Customer reviews for willoughbys.com

3.6 / 5

Calculated from 188 reviews obtained over the last 12 months

10959 reviews since 31/03/2020

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Information willoughbys.com

  • Company

    Willoughby's Photo Emporium

  • Description

    Willoughby’s Photo Emporium stands as a premier destination for cameras, imaging technology, and professional photo services. With an extensive range of digital and film equipment, lenses, and accessories, the store caters to both seasoned photographers and enthusiastic hobbyists alike. Beyond retail, Willoughby’s offers expert repair work, film development, and high-quality printing solutions—providing complete support at every stage of the photographic journey. Renowned for its integrity, reliability, and unwavering dedication to customer satisfaction, Willoughby’s has earned its reputation as a trusted name in the industry. By combining time-honored craftsmanship with cutting-edge innovation, the emporium continues to help customers capture and preserve life’s most meaningful moments.

  • Address

    15 West 36th Street 10018 New York

  • Website

    https://www.willoughbys.com

  • Category

    Hifi, photos and videos

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Customer reviews

  • 5 / 5
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    Very happy with service delivered. Ordered DSLR, was phoned within hours to check delivery details, then actual delivery was done very quickly. No hidden import charges, etc. Will definitely do business again.

    Review of , following an experience of by A A. *

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  • 4 / 5
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    Great little shop, really knowledgeable staff.

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  • 5 / 5
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    Absolutely fantastic service from order through to collection. I am now the owner of the Nikon P1000. Was helpful to use the display model to understand how it works before I purchased Really happy with the service from Willoughby's Cameras

    Review of , following an experience of by A A. *

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  • 4 / 5
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    Great little camera shop. Good place to take film to be developed and great service.

    Review of , following an experience of by A A. *

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  • 3 / 5
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    Friendly and helpful but if you're thinking of selling your equipment you will get better prices elsewhere. It's a pity the low buying prices don't reflect in the selling prices.

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  • 5 / 5
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    I am 80yr amateur photographer and have dealt with Willoughby' for a number of years. I find them incredibly prompt and polite. I don’t do so much photography now as I can’t handle scrunching in or out the lenses. So it was suggested I use a compact Sony camera which does what I want.Absolutely insanely low prices across their product range. Ideal website for new photographers like myself.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    I’m happy with the overall experience. They did what they advertised and that’s selling OEM cameras and video or photo equipment at a very low price

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Purchased a Tamron 16-300mm. I recommend Willoughby's Cameras having purchased from them previously and will no doubt be doing so in the future. Items are described honestly and accurately. Prices in most instances are lower than private sellers on Ebay, and come with a warranty. Not sure about an item, then just chat with them via their online chat service. Enjoy 😉

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Really easy process. Competitive quote and excellent customer service. Could not ask for more!

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Me encanta esta tienda y el dueño que la frecuenta es súper amable, si eres amante o aún usas fotografía analógica, sin dudas esta es tu tienda. Objetivos, filtros, carretes,… todo lo que te puedas imaginar y muy buen precio.

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  • 2 / 5
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    Bad overseas experience. Was shipped wrong item, then was not just charged but overcharged for it. Follow-up inquiries went ignored for weeks. Finally their manager offered to return overpayment, but never followed through. Discouraging, disappointing, and disreputable.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Very helpful customer service. When I bought my Canon Eos camera. I was advised that the battery that comes with it drains quickly and recommended a longer battery life. That battery can actually last a whole day of action and the battery that came with the camera became my back up one. Worked very well for me,. Thanks Willoughby's Cameras.

    Review of , following an experience of by A A. *

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  • 2 / 5
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    Purchased Nikon Z9 as advertised brand new for set price, when I completed transaction I get an email asking to call Willoughby's Cameras. When talking to sales I was told the item was x display if I wanted new camera I will have to pay an extra $100. You are not on Willoughby's , the item was advertised as new at set price and should have Been sold as . Poor show Willoughby's

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  • 5 / 5
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    Ordered Z 105mm 2.8 lens. No issues at all, prompt delivery, great communication, lens works absolutely fine and produces fantastic results

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  • 5 / 5
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    My go-to darkroom equipment supply store went out of business. It was an amazing store but could not compete with online sales. Willoughby's camera was the only site I could find a darkroom dial thermometer. My order arrived in a very timely manner and was in great condition. I can count on them having the darkroom supplies I want.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Excellent service. Great prices and fast delivery. Definitely recommend.

