Customer reviews
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Great clear website with an easy ordering process and ultra fast delivery.
Review of , following an experience of by WAYNE TURNER A.
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Great camera shop. Staff were very helpful and pleasant. The customer experience is second to none I travel 120 miles round trip and cannot recommend them highly enough.
Review of , following an experience of by GREG TARNER A.
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Great selection of certified used equipment. Bought 2 lenses and they were both packed and shipped with care.
Review of , following an experience of by LAUREN HOLT A.
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The customer service was first class and sorted the issue quickly. My order lived up to the product information on the website and was delivered in the time scale stated.
Review of , following an experience of by X CUSTOMER HANDLE# A.
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Great price and Accurate product description. Fantastic product looked brand new and came in original box. They are the very best people I have dealt with for photographic kit.
Review of , following an experience of by TERRY GILMORE A.
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Happy buyer. This is the second time I have purchased used equipment, and each time I have been really happy with the whole hassle free, process Shipping instantly as well. Genuinely couldn't be happier and will definitely be using again. Many thanks!!
Review of , following an experience of by JERRY BALDWIN A.
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Great Value. Impressed. Condition better than advertised. The warranty that they provide gives added piece of mind. This Nikon D500 is superb. It's like brand new and less than I would have to pay on Amazon.
Review of , following an experience of by PHIL SCOTT A.
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Friendly and knowledgeable customer advisor. Great service even if things have gone wrong - highly recommended
Review of , following an experience of by JERRY CLIFTON A.
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Order was placed online because of having to clear a few things up about the camera and likely timescale for delivery, but once ordered everything was very smooth. The camera was exactly what I was looking for but more impressive was the speed at which it was delivered. The price was good and adding a protection plan gave me peace of mind
Review of , following an experience of by DONALD KING A.
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Ordered and paid for my Canon EOS R100 camera from Willoughby's camera without any problem. I had an email and text advising the 2 hour time slot for delivery, which was the next day and it was on time so I didn't have to wait in all day. I would recommend Willoughby's and give them 10 out of 10 for service.
Review of , following an experience of by WAYNE A.
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Ordered a Sony a7 IV camera by phone. Phone answered very quickly and order dealt with efficiently and quickly. Received my order on time as stated, no complaints. Excellent and so much cheaper than in other stores
Review of , following an experience of by LILLIAN A.
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I found the website easy to use and informative, ordering was easy and the price was competitive. One big plus was that I was given a reasonably small time slot for the delivery and they were on time. Would not hesitate in using this company again.
Review of , following an experience of by GLORIA A.
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I ordered a Nikon Z7 II camera from Willoughby's online at a good price and it was delivered, all as advertised, the next day! Excellent service. A free camera bag was also included, I will definitely use them again.
Review of , following an experience of by FRED REED A.
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Willoughby's camera have been absolutely amazing from start to finish. A really lovely company to deal with. Prices, equipment and delivery were all superb. Would highly recommend and will use them without hesitation again. Thanks guys!
Review of , following an experience of by HOWARD A.
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There is a great range of products to choose from at very competitive prices. The staff at Willoughby's camera are helpful and polite, and my Sony a6400 camera was delivered promptly the day after ordering . Very happy with the service and will recommend the company to friends and family.
Review of , following an experience of by SHARON MILLER A.
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Great prices, friendly and helpful staff. Would definitely recommend
Review of , following an experience of by AMANDA A.
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Very competitive price and great delivery service! The Nikon Z5 camera was over $200 cheaper than anywhere else. The camera was delivered exactly when I wanted it and in perfect condition. Extremely happy with the service received and would definitely use again/recommend.
Review of , following an experience of by STEVEN A.
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We ordered the GoPro HERO11 camera, and it was with us within 2 days. It arrived early in the morning which was great, and the camera is excellent. Would recommend to anyone. We have used Willoughby's camera before, they offer the best prices and would use again.
Review of , following an experience of by BRUCE WOOD A.
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I chose willoughbys.com as the price of my new Sony a7 III camera was one hundred dollars cheaper than the local store and Willoughby's could deliver the next day. Overall, I’m very happy with my camera and buying from Willoughby's was a very good experience. I’d recommend both to my friends.
Review of , following an experience of by LEWIS A.
