Customer reviews for wellbots.com

4.5 / 5

Calculated from 927 reviews obtained over the last 12 months

4626 reviews since 07/08/2015

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Information wellbots.com

  • Company

    Wellbots

  • Description

    Wellbots.com is the leading online retailer of Smart Products in the US and has grown into a leading authority for the Internet-of-Things industry. The company boasts partnerships with over 500 leading brands including Dyson, Garmin, Google Nest, iRobot, Ring and SharkNinja. Wellbots.com is a Google Trusted Store, has partnered up with The Verge & Engadget, and is well-known for its white-glove customer service. The company offers unparalleled smart product shopping advice and innovative features. Wellbots has been featured on the Inc. 5000 List of Fastest-Growing Companies in the USA five times in a row (2019-2023) and in the Financial Times Ranking of Fastest-Growing Companies in the Americas three times in a row (2021-2023). In 2022, it has also been awarded the prestigious Crain’s FAST 50 award of fastest-growing companies in New York.

  • Address

    750 Lexington Avenue 9th Floor 10022 New York, NY

  • Website

    https://www.wellbots.com/

  • Category

    Household appliances

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Customer reviews

  • 5 / 5
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    Good price, just as described and arrived quickly...

    Review of , following an experience of by ROBERT M.

  • 5 / 5
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    Best web site to buy electronics

    Review of , following an experience of by ORIOL T.

  • 5 / 5
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    Super fast shipping, zero issue with the product

    Review of , following an experience of by OSZARIAN K.

  • 5 / 5
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    Excellent pricing, informative communications and quick shipping. These guys and gals are good. Highly recommended.

    Review of , following an experience of by WARREN S.

  • 5 / 5
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    Easy ordering , great selection of products

    Review of , following an experience of by GARY D.

  • 5 / 5
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    The wellsbot team was there to help and even offered me a special discount through the process!

    Review of , following an experience of by SIERRA C.

  • 5 / 5
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    Ordering was flawless, tracking order not as perfect, item was delivered without issue. Been using my Delta Pro ever since.

    Review of , following an experience of by ANDREA O.

  • 5 / 5
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    Best deals on my products and fast service. Great place to shop

    Review of , following an experience of by SONNY K.

  • 5 / 5
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    Great shopping experience and very helpful customer support. Product information was clear and very helpful in making my purchase decision.

    Review of , following an experience of by BRAD C.

  • 5 / 5
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    Good product, so far no problem, happy

    Review of , following an experience of by DANNY L.

  • 5 / 5
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    Extremely fast delivery and ordering process. I'll be coming here whenever I need to expand my home backup.

    Review of , following an experience of by JASON H.

  • 5 / 5
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    I absolutely love the products Wellbots has to offer, customer service over the phone could use a little work.

    Review of , following an experience of by LAURA B.

  • 5 / 5
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    Fast shipping and no issue

    Review of , following an experience of by JEFF L.

  • 5 / 5
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    I ordered on March 29 and received it on April 3rd. I received it with no issues. I think Wellbots had the best price and free delivery. I was very happy with the process.

    Review of , following an experience of by KEVIN W.

  • 5 / 5
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    I always keep my eyes on Wellbots as they offering great price and discounts on tech stuffs. I found my Delta 2 well discounted than Ecoflow or Amazon listings with coupons. Received my package safe and before time as described !!

    Review of , following an experience of by NIRAV P.

  • 5 / 5
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    The whole process was smooth, shipping on time and delivery too, I’m happy with my purchase at Wellbots

    Review of , following an experience of by SAMUEL S.

  • 5 / 5
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    Another great experience with Wellbots.

    Review of , following an experience of by BRAD C.

  • 1 / 5
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    The item I received is a EcoFlow Delta Pro Ultra whole-home Backup System. Box had small damage. Noticeable but nothing to alarming. Inverter will not turn on and does not work. Cost was over 4k. I now have a 4k headache and still waiting for a resolution after 2 weeks of emails.

    Review of , following an experience of by MARK G.

  • 5 / 5
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    Easy purchase and my Delta II and battery arrived quickly and in good condition.