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  • 5 / 5
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    I found exactly what I was looking for. Got it ordered quickly and received my order within 3 days. Thank you. I look forward to many years with your company.

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  • 5 / 5
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    Fantastic price on the kit I wanted and arrived within a couple of days. Will definitely use again in future.

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  • 5 / 5
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    The service was quick and the price was affordable. Am extremely happy with the purchase process and timeliness of shipping. Highly recommended!

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  • 5 / 5
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    I buy all my camera gear from Willoughby's camera. I recently purchased my Panasonic LUMIX G9. The images are great. It works wonderful for sports action photography too. Overall, it's the best-designed camera I've ever owned, and I've owned and used a ton of cameras over the years as both a pro-level photographer and YouTuber with many years of experience. I would buy from Willoughby's camera again and recommend them in a heartbeat.

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  • 5 / 5
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    What fantastic service. I spoke to a young lady explaining what I required and in a flash she had located what I required. I was told it would take 4 days to get a courier to deliver to me, It was on my doorstep the following morning. Watch out, I will be back again and again. Fantastic.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Order arrived very quickly and very well packaged. Five stars to Willoughby's camera, the staff is very professional and knowledgeable. Long time customer - still happy!

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  • 5 / 5
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    Great and friendly service

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  • 5 / 5
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    Great prices, fast shipping and stellar customer service. My Canon EOS M50 Mark II arrived fast and efficiently within a couple of days. I really enjoy ordering from you guys, I love the camera!! It is easy to use and produces nice, sharp photos. It is a little hard to get use to it being kind of small, but it was worth the money. A little pricey for an older camera, but I love that I can take the photos and the images are automatically transferred to my computer!! Make life soooo much easier. I'm looking forward on filming my next YOUTUBE video for my channel.

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  • 3 / 5
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    I think the sales team need to be a bit more responsive to the customer needs, phoning the sales line it's very difficult to speak to someone and when you do I don't think they want a sale with there couldn't care less attitude

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  • 2 / 5
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    The order arrived late and only after they were chased for it. I wasn't happy with the overall quality of the item. I have reported one small fault with the item but they seem unwilling to entertain the fact that it could be genuine, despite the fact that it could be very easily and cheaply rectified.

    Review of , following an experience of by A A. *

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  • 5 / 5
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    Everything was easy to order and shipped within a week of ordering! Thanks!

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  • 2 / 5
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    Ordering was easy and the tripod arrived a little slow compared to Amazon, but it got here in time.

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  • 5 / 5
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    Received my order in a very timely manner. Special thanks to Willoughby's camera, they helped me a lot, I am a very happy customer and will definitely recommend to all.

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  • 4 / 5
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    My order was taken but I did have to call back after receiving an email of the invoice. I had ordered 2 telephoto lenses but only 1 was on the order, which had already been shipped. The matter was handled promptly and the product was shipped separately. The invoice was also changed and all is fine.

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  • 5 / 5
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    Their prices are the best! Website is easy to navigate which makes shopping a breeze. The camera was exactly as advertised and arrived on time and in perfect condition and I've really enjoyed learning the ropes of it and getting it figured out, and am proud of several of the photos I've been able to take with it! I'm a happy customer.

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  • 5 / 5
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    Professional service Really helpful and friendly cannot praise them enough.

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  • 5 / 5
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    Online ordering was easy. The GoPro HERO11 arrived via a timely delivery and in great condition. Happy to keep coming back for my future camera and optical needs.

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  • 5 / 5
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    Great Experience Very easy website to navigate, customer service and support was great for a follow up question. Email correspondence with a representative was friendly and attentive. I always can track my orders, which I appreciate greatly

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  • 5 / 5
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    It has been a while since I ordered, but was very impressed at the speed my order came in. Thanks for being such a great company to do business with.

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  • 5 / 5
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    Excellent and personal customer service. Allan was super helpful and knowledgeable, and took his time discussing what gear best fit my needs. Very happy with my purchase of a Canon 7D in excellent condition. I have ran it through a bunch of simple tests, wide angle landscape, macro, people, animals, low light and all of it has passed with flying colors. I really enjoyed the high speed capabilities and I will definitely purchase from Willoughby's camera

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  • 4 / 5
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    I've been buying from Willoughby's camera for several years now and I have always been happy with the knowledge of the staff and the service I have received.