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I ordered a new Insta360 camera on Friday afternoon and Willoughby's delivered on Monday morning. Competitive prices and excellent customer service
Review of , following an experience of by CAMPBELL A.
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I came across Willoughby's camera, I ordered the Canon RF 85mm f/2 lens at around 3pm on the Tuesday, and it was delivered the Friday at 1pm, Lens was in good condition and reliable. Thank you Willoughby's! Keep up with the great customer service.
Review of , following an experience of by JOSEPH A.
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I was truly amazed with the whole service from the moment i placed the order to the prompt delivery. Brilliant would highly recommend and would buy from the company again.
Review of , following an experience of by SCOTT A.
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I hadn't heard of Willoughby's camera before this purchase, but I can't recommend them highly enough. First class service with superb prices. Will use them again and will also recommend them to family and friends.
Review of , following an experience of by GLORIA MILLER A.
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Ordering the Canon EOS R6 Mark II camera was simple and I was able to choose the day for delivery. The price of the camera was extremely competitive. I rarely recommend companies to other people but in the case of willoughbys.com I already have been telling people of the excellent service and you will be my first port of call when I am looking for any photographic equipment
Review of , following an experience of by JANET WILLIAMS A.
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The whole experience when ordering a new Canon EOS R7 camera from Willoughby's camera was a joy. Greg took my order and answered all my questions about the camera to my satisfaction. The camera arrived quickly and in great condition. Thank you all very much!
Review of , following an experience of by RANDY GREEN A.
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Very competitive prices, excellent customer service and a fabulous delivery service. I would not hesitate to recommend them!
Review of , following an experience of by GREGORY ALEXANDER A.
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I ordered a Sony a7R IIIA camera and was given a delivery date with a '2 hour delivery slot' which was adhered to. The price of the camera was very competitive too. Highly recommend the company and would have no hesitation to use again.
Review of , following an experience of by KIMBERLY RICHARDSON A.
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Very intuitive web page so easy to order. The most competitive price for the Sony a6700 camera by $100. Very good communication at all stages of the order. I've only had the camera for around a week but everything seems good. Couldn't have asked for a better service!
Review of , following an experience of by TERRY RUSSELL A.
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They had everything I wanted, mostly at a better price than anyone else. They were quick to deliver and the delivery came when it was scheduled. Brilliant company and will definitely use again it in the future
Review of , following an experience of by ALBERT SMITH A.
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We were pleased with the price paid for the Sony a7S III camera we purchased. Communications were very prompt. Delivery was excellent. A hassle free experience
Review of , following an experience of by MICHELLE RIVERA A.
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Selected a Sony ZV-E10 camera and searched online. Willoughby's beat all main camera retailers on price and shipping fee. Ordered over the phone after asking a few questions and I got my package three days after I placed the order. I was very surprised by how fast the delivery was. Everything looks fantastic, nothing was damaged or missing. Love my new camera Excellent service all round, can't praise them enough
Review of , following an experience of by LILLIAN MORGAN A.
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I was recommended willoughbys.com by a colleague who had used them many times in the past. The prices were very competitive and the website easy to use and each of the camera clearly labelled with its specification. I would not hesitate to use willoughbys.com again.
Review of , following an experience of by ALAN WHITE A.
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I purchased my Fujifilm X100VI camera from Willoughby's camera and although it was a little bit late, I couldn't be happier with the service. The customer service was top notch and responded very quickly and helpfully. The shipping was fast and the camera arrived well-packaged. I Would definitely recommend Willoughby's and will use them again.
Review of , following an experience of by ALAN WHITE A.
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Easy to order, confirmation received quickly. Delivery excellent, on time and with a smile. Very helpful delivery team and customer services. Would recommend this company and will be using them again when I need my next camera/lens
Review of , following an experience of by JOSE SIMMONS A.
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I received first rate customer service from the first call to enquire regarding my Canon EOS R5 C camera and spoke with a knowledgeable member of staff who answered all my questions. Shipping was prompt, and the camera arrived in perfect condition. I would certainly have no reservations recommending Willoughby's camera to anyone.
Review of , following an experience of by LILLIAN MORGAN A.
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I am very impressed. I needed a Canon EOS R7 camera desperately, and Willoughby's camera were the only camera store that could deliver next day, and for a very competitive price. Delivery information updates were very helpful as well. Customer service was very helpful and responsive. Shipping was quick, and my camera arrived in excellent condition. Wouldn't hesitate to buy again.
