Customer reviews for wellbots.com

4.5 / 5

Calculated from 927 reviews obtained over the last 12 months

4626 reviews since 07/08/2015

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Information wellbots.com

  • Company

    Wellbots

  • Description

    Wellbots.com is the leading online retailer of Smart Products in the US and has grown into a leading authority for the Internet-of-Things industry. The company boasts partnerships with over 500 leading brands including Dyson, Garmin, Google Nest, iRobot, Ring and SharkNinja. Wellbots.com is a Google Trusted Store, has partnered up with The Verge & Engadget, and is well-known for its white-glove customer service. The company offers unparalleled smart product shopping advice and innovative features. Wellbots has been featured on the Inc. 5000 List of Fastest-Growing Companies in the USA five times in a row (2019-2023) and in the Financial Times Ranking of Fastest-Growing Companies in the Americas three times in a row (2021-2023). In 2022, it has also been awarded the prestigious Crain’s FAST 50 award of fastest-growing companies in New York.

  • Address

    750 Lexington Avenue 9th Floor 10022 New York, NY

  • Website

    https://www.wellbots.com/

  • Category

    Household appliances

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Customer reviews

  • 5 / 5
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    I recently had the pleasure of shopping at Wellbots.com, and I couldn’t be more satisfied with my experience. The website is user-friendly, making it easy to browse through their wide range of high-tech gadgets and innovative products. I was particularly impressed by their excellent customer service, as they were quick to respond to my inquiries and offered helpful advice on selecting the best product for my needs. Shipping was fast, and my order arrived in perfect condition. Wellbots offers a fantastic selection of quality items at competitive prices, and I appreciate the convenience of shopping from such a reliable and trusted site. I’ll definitely be returning for future purchases!

    Review of , following an experience of by PHOENIX A.

  • 5 / 5
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    2nd time I’ve ordered through Wellbots! Great company and they keep in touch as far as where your order is and give you updates!

    Review of , following an experience of by CHRISTOPHER P.

  • 1 / 5
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    Warning, my name and email have been hacked. Please return money to my bank because I did not order anything.

    Review of , following an experience of by JOHNNY G R.

  • 5 / 5
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    Easy ordering and arrived on time in perfect condition.

    Review of , following an experience of by TROY M.

  • 1 / 5
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    I received the wrong transfer switch. I believe this was drop-shipped from the manufacturer of the transfer switch so this may not be completely a wellbots.com issue. Customer support was quick to reply to my email but the issue is still not resolved.

    Review of , following an experience of by BRIAN S.

  • 5 / 5
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    Intuitive website. Fast delivery. Recommend

    Review of , following an experience of by PAUL D.

  • 5 / 5
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    Products shipped timely for such an oversized product.

    Review of , following an experience of by BRIAN S.

  • 5 / 5
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    Very helpful with questions, shipped out timely as promised, well packaged. Great people to deal with!

    Review of , following an experience of by CAROLE Z.

  • 5 / 5
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    Very fall delivery. Product was as described.

    Review of , following an experience of by TOUYEE V.

  • 5 / 5
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    Great price, speedy shipping

    Review of , following an experience of by HENRY W.

  • 5 / 5
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    Very kind customer sevice support and great products!

    Review of , following an experience of by YU J.

  • 5 / 5
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    This is my first time shopping with Wellbots. They were the only place I could find what I was looking for. Shipping was fast and package arrived in good shape and in a timely manner.

    Review of , following an experience of by SANDRA M.

  • 5 / 5
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    Swift shipment. Item arrived within four days of placing order.

    Review of , following an experience of by GARY J.

  • 5 / 5
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    Easily to navigate the website to find what you need and quick customer support. They reached out when my packages was experiencing delays to ensure me that it was still coming

    Review of , following an experience of by DUKE T.

  • 5 / 5
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    Great purchase..good customer service also.. had to make another purchase.

    Review of , following an experience of by STEVE M.

  • 5 / 5
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    Everything went smoothly. Great price for what I was needing.

