Customer reviews for wellbots.com

4.5 / 5

Calculated from 927 reviews obtained over the last 12 months

4626 reviews since 07/08/2015

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Information wellbots.com

  • Company

    Wellbots

  • Description

    Wellbots.com is the leading online retailer of Smart Products in the US and has grown into a leading authority for the Internet-of-Things industry. The company boasts partnerships with over 500 leading brands including Dyson, Garmin, Google Nest, iRobot, Ring and SharkNinja. Wellbots.com is a Google Trusted Store, has partnered up with The Verge & Engadget, and is well-known for its white-glove customer service. The company offers unparalleled smart product shopping advice and innovative features. Wellbots has been featured on the Inc. 5000 List of Fastest-Growing Companies in the USA five times in a row (2019-2023) and in the Financial Times Ranking of Fastest-Growing Companies in the Americas three times in a row (2021-2023). In 2022, it has also been awarded the prestigious Crain’s FAST 50 award of fastest-growing companies in New York.

  • Address

    750 Lexington Avenue 9th Floor 10022 New York, NY

  • Website

    https://www.wellbots.com/

  • Category

    Household appliances

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Customer reviews

  • 5 / 5
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    I reached out to them about my order and they did a great job keeping me informed. I was even surprised that when we I reconnected with them later the same day they knew the background of why I was contacting them and picked up right where they left off.

    Review of , following an experience of by URIAH Z. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Customer service is very responsive and shipped promptly

    Review of , following an experience of by XAVIER K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I ordered a Dolphin pool vac really late on a Monday evening and it arrived on Wed. Great turnaround!! And it works great!!

    Review of , following an experience of by JAMISON T. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Love it very good

    Review of , following an experience of by BART W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Excelent, extraordinary service received from Mr Elliot, who assisted me all the way and beyond my expectations , until my purchasing order was completed. I am so greatful for Mr. Elliot personal help. Wellbots is a thruthful company to buy their products and the shipping was fast, only took 5 days. I give 5 stars to this company and to Mr Elliot customer service. Thank you sir.

    Review of , following an experience of by MOZELL G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Easy transaction and fast shipping. My watch was exactly as described.

    Review of , following an experience of by GREGORY R. *

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  • 5 / 5
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    Great product. Easy to order shipping free.

    Review of , following an experience of by YVETTE H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Good price, fast, free shipping. Product is as advertised.

    Review of , following an experience of by AUGUSTINE C. *

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  • 5 / 5
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    excellent

    Review of , following an experience of by JAYDE B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    The website was easy to use. The power supply came quickly and was purchased at a good price. Thank you!

    Review of , following an experience of by VALLIE B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great ride!

    Review of , following an experience of by NILS L. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    good seller

    Review of , following an experience of by LANCE F. *

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  • 5 / 5
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    Quick delivery

    Review of , following an experience of by MAY H. *

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  • 5 / 5
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    Fast shipping, for a preorder.

    Review of , following an experience of by CATALINA H. *

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  • 5 / 5
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    great service and promptness on the order

    Review of , following an experience of by EUNICE H. *

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  • 5 / 5
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    Quick shipping.

    Review of , following an experience of by GLORIA R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    My purchase at Wellbots was great. Easy purcahse and prompt shipping. My pool robot works great.

    Review of , following an experience of by MINA D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Easy peasy! Order came fast. No complaints!

    Review of , following an experience of by KIRSTIN J. *

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  • 5 / 5
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    The order came a day early and in perfect working order. Cant ask for more than that.

    Review of , following an experience of by SEBASTIAN H. *

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  • 5 / 5
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    Very helpful an good

    Review of , following an experience of by ERWIN S. *

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  • 5 / 5
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    Customer service was great! The team was quick to answer my questions regarding shipping times.

    Review of , following an experience of by LAURIANNE R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    This is my third dolphin. Very satisfied with this brand as the last one dolphin advantage plush lasted me for 10 years. Hope my new Nautilus plush CC work good. Received as promised in good working condition except some scratches on one door. Very satisfied with the performance of this robot.

    Review of , following an experience of by CRAIG G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Prices were much better than competitors.

