recommend this company to everyone.

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  • 5 / 5 1
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    I ordered a Panasonic Lumix G9 camera and the ordering process was very easy. Willoughby's camera kept me informed on the process of my order which arrived just when I expected it to. Hats off to your whole purchasing team.

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  • 5 / 5 1
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    Got my camera the day after I ordered it, and it was in perfect condition as described, would definitely use this company again.

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  • 5 / 5 1
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    Very happy with my recent purchase of a Viltrox 75mm f/1.2 lens. Accurate and honest description, good price and prompt delivery, securely packed. Would recommend without hesitation.

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  • 5 / 5 1
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    Very happy with my purchase, which I got at a great price, a very fast delivery. Fantastic service all round. Highly recommended!

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  • 5 / 5 1
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    Awesome company to deal with. Great price and excellent service!

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  • 5 / 5 1
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    Wanted a point and shoot for beginner/intermediate for shooting family vlogs as well as other projects. Decided on the Sony ZV-1F camera, not disappointed, it's great! Excellent communication from Willoughby's and delivery was really fast - ordered on Friday evening and had it delivered on Tuesday. Really pleased with everything.

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  • 5 / 5 1
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    I ordered an external flash on Friday and the flash was delivered the following Tuesday morning. Excellent delivery of an excellent flash. This is the second time I have ordered from Willoughby's camera. The previous order was a zoom lens which was also delivered very quickly and efficiently. I would certainly use Willoughby's again for any photographic needs.

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  • 5 / 5 1
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    5 STAR rating well deserved! My recent purchase experience with Willoughby's camera was excellent and perfect in all respects. Competitive pricing; online ordering and communications regarding shipping information were all professional and efficient. Their excellent choice of courier made sure the delivery was on the day specified and delivered in good condition. Everything from beginning to end was such a good experience and exactly what a good company should be.

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  • 3 / 5 1
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    The product arrived on time and is working well. I would have given five stars except that the time from placing the order to the order being shipped was a few business days longer than I expected, but the camera arrived very quickly once shipped.

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  • 5 / 5 1
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    Fantastic all round. I placed my order online, taking advantage of a great sale price and camera bundle offers, and my order was delivered the very next day. Everything arrived well packaged and I'm very happy with my Canon EOS R50 camera kit. Will definitely use Willoughby's photo again.

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  • 5 / 5 1
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    Great shopping experience with these guys. My Canon EOS Rebel T8i camera was very reasonably priced and was sent quickly. I was also informed when it would be delivered in a 1 hour time slot. They also sent a free gift of a bag to store the camera. I am very pleased withy purchase and would recommend buying from them.

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  • 5 / 5 1
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    I found this company very good to deal with. My order was delivered promptly and without issues. I'd definitely recommend willoughbys.com

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  • 5 / 5 1
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    I've placed many orders since 2019 and have been completely satisfied with their expertise and product knowledge. Once again product was just as descripted and came super fast. Overall great company to deal with.

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  • 5 / 5 1
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    Sony a7R V camera in good condition I ordered a Sony a7R V camera and the delivery was on time! The camera was packed really good and professional so no damage on the box. The camera is working really good and it's look like new.

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  • 5 / 5 1
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    Good value. Manfrotto travel tripod came quickly! Non damaged and the best value for your money.

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  • 5 / 5 1
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    Excellent service. Exactly as described, arrived the following day. Highly recommend this company to anyone without hesitation. Pentax D-LI90E battery described as good but without a mark on it and like new for the same price as a Watson D-LI109. Refreshingly honest people to deal with.

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  • 5 / 5 1
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    Superb service & impeccable product Excellent product. It looks like new. Service and advice from the team is top notch. I really love that they don’t talk down to you, even if you’re not amazingly technically minded. Cannot recommend Willoughby's Cameras highly enough.

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  • 5 / 5 1
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    Excellent service, prompt well packaged delivery 👍

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  • 5 / 5 1
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    Excellent service ,fast delivery, very pleased with my Canon EF-M lens adapter . Would recommend this company to everyone .

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  • 5 / 5 1
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    Highly recommend Great communication and speedy service. Item well packaged and in excellent condition. Will use again.

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  • 5 / 5 1
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    Bought a Sky-Watcher Evolux 62mm telescope for my daughter. Quality product, the telescope looked like new, complete with original box and delivered when promised. Would definitely order from again

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  • 4 / 5 1
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    Great packaging arrived on time.will use again and 12 month guarantee.

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  • 5 / 5 1
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    Excellent service, really helpful with expert knowledge and quick delivery will keep using Willoughby's Cameras'

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  • 3 / 5 1
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    Not what I was expecting, My fault but I would not buy online again without seeing and handling.

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  • 5 / 5 1
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    Great advice, great product, on-time delivery and a great service advisor, honest and informative!

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  • 5 / 5 1
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    Oben CT-3565 Tripod with BZ-217T Ball Head Great functionality, price and 20 lb capacity!

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  • 5 / 5 1
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    Most impressive… This is one of the most impressive transactions I have experienced in my whole life, and I am 82 years old. The trade in price for my Canon 1AE film camera was higher than I expected, the service was outstanding and payment was received within 48 hours of it being collect. Outstanding. Thank you.

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  • 5 / 5 1
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    Excellent service every time and quality products!

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  • 5 / 5 1
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    Excellent service and excellent products, very happy and will return for future business.

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  • 5 / 5 1
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    Informative Website, easy to order with prompt confirmation and regular updates on delivery which came very quick even though there was a postal strike!

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  • 5 / 5 1
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    Best price for product together with prompt delivery made this online experience a delight!

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  • 5 / 5 1
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    Just Great! Fantastic service. Good communication. Great price. Fast delivery!

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  • 5 / 5 1
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    The level of communication all through the process from order placed to delivery received has been first class. The lens is super fast , super smooth and super sharp! I love love love it! I am so glad it arrived in time for my scheduled shoot . It's great for indoors esp. Photographing kids. Would highly recommend this company and will use them again in the future!

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  • 4 / 5 1
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    Great customer service, fast delivery, and a good price. This is the 4th camera we bought from them. The first one was over 8 years ago and was replaced early last year, and the 2nd camera was replaced with this recent purchase. We highly recommend them if you're looking for a new camera/lens

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  • 5 / 5 1
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    Excellent Service Tripod was dispatched within the expected time, and it arrived in perfect working order. Will definitely order from willoughbys.com again if I need a new tripod in a few years

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