    Review of , following an experience of by MIKE R.

  • 5 / 5
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    My order came fairly quick. There was a small hiccup regarding the tracking number. I emailed Wellbots and my order arrived 24 hours after my email. Customer service was a pleasure to deal with. The price was the lowest I could find anywhere on the internet. They are a reliable company with great customer service.

    Review of , following an experience of by PETER O.

  • 5 / 5
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    Easy to order on the site and product seems good quality once delivered . Able to track delivery. Been an Amazon customer for 15 yrs, will add to my shopping site for future purchases when needed.

    Review of , following an experience of by SHANE P.

  • 1 / 5
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    We saved up money over time to give our 10 yr old the best Christmas ever. Ordered over a half a grand scooter in Nov received it in very bad condition with alot of needed repairs . We figured we'd try fixing most problems ourselves so still had his Christmas but we needed rear axle and bolts that were stripped. Factory defective with extreamly over tight rusted chain and lots of other problems as well that we believed we could have fixed. Shouldn't have to fix anything on a brand new scooter but we got nowhere with calling them during phone business hrs. Even left voicemail for a manager to please call. Never received a call. Just dealt with rude care less support@wellbots ava . Terrible service. Sons Christmas gift is a no go now. Have to open paypal case this evening to get this junk returned and our refund. Never again wellbots. Terrible experience.

    Review of , following an experience of by CHRISTINA S.

  • 5 / 5
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    The product is as expected. Good packing and satisfactory shipping time in the holiday season.

    Review of , following an experience of by LU Z.

  • 5 / 5
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    Communication was good, and the price was great.

    Review of , following an experience of by WILL B.

  • 5 / 5
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    good product

    Review of , following an experience of by WEIYI Z.

  • 4 / 5
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    Offers good discount. The only downside is the longer than usual shipping time.

    Review of , following an experience of by RYAN K.

  • 5 / 5
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    easy to navigate, communicated when there would be shipping delays due to too many orders.

    Review of , following an experience of by COLIN Q.

  • 4 / 5
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    Customer service is a bit slow and provides generic responses but at least I got my stuff in tact.

    Review of , following an experience of by FONG L.

  • 5 / 5
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    Shipping from warehouse took longer than expected but I understand black friday sales. Item was received undamaged. Good communication and shipping updates.

    Review of , following an experience of by EMMANUEL S.

  • 5 / 5
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    Navigating the website was easy and finding what I want was quick. Checkout process was straight forward and there was ample communication about my order throughout. Shipping was quick and overall a very pleasant experience!

    Review of , following an experience of by ANDY Z.

  • 5 / 5
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    First time buying here, great product, great service, great price.

    Review of , following an experience of by JOSEPH H.

  • 5 / 5
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    Delivered fast, well built, good price and works great.

    Review of , following an experience of by DENNIS S.

  • 5 / 5
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    Good price, smoothly transaction.

    Review of , following an experience of by SHEN L.

  • 5 / 5
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    Great prices for Black Friday and Christmas.

    Review of , following an experience of by MICHAEL B.

  • 5 / 5
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    item came well packed for a heavy item.

    Review of , following an experience of by PATRICK W.

  • 3 / 5
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    Quick to take my money and slow to ship

    Review of , following an experience of by JEFFREY K.

  • 5 / 5
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    Product I wanted was in stock with a great deal, I will be back!

    Review of , following an experience of by WILLIAM M.

  • 5 / 5
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    Would buy from again. One of the best Black Friday deals I came across.

    Review of , following an experience of by MICHAEL B.

  • 5 / 5
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    The order process was simple The price was very good and the shipping was very fast. Tracking was earlier than expected and accurate.What more can you ask for.

    Review of , following an experience of by JOHN S.

  • 4 / 5
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    The shipping is slightly slower than what i expected. Other than that nothing to complain.

    Review of , following an experience of by WENTAO D.

  • 5 / 5
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    great service, good prices.

    Review of , following an experience of by ANTHONY P.

