Customer reviews for wellbots.com

4.5 / 5

Calculated from 927 reviews obtained over the last 12 months

4626 reviews since 07/08/2015

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Information wellbots.com

  • Company

    Wellbots

  • Description

    Wellbots.com is the leading online retailer of Smart Products in the US and has grown into a leading authority for the Internet-of-Things industry. The company boasts partnerships with over 500 leading brands including Dyson, Garmin, Google Nest, iRobot, Ring and SharkNinja. Wellbots.com is a Google Trusted Store, has partnered up with The Verge & Engadget, and is well-known for its white-glove customer service. The company offers unparalleled smart product shopping advice and innovative features. Wellbots has been featured on the Inc. 5000 List of Fastest-Growing Companies in the USA five times in a row (2019-2023) and in the Financial Times Ranking of Fastest-Growing Companies in the Americas three times in a row (2021-2023). In 2022, it has also been awarded the prestigious Crain’s FAST 50 award of fastest-growing companies in New York.

  • Address

    750 Lexington Avenue 9th Floor 10022 New York, NY

  • Website

    https://www.wellbots.com/

  • Category

    Household appliances

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Customer reviews

  • 5 / 5
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    easy to use website

    Review of , following an experience of by KENNETH S.

  • 5 / 5
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    Great deal, prompt communications, I hope to purchase deals like this again in the future.

    Review of , following an experience of by BRUNO N R.

  • 5 / 5
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    Good!

    Review of , following an experience of by TIFFANY M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Great service.

    Review of , following an experience of by PHILIP J.

  • 5 / 5
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    Great customer service.

    Review of , following an experience of by JAMES S.

  • 3 / 5
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    Item took a few weeks to ship even though it was listed as being in stock when I ordered.

    Review of , following an experience of by DAVID B.

  • 5 / 5
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    I forgot to enter coupon code. Customer service refunded the difference immediately! Package was on time, well packed and exactly as ordered. Awesome seller!

    Review of , following an experience of by ERIC T.

  • 5 / 5
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    The order comes quickly

    Review of , following an experience of by SHUNING W.

  • 5 / 5
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    fast shipping and variety of choices

    Review of , following an experience of by SONG L.

  • 5 / 5
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    Easy purchase and quick shipping

    Review of , following an experience of by DARYL M.

  • 5 / 5
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    Easy to navigate website, great prices and quick updates for order status. Not much more to ask for!

    Review of , following an experience of by EVAN S.

  • 5 / 5
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    I was annoyed it took over 2 weeks for my order to ship - but then I found out NOBODY had the pixel buds 2 in stock - in fact, Wellbots actually shipped BEFORE the google store would have - so I'm happy with them!

    Review of , following an experience of by MICHAEL B.

  • 3 / 5
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    I only received the one collar when I originally ordered 4. I run 4 dogs at a time so I couldn't try the collar out until I got the other 4. It was days later when I was informed of this problem. Wellsbots need to keep better track of what they have available to sell.

    Review of , following an experience of by JEFF L.

  • 5 / 5
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    Really good store, I purchased here for the first time, 2 weeks before the black friday, I received a promotion email around black friday, the item I purchased have a lower price, I email their customer support for a price match and they honored it.

    Review of , following an experience of by ZHIYI W.

  • 5 / 5
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    The product arrived well packaged and the discount was even better than amazon way ahead of black friday. I will definitely buy from Wellbots again as it is easy to use and reliable with great quality

    Review of , following an experience of by SIDDHARTHA G.

  • 5 / 5
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    Everything went great, received very quickly. Happy customer 👍

    Review of , following an experience of by BARRY R.

  • 5 / 5
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    Received order in timeky manner and good condition

    Review of , following an experience of by GEORGE B.

  • 5 / 5
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    Delivery time was faster than expected, definitely will oder again from your company

    Review of , following an experience of by STEVEN K.

  • 5 / 5
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    Excellent customer service and order fulfillment and I recommend ordering from here before you go anywhere else.

    Review of , following an experience of by DAVID W.

  • 5 / 5
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    Great price. Fast shipping. Met expectations. Satisfied customer.

    Review of , following an experience of by CHAD B.

  • 2 / 5
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    Processing and shipping took way longer than advertised

    Review of , following an experience of by RYAN V.

  • 5 / 5
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    I never used Wellbots before and was concerned. Now I am a very happy customer! Ordering was easy, prices were great and shipment was ultra fast. I couldn’t be more satisfied with the process.