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  • 5 / 5
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    Willoughby's camera was recommended to me by friends in the broadcast business and I'm happy to recommend this company to anyone else.

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  • 5 / 5
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    Very quick shipping! Our church had a very positive experience with Willoughby's camera. Our Sony camcorder arrived in a timely manner in fact ahead of schedule. The process could not have been easier. The camcorder seems to fit the bill. I haven't been able to use it too much but so far I am pleased with it, as it seems to have good picture quality and is easy to set up and use.

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  • 5 / 5
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    The ordering process was convenient and the tripod came in a timely manner. The whole process was smooth and stress-free. Fast and reliable service. I will definitely be purchasing more products from them.

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  • 5 / 5
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    Excellent website, the offers are incredible and the shipping is free, very happy with them I always buy here it is my favorite electronics store

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  • 5 / 5
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    I highly recommend this store! They have an excellent selection of cameras and a highly knowledgeable staff that will get you the right camera for your needs. I explained I was trying to get into wedding photography, and Jack not only got me the right camera for the job, but also instructed me on how to set up the camera for good indoor/outdoor shots. I will definitely be back for any other issue or question I have with any camera.

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  • 3 / 5
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    Great Product & Great Customer Service We've ordered from Willoughby's camera for quite a while now. Other than delayed shipping, the service was great. Highly recommend this company!

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  • 5 / 5
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    I was able to shop for a new camcorder to replace my worn out one. I had a helpful chat representative explain the difference between 2 models. Comparing with my shopping experience in other web, Willoughby's is: low price, no tax, easy and clear order procedure, and delivery on time.

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  • 5 / 5
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    The ordering process was convenient and the lens came in a timely manner. Thanks for fast delivery that exceeded expectations.

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  • 5 / 5
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    Panasonic Lumix G100 I just upgraded from the G7 and what a upgrade it was. First Willoughby's camera had the best price and service was outstanding and fast. The camera is all I could have asked for being a non professional, The firmware is exceptionally reliable, image quality is very satisfying. So advanced features, yet so simple to use. I am a very happy customer

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  • 5 / 5
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    The customer service was helpful and pleasant to work with, and we are quite pleased with the tiffen filters, Will definitely purchase my gear from them again.

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  • 5 / 5
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    Excellence service. My Sigma 150-600mm 5-6.3 lens was delivered well ahead of time, quite a pleasant surprise. I am absolutely in love with it. I have been wanting a super telephoto lens for some time, but they're so expensive! This is a rare case in which it's NOT too good to be true. the lens has made itself worth every penny in less than a month, I can't wait to see what other pictures I take with it, Thank you Willoughby's camera for being amazing!

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  • 5 / 5
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    Solid Suction Cup Mount Great product for boats, I use the suction on my boats windshield. Doesn't move or vibrate going across rough water. Fast shipping great to. Deal with and will deal with again seems very well built

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  • 5 / 5
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    Awesome purchase! Best online price, been looking to get this for a while now but was not looking to pay the full retail price. willoughby's had it for half off, fast shipping and ordering was an ease. needless to say Olympus makes awesome products and was not disappointed at all with this one, one more lens to capture more details and better shots! Definitely will be making future purchases at willoughby's. 5 *

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  • 5 / 5
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    I am very pleased with Willoughby's camera because they have just what I need at reasonable prices & they’re very helpful if you have any questions. Thank you for fast shipping & great customer service.

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  • 4 / 5
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    Pretty decent options for cameras and film. Red Dragon Film drop off here and they're the cheapest option I've seen in Manhattan for film! Pretty good stop to pop in and look at some gear and drop film off. Wish it was a bigger location... hopefully they will be able to expand one day as I do really enjoy this shop and would love to see more from them.

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  • 4 / 5
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    Best place to purchase your camera essentials

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  • 5 / 5
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    Best film prices in New York, with an amazing array of film cameras coming in every month. Adam and the team are very friendly and helpful!

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  • 1 / 5
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    Wouldn't get back to me on interrupted Live Chat about refunding camcorder.