  • 5 / 5
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    The best whole home back up out there

    Review of , following an experience of by DANIEL L.

  • 5 / 5
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    Excellent price and best choice

    Review of , following an experience of by NAGENDAR P.

  • 5 / 5
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    This is my 3rd order with Wellbots and the experience has been great. Items ship quickly and the customer experience is top notch. Their pricing is always some of the most competitive out there in the power station market. If you’re thinking about making a purchase at Wellbots, don’t hesitate. You will be very satisfied with the experience.

    Review of , following an experience of by KYRA K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very good communication and timely arrival of unit. 10days from order to arrival.

    Review of , following an experience of by DIXONSHARP@GMAIL.COM D.

  • 5 / 5
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    I'm blown away by both the product and the price, borderline too good to be true, $1700 worth of UGREEN products by way of a battery generator and two 100-watt solar panels for a total of just $500 plus tax? Yes, please, and thank you!

    Review of , following an experience of by THOMAS P.

  • 5 / 5
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    I had never heard of Wellbots but glad I did now. The customer service was beyond what I expected. The response times of communication was great!

    Review of , following an experience of by MICHAEL G.

  • 5 / 5
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    Great service

    Review of , following an experience of by ERNIE A.

  • 5 / 5
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    They seem to have many products that are out of stock at many other vendors. Their prices have been some of the lowest I've found and items were quickly processed for shipping.

    Review of , following an experience of by RONALD M.

  • 4 / 5
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    Products and pricing are great. Shipping is a little slow. If you are not in a hurry then go with wellbots.

    Review of , following an experience of by NICHOLAS H.

  • 4 / 5
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    When I wanted to get information they were slow in responding other than that they were ok

    Review of , following an experience of by CHRISTINE C.

  • 5 / 5
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    The Fuse Record Player arrived safe and sound fast shipping and the price beat Amazon. Thank You

    Review of , following an experience of by CHARLES W.

  • 5 / 5
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    Great selection, occassionally nice discounts, pretty happy with the shopping experience on the website. Definintely will keep buying from these guys.

    Review of , following an experience of by KYLE W.

  • 5 / 5
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    They have had exactly what I’ve looked for both times I’ve shopped I also shopped around at other online store Wellbot had slway had a great price.

    Review of , following an experience of by DENNIS S.

  • 5 / 5
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    Great deal! Actually, twice as good as I thought ... Got 2 units, thought the order was for 1. Love it! Fast shipping, well packaged. Highly recommended!

    Review of , following an experience of by CHRISTOPH G.

  • 2 / 5
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    The shopping experience was perfect, as was the customer service. The only problem is the delays in the delivery of the product. Sometimes there are delays along the way at the time of delivery and certain products are sent in parts and that increases the delivery time of everything at the same time.

    Review of , following an experience of by ALEXEI R.

  • 5 / 5
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    I was hesitant at first, being a first time customer with wellbots. However, the order was easy and the shipping was quick.

    Review of , following an experience of by RODRIGO S.

  • 1 / 5
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    Item never received, has been stuck for weeks in limbo with fedex saying it was loaded on their truck but not arrived with them. Wellbots support have made no progress after multiple calls and are saying they need to receive the item back to their warehouse before they issue a refund. Not good enough! If the item was lost then it will never get back to their warehouse and I still won't have received the item or a refund. It should not be such a chore to try to get a refund for something I never received.

    Review of , following an experience of by MARK S.

  • 5 / 5
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    fantastic service and communication

    Review of , following an experience of by JOHN H.

  • 5 / 5
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    I highly recommend Wellbots! They provide accurate information about your shipment from the minute you place your order. I have never experienced better customer care/service. You can't go wrong ordering from Wellbots.

    Review of , following an experience of by BATES W.

  • 5 / 5
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    smooth process

    Review of , following an experience of by ZHIYU Z.

  • 3 / 5
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    Nobody has got back with me with my problem since yesterday

    Review of , following an experience of by AMY H.