    Review of , following an experience of by JOHN S.

  • 5 / 5
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    Professional, and prompt service.

    Review of , following an experience of by JOHN D.

  • 5 / 5
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    Excellent Customer service. With very fast shipping. Wellbots is a Highly Recommended Seller.

    Review of , following an experience of by WAYNE F.

  • 5 / 5
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    My second substantial EcoFlow order with Wellbots. Similar to the first positive experience with Wellbots, I place another and was completely satisfied and a bit relieved that they take my business serious with fast delivery and excellent customer service. I have begun recommended Wellbots to friends and family.

    Review of , following an experience of by CHAD B.

  • 5 / 5
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    Shipping was fast and the communication was great. Site was easy to manage and I had zero problems navigating through my order.

    Review of , following an experience of by JASON G.

  • 5 / 5
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    Wellbots did a great job obtaining my product for me and delivering in an appropriate amount of time. The product was spotless when received and was new as described. I will be using their service again in the future.

    Review of , following an experience of by TAYLOR B.

  • 5 / 5
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    Service fast order service and shipping excellent product

    Review of , following an experience of by KEVIN J.

  • 5 / 5
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    Easy to use website provides all the necessary information on the product to make an informed decision and simple order process!

    Review of , following an experience of by CHARLES V.

  • 4 / 5
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    I found the website easy to navigate, customer service was cordial, informative and somewhat slow to respond. Fulfillment took a little longer than I expected however the item I ordered was packed well and arrived undamaged.

    Review of , following an experience of by EDWARD J.

  • 5 / 5
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    Made this purchase over the phone as I also needed a price adjustment. The entire experience was great. The CSR was also quite informative about the muti purpose battery that also happens to be an exact fit for the compartment. Purchased both.

    Review of , following an experience of by TERRY S.

  • 4 / 5
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    My first time ordering from Wellbots. It went smoothly, the communication could have been better, granted it's holiday season, so I'll shh. My only gripe is the return policy, completely understand and am behind the 10% restocking fee, but i believe that charge should take into effect only if the item has been opened and used. I ended up returning this unused Pixel Watch 3, as I got one gifted by my husband. But tis what it tis. Still a decent experience.

    Review of , following an experience of by STANTON D. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Two of the wheels on the original stand cracked at the mounting. Probably due to moving the unit a few times with the weight of the batteries. Wellbots took care of this with no questions just needed to send a pic of the damage. New stand arrived a week later. These guys stand behind the product and great customer service. I've purchased a number of items and every time their customer service team is professional/knowledgeable and pleasant to deal with.

    Review of , following an experience of by TERRY S.

  • 5 / 5
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    Smooth process.

    Review of , following an experience of by VORAPHAN W.

  • 5 / 5
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    This page has good price and the products are excellent

    Review of , following an experience of by DANIEL G.

  • 5 / 5
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    Customer service is great and shipped on time.

    Review of , following an experience of by DAVID N.

  • 5 / 5
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    Very good

    Review of , following an experience of by WILLIAM P.

  • 5 / 5
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    the rep was very knowable on the product. He ask what i wanted to accomplish and help me to decide what was best. so thank you.

    Review of , following an experience of by SAMUEL S.

  • 5 / 5
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    Very quick delivery in perfect condition at an unbeatable price. Very happy.

    Review of , following an experience of by ANN S.

  • 5 / 5
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    Great company! Very communicative and fast deliveries.

    Review of , following an experience of by ALENE S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Overall positive experience with this seller. Quick shipping in the U.S. and unbeatable prices!

    Review of , following an experience of by MICHAEL C.

  • 5 / 5
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    Great purchase. No problems at all. Product came quickly.

    Review of , following an experience of by NATHAN M.

  • 5 / 5
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    Works amazing

    Review of , following an experience of by DANIEL L.

  • 1 / 5
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    I ordered a watch, but received an empty box. Customer service refused to refund my payment, so I disputed the charge with my credit card company.

    Review of , following an experience of by IAN B.

  • 5 / 5
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    Ordering was easy and a good price on the Delta 2 max and quick shipping. Great job. 👍

    Review of , following an experience of by JAMIE H.

  • 5 / 5
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    Good price, fast shipping

    Review of , following an experience of by MICHAEL M.

  • 1 / 5
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    I ask several time to cancel the item after a delay for sending the item but they did what they want to do bad services

    Review of , following an experience of by EDMUNDO C.

