Customer reviews for willoughbys.com

Customer reviews

• 5 / 5

  

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  Excellent service

  Review of 6/28/24, following an experience of 6/26/24 by CUSTOMER A.

• 5 / 5

  

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  Excellent Service and knowledgeable staff. Much better than their competitors.

  Review of 6/28/24, following an experience of 6/26/24 by MALCOLM ABBOT A.

• 5 / 5

  

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  Great service and communication, offered a fair price for all my gear, very quick delivery and secure packaging and very professional service.

  Review of 6/28/24, following an experience of 6/26/24 by RALPH NORMAN A.

• 5 / 5

  

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  Great range of products and the staff are very knowledgeable. I am a regular customer and the part ex prices offered are very fair. Well done to the whole team for making my shopping experience with your company stress free.

  Review of 6/28/24, following an experience of 6/26/24 by TERRY AINSLEY A.

• 5 / 5

  

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  Been using Willoughby's Cameras for 10 yrs, always good service

  Review of 6/28/24, following an experience of 6/26/24 by CHARLENE DICKINSON A.

• 5 / 5

  

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  Item arrived quickly, well packed and as described. Very satisfied

  Review of 6/28/24, following an experience of 6/26/24 by MALCOLM MILES A.

• 5 / 5

  

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  I bought a used rangefinder camera from Willoughby's Cameras, but due to a spine condition I wasn't able to hold the camera very well. I contacted Willoughby's Cameras, and they arranged for a courier to collect the camera 27/06/2024, which was collected in the afternoon.

  Review of 6/28/24, following an experience of 6/26/24 by CYRIL ORTZ A.

• 5 / 5

  

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  Used Fujifilm X-E4 camera Extremely quick order processing and was very well packed and exactly as described. A very happy customer.

  Review of 6/28/24, following an experience of 6/27/24 by SALLY ATKINSON A.

• 5 / 5

  

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  Have always had excellent service and products from Willoughby's Cameras

  Review of 6/28/24, following an experience of 6/26/24 by DARYL WILL A.

• 5 / 5

  

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  Excellent as always thank you for your service once again

  Review of 6/28/24, following an experience of 6/26/24 by GABRIELLE A.

• 5 / 5

  

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  Shipping was fast, very well packaged.

  Review of 6/28/24, following an experience of 6/27/24 by ANTHONY CHILDERS A.

• 5 / 5

  

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  Dealt with Jimmy regarding a part exchange and purchase. Awesome service as usual from Jimmy and Willoughby's Cameras

  Review of 6/28/24, following an experience of 6/26/24 by MATTHEW DREW A.

• 5 / 5

  

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  Excellent service as always. Willoughby's is my go to store for new equipment. First class

  Review of 6/28/24, following an experience of 6/26/24 by GLORIA PENNY A.

• 5 / 5

  

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  Excellent Great service all round.Fast dispatch

  Review of 6/28/24, following an experience of 6/26/24 by DAVE TOMLINSON A.

• 5 / 5

  

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  Prompt service , good value

  Review of 6/28/24, following an experience of 6/26/24 by DEBBIE HURST A.

• 5 / 5

  

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  Chatted with a gentleman called Greg, who could not have been more helpful especially as I had a problem with my purchase, he could not have been more understanding and sorted promptly and efficiently with great knowledge and understanding. Thanks, will always use Willoughby's Camerad!

  Review of 6/28/24, following an experience of 6/26/24 by JIM HOUSTON A.

• 5 / 5

  

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  Delivered in very short order, exactly as they said.

  Review of 6/28/24, following an experience of 6/27/24 by RICHARD WILMER A.

• 5 / 5

  

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  Great customer service. Very impressed.

  Review of 6/28/24, following an experience of 6/27/24 by BRIAN EVANS A.

• 5 / 5

  

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  Fujifilm X-T4& 56mm 1.2 lens I have found them to be professional, extremely helpful and friendly, and very trustworthy. I would confidently say Willoughby's Cameras is my go-to store for photography equipment Delivery was so fast and it came beautifully packaged and the lens itself was pristine.

  Review of 6/28/24, following an experience of 6/26/24 by HENRY BARCROFT A.

• 5 / 5

  

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  Helpful and friendly Jimmy was polite; efficient and friendly

  Review of 6/28/24, following an experience of 6/26/24 by LILLIAN PERRY A.

