Customer reviews
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Although this order was only for an adapter, I have purchased 2 Ecoflow Delta Pros, a Ecoflow Delta 2 Max with spare battery, Ecoflow Smart Generator, and finally the Wave 2 heatpump all from Wellbots. Their prices are the lowest I’ve found, shipping was fast, and their customer service is excellent. I highly recommend Wellbots.
Review of , following an experience of by STEVE P.
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Great company and service. Will do more business with Wellbots
Review of , following an experience of by GARY P.
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Easy to use
Review of , following an experience of by ROSE R.
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I have been purchasing from Wellbots.com for 3 months now. They are now my go-to to purchase whatever they have. Even cheaper than Amazon. I did have to return one damage item (damaged during delivery) and that was even smooth and seemless. Wellbots is my new supplier for the things that I can purchase from them.
Review of , following an experience of by DONALD P.
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I took a leap on a company I didn't know much about and dropped some significant budget on a whole home backup system. After I hit go I thought for a moment, what did I just do. I didn't really know wellbots at all and typically very guarded with my online orders. I did a search on BBB to check and the ratings are good, online reviews say legit so I went for it. I called Ecoflow as well to see if they would match this price and they said no! Often deals too good to be true are and I was sweating it a bit but Wellbots came through in spades and delivered everything I ordered. In addition to the great savings their customer service was responsive as the order came in parts so I wanted to confirm what was coming next and they let me know. The items were shipped in the original manufacturers box which for me was fine being in a rural spot. We also had to be present to receive it b/c of the type of order but something to be aware of if you have porch pirates. Overall I can say this is a great company who delivered on a very expensive, heavy, and large order which I can say is not as common as I'd like when ordering items online. The company also had links to tax savings and all kinds of information. Overall this has been an awesome experience and will do it again!
Review of , following an experience of by JEFFREY L.
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Ordering was easy and delivery was quick. AND a human answered the phone every time I called to confirm my purchases. Never heard of Wellbots before this purchase but will be telling all my buds about them. I have since made another purchase and will continue making them. Thank you Wellbots!
Review of , following an experience of by JAMES B.
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I received two 100 W solar panels in roughly 7 days from ordering. They were well packed and had no issues. Wellbots has the best price around on these panels.
Review of , following an experience of by GARY M.
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Excellent product exactly as described
Review of , following an experience of by JAMES S.
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I experienced never receiving the item I paid for, being sent a item of lesser value and quality, almost a month of back and forth trying to get them to take their item back. Had to file a claim against them for fraud with credit card company. I do not recommend this company to anyone. They have terrible customer service.
Review of , following an experience of by WILL H. *
*Pseudonymized data at the request of the author
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Delivery was quick, Delta Pro and solar panel delivered on a separate day, all without damage.
Review of , following an experience of by CAROL W.
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Good info on products, choice of products, fast shipping good price
Review of , following an experience of by SCOTT G.
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Excellent one to one service and the shipping was crazy fast!
Review of , following an experience of by AXEL P.
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These guys are pretty alright. Im still a little confused about somethings in the warranty though. Im sure we will work it out and my scooters will actually run without issues. Thanks again . Im looking into options as far as faulty batteries and missing items.
Review of , following an experience of by LIZZIE M. *
*Pseudonymized data at the request of the author
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I received my extra battery in good time. I had an issue initially with the billing but after one call to customer service. I receive my item 3 days later. They made it happen! I have some other items I will be purchasing in the near future. Thanks Wellbots! B
Review of , following an experience of by BYRON L.
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Amazing price for the product. The shipment was timely. Highly recommend the site
Review of , following an experience of by SAURABH B.
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Loved the VIP 2% cash back, delivery was fast, and the ecoflow pro was easy to set up! Great friendly service! What's not to like about that!
Review of , following an experience of by ELIZABETH S.
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I took a leap on a company I didn't know much about and dropped some significant budget on a whole home backup system. After I hit go I thought for a moment, what did I just do. I didn't really know wellbots at all and typically very guarded with my online orders. I did a search on BBB to check and the ratings are good, online reviews say legit so I went for it. I called Ecoflow as well to see if they would match this price and they said no! Often deals too good to be true are and I was sweating it a bit but Wellbots came through in spades and delivered everything I ordered. In addition to the great savings their customer service was responsive as the order came in parts so I wanted to confirm what was coming next and they let me know. The items were shipped in the original manufacturers box which for me was fine being in a rural spot. We also had to be present to receive it b/c of the type of order but something to be aware of if you have porch pirates. Overall I can say this is a great company who delivered on a very expensive, heavy, and large order which I can say is not as common as I'd like when ordering items online. The company also had links to tax savings and all kinds of information. Overall this has been an awesome experience and will do it again!