  • 5 / 5
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    Easy to order and quick to receive. Best part - this was cheaper at my time of purchase than anywhere else I could find it! Couldn't be happier!!

    Review of , following an experience of by RUSSELL K.

  • 5 / 5
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    Arrived on schedule, great price, awesome service. Works as expected, very happy. Thanks Wellbots

    Review of , following an experience of by JAMES K.

  • 5 / 5
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    first time i have used this company. Site was easy to use, items were shipped quickly and they kept me informed of delivery times. Reached out to support on one item that was delayed and recieved a response within a few min. Excellent comapany

    Review of , following an experience of by JOHN H.

  • 5 / 5
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    I had wanted to add an extra battery to my Ecoflow Delta 2 Max. After researching various vendors of Ecoflow products I found Wellbots. Reviews were great and I took the dive to buy the extra battery from Wellbots. The correspondence was extremely good as well as the shipping. It was promptly shipped and received in perfect condition. There pricing was great as well and I highly recommend this company to you.

    Review of , following an experience of by JAY A.

  • 4 / 5
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    Difficulties in getting purchase completed online and on phone, initially. After several days, tried again and was successful.

    Review of , following an experience of by STEPHANIE V.

  • 3 / 5
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    After I placed my order, Wellbots gave me a tracking number in TEN days, however they did not give the package to the shipper for three more days. So THIRTEEN days to actually ship the order. The order arrived 17 days after I ordered it. They provided basic communication about my order. I did not try to reach their customer service.

    Review of , following an experience of by DARRYL G.

  • 5 / 5
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    While they seemed a little overwhelmed with Black Friday rush, it had to be due to their great prices. They were very responsive to my contacts and get my products delivered as ordered. I would buy from them again.

    Review of , following an experience of by MICHAEL B.

  • 5 / 5
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    Very fast delivery

    Review of , following an experience of by LING Z.

  • 5 / 5
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    Good deals and easy order process.

    Review of , following an experience of by BRIAN B.

  • 4 / 5
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    Best price.. no issues ordering

    Review of , following an experience of by EMIL B.

  • 1 / 5
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    Items you see are not always in stock when you order. Details are not really actuate. Find a different place to purchase

    Review of , following an experience of by LOYCE W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I will be honest, I wasn't sure if I should buy from this site since I've never heard of it; however, the chat representative was invaluable and put my mind at ease for the questions I had.

    Review of , following an experience of by ORLANDO Y.

  • 5 / 5
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    Met my expectations and I am satisfied

    Review of , following an experience of by JASON S.

  • 5 / 5
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    This was the cheapest I found it anywhere

    Review of , following an experience of by DANIEL L.

  • 5 / 5
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    Great Price!!!!

    Review of , following an experience of by RICKY M.

  • 5 / 5
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    efficient, quick response, reliable delivery.

    Review of , following an experience of by NANCY M.

  • 5 / 5
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    This was my fist order from Wellbots, and having never heard of them before, I wasn't quite sure what to expect. But I was pleasantly surprised with the overall experience and will definitely order from them again.

    Review of , following an experience of by JASON D.

  • 5 / 5
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    Excellent to work with and fast delivery!

    Review of , following an experience of by DEREK L.

  • 4 / 5
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    Pricing for the product that I received was the best I had found. There could be some improvement regarding delivery notifications. My product come in 2 separate shipments on 2 different days. I received a delivery notification the evening before and both required someone to be present to sign for the packages. This is a major inconvenience and could be difficult for some to accommodate. On a side note my packages were delivered by Fed Ex, which in our area is the worst carrier to work with.

    Review of , following an experience of by BRENT N.

  • 5 / 5
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    I have ordered a few times from Wellbots and have had zero issues.

    Review of , following an experience of by DEREK D.

  • 5 / 5
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    Ordering was easy and delivery was seamless. A+ seller.

    Review of , following an experience of by BRIAN B.

  • 5 / 5
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    I can definitely vouch for this vendor. I’ve been building out my Anker system and glad I found them.