    Review of , following an experience of by MARTIN B.

  • 4 / 5
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    This was my first time ordering from Wellbots.com. What attracted me was the price. With the 15% coupon they offered, my purchase was $54 less than Amazon for the same item. I had no problems with my purchase. It arrived in about 5 days and works perfectly. I would definitely order from them again.

    Review of , following an experience of by MARTIN B.

  • 5 / 5
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    Love shopping at Wellbots. Customer service is always very helpful.

    Review of , following an experience of by BRAD C.

  • 5 / 5
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    First time purchaser on the recommendation from Pinball Preparedness.

    Review of , following an experience of by MARK L.

  • 5 / 5
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    Second one I've bought. Very happy with them.

    Review of , following an experience of by ANDREA A.

  • 5 / 5
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    No complaints. The order was delivered on time and intact.

    Review of , following an experience of by JACK G.

  • 5 / 5
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    First time order from Wellbots, arrived quickly and in good condition!

    Review of , following an experience of by RONALD C.

  • 5 / 5
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    Great additional discount! Fast service and shipment!

    Review of , following an experience of by WILLIAM S.

  • 5 / 5
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    Wellbots is the only organization that delivers the items i needed to Hawaii

    Review of , following an experience of by JAMES E.

  • 5 / 5
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    good price w/promo code

    Review of , following an experience of by DONALD S.

  • 4 / 5
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    The price they had on the ecoflow battery was so low that I was concerned about wellbots legitimacy. Even after looking at reviews I still wasn't sure. Finally I went to the ecoflow website and found wellbots is indeed a authorized dealer. I am very happy with the purchase and speed of shipping. I plan to buy from wellbots again!

    Review of , following an experience of by CARY L.

  • 5 / 5
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    Site was very useable and easy to navigate in order to find what I was looking for. Delivery of product was much faster than expected.

    Review of , following an experience of by TOMAS S.

  • 5 / 5
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    product come at time

    Review of , following an experience of by YOG R G.

  • 1 / 5
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    The scooter came with a scratched shock absorber, I sent photos of it in the box scratched and to this day they haven't replaced the part, you pay a lot for something and receive it damaged.

    Review of , following an experience of by CLIFTON M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Took a couple weeks to get here. But that's to be expected when freighting a ~300 Generator! Arrived in perfect condition! Driver even helped me get it inside!

    Review of , following an experience of by BRIAN F.

  • 5 / 5
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    Delivered on time and in perfect condition. Everything professional and as described. Good safe experience.

    Review of , following an experience of by VIRGINIA W.

  • 5 / 5
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    Order is always on time as promised with best in class pricing.

    Review of , following an experience of by MARTY P.

  • 5 / 5
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    Perfect service and delivery

    Review of , following an experience of by FRANCISCO C.

  • 5 / 5
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    The product arrived in excellent condition and met all my expectations.

    Review of , following an experience of by FRED G.

  • 5 / 5
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    Simple enough website. Fast delivery. Well packaged.

    Review of , following an experience of by SHAYNE W.

  • 1 / 5
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    If I could give minus 5 stars I would do that But I can’t

    Review of , following an experience of by JOSE P.

  • 1 / 5
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    They charge you restocking fee 10% no matter what. Even though their website says free return on factory sealed … and their return process is hassle and highly manual

    Review of , following an experience of by SATYA M.

  • 5 / 5
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    The whole experience was great. Easy shopping, efficient shipping, customer service to answer questions, etc…

    Review of , following an experience of by MIKE H.

  • 4 / 5
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    Received product as advertised. Luckily the product was securely packaged because there was damage to the outer box. Time elapsed between placing order and order shipped was not unreasonable but could have been faster.

    Review of , following an experience of by JEFFREY D.

  • 1 / 5
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    I bought the Fat Boy scooter from MotoTec, and it was great—until it wasn’t. Shortly after I got it, the motor started making a noise like the gears were skipping. The next day, the wheel completely locked up and wouldn’t turn at all. This all happened within the 9-day return window, yet here I am, two weeks later, still waiting for an exchange or a refund. Now, I have a $1,500 scooter just sitting there, taking up space and collecting dust. So I give you zero stars if could I would give you less.