• 5 / 5

  

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  Excellent company, great products and service. Delivery was really quick. I have used these many times, and they do not disappoint.

  Review of 6/28/24, following an experience of 6/26/24 by PERRY OLIVES A.

• 5 / 5

  

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  This is the first time I have used Willoughby's Photo NYC. The item I wanted was competitively priced and after I placed my order, the delivery of it arrived very quickly. I have since made enquiries with them over other products that I plan to buy.

  Review of 6/28/24, following an experience of 6/26/24 by JASMINE TYLER A.

• 5 / 5

  

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  Great experience I've used Willoughby's Cameras for years. Always had a good experience. Staff are always friendly, patient and informative. If you need equipment new or used I would totally recommend Willoughby's Cameras

  Review of 6/28/24, following an experience of 6/26/24 by NELLY SEAWORTH A.

• 5 / 5

  

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  Excellent service I've ordered many times over the years. Willoughby's Cameras service always excellent. Their salesmen are always helpful. They are polite; efficient and friendly.

  Review of 6/28/24, following an experience of 6/26/24 by BOB CLINTON A.

• 5 / 5

  

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  Excellent service I was given helpful advice when purchasing a lens.

  Review of 6/28/24, following an experience of 6/26/24 by SUSAN CRANEWORTH A.

• 5 / 5

  

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  The advice received from my enquiries has been very helpful. Very impressed.

  Review of 6/28/24, following an experience of 6/27/24 by WILLIAM HARTFORD A.

• 5 / 5

  

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  Willoughby's Camera Have always been an excellent place to buy DSLR camera equipment. Purchased a few over the years. Very helpful and always willing to give you advice.

  Review of 6/28/24, following an experience of 6/26/24 by NELLY JENKINS A.

• 5 / 5

  

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  Excellent clear website and very good range of products. Easy to order, speedy delivery and quality of goods as described. Staff always very helpful if you have any queries too.

  Review of 6/28/24, following an experience of 6/26/24 by ROBERT DEANS A.

• 5 / 5

  

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  Great experience. Quick and competent. Good communication, polite and friendly staff. The item I ordered was out of stock, which I knew before purchase. But the price was great so I ordered. I was kept informed all the way through until it became available.

  Review of 6/28/24, following an experience of 6/26/24 by HELEN SAVAGE A.

• 5 / 5

  

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  Prompt delivery of well packaged lens cap! Good to see a small item of this kind treated as well as other purchases.

  Review of 6/28/24, following an experience of 6/26/24 by STUART WAYFIELD A.

• 5 / 5

  

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  Excellent service and fabulous product. Next day secure delivery too. Will use every time where I can going forward.

  Review of 6/27/24, following an experience of 6/25/24 by JOHN COTTON A.

• 5 / 5

  

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  Great product knowledge, superfast delivery and excellent stock, where no others had. Thanks!

  Review of 6/27/24, following an experience of 6/25/24 by LISA COATES A.

• 5 / 5

  

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  Nikon Z 24-120mm F4 lens The lens was extremely well packaged. New, therefore in excellent condition. Really can't fault the service.

  Review of 6/27/24, following an experience of 6/25/24 by ROBIN STOKES A.

• 5 / 5

  

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  The lens arrived promptly and well wrapped - the whole transaction was very smooth. I would definitely use them again.

  Review of 6/27/24, following an experience of 6/25/24 by SEAN BURGESS A.

• 5 / 5

  

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  Excellent customer service! Will definitely buy from the Willoughby's Camera again. Jimmy let me know the status of my order exactly & I received my Nikon lens very quickly as he predicted.

  Review of 6/27/24, following an experience of 6/26/24 by DOUGLAS OVERTON A.

• 5 / 5

  

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  Excellent customer service, professional stock The camera arrived within about 48 hours and I could not be happier. I'd be delighted to recommend this company, and will use as much as possible in the future.

  Review of 6/27/24, following an experience of 6/25/24 by GUY DUNN A.

• 5 / 5

  

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  Brilliant value and kept informed about delivery, which was sooner than expected. I would definitely shop with Willoughby's Camera again.

  Review of 6/27/24, following an experience of 6/25/24 by SARAH SMITH A.

