Customer reviews for wellbots.com

4.5 / 5

Calculated from 927 reviews obtained over the last 12 months

4626 reviews since 07/08/2015

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Information wellbots.com

  • Company

    Wellbots

  • Description

    Wellbots.com is the leading online retailer of Smart Products in the US and has grown into a leading authority for the Internet-of-Things industry. The company boasts partnerships with over 500 leading brands including Dyson, Garmin, Google Nest, iRobot, Ring and SharkNinja. Wellbots.com is a Google Trusted Store, has partnered up with The Verge & Engadget, and is well-known for its white-glove customer service. The company offers unparalleled smart product shopping advice and innovative features. Wellbots has been featured on the Inc. 5000 List of Fastest-Growing Companies in the USA five times in a row (2019-2023) and in the Financial Times Ranking of Fastest-Growing Companies in the Americas three times in a row (2021-2023). In 2022, it has also been awarded the prestigious Crain’s FAST 50 award of fastest-growing companies in New York.

  • Address

    750 Lexington Avenue 9th Floor 10022 New York, NY

  • Website

    https://www.wellbots.com/

  • Category

    Household appliances

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Customer reviews

  • 5 / 5
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    Good price with super fast shipping!

    Review of , following an experience of by YASMEEN P. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    They shipped my order fast in the middle of a pandemic and I received it very quickly with their free shipping option.

    Review of , following an experience of by STELLA S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    As a First time buyer with wellbots, I was a little concern. The information on ordering , delivery & update status was excellent . Product great. My only side comment, I would had cart or caddy for cleaner.

    Review of , following an experience of by WALDO S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I purchased the Shark iq robot vacuum. It arrived with in 2 days, I set it up, and it works great. I did a lot of research on robot vacs, this one won me over with it's great reviews so I researched who had the best price and it was Wellbots. I even received a $20 off code immediately just by giving my email.

    Review of , following an experience of by LISA S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    The best scooter on the market for heavy customers like me. Goog quality and long range. Strongly recommend 👌

    Review of , following an experience of by VERDIE A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Control unit shows several features but they don’t work with the unit I bought. Blue tooth and options to just clean the bottom of the pool doesn’t work. Blue tooth I can see but why not let me just clean bottom of the pool?

    Review of , following an experience of by DOLORES D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Super prompt delivery of product... Packaged well to boot... Thanks so much...

    Review of , following an experience of by RETHA G. *

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  • 5 / 5
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    Great Company, very responsive to my inquires

    Review of , following an experience of by BENNETT H. *

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  • 5 / 5
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    Very easy to use website. Cheapest best prices out there. Fast shipping .

    Review of , following an experience of by MURPHY K. *

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  • 5 / 5
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    Very easy transaction

    Review of , following an experience of by KAREN B. *

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  • 5 / 5
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    Great company.

    Review of , following an experience of by ELLIOTT E. *

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  • 5 / 5
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    Quick delivery!

    Review of , following an experience of by TOY K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Super satisfied with the air purifier. Clean and fresh air.

    Review of , following an experience of by JANIS B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Wellbots had had what I needed at the lowest price in the country. Their shipping was extremely fast coming all the way from New York to Washington State in three days. Best of all they ship for free and do not charge state sales tax!

    Review of , following an experience of by ENID D. *

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  • 5 / 5
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    Awesome help

    Review of , following an experience of by PETE F. *

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  • 5 / 5
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    My robotic pool cleaner arrived in what I feel was a reasonable time and was exactly what I ordered. No hidden fees or problems of any kind. Thank you Wellbots! Jack Henderson

    Review of , following an experience of by CANDICE Q. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    We got our item in a very timely manner and to top it off it fixed our 800.00 pool cleaner

    Review of , following an experience of by ISADORE D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    It was simple to order, there was no hassle.

    Review of , following an experience of by JULIO F. *

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  • 5 / 5
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    My item arrived sooner than expected!

    Review of , following an experience of by JOHNATHAN B. *

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  • 5 / 5
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    Website was very informative.

    Review of , following an experience of by DASIA C. *

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  • 5 / 5
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    good products, good service.

    Review of , following an experience of by NICOLA M. *

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  • 5 / 5
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    Excellent

    Review of , following an experience of by NOEMI D. *

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  • 5 / 5
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    Great Deals!

    Review of , following an experience of by HIPOLITO S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    This company has the best customer service of any I have dealt with. Can't be happier

    Review of , following an experience of by DARRYL L. *

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  • 5 / 5
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    Great service fast response a must use fair

    Review of , following an experience of by BRITTANY K. *

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  • 5 / 5
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    Great price, easy buying process, and quick delivery.