Review of , following an experience of by JEFFREY L.
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I took a leap on a company I didn't know much about and dropped some significant budget on a whole home backup system. After I hit go I thought for a moment, what did I just do. I didn't really know wellbots at all and typically very guarded with my online orders. I did a search on BBB to check and the ratings are good, online reviews say legit so I went for it. I called Ecoflow as well to see if they would match this price and they said no! Often deals too good to be true are and I was sweating it a bit but Wellbots came through in spades and delivered everything I ordered. In addition to the great savings their customer service was responsive as the order came in parts so I wanted to confirm what was coming next and they let me know. The items were shipped in the original manufacturers box which for me was fine being in a rural spot. We also had to be present to receive it b/c of the type of order but something to be aware of if you have porch pirates. Overall I can say this is a great company who delivered on a very expensive, heavy, and large order which I can say is not as common as I'd like when ordering items online. The company also had links to tax savings and all kinds of information. Overall this has been an awesome experience and will do it again!
Review of , following an experience of by JEFFREY L.
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Good price, timely delivery. I haven't had to use any other aspect of their service, but so far with what I have experienced, 5 STARS.
Review of , following an experience of by KIRK P.
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My order was delivered in two days. It is great to have such good prices and still a very good customer service. I would definitely recommend Wellbots to my friends.
Review of , following an experience of by FERNANDA B.
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Great price, good service and timely delivery.
Review of , following an experience of by RANDY V.
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Navigation was easy and shipment was fast.
Review of , following an experience of by MAREK L.
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No issue
Review of , following an experience of by TANN.TANN53@GMAIL.COM A.
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Everything went super when dealing with Wellbots. Product came as described, working perfectly, and I am very happy.
Review of , following an experience of by WALT M.
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Sometimes customer service is very fast to respond and sometimes not. But either way I was able to communicate with them and get my issue resolved. The issue was FedEx damaged my product and now Wellbots has to exchange it.
Review of , following an experience of by STEPHANIE N. *
*Pseudonymized data at the request of the author
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Great Service!
Review of , following an experience of by GARY S.
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Wellbots has been a great place to get several products at lower prices than big box retailers. I have had no issues whatsoever. Shop with confidence!
Review of , following an experience of by AARON R.
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The website is easy to navigate and find the items you want quickly and without hassle. There are many more products available than I thought that are complementary to our order.
Review of , following an experience of by RICK H.
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Excellent.
Review of , following an experience of by ALISHA R.
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Very good price on this bundle, shipping was great on the panels little slower on the generator coming from farther off but very good experience on first purchase from wellbots.
Review of , following an experience of by DAVID G.
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Very nice service. Everything is great.
Review of , following an experience of by CHIALIANG Y.
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Just got the order. Had to pick it up from my nieces house while traveling. So far so good. Tried to use it yesterday and it went from 64 to 85 in about three hours. We had the Bluetti attached to two 400 W panels. Still waiting on the extra battery.
Review of , following an experience of by LISA M.
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Everything came quick and was exactly as I ordered! First time with this company and I can say I am pleased!
Review of , following an experience of by AUSTIN L.
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From placing my order to receiving my order everything was awesome! I’m a very happy customer. Ordering was easy and my item arrived well packed and quick.
Review of , following an experience of by PAUL D.
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I found the Welbots store very user friendly. They handled my order quickly and I received my product in a very timely manner.
Review of , following an experience of by AIDA M. *
*Pseudonymized data at the request of the author
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I have ordered all of my EcoFlow products from Wellbots. The process is simple and the items have always been delivered within a week. I appreciate and will continue to do business with Wellbots.
Review of , following an experience of by RICKEY C.
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Great product offerings and fantastic prices! Customer service reps are bulldogs--if you have a question they can't answer immediately, they go above and beyond searching for the remedy until they find it...AND respond back in a most timely manner.