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  • 4 / 5
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    A comprehensive catalogue of selfie sticks / camera poles for GoPro cameras👍🙌

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  • 5 / 5
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    Great team and supportive of budding film photographers and film hobbyists. Supplying the best film at great prices and a huge selection of analogue cameras and accessories that are very difficult to find these days. Shop is a great place to visit for all your film camera needs and has a welcoming vibe. So Thanks Willoughby's Cameras for the continued support.

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  • 5 / 5
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    Cool shop, impeccable service.

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  • 4 / 5
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    The best camera shop in Manhattan, very helpful and a amazing environment

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  • 5 / 5
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    Great service and an even greater range of camera gear Excellent service from Willoughby's Cameras' as always. Thanks

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  • 5 / 5
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    Handsome couple of lads!

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  • 3 / 5
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    Ordering was very easy, great online support. Only problem - no delivery to Canada. Had to reroute my order through a relative in the US & then mailed on to me.

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  • 1 / 5
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    If only I could give 0 star. Absolutely clueless about cameras, abysmal customer service.

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  • 5 / 5
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    Meyer-Optik Gorlitz Biotar 58mm f/1.5 II Lens I was have a hard time deciding on this lens. But after talking to the folks at Willoughby's they helped me make the right decision. I love just walking around town and taking photos. I can do close up or scenery photos it does a awesome job on both. I'm glad I purchased this lens and will continue to purchase from Willoughby's again

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  • 5 / 5
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    Best film camera store in New York, they got anything that I need it and good recommendations from the friendly staff.

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  • 5 / 5
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    Top quality products with a wealth of knowledge!! Friendly and helpful staff!! 100% recommended and will definitely be back again!!

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  • 5 / 5
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    Great place to get a gift for the person who already has everything. Friend really enjoyed the gift! Thanks guys!

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  • 5 / 5
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    Lost my lens cap, and was surprised to find a camera shop in Manhattan. The female staff was extremely helpful in picking out the replacement lens cap. Good service!

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  • 3 / 5
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    Not everything is available !! But it's pretty good !

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  • 4 / 5
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    During a trip to New York I realized my sensor really needed a clean and Yes Adorama were the closest, Approached willoughby's based in Manhattan. Jimmy took amazing care of my camera and did a great job and I was really pleased with the fast and friendly service and would recommend her to anyone looking for a sensor clean on their camera! Thanks Jimmy!

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  • 5 / 5
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    Great products for husband Hobby great staff reasonable prices very helpful

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  • 5 / 5
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    Motorized Gimbal Stabilizer for GoPro Camera Feiyu gimbal battery lasts longer than the camera battery. Nice! Good stabilizer, Excellent support service!!! BUT I would like to emphasize the excellent customer service of Willoughby's Cameras. Good job!!! Congrats Willoughby's customer service.!!!

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  • 5 / 5
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    These guys are locals for me. Their pricing is consistently sharp, with a good select of goods, and staff are always helpful. It also helps that they don't tend to be brand snobs or push certain agendas/gear that they like at all costs.

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  • 5 / 5
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    Super helpful and friendly a special thank you to Greg who had excellent customer service! Prices here are very reasonable/competitive

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  • 4 / 5
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    Always time to help with questions and queries long after the sale. When a fault occurred with my purchase it was swiftly dealt with and a replacement sent out.

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  • 5 / 5
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    Lume Cube Video Conference Lighting Kit Bought a Lume Cube and got it within 48 hours! Highly responsive customer service. Great service, highly recommend.

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  • 5 / 5
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    Amazing customer service (I had a guy called Zach). Had a few lost parts from my Sirui tripod and he managed to find which ones they were and shipped them to me. Would definitely recommend.

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  • 5 / 5
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    Bought a gopro lens and display protector online. The product had a factory issue, I contacted Willoughby's Camera by email and they gave me a solution immediately, next day I had a new protector at home and everything was perfect. Very nice product quality, excellent customer service! Highly recommended! Thanks again :)

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  • 5 / 5
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    Bought lights, rode microphone and some other camera gear. 5 star service from Jimmy. His knowledge and attitude is awesome.

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  • 4 / 5
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    Stock wide range of batteries Wide range of stock options so that is good but they are not as cheap as other competitors so shop around.

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  • 5 / 5
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    Great store. Bought a bit of gear from them over the years. Always friendly and helpful .