• 5 / 5

  

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  Fast and reliable delivery

  Review of 6/27/24, following an experience of 6/25/24 by FRANK ANDERSEN A.

• 5 / 5

  

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  Nikon DSLR battery I needn't have been as the battery arrived very promptly and no postage cost! Great service :

  Review of 6/27/24, following an experience of 6/25/24 by LINCOLN TYLER A.

• 5 / 5

  

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  Canon 50mm f1.2 lens Excellent communication, speedy delivery and packaged within an inch of it's life !

  Review of 6/27/24, following an experience of 6/26/24 by BILL CHASE A.

• 5 / 5

  

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  Very good service and price Easy ordering process, I was kept up to date with progress and the item was delivered within the agreed timescale. Very pleased with the overall transaction and will use again if I am looking for camera equipment

  Review of 6/27/24, following an experience of 6/25/24 by TONY SMITH A.

• 5 / 5

  

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  Excellent service. The price was very competitive and I was pleased to receive a free memory card too. I’ll definitely return to the Willoughby's Camera Emporium to purchase further lenses etc in the future. I rarely leave reviews before but felt compelled to do so this time as it was these reviews which reassured me to place my order in the first place.

  Review of 6/27/24, following an experience of 6/25/24 by RICHARD MASON A.

• 5 / 5

  

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  James was very helpful and patient with advice. I am sure it won’t be long before I buy from them again. Delivery via DHL was faultless and the way it was packed by Willoughby's Camera Emporium was superb . One of the best wrapped and secure items of camera kit I have ever bought!

  Review of 6/27/24, following an experience of 6/25/24 by FRANCIS TEMPLE A.

• 5 / 5

  

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  Goods arrived very promptly, were well packaged and at a great price.

  Review of 6/27/24, following an experience of 6/25/24 by DAVID JACKSON A.

• 5 / 5

  

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  Nikon Z6II camera We couldn't find them anywhere but this place must have the last ones on and right now and they delivered quickly and on time. Excellent communication and service over the phone and via email. 10/10 would recommend. This will be my future place to buy cameras.

  Review of 6/27/24, following an experience of 6/25/24 by SEAN CLARKE A.

• 5 / 5

  

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  Great company - highly recommended on my experience.

  Review of 6/27/24, following an experience of 6/26/24 by GAVE EDWARDS A.

• 5 / 5

  

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  Nikon D500 camera Camera arrived as described, and well packaged. I would use the company again and recommend them. This was my first purchase from them.

  Review of 6/27/24, following an experience of 6/25/24 by ANDY CLARKE A.

• 5 / 5

  

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  I ordered Canon RF 100-500 lens the and it arrived after 2 days. It is perfect and has the two year warranty and the EF converter at the time of purchase not when Canon decide you have qualified for the offer. I would not hesitate to use this company again. Only shame is I can’t give 6 stars.

  Review of 6/27/24, following an experience of 6/25/24 by ARTHUR SCARLET A.

• 5 / 5

  

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  Excellent service and communication. Emails at all stages from purchase, through to delivery. This is my second purchase from this supplier.

  Review of 6/27/24, following an experience of 6/25/24 by JOHN ELLIOTT A.

• 5 / 5

  

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  Great prices, and were able to source and supply items that weren't available from anywhere else. Really glad I chose to buy from this firm, and wouldn't hesitate to do so again. The order was very well packaged. Highly recommended.

  Review of 6/27/24, following an experience of 6/25/24 by PHIL KILBRIDE A.

• 5 / 5

  

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  Sony A6400. Item dispatched very quickly after my order, speedy delivery meant the camera was with me within a couple of days. Communication was very good, with speedy responses, staff pleasant.

  Review of 6/27/24, following an experience of 6/25/24 by DAVID BENNETT A.

• 5 / 5

  

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  They didn’t disappoint. Great customer service and out my nerves at ease. Would definitely recommend.

  Review of 6/27/24, following an experience of 6/26/24 by PAUL CLERK A.

• 5 / 5

  

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  Premium quality and prompt service! I've purchased a Leica m11 camera from them recently and asked a couple of questions about shipping timing right before. They replied my emails significantly fast and delivered right on time. I trust them and got happy with their services. I would definitely shop from them in the future

  Review of 6/27/24, following an experience of 6/25/24 by WYCLIFFE NEWLAND A.