    Review of , following an experience of by MONTY W. *

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  • 5 / 5
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    excellent customer service and a great product. Received ahead of schedule.

    Review of , following an experience of by MELVINA W. *

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  • 5 / 5
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    so easy to work with your costumer service and the ninebot s is the best product ever thanks

    Review of , following an experience of by SHANIE L. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very good purchase. Very quick shipping. Fair prices.

    Review of , following an experience of by LEWIS H. *

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  • 5 / 5
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    Thank you for the roomba, finally, no more emptying it EVERY DAY!!

    Review of , following an experience of by FATIMA K. *

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  • 5 / 5
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    Great product. Great price

    Review of , following an experience of by LEANNE K. *

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  • 5 / 5
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    Really super streamlined web experience.

    Review of , following an experience of by PAMELA R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Product was received and operated as expected. Will have no reservations about ordering for Wellbot again

    Review of , following an experience of by DELANEY M. *

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  • 5 / 5
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    Fast shipping and good price. Would definitely recommend

    Review of , following an experience of by OSBALDO O. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I used Wellbots.com for the first time on this order. I do most of my online shopping on Amazon but the product I wanted was low in inventory and prices were unusually high. I had a great order experience with Wellbots. The item was in stock, at a good price, and shipping was quick and tracking info was provided to me right away.

    Review of , following an experience of by DEVON R. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    excellent

    Review of , following an experience of by CLINT G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    From searching the site to ordering (even the discount that was added) & receiving my pool vacuum all went smoothly. Directions & hookup were easy, cleaning the machine afterwards is a breeze & it cleans brilliantly even climbing walls. Thanks a bunch

    Review of , following an experience of by MAUDE S. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    My first time in the pool the basket did not lock and had to try to find the basket. Better on the next few cleanings but just started the filter hoping to pull in trash and clear up some.

    Review of , following an experience of by ELNA H. *

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  • 5 / 5
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    Ordering my pool item was simple , easy and it arrived in just a few days!

    Review of , following an experience of by QUINTEN D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Quick delivery for these times.

    Review of , following an experience of by REGGIE C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Simple and easy to navigate.

    Review of , following an experience of by LORENA O. *

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  • 5 / 5
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    These folks do it right or will make it right in the case of problems. A1 to deal with.

    Review of , following an experience of by KALLIE Z. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Excellent, fast shipping.

    Review of , following an experience of by BRIANA E. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    My purchase experience with wellbots was fast and easy, with quick shipping of my purchase

    Review of , following an experience of by LUCIENNE H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great little robot. Pool is clean clear and ready for fun thanks to this little guy! Easy to use and clean.

    Review of , following an experience of by NEOMA B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Well done

    Review of , following an experience of by CRISTIAN B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Easy navigation. Great service (I actually ordered a wrong robot and they helped me change my order). Quick shipping with good tracking. Very recommendable.

    Review of , following an experience of by ZOIE M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I received my order within two days! Website easy to use.

    Review of , following an experience of by MOISES G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Superior customer support. Great selections & Best prices in the market. Would buy again anytime. Thanks for being here... Cheers

    Review of , following an experience of by MADONNA M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Easy ordering, super fast shipping

    Review of , following an experience of by JOSEPHINE P. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    The site is easy to navigate

    Review of , following an experience of by MAGNOLIA C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    ease of use

    Review of , following an experience of by ROMA W. *

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  • 5 / 5
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    The product was exact as described. Fast shipping no issues at all.

    Review of , following an experience of by KAREN G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    We received the Shark IQ-Robot, delivered to our door, quickly and without damage. We would recommend Wellbots highly.

    Review of , following an experience of by HAILEE K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    We love our wellbot! Worth it. Our pool has been so clean since we started using it. Very user friendly. Shipping was quick as well.

    Review of , following an experience of by HANK L. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I ordered an Evo2 pro expecting a weeks long delay because of its popularity and current shutdowns here and there. Welbots had it posted "ships in May" so I figured May 29th or 30th it might be on its way. I preordered it May 4th and received it on the 14th in perfect condition. I still see posts by people who ordered elsewhere in March and it's now May 19 and they're still waiting. THANKS WELLBOTS! I know who to trust with future new release tech!!