    Review of , following an experience of by NOEL D.

  • 5 / 5
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    Good price on Sonos.

    Review of , following an experience of by NEAL K.

  • 5 / 5
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    Good website, good company, easy flow, good updates, includes a tracking number on the shipped item.

    Review of , following an experience of by TIMOTHY L.

  • 5 / 5
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    Super fast shipping, great low price!

    Review of , following an experience of by DON C.

  • 5 / 5
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    Website was user friendly, ordering was easy, communication was excellent and the product was delivered on time and in excellent packing.

    Review of , following an experience of by CHARLES D.

  • 5 / 5
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    Best site for power and solar products. Happy with order and delivery.

    Review of , following an experience of by CHRISTELLE S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I've had nothing but positive experiences with wellbots. They have the best deals and have so far been very reliable and timely.

    Review of , following an experience of by DAVID Y.

  • 5 / 5
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    Fast accurate delivery. Product exactly as described. Will continue to shop with them.

    Review of , following an experience of by JASON M.

  • 5 / 5
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    Best prices around, fast shipping. Great selection of products

    Review of , following an experience of by MARK P.

  • 5 / 5
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    I love the power in such a compact size.

    Review of , following an experience of by JASON M.

  • 5 / 5
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    Always have what I'm looking for and the customer service is great

    Review of , following an experience of by STEVE B.

  • 5 / 5
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    The price is right, the order process is simple, and delivery is quick.

    Review of , following an experience of by JOHN M.

  • 1 / 5
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    Their department should be called Customer Disservice. Errors and seemingly intentional delays made trying to work with them nearly impossible.

    Review of , following an experience of by THOMAS W.

  • 5 / 5
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    I was pleased to become a first time customer of Wellbots, they do a great job getting the word out about their vast product lines!

    Review of , following an experience of by BRIANARTHUR F.

  • 5 / 5
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    Accurate and speedy order fulfillment

    Review of , following an experience of by JOHN D.

  • 1 / 5
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    The company had absolutely no knowledge of the product when I asked for support they told me to pretty much go find out myself

    Review of , following an experience of by JAMES H.

  • 4 / 5
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    I am very satisfied with the bike, My only slight complaint is that I bought a grey bike and was told a week later that I had to choose black.

    Review of , following an experience of by JOHN S.

  • 5 / 5
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    Site was easy to navigate to find what I was looking for.

    Review of , following an experience of by JEFFREY H.

  • 5 / 5
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    Besides the product being amazing, rode the Atom 1000 for 2 charges, the customer service has been very responsive and accurate. This place is legit. Will use again.

    Review of , following an experience of by DAN W.

  • 2 / 5
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    Easy to purchase my item, impossible to track. 6 emails to Wellbots and no response.

    Review of , following an experience of by JAMES L.

  • 1 / 5
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    The bike did not work and I work too hard to be treated like this .Should had checked your product before sending it out!.

    Review of , following an experience of by FANNY M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Everything is great except one panel was damaged due to shipping otherwise great. Be doing more business in the future thanks. Now all I need is solar panels extension cord 25 to 50’.

    Review of , following an experience of by ROBERT H.

  • 5 / 5
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    The order process was easy on the website. The delivery was quick and the items have been packaged very well. The pricing is very reasonable. I would recommend to others to purchase from Wellbots.

    Review of , following an experience of by ALEXANDER U.

  • 5 / 5
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    Unparalleled customer service is truly appreciated.

    Review of , following an experience of by JAMES E.

  • 5 / 5
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    Everything I have ordered through Wellbots has arrived as expected. I love the way the follow up and notify me on my order's progress.

    Review of , following an experience of by GEORGE P.

  • 5 / 5
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    Service was prompt and shipping arrived within a week, far better than any other seller of similar product. The item was priced well and arrived safely. Product was exactly as described. This is my second purchase from them and their customer service is excellent. I will be an ongoing customer with future buys in the solar power station field.