• 5 / 5

  

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  Great website, great price and great service. Was looking for a Canon EF 16-35mm f/2.8 lens, found Willoughby's camera and they were offering the best price - placed order and the lens was exactly as expected. Will check back with them again when I am looking for anything in this field. Thanks Guys.

  Review of 6/21/24, following an experience of 6/13/24 by KATHY CAMPBELL A.

• 5 / 5

  

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  Cheapest I could find for my Canon EOS 90D camera. Given I wasn't in a rush I chose the slow and cheap delivery option but It actually arrived 1 day ahead of schedule. It was well packed and the packaging was damage free. This is the second time I've used Willoughby's and will definitely be back.

  Review of 6/21/24, following an experience of 6/18/24 by MARK K. A.

• 5 / 5

  

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  This is the second purchase I've made with Willoughby's camera, and both have been really positive experiences. Great service, great price, great camera. Will definitely buy again!!

  Review of 6/20/24, following an experience of 6/14/24 by PAUL WASHINGTON A.

• 5 / 5

  

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  Willoughby's camera helped me finalize the choice of camera and delivered within their stated delivery time. Very impressive!

  Review of 6/20/24, following an experience of 6/13/24 by CHRISTINE HUGHES A.

• 5 / 5

  

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  I needed a new camera and was very apprehensive about getting another one, but my friend recommended this website so I took a chance. I was pleasantly surprised on how quick the website was once I had decided on the camera I wanted, I got an email as soon as I had paid for it and then another confirming the day it would be delivered.

  Review of 6/20/24, following an experience of 6/13/24 by ERNEST FLORES A.

• 5 / 5

  

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  The delivery was very fast, the packaging was excellent, and the tripod itself was exactly as it was described on their website. I would highly recommend

  Review of 6/20/24, following an experience of 6/13/24 by GEORGE PARKER A.

• 5 / 5

  

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  I am very impressed with Willoughby's camera, from ordering to delivery it has been really smooth. Fast delivery, well packaged and exactly as it was advertised. I am very pleased with this purchase

  Review of 6/20/24, following an experience of 6/6/24 by LARRY BELL A.

• 5 / 5

  

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  Always trustable seller, fast delivery, very nicely packed, great value, excellent product

  Review of 6/20/24, following an experience of 6/17/24 by A A. *

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• 5 / 5

  

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  I recently purchased a Canon EOS R7 camera for my daughter and found the website so easy to use and follow. the customer service was fab and can def recommend this online camera store to anyone

  Review of 6/20/24, following an experience of 6/13/24 by BONNIE RICHARDSON A.

• 5 / 5

  

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  Excellent service! Ordering was easy, I was kept up to date on the progress at all times, the nikon z6ii arrived promptly. What more can I say!

  Review of 6/20/24, following an experience of 6/18/24 by A A. *

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• 5 / 5

  

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  Willoughby's Cameras has always been great. And so fast. I always recommend them.

  Review of 6/20/24, following an experience of 6/18/24 by A A. *

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• 5 / 5

  

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  Excellent value for money, super speedy delivery. I'm really impressed. I have to say I was not sure of the reputation of the company at first but they're great and I've already been recommending you!

  Review of 6/20/24, following an experience of 6/17/24 by A A. *

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• 5 / 5

  

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  Excellent Condition I made my first order of just one item as I had never used this company before. It was delivered just a couple of days later very well packaged and in excellent condition. They gave me a discount code for my next order even though the item I purchased was only small. I am very happy with using Willoughby's cameras and will continue to in the future.

  Review of 6/20/24, following an experience of 6/17/24 by A A. *

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• 5 / 5

  

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  I received my Nikon Z50 camera the very next day and I am very happy with the service Willoughby's provided. I will buy from them again. Thank you

  Review of 6/20/24, following an experience of 6/13/24 by NICHOLAS GRAY A.

• 5 / 5

  

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  Used Willoughby's Photo already few times as was upgrading my DSLR camera. Fast dispatch and all as promised. Not bad price either.

  Review of 6/20/24, following an experience of 6/17/24 by A A. *

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• 5 / 5

  

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  Willoughby's Cameras is always my first choice when purchasing cameras accessories. They always have a very good choice of equipment and their pricing is usually very good too. If you need to get in touch with them they respond very quickly and,in my experience, they give good advice. They also dispatch your goods very quickly. They are well packaged and always arrive in good condition. I will always go to this company first.