    Review of , following an experience of by KRISTOFFER J. *

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  • 4 / 5
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    the order process was simple, order deliver in time.

    Review of , following an experience of by JARED S. *

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  • 5 / 5
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    Good customer service.

    Review of , following an experience of by AGLAE C. *

    *Pseudonymized data at the request of the author

    Answer by wellbots.com
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    Hello, Thank you for your review All the best The Wellbots Team

  • 5 / 5
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    EXACTLY AS ADVERTISED...

    Review of , following an experience of by OSWALDO S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Quick free delivery of the exact product I ordered. You can't beat that.

    Review of , following an experience of by PRISCILLA H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    The shipping was really fast

    Review of , following an experience of by EMMIE C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Site has a lot to electronics to choose from and delivery was not long

    Review of , following an experience of by TOMAS R. *

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  • 5 / 5
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    I Had very good exporience bying robotić dolphin pool cleaner Thanks Ivan

    Review of , following an experience of by GABRIELLA M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Awesome company great service fast delivery. And love the pool cleaner

    Review of , following an experience of by TYSON M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great product, very competitive price and quick delivery. I highly recommend Wellbots.

    Review of , following an experience of by CAMYLLE G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Can't leave anymore than 5 stars People at Wellbots definitely 10 stars will shop here again!

    Review of , following an experience of by MALVINA G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Good product as advertised and fast delivery.

    Review of , following an experience of by AFTON S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Easy and quick!

    Review of , following an experience of by TAMIA K. *

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  • 5 / 5
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    Competitive pricing and arrived promptly.

    Review of , following an experience of by ZACKERY S. *

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  • 5 / 5
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    Great customer service

    Review of , following an experience of by RAPHAEL C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    The ordering process was straightforward and the package arrived earlier than projected.

    Review of , following an experience of by LACY T. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very easy to do business with.

    Review of , following an experience of by GAIL W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Fast delivery.

    Review of , following an experience of by AMBER D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    We had originally ordered from another site and the ship date was unknown. Canceled that order and ordered from Wellbots, we received it within 4 days. Thank you

    Review of , following an experience of by GRAYCE P. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Order shipped in a timely manner and price was excellent.

    Review of , following an experience of by LUCAS H. *

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  • 5 / 5
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    Wellbots had the best price and order arrived quickly after placing the order

    Review of , following an experience of by LANDEN K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    We are very pleased with our purchase from wellbots.

    Review of , following an experience of by JERRELL L. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very good quality and very good package👍🏻

    Review of , following an experience of by MALIKA W. *

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  • 5 / 5
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    Easy purchase. Quick shipping.

    Review of , following an experience of by RUTH D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    very good service.

    Review of , following an experience of by ATHENA M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Order arrived very fast.

    Review of , following an experience of by JAZMYNE C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very prompt shipping!

    Review of , following an experience of by ROYAL S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very easy ordering and fast delivery!

    Review of , following an experience of by ALEXA K. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    My first purchase on well. They were very responsive. The item I did purchase a defect. Wellbots was more than willing to replace the item. I however didn't find the defect bad enough to try and replace it. I prefer to keep the item although disappointed that they didn't have any other suggestions for me like a way to fix it or other options.

    Review of , following an experience of by RAVEN R. *

    *Pseudonymized data at the request of the author

    Answer by wellbots.com
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    Hello Russell, We are really sorry about that. Indeed when our products have a defect, even if it is small one, we prefer to replace them so the customers have a product which works properly Another option would be to contact Samsung directly / the technical team ; they should be able to identify where the noise comes from and to fix it. Best regards and take care The Wellbotsg team

  • 4 / 5
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    Great price. Slight delay in shipping but came quickly after shipment.

    Review of , following an experience of by JERROLD W. *

    *Pseudonymized data at the request of the author

    Answer by wellbots.com
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    Hello, Thank you for your review Indeed, the recent global health crisis has caused slight delays in our timeline, we apologize again, All the best The Wellbots team

  • 5 / 5
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    I love the eco bundle and the entire wellbots team cannot be thanked enough for their service especially in these times. Stay Safe

    Review of , following an experience of by TOMMIE C. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    Sales & Support seems slow but you guys a very busy I'm sure , Chat shuts down not sure why

    Review of , following an experience of by MINA K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    The site was very easy to navigate. My vacuum shipped quickly and in perfect condition!

    Review of , following an experience of by BETTIE O. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    Website easy to navigate, they had what I needed

    Review of , following an experience of by EDMOND S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great website and very responsive customer service.

    Review of , following an experience of by FIONA K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    easy ordering from the web site,fast shipping,excellent tracking.Highly recommend this company and their products.

    Review of , following an experience of by KEYON H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Quickly received and second DX3. Love it!