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  • 2 / 5
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    Missing Essentials in my Package and Zero Communication I checked the shipment notification of items that had been dispatched, the total number of parcels, but still not stands or spreaders for the heads. I have since sent in 5 emails, and via the contact us page, but as yet no one has responded. No one has been able to answer the phone and the live chat is down, I can only hope the remaining items arrive that were over $1,200.00 worth... It seems in my case that customer service is lacking, and my trust in them... Sorry Willoughby's but my experience with order issues has not been great at all...

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  • 3 / 5
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    I bought some used equipment in Willoughby's Camera, I buy better than rated Condition 9 items, compared to original price there is a 10-20% discount, the condition assessment is fair. Missing some parts have occurred a couple of times in recent order, very disappointed.

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  • 5 / 5
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    Excellent service Z9 is here! Just received my Nikon Z9 with FTZ11 adapter and free CFExpress card This is an extremely popular camera and hard to get but Willoughby's Cameras were excellent, kept me informed of delivery, answering any questions I had quickly. Special thanks to Greg who was particularly helpful

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  • 5 / 5
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    Selling a used camera Willoughby's Cameras offer a very efficient service for buying used cameras. They provide an initial quote and a pre-paid label, making it easy to to send the camera to them. In my case,they quickly assessed the camera, confirmed the original quote and promptly arranged payment. I'm very pleased with this service,which is much easier than selling on Craiglist or BH PHOTO!

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  • 3 / 5
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    Had to cancel an order due to delivery delays which in current circumstances is out of their control. However they could have been better at keeping me informed each time the delivery got pushed back, without me having to chase them for an update each time.

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  • 5 / 5
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    Purchased the Lexar 1066x for the quality of product. Fast cards and comes with a lifetime guarantee, been using Lexar for years. I use these cards in my 7D Mark II and 6D Mark II, Fast, Dependable and they were on sale for a great price, Thanks to Willoughby's Cameras for getting the cards out to me within a couple of days

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  • 5 / 5
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    Found it - bought it Was looking for short Nikon off-camera flash cord. Easily found on Willoughby's website, in stock, good price.

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  • 5 / 5
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    Buying experience Prices are good and online ordering is very easy. Complete information on product

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  • 5 / 5
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    Helpful and informative, I was buying a birthday present for my son. Allowed us to take the demo pair, when stock levels are low. Thank you.

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  • 5 / 5
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    Great product I always received quality service and equipment. Thank you keep up giving excellent value and service. Fast Willoughby's Camera service

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  • 5 / 5
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    Canon Pixma Pro-200 Printer Printer arrived next day. Extremely well packed!! Up and running within a very short time. Excellent service from Willoughby's Cameras as usual.

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  • 5 / 5
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    Excelente Producto Este ND esta perfecto para llevar a cualquier locacin. la calidad de imagen que se optiene es muy buena no noto ninguna degradacin en las fotos.

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  • 5 / 5
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    I purchased a used Sigma macro zoom online. The lens arrived really quickly and the condition was exactly as described

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  • 5 / 5
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    Best price and service After seeing the same price everywhere for my first anecdote into using a proper camera. I looked beyond the big retailers and found what I wanted cheaper and it was delivered to me super fast. A great price and service will always make me return for my next purchase.

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  • 5 / 5
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    My Olympus 40-150mm f2.8 Pro lens Which took only 2 days to be delivered The finance process was straightforward And quick I would definitely buy more equipment from Willoughby's cameras again without hesitation 5 star service.

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  • 5 / 5
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    Fast delivery and excellent customer service. I'm grateful for the help and advice they've given me and will be a returning customer.

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  • 1 / 5
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    Want you to buy, not good in giving credit. I was trying not to order from Willoughby's Cameras. I asked for credit card and you gave an in store credit card. Which means that I would have to travel from N. Dakota to New York to purchase cameras product for my Sony FX9. If I close it, that would be bad on me. Affirm gave the credit I need, second time. No problem pay on time.

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  • 5 / 5
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    Second hand Nikon lens ordered and delivered in two days . Excellent condition and brilliant service , I would not hesitate to buy with confidence from Willoughby's Cameras again .

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  • 2 / 5
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    Vanguard QS-39 Quick Release Plate I purchased this for a good and strong, but aging Bogen metal tripod that will probably outlast me. BUT the QR plate is PLASTIC, and does not seem very strong. It wiggles on the tripod, yet Willoughby's Cameras' support people say it is the correct one for this tripod, and a metal QR plate is not available.

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Reviews displayed in chronological order