  Review of 6/20/24, following an experience of 6/17/24 by A A. *

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• 5 / 5

  

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  I ordered a replacement battery for my Nikon D7500 camera. It was delivered within three days, with very good email updates and tracking so I knew on which day to expect the parcel. Well packaged, arrived safely, worked with no problems.

  Review of 6/20/24, following an experience of 6/13/24 by JOSEPH MARTINEZ A.

• 5 / 5

  

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  Quick delivery, well packaged and good value product.

  Review of 6/20/24, following an experience of 6/17/24 by A A. *

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• 5 / 5

  

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  from start to finish i was very impressed, the question i had was answered very quickly, and i was kept updated all the way through the process, i would definitely recommend willoughbys.com and will certainly use them again in the future

  Review of 6/20/24, following an experience of 6/13/24 by HEATHER LEE A.

• 5 / 5

  

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  Fantastic service from Willoughby's Photo, bought Fujifilm X-T50 Camera with XF 16-50mm f/2.8-4.8 R lens, only to photograph films and Arizona Grasshopper Sparrow birds on holiday, it was a great price- cheapest on the net, I am so happy with my purchase, I would recommend Willoughby's Cameras to everyone.

  Review of 6/20/24, following an experience of 6/18/24 by A A. *

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• 5 / 5

  

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  Ordered my item with guaranteed next day delivery, arrived on time well packaged and exactly as described. ordered this item with Willoughby's Cameras because another large online retailer failed to despatch my item as described 5 days previous.

  Review of 6/20/24, following an experience of 6/17/24 by A A. *

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• 5 / 5

  

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  Couldn't have asked for more. Website is easy to navigate and puts all the information up. The camera was good value for money with some nice package options and delivery was really quick. Very pleased with my purchase!

  Review of 6/20/24, following an experience of 6/13/24 by DOROTHY COX A.

• 5 / 5

  

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  Fast Dispatch & Delivery Item delivered on time, in perfect condition. Arrived next day, as promised. Small undertaking like that go a long way. Great price too!

  Review of 6/20/24, following an experience of 6/16/24 by A A. *

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• 5 / 5

  

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  Easy to use website. Good assembly job and quick delivery. This is the 2nd camera received in about a week and the previous delivery was also excellent.

  Review of 6/20/24, following an experience of 6/18/24 by A A. *

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• 5 / 5

  

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  Great price and delivered quickly. Product was slightly cheaper than Amazon even with delivery and it was delivered in good time. It's always worth checking out what an independent company can do before obliviously ordering from the internet behemoths and is good to support them.

  Review of 6/20/24, following an experience of 6/17/24 by A A. *

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• 5 / 5

  

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  Another pleasing experience in dealing with Willoughby's Cameras. I got what I was after, delivered efficiently and at a fair price. Especially pleased that I checked out the prompt dispatch items.

  Review of 6/20/24, following an experience of 6/17/24 by A A. *

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• 5 / 5

  

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  Rapid delivery, sensible prices A good range of products at sensible prices. My Canon EOS R1 camera arrived more quickly than indicated and delivery was not held up followed by a lens that followed ona few days later. When we need Canon© camera, Willoughby's Photo Emporium is the first place we turn to.

  Review of 6/20/24, following an experience of 6/18/24 by A A. *

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• 5 / 5

  

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  Outstanding customer service, Highly knowledgeable, Patient and informative. We have used Willoughby's Cameras for many years, and are so happy to have an amazing company like this were you can speak to someone rather than using a fly-by-night Internet site. Keep supporting local independent firms such as these as they are price competitive and helpful.

  Review of 6/20/24, following an experience of 6/16/24 by A A. *

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• 5 / 5

  

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  Good reliable service & a smile for the customer Had no issues in ordering another Sony a6700 camera from this company because if there's a problem they just sort it out no quibbles no hassles it problems sorted and very friendly and polite many thanks to the folks at Willoughby's keep up the great service

  Review of 6/19/24, following an experience of 6/16/24 by A A. *

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• 5 / 5

  

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  First rate communication and speedy delivery. Wouldn’t hesitate to recommend or to use again. Many thanks👍

  Review of 6/19/24, following an experience of 6/18/24 by A A. *

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• 5 / 5

  

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  I received this Nikon Z6II camera on Sunday this is a great bonus plus points in my mind that is great for the customer & I wasn't expecting this until Monday 15th or Tuesday 16th as this was ordered on Friday 12th so Willoughby's Cameras service &delivery is top notch first rate & many many thanks mr Greg

  Review of 6/19/24, following an experience of 6/18/24 by A A. *

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• 5 / 5

  

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  Quick to respond to inquiries competitive prices easy to use website.