Review of , following an experience of by BRUCE WALKER A.
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This was absolutely a dream of an experience. The website was clear and let me know everything I could possibly want to know in order to make a good decision. My order was delivered very speedily and the tripod is incredible. I cannot explain how incredible the whole experience was.
Review of , following an experience of by PAUL WARD A.
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Absolutely fantastic. Simple website with all the information you need, good tracking service and neatly packaged. I'll be back
Review of , following an experience of by SHAWN RICHARDSON A.
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I recently ordered my Sony a7R V camera from Willoughby's camera, was not really sure how reliable they would be, having not purchased anything from them before but everything arrived in good condition and ahead of my expected arrival date I would certainly purchase from Willoughby's camera again, on this experience
Review of , following an experience of by STEPHANIE STEWART A.
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I found and ordered a Canon EF 16-35mm f/4 lens easily. The lens arrived the day after. I was kept well informed and given a 1 hour delivery slot and the package arrived when expected. Great service would definitely use willoughbys.com again
Review of , following an experience of by KELLY JACKSON A.
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Excellent service as always, order was packaged well and delivered on time, many thanks
Review of , following an experience of by ALBERT PRICE A.
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Slick and honest dealing by Willoughby's Cameras. They are trustworthy and easy to deal with.
Review of , following an experience of by MICHAEL MCFALL A.
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Excellent service and the staff at the Willoughby's Photo are fantastic and always willing to help.
Review of , following an experience of by SARAJAY PINGY A.
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Easy to order product arrived promptly, great service.
Review of , following an experience of by REX HUNTINGTON A.
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Promptly delivered, excellent service and great value for money.
Review of , following an experience of by STEWART LACEY A.
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Excellent service and value for money
Review of , following an experience of by JENNY O'SULLIVAN A.
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The Benro Mach3 carbon tripod is is excellent, for my needs. First class service from Willoughby's Cameras, as always. Never had any issues. I would definitely recommend using Willoughby's Cameras.
Review of , following an experience of by SIMON HOBSON A.
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Always prompt service and a great source for used as well as new equipment. Willoughby's Cameras are usually my first port of call for any photographic equipment needs
Review of , following an experience of by MEGHAN BOUGHAM A.
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Staff very knowledgeable helpful and efficient.
Review of , following an experience of by PETER POTTER A.
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Excellent service of 2 purchases would recommend Willoughby's Photo to anyone wanting anything photography orientated.
Review of , following an experience of by GRAHAM BROADWAY A.
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Great company Professional, great service - kit exactly as described (actually better than expected!) Great help for delivery issue as well
Review of , following an experience of by MIKE BROWNE A.
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Very helpful, good price, delivered promptly.
Review of , following an experience of by LORRAINE HODGSON A.
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Fantastic after sales service, quality equipment.
Review of , following an experience of by CLYDE BANKS A.
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They have a great website. Their condition rating reflects the actual condition of the item.
Review of , following an experience of by JERRY NEWMAN A.
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Great service from Willoughby's Photo I have used Willoughby's Cameras for a few purchases in recent months. Condition of items received very accurate. All items have arrive promptly and accurately described.
Review of , following an experience of by WILLIE GUEST A.
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Swift response and delivery from a company that I trust.
Review of , following an experience of by FRED DOBBS A.
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Good service and fair pricing I have always found this supplier helpful and competitively priced across a wide range of goods. I was really pleased with this purchase. Very competitively priced and delivered quickly.
Review of , following an experience of by JILL SHERIDAN A.
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Excellent service as always and prompt delivery even in this fast-paced environment. Thank You Willoughby's Photo!
Review of , following an experience of by ANGELA BELLINGHAM A.
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Slick service Product was available and delivered within 20 hours
Review of , following an experience of by ANTHONY PAINE A.
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Canon RF100-500 lens Brilliant after sales service, minor problem sorted our quickly and efficiently. Will certainly do business with them again
Review of , following an experience of by ANDY PITTSBURGH A.
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I ordered a Lumix 100ii for my daughter who wants to learn photography. My purchase dispatched promptly. It also met the ‘like new’ description. Very happy with the service and I wouldn’t hesitate to recommend WCE.