  • 4 / 5
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    I recently purchased a pair of Google Pixel Buds Pro 2 from this site. I was able to easily order them and got them for $60 off. However, they didn't send a tracking number until the product arrived, which made me worry about the status of the package. But all was good in the end, and I received them two days earlier than expected.

    Review of , following an experience of by OLUDARE A.

  • 5 / 5
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    My big orders arrived very quickly which I am so greatful for. They came in time to help me get thru aftermath of 2 hurricanes. This company went above and beyond my expectations.

    Review of , following an experience of by RONALD M.

  • 5 / 5
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    Palma 2 arrived in perfect condition exactly as described. Fantastic store! Thanks very much!

    Review of , following an experience of by RYAN K.

  • 5 / 5
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    Great price on a Great product, well packaged delivered on time and Great communication

    Review of , following an experience of by GEORGE M.

  • 5 / 5
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    delivery and tracking was good. no complaints.

    Review of , following an experience of by HETTIE J. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Fast delivery and good service so far.

    Review of , following an experience of by BILL N.

  • 5 / 5
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    Great price, and it came really fast well packaged.

    Review of , following an experience of by FRANK B.

  • 5 / 5
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    Fast shipping, arrived well packaged. No complaints. Great sale price too.

    Review of , following an experience of by DMITRY B.

  • 5 / 5
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    Ships quick and good prices

    Review of , following an experience of by JASON D.

  • 5 / 5
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    Good deal on a good power station. Will be prepared for outages.

    Review of , following an experience of by JOSE L.

  • 5 / 5
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    Well bot sales representative was most helpful in solving problems with getting our EcoFlow Delta Pro to work properly with our Fleetwood bounder.

    Review of , following an experience of by PAUL D.

  • 3 / 5
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    Both boxes damaged but units were not damaged

    Review of , following an experience of by CLAUD R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Product arrived quickly. Price was the lowest I have seen.

    Review of , following an experience of by JUDITH S.

  • 5 / 5
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    Ordering was a breeze; can’t complain

    Review of , following an experience of by EBUBE S.

  • 5 / 5
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    I recently purchased an Engwe L20 2.0 from Welbots, and I couldn't be happier with my experience. The price was $100 cheaper than even the manufacturer's site, which was an amazing deal. On top of that, shipping was free and incredibly fast via FedEx, with no tax added. I'm not sure how Welbots manages to offer such great deals, but they certainly delivered.

    Review of , following an experience of by SCOTT M.

  • 5 / 5
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    No problems.

    Review of , following an experience of by JAMES G.

  • 5 / 5
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    Great place for superb deals

    Review of , following an experience of by NAGENDAR P.

  • 5 / 5
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    Love my whole experience with Wellbots!

    Review of , following an experience of by AL G.

  • 2 / 5
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    Wellbots marketing is elaborate with multiple incentives but only delivers on half of them... *promocodes:one worked, one didn't. Website Banner-Ad:American Express$100back (both are still saying it will come from the other party... or American Express said I would have had to enroll for this on the Am-Exp site prior to purchasing) The solar generator's specifications were sketchy/incomplete so I had two incompatibility issues and a unit control problem get discovered afterward. I got an unsolicited nice email from Wellbot's top guy but when I replied as directed, it was a bad email address. They did come through in shipping the products but it was odd that it sat labeled supposedly in Fed Ex's hands for about a week. I think Wellbots claims that items are in stock but with all the deals and packages, they are not easily managed by them filling orders by a warehouse in California (where my stuff came from)

    Review of , following an experience of by MARK M.

  • 5 / 5
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    Best prices online when it comes to EcoFlow products. Good communication about order status. Shipped in a timely manner. Will use wellbots again.

    Review of , following an experience of by JORDAN S.

  • 5 / 5
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    Great product , better than Logitech.

    Review of , following an experience of by LOUIS M.

  • 5 / 5
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    Thank you so much for the wonderful item. I really love your service! Thank you for respond to the inquiry.

    Review of , following an experience of by SIHWAN S.

  • 4 / 5
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    Slow delivery

    Review of , following an experience of by CHRISTIAN G.

  • 5 / 5
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    I ordered an Ecoflow portable power station from Wellbots and I was pleasantly surprised with the expedient process after I placed my order. Wellbots is totally legit and provided me with excellent service. Thanks a million!

    Review of , following an experience of by BRANDON C.