    Review of , following an experience of by MERLIN B. *

    *Pseudonymized data at the request of the author

    Answer by wellbots.com
    Flag

    Hi Mike Thank you for ordering on Wellbots. Our customers mean the world to us and we're more than happy you enjoyed shopping with us! All the best, The Wellbots Team

  • 5 / 5
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    Thanks, awesome store

    Review of , following an experience of by LAVERNA M. *

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  • 5 / 5
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    Shipping was relatively fast with everything going on with the virus. Prices are great, and I like the points earned to put towards future items.

    Review of , following an experience of by NELLIE M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    They showed up so fast after I ordered them it was great

    Review of , following an experience of by CADE S. *

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  • 5 / 5
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    very good service. quick shipping.

    Review of , following an experience of by CELESTINE B. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Product was exactly what I needed and it was shipped out quickly.

    Review of , following an experience of by RAFAEL B. *

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  • 5 / 5
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    I ordered the Dolphin DX6 on Friday. It arrived in perfect condition on Saturday. I requested an invoice for the warranty. It was emailed quickly.

    Review of , following an experience of by KEVON H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Wellbots was prompt in shipping & a breeze to do business with.

    Review of , following an experience of by GERRY D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    It has been a great experience.

    Review of , following an experience of by ALESSANDRA C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great price.

    Review of , following an experience of by MAGNUS B. *

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  • 5 / 5
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    Great selection, easy ordering process.

    Review of , following an experience of by JUSTICE W. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Quick service.

    Review of , following an experience of by JULIAN K. *

    *Pseudonymized data at the request of the author

  • 4 / 5
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    Overall, Wellbots delivered as promised. Would have been 5 stars, but I only received one email in the entire time I was waiting on my backorder to arrive. Would have liked more updates. Other than that, a smooth transaction.

    Review of , following an experience of by CHRISTA M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    It was well-packaged, and shipped relatively quickly.

    Review of , following an experience of by MARIA H. *

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  • 4 / 5
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    I ordered an extra battery for my new drone a week after I ordered the drone because of the discount I received for my drone order. The battery came last week but the drone was not shipped yet. Hopefully it will arrive soon. The company has great communication and they told me it would ship this week. I have confidence in this company because of all the updates I received from them during this problem time with China and the Covid 19 Pandemic.

    Review of , following an experience of by JOHNSON G. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Well it’s did a great job shipping my Roomba. We had some issues with the actual vacuum but contacted iRobot and they are sending us a replacement part. Well it’s is an authorized dealer so the transaction went smoothly. Would use again.

    Review of , following an experience of by CHYNA M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    i pre ordered my Autel Evo 2 from another company in China and also ordered a battery from them. My delivery was held up because they did not have the battery in stock and could not ship the battery by itself (they never informed me they were not in stock when I purchased it) and kept saying it would be next week. I eventually canceled the battery and asked them to send the drone. I saw that Wellbots was the only company in the states selling them without a pre order status, and received it directly from Autel in 2 weeks. Very happy with customer service that answered my questions via email.

    Review of , following an experience of by ONA R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    great

    Review of , following an experience of by DASIA E. *

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  • 5 / 5
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    Easy ordering and very quick delivery.

    Review of , following an experience of by JASPER B. *

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  • 4 / 5
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    I read a lot of reviews and watched YouTube about this product before purchasing. I just used this past Saturday, I was very happy with the outcome, it cleaned around 85% of my pool, it still had some debris left at the main drain. Sometimes it got stuck at the step or couldn’t go up to the spar. Most of the time it did wonderful job. I am highly recommend it.

    Review of , following an experience of by HUNTER P. *

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  • 5 / 5
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    Very good.

    Review of , following an experience of by RYLEIGH P. *

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  • 5 / 5
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    I got my Autel Evo 2 , in perfect conditions. Very happy with that !! Thanks

    Review of , following an experience of by KAITLYN K. *

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  • 5 / 5
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    competitive pricing, quick shipping

    Review of , following an experience of by KRYSTINA H. *

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  • 5 / 5
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    We were a little skeptical of this website. The price was unbeatable! Email Communication was great, and the item we ordered arrived in about a week and a half. Wellbotts is great!