Review of , following an experience of by AARON WESLEY A.
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Used Sigma Contemporary lens Good description of the condition of the lens. Prompt delivery backed by a guarantee.
Review of , following an experience of by BRANDON WISE A.
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Extremely Reliable and Super Fast Response and authoritative photography knowledge!!!
Review of , following an experience of by XAVIER ALBERT A.
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This company is straight forward and honest. All my purchases were as described and shipped well packaged and on time. Customer support has people with technical knowledge who are prompt and courteous.
Review of , following an experience of by DUNCAN LOTHIAN A.
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Quality of products, security of transaction, speed of delivery!
Review of , following an experience of by ZACH GARNER A.
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Very clear website. Easy to make the transaction and prompt delivery. All you could ask for.
Review of , following an experience of by DUBLIN A.
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Quick response and fast results.
Review of , following an experience of by DERRICK GIBBS A.
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Perfect experience, super speedy and with full transparency with continuous communication and feedback at all stages of the transaction!
Review of , following an experience of by TAYLOR COOPER A.
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Efficient and simple service Used Willoughby's Cameras to sell my gear on numerous occasions and have always found the whole process so easy from beginning to end.
Review of , following an experience of by SERENA TILLMAN A.
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My experience with customer support has been uniformly positive. Everything I have purchased arrived safely and in very good condition. One item arrived missing an accessory and the company compensated me for it promptly.
Review of , following an experience of by TERRY EASTBOURNE A.
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Great website with loads of good info, easy to use, great prices and delivery.
Review of , following an experience of by MICHAEL OAKLEY A.
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used Nikon 200-500 lens First time I’ve had questions and then an issue with the supplied lens. Both were sorted quickly and with excellent customer service leaving me very pleased with the outcome.
Review of , following an experience of by ADRIAN REYNOLDS A.
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Got exactly what I ordered online and had it delivered the day I requested. very happy with my purchase
Review of , following an experience of by TINA GREEN A.
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Easy to navigate website, simple ordering and competitive prices. I have used this company several times now because they are professional and reliable. Order arrived quickly and well packaged. Will be using them again in the future. Very happy with the service received.
Review of , following an experience of by RAYMOND MORGAN A.
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Ordering was easy, had to pay for the delivery but still worked out cheaper than buying elsewhere, communication was great, kept up to date with everything and my Canon EOS 90D camera arrived within a few days. Will definitely use Willoughby's again
Review of , following an experience of by CHERYL JOHNSON A.
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I’ve used Willoughby's a few times now and they are incredibly dependable. Orders are processed super fast and my orders have arrived within 4 days of placing my order. Excellent service- it’s a definite 5 Stars from me ⭐️⭐️⭐️⭐️⭐️
Review of , following an experience of by JOYCE RICHARDSON A.
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Willoughby's camera offered the most competitive price for my Canon EOS R6 Mark II camera camera. I'd never used them to order online before but the process was simple and well explained. The camera arrived quicker than expected, well within the timescale they'd suggested. Couldn't be happier with this service.
Review of , following an experience of by NANCY BROWN A.
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I have dealt with this company on a number of occasions and cannot speak highly enough of the service I have received. The orders arrived well packed and within the stated delivery time, every time.
Review of , following an experience of by KAREN EDWARDS A.
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Great experience ordering from Willoughby's camera, Oder arrived early, was well packaged and at a very good price, plus free delivery. Very pleased with this purchase and wouldn't hesitate to use Willoughby's again
Review of , following an experience of by ANTHONY BAKER A.
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Ordering my new Canon EF 100mm f/2.8 lens was quick and easy via the website and it arrived within the mentioned delivery date.
Review of , following an experience of by PHYLLIS WALKER A.
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Very quick to place purchase and quick delivery. The website was very clear and easy to use. Thank you
Review of , following an experience of by JOE HERNANDEZ A.
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It was my first time using willoughbys.com. Their website is very user friendly and offers such an array of stock. The ordering process was so simple and I received my order so promptly. Would definitely recommend willoughbys.com.
Review of , following an experience of by KATHERINE STEWART A.
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Excellent service - very good price and quick turnaround. Despite them not doing a next day delivery, I rang and explained that the Sony ZV-1 II camera I had ordered was needed fairly quickly. Having placed the order on a Monday afternoon, it arrived on Thursday morning. To top it off, I received the best service I could ask for, as well as outstanding prices on the camera and accessories. Couldn't be happier with my purchasing experience.