    Review of , following an experience of by GREYSON N. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    You guys deliver. I am so happy with my air purifier and the whole process of ordering and down to the finish of delivery on time. Thank you so much. Perla

    Review of , following an experience of by RAINA W. *

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  • 5 / 5
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    Delivery 10/10 fast and easy Customer service 10/10 awesome

    Review of , following an experience of by CONNIE W. *

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  • 5 / 5
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    Order process very simple, prompt shipping, good contact.

    Review of , following an experience of by CARMELLA S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    So many positives from this purchase! One, price of the robotic pool cleaner was the best I could find. Two, when the $20 discount for a new customer did not work, I told them via message & they issued a credit to my card. Three, clear communication on the status. Four, free shipping. Five, rewards program. Could not be happier with finding Wellbots.com for my purchase!

    Review of , following an experience of by MARGE R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great website to use

    Review of , following an experience of by MARYAM G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great customer service. I received my order in good time and condition.

    Review of , following an experience of by FERMIN L. *

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  • 5 / 5
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    Great price, quality product, fast delivery.

    Review of , following an experience of by CELINE B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great company with excellent customer support! These folks went out of their way to help us find the correct cable from a third party to work with our purchase. I highly recommend Wellbots to anyone and will definitely be doing more business with them in the future! Easily one of the best online purchasing experiences I've had. Thanks again, Wellbots!

    Review of , following an experience of by TRESSIE K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great 👍🏽

    Review of , following an experience of by ADAM C. *

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  • 5 / 5
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    Fast shipping, great price

    Review of , following an experience of by ELISE H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    The product came late due to the fact that it was shipped late from China...and NOT because of wellbots

    Review of , following an experience of by HILLARY K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Fast efficient service

    Review of , following an experience of by VERGIE N. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    All good as promised

    Review of , following an experience of by MELISA G. *

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  • 5 / 5
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    Ordering was easy and shipping was fast!

    Review of , following an experience of by PALMA H. *

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  • 5 / 5
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    extremely helpful

    Review of , following an experience of by LONIE L. *

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  • 5 / 5
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    Very user-friendly easy to deal with

    Review of , following an experience of by ALESSIA L. *

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  • 5 / 5
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    A great all-around experience. I found the item I was looking for and got a great deal (about $50 cheaper than the Amazon price), and the option to pay in installments with Affirm was an added bonus.

    Review of , following an experience of by SHAYNA C. *

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  • 5 / 5
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    Wellbots has an easy to navigate site and excellent prices. The ordering process was simple and the product delivery was very fast.

    Review of , following an experience of by ALVERTA K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    On time delivery! I received the unit in good condition and as advertised. Prior to my purchase, my questions and concerns were answered straight and right to the point and to my satisfaction on their CHAT service. I will definitely shop again from wellbots. Thank you and keep up the good work please.

    Review of , following an experience of by MAXIMILIAN A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Good customer service, responsive. Especially in these trying times.

    Review of , following an experience of by GEORGE R. *

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  • 5 / 5
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    Had no issues. The site is intuitive, and the products are outstanding.

    Review of , following an experience of by LAISHA K. *

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  • 5 / 5
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    Great price and fast shipping. What more could you ask for?

    Review of , following an experience of by RALEIGH H. *

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  • 5 / 5
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    I was looking for a specific product and it was easy to find on their website. Ordering was easy, and the product was shipped in a few days. Tracking information was received and I was able to follow the shipment. Product was as described, new in the box, and the price was the lowest I could find in the U.S.

    Review of , following an experience of by BRENDA K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    very simple and easy

    Review of , following an experience of by PEARLINE H. *

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  • 5 / 5
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    Wellbots responded quickly to my inquiry regarding a discount I was expecting on my order. They applied the discount and quickly processed and shipped my order. Very happy.

    Review of , following an experience of by AMIR L. *

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  • 4 / 5
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    Ordering was pretty easy except for a small issue with using the discount code.

    Review of , following an experience of by RAMON V. *

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  • 5 / 5
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    Customer service was great, very helpful.

    Review of , following an experience of by MISAEL S. *

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  • 5 / 5
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    Thanks

    Review of , following an experience of by ALESSANDRO S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Wellbots website was easy to navigate and easy to compare devices. I would use again for sure. Good price on the product I ordered. Product arrived in a timely manner.

    Review of , following an experience of by COLEMAN G. *

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  • 5 / 5
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    Was delivered in a timely fashion and tracking updates were spot on.

    Review of , following an experience of by PIPER R. *

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  • 5 / 5
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    Great deal, shipped fast.

    Review of , following an experience of by GIOVANI W. *

    *Pseudonymized data at the request of the author

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