Review of , following an experience of by RICK H.
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received everything in a timely manner
Review of , following an experience of by KEN C.
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Web page was easy to navigate, very user friendly. The product came very quickly, only person complaining was the guy delivering it since both units are quite heavy. Customer service was excellent and I saved a ton of money buying from Wellbots. Would definitely recommend Wellbots to anyone else. Before I decided to purchase this product, I read some reviews and I want to say that the one star reviews I found not be true at all. I got excellent service from the company and my order arrived within a week.
Review of , following an experience of by DONALD A.
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Wellbots came very highly recommended, and they have proven to be worth every compliment they receive... on products, pricing, and expert customer service.
Review of , following an experience of by RICK H.
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The process of buying and shipping was simple and there were updates about the state of the shipping along with a call from the delivery folks to set the date for delivery
Review of , following an experience of by RICK B.
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I ordered a Cuisinart bread maker. From start to finish Wellbots kept in touch with confirmation of the purchase and the delivery.
Review of , following an experience of by JACQUELINE K.
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Navigation was friendly and easy to use. Very fast delivery.
Review of , following an experience of by LUIS O.
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Communication was a bit slow between purchase and shipment. It wasn't indicated that there may be 2-3 days from purchase to shipment, as I've received through other online vendors. After a couple of attempts with customer service I did finally get a notice about when things were going to ship and then they arrived as expected.
Review of , following an experience of by SEAN P.
Answer by wellbots.comFlagHello, Thank you for your feedback. We apologize for any inconvenience caused by the delay in communication regarding your order's shipment. We strive for transparency and efficiency, and we're sorry we fell short of your expectations this time. We acknowledge the importance of clear communication about processing times and will ensure our policies are more prominently communicated in the future. We're glad to hear your items arrived as expected and hope you are pleased with your purchase. Your feedback is crucial for our improvement, and we thank you for bringing this to our attention. Best regards, The wellbots Team
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My order was shipped promptly, correctly, and arrived very fast! And at a terrific price.
Review of , following an experience of by JEANNETTE M.
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Great service!!
Review of , following an experience of by SERGIO L.
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Sell me the wrong item. The item totally different with the website
Review of , following an experience of by LESLIE G. *
*Pseudonymized data at the request of the author
Answer by wellbots.comFlagHi, We can see in our system that you have ordered 16 iPads in 3 orders dated December 14, 15, and 16. We have properly delivered everything in a timely manner. You have opened 3 disputes against our company and alleged we shipped the wrong items. The iPad models we delivered to you were exactly the ones described on the product page. The product name, SKU, UPC, description, specs: everything matches perfectly. Best regards, The Wellbots Team
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Great communication and fast shipping!! I look forward to doing business with you in the near future. Thank you
Review of , following an experience of by PAOLO B. *
*Pseudonymized data at the request of the author
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Item was as described and shipped quickly.
Review of , following an experience of by DANIEL S.
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Yes, truly I was skeptical. I hadn't heard of Wellbots before. I investigated it for legitimacy and made my first purchase. I was glad that I did. My package arrived quickly (did take a few days) and my product was all that I expected. The great thing about Wellbots is on most of the stuff that I need, they have the best prices. Thanks Wellbots for saving me money on my expensive project.
Review of , following an experience of by DONALD P.
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Great product , and return policy
Review of , following an experience of by RONALD W.
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Great ordering process. Brand new ear buds. Received a good discount from endgaget to here. Order received promptly.
Review of , following an experience of by JOE K.
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The prices were the best around. Shipping was prompt. So relieved that I have backup power for my cpap. I might order one for my mom for mother's day.
Review of , following an experience of by BERNADETTE W.
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Was pleasantly surprised when Wellbots had an EcoFlow product that EcoFlow itself was out of, and at a lower price!
Review of , following an experience of by LONNIE K.
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I have purchased items from Wellbots in the past Never disappointed. Well run company. Thank you
Review of , following an experience of by MICHELLE5 F.
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Very easy to work with. Product arrived as promised. I will return again.
Review of , following an experience of by CHRIS E.
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Received my order quickly and in excellent shape. (packaging was the best I have seen)
Review of , following an experience of by KEN C.
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Easy to navigate site, plenty of follow up and shipping updates. Expect to wait a seemingly long time for product to ship - too long if you're in a hurry.