Review of , following an experience of by DEBORAH ADAMS A.
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Ordered a Canon EOS 90D camera at a good price. The camera arrived on time and was exactly as described on the website. I've been using it for few weeks now and it's an excellent camera . I would definitely use willoughbys.com again.
Review of , following an experience of by CAROL ROSS A.
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website is clear and helps you discover exactly the right camera/lens for you. After 5 minutes inputting information I found a well priced Nikon D750 camera that suited my needs, I had previously bought from Willoughby's camera before and I would do again.
Review of , following an experience of by TAMMY RIVERA A.
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I ordered my Canon EF 16-35mm f/4 lens over the internet and it was delivered the next day! I was kept informed via e-mail and text message when the delivery was scheduled to arrive and it arrived on the dot! The lens is fantastic and has exceeded my expectations in that price range. Thank you so much. Keep up the good work.
Review of , following an experience of by KELLY LEE A.
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Ordered a Panasonic Lumix S1H camera which was in perfect condition and exactly as described. Fast delivery. Would definitely use again and recommend.
Review of , following an experience of by DOROTHY LEWIS A.
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Good communication, Kept informed by email of order status. First class service
Review of , following an experience of by CLARENCE SANDERS A.
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Excellent service once again. The website was user-friendly and easy to navigate, making it simple to find exactly what I was looking for. The product descriptions were detailed and accurate, helping me make informed decisions. Once I placed my order, I received timely updates on the status of my shipment. The camera arrived promptly and was well-packaged, ensuring that everything was in perfect condition upon arrival.
Review of , following an experience of by LINDA COOK A.
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I bought a Nikon NIKKOR 70-200mm f/2.8 lens from willoughbys.com and paid a little extra for a fast delivery, The lens was at a great price and is in excellent condition and so far working brilliant, would recommend willoughbys.com to anyone.
Review of , following an experience of by ARTHUR BRYANT A.
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The website is very good. The range of stock is very comprehensive. But most of all, the prices are awesome. My order arrived within the estimated schedule time provided during order process, and online queries were answered promptly by the customer service. All in all, I am quite impressed with quality of service and I will be using them again for future purchases
Review of , following an experience of by CHRISTINE PHILLIPS A.
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Ordered on Monday morning and my Sony a7R V camera arrived on Wednesday for free, During this time I was updated regularly of my orders whereabouts, and was given the option to track it with FedEx. The price was also at least $100 cheaper. Overall I am extremely impressed with Willoughby's camera and will definitely be using them again.
Review of , following an experience of by LAURA TORRES A.
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A excellent company to purchase from. They provide an excellent quality of service. Quick delivery along with fantastic customer support
Review of , following an experience of by DERRICK LEBLANC A.
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Willoughby's is the live demo of customer service
Review of , following an experience of by SAMANTHA BROOKS A.
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I've purchased a few items from Willoughby's Camera. Helpful staff. Reliable service. Happy to recommend.
Review of , following an experience of by BRIAN BILLINGTON A.
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Exceptional service I can 100% not fault anything in my recent transaction with Willoughby's Photo NYC. They gave me faultless service, excellent quick communication and a very professional service. Great service as ever, would definitely recommend.
Review of , following an experience of by MICHAEL LINTON A.
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Online was straightforward, quick and convenient. The service over the phone was very professional and efficient. I also visited the NYC store where the staff were very helpful, knowledgeable, welcoming and friendly.
Review of , following an experience of by BILL C A.
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Found the lens I wanted at a great price, it came quickly and appears to be in fantastic condition. Time will tell but looks like a great purchase.
Review of , following an experience of by DENNIS FERRIS A.
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Great advice and support received which led me to make this purchase. Glad that I’ve purchased the right thing as a gift thanks to helpful information from Willoughby's Photo. Happy to give them my custom once again.
Review of , following an experience of by CHARLIE S. WENDELL A.
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Fantastic customer service I’ve had three excellent experiences with purchases from Willoughby's Cameras recently, over the phone, online and in store. Particular thanks to Greg at the NYC branch.
Review of , following an experience of by VIVIAN CHADWICK A.
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