    Review of , following an experience of by MINNIE W. *

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  • 5 / 5
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    everything was good .

    Review of , following an experience of by CHET F. *

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  • 5 / 5
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    Great website with lots of cool stuff.

    Review of , following an experience of by PANSY B. *

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  • 5 / 5
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    Received the order timely and in good order!

    Review of , following an experience of by RASHAWN R. *

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  • 5 / 5
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    Shipped extremely fast and as described.

    Review of , following an experience of by NOEMIE B. *

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  • 5 / 5
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    Good

    Review of , following an experience of by BRISA G. *

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  • 5 / 5
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    Excellent service! Great product! Pool has never been cleaner!!

    Review of , following an experience of by BENNY D. *

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  • 5 / 5
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    Would highly recommend

    Review of , following an experience of by HALEY H. *

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  • 5 / 5
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    Fast shipping, great products. Definitely shopping here again.

    Review of , following an experience of by KELSI W. *

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  • 5 / 5
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    Easy to order on their website and I received the product timely. I would recommend Wellbots.

    Review of , following an experience of by LOTTIE H. *

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  • 5 / 5
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    Fast service! Ordered and in my pool in no time!

    Review of , following an experience of by JEFFRY K. *

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  • 5 / 5
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    To honest, I was skeptical at first about Wellbots since I never purchased anything from their web site before. I did some research and the reviews like mine were mostly good news. Shipping info was a little nervie since the status didn’t change for a few days but once I got the “It’s on the way” update sure enough it arrived on time. I got a great deal on a scooter that I couldn’t have gotten anywhere else. Bravo!!

    Review of , following an experience of by ANNAMARIE C. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    The Wellbott’s app is very easy to order from and customer service and support answer very quickly by email when contacting them. They also keep you informed step by step after the order process from shipping to delivery. You also accumulate points on purchases to be be used on a future purchase. I saved $50 on my last purchase! Great company and they also run sales. I will definitely be purchasing from Welbott’s again in the future.

    Review of , following an experience of by NORA M. *

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  • 5 / 5
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    Order and shipping were perfect. Could not find a lower price anywhere. A++×

    Review of , following an experience of by FRANCES D. *

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  • 5 / 5
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    Got here in one week, great tracking!

    Review of , following an experience of by LUKAS O. *

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  • 5 / 5
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    Wellbots was super speedy at fulfilling my order. I received my order in less than 2 business days!

    Review of , following an experience of by BRIANA B. *

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  • 5 / 5
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    The site is easy to navigate. I bought my Garmin Venu through Affirm financing; the transaction was very smooth.

    Review of , following an experience of by REVA O. *

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  • 5 / 5
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    Very fast shipping.

    Review of , following an experience of by ALBA R. *

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  • 5 / 5
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    Super fast shipping, fast and easy shopping experience

    Review of , following an experience of by KEYSHAWN K. *

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  • 5 / 5
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    Easy purchase, very fast shipping. Great experience overall, thank you.

    Review of , following an experience of by DUNCAN H. *

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  • 5 / 5
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    Fast shipping.

    Review of , following an experience of by HALEIGH B. *

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  • 5 / 5
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    Item shipped quick and as described.

    Review of , following an experience of by OZELLA B. *

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  • 5 / 5
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    Quick delivery

    Review of , following an experience of by ENOS W. *

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  • 5 / 5
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    Website was easy and informative.

    Review of , following an experience of by MAYBELL C. *

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  • 5 / 5
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    After having a bad experience with another company, I was skeptical about making another online order for this type of purchase. I have never been more pleased with the way Wellbots does their business. Direct, fast, and I even saved money. I will definitely buy from them again.

    Review of , following an experience of by CASEY H. *

    *Pseudonymized data at the request of the author

    Answer by wellbots.com
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    Hello, Thank you for your kind words All the best The Wellbots Team

    Answer by Casey H
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    A friend of mine is putting in a new pool right now and I have already told him to deal with you only for a pool cleaner. Thanks again.

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