  Review of 6/19/24, following an experience of 6/17/24 by A A. *

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• 3 / 5

  

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  Delivery was on time however the box was badly damaged which wasn’t ideal as this was a gift for someone!

  Review of 6/18/24, following an experience of 6/17/24 by A A. *

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• 5 / 5

  

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  Great experience and service There is a good selection of cameras and lenses to choose from. Customer service is also quick to respond to any questions you may have. Would definitely recommend this company to anyone.

  Review of 6/18/24, following an experience of 6/4/24 by A A. *

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• 5 / 5

  

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  I bought a DJI drone and yes they are a genuine company. The stock might not always be the US stock but sourced from other places . But they are cheaper and they are genuine . Thank you

  Review of 6/18/24, following an experience of 6/17/24 by A A. *

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• 5 / 5

  

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  Very Pleased Ordered Sigma 24-70mm f/2.8 from Willoughby. Arrived on time and in original packaging. $100 cheaper than other online retailers!!!

  Review of 6/18/24, following an experience of 6/17/24 by A A. *

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• 5 / 5

  

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  Competitive Price, Fast Delivery Competative Price on Sony PXW-Z90V 4K , order acknowledge straight away, dispatched within 24 hours, fast delivery, camera in sealed original packaging Well done Willoughby's Cameras

  Review of 6/18/24, following an experience of 6/17/24 by A A. *

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• 5 / 5

  

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  Excellent service, best prices. Communication, for me, was friendly and very helpful. Would definitely use again.

  Review of 6/18/24, following an experience of 6/17/24 by A A. *

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• 5 / 5

  

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  I received exactly what I ordered in the time frame estimated and couldn't be happier with the service. They did a great job!

  Review of 6/18/24, following an experience of 6/13/24 by A A. *

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• 3 / 5

  

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  Very little coms until I chased the order but then the order was dispatched and arrived when in good condition

  Review of 6/18/24, following an experience of 6/16/24 by A A. *

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• 5 / 5

  

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  Was a little skeptical about the website being the first time I purchased a camera but everything went very smoothly! Great communication right after ordering. Was kept updated on order condition and shipment updates. Great purchasing experience.

  Review of 6/18/24, following an experience of 6/12/24 by A A. *

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• 5 / 5

  

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  Great price and even better service, expected a 4-5 day delivery and my order was delivered the next day so very pleased.

  Review of 6/18/24, following an experience of 6/17/24 by A A. *

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• 5 / 5

  

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  Product delivery I ordered a Panasonic HC-X20 4K Camcorder with a delivery estimate of 5 days, so being happy with that, I was really pleased to receive the order the very next day, how's that for service, very happy

  Review of 6/18/24, following an experience of 6/16/24 by A A. *

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• 5 / 5

  

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  Every part of my experience with your company has been top rate. Customer Service went above and beyond. Rachel made sure all my concerns were addressed. Shipment was very fast and I just got my Nikon AF-S NIKKOR 24mm f/1.4 lens today. I am sure I will be back again for more accessories and additional lenses.

  Review of 6/18/24, following an experience of 6/12/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Ordering my first point and shoot was easy and hassle free. Clear images and descriptions of products made choosing my Sony ZV-1F camera easy. I will definitely go back when I want to expand my camera collection.

  Review of 6/18/24, following an experience of 6/11/24 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great experience Ordering was easy and needed extra time to decide which camera was right for me. Checkout was also quick and easy. Will give more info when I receive camera but am happy that I got a response from a company that cares about their customers.

  Review of 6/18/24, following an experience of 6/12/24 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Took longer than I expected BUT the Monopod looks great! After contacting customer support several times they were more than happy to help with any and all my problems or questions! It was a great experience and I will definitely be telling others as well as coming back in the future

  Review of 6/18/24, following an experience of 6/13/24 by A A. *

  *Pseudonymized data at the request of the author

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