    Review of , following an experience of by ROB C.

  • 5 / 5
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    Been looking to add an additional ecoflow ultra battery setup to my system overall best price was here at wellbots with free shipping. Items came from 3 different places with no issues. All items recieved in great condition.

    Review of , following an experience of by RANDAL A.

  • 5 / 5
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    Ordering was easy and delivery was promte. Was hoping to buy a refurbished battery to save money. There were none available until I paid for the new one. Literally the next day one came available. Probably just a coincidence right?

    Review of , following an experience of by STEVE B.

  • 5 / 5
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    I got this for my boyfriend as a anniversary present he absolutely loves it now him and all his friends are getting them

    Review of , following an experience of by NAKOMA H.

  • 5 / 5
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    Wellbots has been a great place to order from! I originally ordered an Anker Solix F3800 during Christmas time. Shipping was fast and the pricing was great. When it came time to order the Anker Solix power panel, I was happy to order from them again. Had the same excellent experience ordering it as well. Highly recommend!

    Review of , following an experience of by DAVID D.

  • 2 / 5
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    I was very disappointed during this whole process. I received no confirmation of when the item would be shipped and when the item would arrive. When I did receive the item, it was in an Amazon box. I searched the exact item on Amazon's website and discovered that I could have purchased these earbuds at 40% or 50% less. The earbuds are decent, but I still like the earbuds are not snug enough. Overall, I feel like a fool for not shopping smarter, lol!

    Review of , following an experience of by NOEL H.

  • 5 / 5
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    Wellbots was the best price out there and the fastest delivery---also very nice people to talk to, always want to help! Thank you Welbots!

    Review of , following an experience of by GARY O.

  • 5 / 5
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    Excellent bicycle Excellent customer service and very fast shipping

    Review of , following an experience of by JAIRO V.

  • 5 / 5
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    Fast shipping, exceptional pricing. What more could you ask for!

    Review of , following an experience of by MARK P.

  • 5 / 5
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    Fast shipping packaging was superb will definitely order from well boys again 💯 legit.

    Review of , following an experience of by SUNNY D.

  • 5 / 5
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    Wellbots is awesome! Prompt with ordering, shipping, and customer service. I'd order from them again if I wanted another scooter. The one I bought from them is one of the fastest in the world so not right away.

    Review of , following an experience of by JIM D.

  • 5 / 5
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    They offered the best price on the product I bought. Very good, great service. I would recommend.

    Review of , following an experience of by JAY L.

  • 5 / 5
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    Another easy and quick EcoFlow order through Wellbots.

    Review of , following an experience of by ANDREW G.

  • 5 / 5
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    Great customer service

    Review of , following an experience of by DAVID W.

  • 3 / 5
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    I placed the order. Received a text asking if it’s fraudulent or really me and I answered it. A week later I asked why it wasn’t shipped yet and they said I put “Dan” instead of “Daniel” and even though I said it’s real, and my cc was pending charges, it was flagged as fraud and never fulfilled. I had to redo my entire order and wait another week to receive it. Appreciate the fraud support, but it should know the name is essentially the same and/or if a customer replies it’s legit, process the order. Or at least call and talk to them, don’t wait for the customer to reach out to you!

    Review of , following an experience of by DAN W.

  • 5 / 5
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    The items were very well packaged. The app is super and I really like the power station. The telescoping handle makes it easy to transport.

    Review of , following an experience of by JOHN S.

  • 5 / 5
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    Excellent range of options and competitive pricing on smart home technology products

    Review of , following an experience of by YUM W.

  • 3 / 5
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    I have the Delta pro I need an adapter to make this work if it didn’t come with the adapter, it should say so, and it should be in the order Q to say that which unit you’re attaching this to know that it’s compatible with it and you have to have an adapter I now had to wait over a week and half to get an adapter from somebody else!!!

    Review of , following an experience of by STEPHEN L.

  • 5 / 5
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    Fast shipping. Always good prices. My goto store for solar products.

    Review of , following an experience of by JEN-LIANG L.