Review of , following an experience of by ANTHONY R.
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My product never worked
Review of , following an experience of by CHRIS S.
Answer by wellbots.comFlagHi Chris, We have sent you emails and called you to arrange a return for you and you have never replied. According to our return policy, if there is a problem with this product we will arrange a replacement or a full refund a pay for the return shipping. Please help us solving your issue by replying to us. Thanks and best, The Wellbots Team
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Great pricing and fast shipping! Will definitely use again!
Review of , following an experience of by MIGUEL H.
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Wellbots were fast, friendly and didn't have any hidden prices.i will do business with them again,
Review of , following an experience of by MIKE M.
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From ordering to delivery, Everything was streamlined smoothly. A live person called me to confirm my order! I was even able to save an additional $250.
Review of , following an experience of by TY R.
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Very easy; however, US Bank declined my order and locked my card because it was a large amount to a seller that I had never bought from before. It took a long phone call to US Bank Customer Service and two-factor authentication to prove that I had placed the order. From there it was smooth sailing.
Review of , following an experience of by JOHN M.
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This bike is all aluminum and weighs 145 lbs. this bike is heavy. The battery prob weighs 50lbs. The welds on the thing are phenomenal and it’s the perfect ride height, I’m 5’- 9” and it’s a little higher than my hip.
Review of , following an experience of by JAMES SWAGGY S.
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Great price on whole solar system. Customer service was very good and responsive
Review of , following an experience of by DIANE H.
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I like the ease of online ordering and the pricing.
Review of , following an experience of by KAREN B.
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wellbots' site was easy to navigate. The ordering process was simple and multiple options existed. I found Wellbots during a search for a floor clearer. I was skeptical of wellbots at first, given I was unfamiliar with them, and their pricing was SO much better than other online retailers. However, based on other reviews I ordered from Wellbots and am glad I did. I saved a lot of money, and the product arrived as promised. Very happy with my first experience with wellbots.
Review of , following an experience of by TODD K.
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Wellbots had the exact item I needed and delivered it in a reasonable time.
Review of , following an experience of by ALLAN W.
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My first time using Wellbots and purchased my extra EcoFlow Delta Pro Battery since they were still honoring the discounted price. I received an additional in-store credit with my purchase and used it for an accessory item. Very pleased...
Review of , following an experience of by MEL L.
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Excellent, quick service. The unit is beautiful, pretty slick and very nice.
Review of , following an experience of by PAUL M.
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Great price free shipping. Arrived undamaged.
Review of , following an experience of by RONALD S.
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I received my order promptly.
Review of , following an experience of by KATHERINE C.
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All was great will order again
Review of , following an experience of by GERALD M.
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As far as the watch I received great! Top notch! Getting it? Horrible. I waited a week to contact them bc I still didn’t have it. Wellbots advertise shipping within 3 days. They told me it was late bc I provided a PO Box and they can not ship to PO Boxes . Then I gave them a new address and they told me the watch was out of stock. Had to wait. Waited a month and guess where they sent it, the PO Box. Interesting. I feel lied to, excuses for not getting it sent when I was in stock then I had to wait. I would recommend the watch but order from a different company. One star is deserved bc they did give me $20 off but was that worth the hassle and my time?
Review of , following an experience of by MORGAN P.
Answer by wellbots.comFlagHello, We deeply apologize for the frustration you've experienced. It's clear we missed the mark from shipping issues to miscommunication about stock and delivery. We take full responsibility, especially for the mix-up with the PO Box and the delay in getting your watch to you. The $20 off was a small gesture, but we understand it doesn't fully compensate for the inconvenience. We're committed to making this right. Please contact us directly for a resolution that better reflects the value of your time and trust Best, The Wellbots Team
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Great website and saved about 800.00 on my solar generator
Review of , following an experience of by JOHN T.
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The product was shipped out very fast and was everything I hoped the transaction would be, which is accurate and without damage. I would highly recommend shopping with you guys.
Review of , following an experience of by JIMMIE C.
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Easy shopping experience
Review of , following an experience of by TUCKER J.
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I ordered some Aqara p1 sensors. No one else seemed to have them. I ordered 5 from Wellbots and received them quicker than I thought. I wish I could say how well the product works, but I am probably 3 weeks from my move in date to comment. I will use this site again once we are settled into the new home.