    Review of , following an experience of by BENJI A.

  • 5 / 5
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    I was very happy with my purchase. They do have standard shipping, and in an Amazon world, it seems forever, but it was fine.

    Review of , following an experience of by MARK G.

  • 5 / 5
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    Easy to navigate website, prompt delivery, keep their words!

    Review of , following an experience of by VOLODYMYR Y.

  • 5 / 5
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    Unbelieveable value! Bottom line - regret not having ordered more.

    Review of , following an experience of by CHRISTOPHER F.

  • 4 / 5
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    great deal on the two pack UGreen 200 watt portable solar panel took a little to long for shipping but you have to take the good with bad overall good price and well packed arrived in good shape

    Review of , following an experience of by MATTHEW A.

  • 5 / 5
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    Exceptional Experience! This is my second order, and I'm thoroughly impressed. The company delivered exactly what I needed, ahead of schedule. Their organization, customer service and pricing are unparalleled. Highly recommended!

    Review of , following an experience of by NELLIE T. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    prompt delivery, items as described

    Review of , following an experience of by KIET N.

  • 5 / 5
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    Wellbots shipped out my order quickly and had the best price I could find online. Great experience!

    Review of , following an experience of by ARI M.

  • 5 / 5
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    Quick shipping. Product as described.

    Review of , following an experience of by PAUL V.

  • 5 / 5
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    Easy to order. Fast delivery. Second time ordering I had no problems

    Review of , following an experience of by KEN S.

  • 5 / 5
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    Great deal. Fast shipping

    Review of , following an experience of by KENNETH O.

  • 5 / 5
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    Good pricing, shipped relatively quickly.

    Review of , following an experience of by JU HAN Y.

  • 5 / 5
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    Good brands and selection of products. Got a great deal on solar panels! Will definitely purchase grom wellbots again.

    Review of , following an experience of by NICHOLAS H.

  • 5 / 5
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    Wellbots had the lowest price for the item I purchased.

    Review of , following an experience of by UBALDO M.

  • 5 / 5
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    Fast delivery

    Review of , following an experience of by WAI C.

  • 5 / 5
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    Shipped product out fast and even when I had an issue on the ordering the support team got back to me next days through the holidays. Well done

    Review of , following an experience of by CHRIS C.

  • 5 / 5
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    These Solar Panels are everything you'd expect from a high quality set of foldable portable solar panels. Love the built in gauge that insures you set them up with the exact proper alignment to the sun to achieve maximum efficiency. (its important if you want to get the most power you can out of them) Comes with the solar industry standard hookups (mc4) so they can be used with just about any solar generator on the market or tied into a solar charge controller to charge raw LiFeP04 batteries if thats what you need. I've owned and own quite a few different brand solar panels and these are as good or better than any I've ever owned. Depending on the sun and time of the year, I can get as much as 360-380 watts out of two 200 watt panels which is fantastic

    Review of , following an experience of by MICHAEL J.

  • 5 / 5
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    Great deals, responsive customer service. Great decision to buy my whole house battery backup from them. Very happy.

    Review of , following an experience of by ROBERT B.

  • 4 / 5
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    This was my first ever purchase on the Wellbots site, so I have only this purchase to go by. I saw an advertisement somewhere that I could get $400 of the price of this solar generator, and followed the link to the Wellbots site. I had never heard of Wellbots before this. I had already researched all of the Black Friday deals on Amazon and Bluetti sites, and was ready to purchase the generator there for about $700. The Wellbots price after applying the $400 discount was $500. I expected some sort of problem as I typed in the discount code during checkout, but was pleasantly surprised that the transaction went through without a fuss. That's $200 savings over the best Black Friday deal I could find anywhere else! How often does that happen? Shipping, delivery, and tracking all were excellent. The only thing that could have been easier was finding and printing the invoice of the transaction for my records.

    Review of , following an experience of by STEPHEN K.

  • 5 / 5
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    Customer service is great and shipping was very fast.

    Review of , following an experience of by TU P.

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