  • 5 / 5
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    The site was easy to navigate, order shipping quickly and arrived on time. Very satisfied with my experience.

    Review of , following an experience of by KYLE W.

  • 5 / 5
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    Item as ordered with reasonable shipping

    Review of , following an experience of by MICHAEL S.

  • 5 / 5
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    Top notch customer service. Always knowledgeable, friendly, and helpful. Extremely fast shipping. Arrived sooner than I expected. Best pricing of all the places I checked. Very pleased with my choice.

    Review of , following an experience of by TROY S.

  • 5 / 5
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    Very responsive, quick delivery and great communication

    Review of , following an experience of by FRANK A.

  • 5 / 5
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    Very good service easy order

    Review of , following an experience of by KELLY D.

  • 5 / 5
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    I received and very happy with the product. The communication from Wellbot regarding my order was awesome. Very courteous and professional staffs.

    Review of , following an experience of by RICARDO L.

  • 5 / 5
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    Their site is easy to navigate, they communicated well during g the shipping process, the package arrived on time. This is my first time buying from Wellbots and will buy from them again. A great buying experience.

    Review of , following an experience of by DAVID E.

  • 5 / 5
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    Great experience my first time using Wellbots! They had the best price for the item I wanted, a great website and checkout process, fast shipping, and great communication. Will shop again!

    Review of , following an experience of by JOSHUA H.

  • 5 / 5
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    I had never heard of well it’s so I was skeptical. If you are, don’t be. Product is awesome, works great, and was delivered fast as crap.

    Review of , following an experience of by CHARLES M.

  • 4 / 5
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    Slow delivery

    Review of , following an experience of by CHRISTIAN G.

  • 5 / 5
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    Ordering was easy and the product was shipped quickly. Thank you

    Review of , following an experience of by JULIET R.

  • 5 / 5
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    Wellbots is a pleasure to deal with. From placing the order to the fast shipping and arrival.

    Review of , following an experience of by JANET A.

  • 5 / 5
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    Good pricing everything was smooth

    Review of , following an experience of by ZACK A.

  • 5 / 5
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    I had never heard of Wellbots before, but everything worked out fine! The pricing was great and I got the product in great condition

    Review of , following an experience of by AASHAY D.

  • 5 / 5
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    Great price, smooth transaction!

    Review of , following an experience of by MAXIM S.

  • 5 / 5
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    Best prices and products

    Review of , following an experience of by JOISAN G.

  • 4 / 5
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    Slow delivery

    Review of , following an experience of by CHRISTIAN G.

  • 4 / 5
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    Previous orders went very smooth. This order ended up being delayed from the original promised ship date. It was not an emergency so it wasn’t a huge inconvenience. I’m not sure why the website gave a ship date for something that wasn’t in stock.

    Review of , following an experience of by SCOTT B.

  • 5 / 5
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    Purchased power station for outage needs. Nice packaging and delivery took around a week to arrive. Overall nice experience. Thank you!

    Review of , following an experience of by VIJAYA K.

  • 5 / 5
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    The solar extension cable arrived very quickly and well packed. Just what I ordered. Thanks for the quick shipment.

    Review of , following an experience of by TROY S.

  • 5 / 5
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    Wonderful transaction. Will definitely order again from Wellbots.

    Review of , following an experience of by JOSEPH B.

  • 5 / 5
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    The site is very easy to use

    Review of , following an experience of by CRAIG A S.

  • 5 / 5
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    Very easy to use the site and great communication about the status of my order.

    Review of , following an experience of by ALONDRA R.

  • 5 / 5
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    Great site and good prices.

    Review of , following an experience of by BARRETT S.

  • 4 / 5
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    slow delivery

    Review of , following an experience of by CHRISTIAN G.

  • 5 / 5
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    customer service is excellent. Received orders on time at 25% off price anywhere else

    Review of , following an experience of by TIM S.

  • 5 / 5
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    Great customer service and quick delivery.

    Review of , following an experience of by MICHAEL T.

  • 5 / 5
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    Wellbots shipped my order as expected and were clear with shipping details, I do wish you had the option to pick up at UPS instead of delivery as these were left on my doorstep and are pretty obvious leaning against the rail.

    Review of , following an experience of by JASON L.

  • 5 / 5
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    Great product with fast delivery and excellent costumer service. I have purchased many product from Wellbots with no hiccups.

    Review of , following an experience of by GUNTHER P.

Reviews displayed in chronological order