Review of , following an experience of by WILLIAM S.
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Frequently cheaper than the official brand site. Prompt delivery. Good tracking and communication. I haven't had to use their DMA process yet so can't comment.
Review of , following an experience of by CEDRIC C.
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Fast delivery, excellent communication, protective shipping, will purchase from in the future.
Review of , following an experience of by GREG K.
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Wellbots took care of the delivery issues. Very pleased with them
Review of , following an experience of by HARVEY M.
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Great service and price. It was easy to order what I needed from Wellbots’ web site and they had the best price around. During the purchase process 2 things happened that Wellbots at the top of my list to order from. (1) I was provided great status on the processing and delivery of my item such as regular text if current status and target delivery date. (2) I had a minor product question for the online support team and attempted to start a chat session. After waiting for 2-3 minutes and before the support team could respond, life (kids, pets, spouse,…) needed my to handle an issue so I terminated the support session request. Before I could get back to the Wellbots web site, I got an email from the support team asking if I still needed help. I the email they actually provided a persons name and contact information that could help me. omg! That is not normal but should be. Great job Wellbots!!
Review of , following an experience of by MICHAEL W.
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I was initially nervous to order an Apple product from Wellbots but the price was hard to beat on a new product so I decided to take a chance. I was very pleasantly surprised by how quickly the product shipped and the consistent follow-up from their customer service regarding shipping updates. The product arrived within 5 days and was exactly as advertised. Works great! I have zero complaints! If you're a skeptic like me, give them a shot! :)
Review of , following an experience of by ANASTASIYA W.
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Good prices. Delivery was slow , about 1 week from Texas to Illinois.
Review of , following an experience of by JAMES C.
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I had a great experience with my purchase from Wellbots. The prices were the best I could find. The comunication from the time of purchase to shipping and the products arrival was excellant.
Review of , following an experience of by KEVIN S.
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Everything fitted perfect and what I expected the delivery on time. Good good job.
Review of , following an experience of by RANDY S.
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Best price i could find.
Review of , following an experience of by DANNY H.
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Took it to long to be shipped after ordering
Review of , following an experience of by JOYCE H. *
*Pseudonymized data at the request of the author
Answer by wellbots.comFlagDear Russell, We apologize for the delay in shipping your order, which took longer than usual. We understand this was not the experience you expected, and we’re sorry for any inconvenience caused. We appreciate your patience and are committed to improving our shipping times. If you have any further questions or concerns, please feel free to contact us. Thank you for your understanding. All the best The Wellbots Team
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Absolutely no customer service. Their email response time is completely inexcusable and it caused tons of issues with my order.
Review of , following an experience of by KELLEN S.
Answer by wellbots.comFlagDear Kellen, We're sorry for the inconvenience caused by our response time. Our office closure over the weekend contributed to the delay, and we understand the frustration it caused with your order. It's good to know our team has addressed your issue, but if you need further assistance, please contact us directly. We’re here to help and ensure your satisfaction. Thank you for your understanding and patience. Best, The Wellbots Team
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Excellent quick service. Great product delivered in perfect condition at a very reasonable price!
Review of , following an experience of by PAUL M.
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Excelente producto, envío puntual, muy contenta con la compra de la moto para mi nieto. felíz!
Review of , following an experience of by MARISOL O.
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It took 9 days after ordering to receive my order, which is acceptable given it was around Christmas, and it was $40 less than any other site for my smart lock.
Review of , following an experience of by MARC B.
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Very good
Review of , following an experience of by ERIC P.
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Wellbots was great.
Review of , following an experience of by DENISE S.
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Excellent shopping experience with this company. It was my first purchase with them. Price was great, shipping fast. Thanks!
Review of , following an experience of by HOLLY M.
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They are responsive and helpful.
Review of , following an experience of by ROBERT F.
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Easy to find what I need. I love the special bundles.
Review of , following an experience of by FREDDIE F.
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Price was right. Delivery was fine.
Review of , following an experience of by MATTHEW W.
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Good price but with $300 in shipping I would expect it delivered to my location instead it went to a warehouse over an hour away as a will call
Review of , following an experience of by JERED W.
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Best.
Review of , following an experience of by DUMITRUFILIUTA890@GMAIL.COM F.
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