  • 5 / 5
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    Great service and quick delivery

    Review of , following an experience of by ICE DAVE KEEN I.

  • 2 / 5
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    Order was shipped late and communication with the Wellbot team for a refund or price match was unnecessary so slow. First experience but not impressed with the this two. Order looks decent in the box, but the communication, price match and refund process is totally abysmal in my experience as a first time user of this platform. Up till now at the time of writing this review, I have not received any response from my mail from 4-5days ago

    Review of , following an experience of by TOLU A.

  • 5 / 5
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    great price quick delivery

    Review of , following an experience of by FRED W.

  • 5 / 5
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    The whole process went smooth, and the product was well packed. Very good experience, would recommend.

    Review of , following an experience of by SHUKUN Z.

  • 5 / 5
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    The products I ordered came quickly and we're in good condition and the customer service was excellent

    Review of , following an experience of by KARE B.

  • 5 / 5
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    Product was as advertised. Speedy delivery. Best price. NO problems.....

    Review of , following an experience of by MIKE L.

  • 5 / 5
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    Llegó perfecto mi envío y fue muy rápido exelente servicio

    Review of , following an experience of by DAISEL F.

  • 5 / 5
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    Used another websites to order items in the past and none measure up to Wellbots. My purchase came sooner than expected and the communication along the way was great. Will use Wellbots again.

    Review of , following an experience of by GORDON B.

  • 3 / 5
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    Pricing was competitive, but I was disappointed by the amount of information available after placing my order. It took several days for any sort of status update. In this age of Amazon Prime, I'm spoiled and expect to get immediate gratification in the form of updated status emails and quick shipping.

    Review of , following an experience of by ROBERT O.

  • 5 / 5
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    Muy bueno

    Review of , following an experience of by NORLAN M.

  • 5 / 5
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    Quick shipping, good communication, easy to track

    Review of , following an experience of by OLEG T.

  • 5 / 5
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    There are several companies that sell EcoFlow products. Wellbots is as good as any of them and has had the best prices.

    Review of , following an experience of by ANDREW G.

  • 5 / 5
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    Quick response and shipping

    Review of , following an experience of by ICE DAVE KEEN I.

  • 5 / 5
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    Very quick delivery.

    Review of , following an experience of by TANNER S.

  • 5 / 5
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    Excellent Customer Service

    Review of , following an experience of by GARY S.

  • 5 / 5
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    In a sea of incompetence wellbots does a great job despite that

    Review of , following an experience of by MARTIN S.

  • 5 / 5
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    Ordering was super easy and straightforward, and our order arrived in a timely manner and in great condition. This was our first time shopping here, so I was a little nervous making a larger purchase, but I'm glad now that this is where we chose to buy our elliptical from.

    Review of , following an experience of by BRITTANY D.

  • 5 / 5
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    Wellbots had the best price on this Bluetti product. Shipping was fast. I'm glad I used Wellbots for this purchase!

    Review of , following an experience of by BERNHARD M.

  • 5 / 5
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    Great price, fast delivery, product as described

    Review of , following an experience of by MARK M.

  • 5 / 5
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    Product and price were amazing!! Having FedEx in my area deliver it is another story fedex is pathetic in Seattle area period maybe next time they could use a better service.

    Review of , following an experience of by MICHAEL S.

  • 5 / 5
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    The shipping was quick and communication has been great.

    Review of , following an experience of by BARBARA B.

  • 5 / 5
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    This was my first order with Wellbots and it won't be my last. This is a first class company....thank you

    Review of , following an experience of by DAVID F.

  • 5 / 5
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    Excellent Customer Service. Received my order quickly. I will not hesitate to order from them again.

    Review of , following an experience of by WILLIAM D.

  • 5 / 5
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    good customer support

    Review of , following an experience of by ARMAND J.

  • 5 / 5
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    My order was shipped and received quick. I shopped the item for months and this was the best price I found.

    Review of , following an experience of by KEN U.

  • 5 / 5
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    I like this seller, communication, delivery... My five stars to them,,

    Review of , following an experience of by PETER E.

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