Customer reviews for wellbots.com

Customer reviews

• 5 / 5 1

  

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  Delivery as promised.

  Review of 2/10/24, following an experience of 1/13/24 by MARK J.

• 5 / 5 1

  

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  Very good, great service. I would recommend.

  Review of 2/10/24, following an experience of 1/8/24 by SCOTT S.

• 5 / 5 1

  

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  Our order came on time as expected

  Review of 2/10/24, following an experience of 12/19/23 by MEGAN U.

• 5 / 5 1

  

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  Easy to order and had no difficulty with shipping.

  Review of 1/31/24, following an experience of 11/27/23 by MARILYN S.

• 5 / 5 1

  

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  Great Selection and Great Prices. Overall a very Positive Experience

  Review of 1/31/24, following an experience of 1/7/24 by GREG R.

• 5 / 5 1

  

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  Great website and shipping was quick!

  Review of 1/31/24, following an experience of 1/7/24 by DEXTER D.

• 4 / 5 1

  

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  The product came quickly, but I wasn't notified that it had shipped. I contacted Wellbots to complain that there had been no communication from them regarding when my product would ship, and then it arrived later that same day. 3 days later I was emailed with the tracking number and "your shipment is on the way". It did come in a timely manner and was exactly what I ordered, but their communication was just not the best.

  Review of 1/31/24, following an experience of 12/26/23 by BARRY S.

• 5 / 5 1

  

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  Very fast service

  Review of 1/31/24, following an experience of 1/8/24 by CARA L.

• 3 / 5 1

  

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  I had to follow up on my order because I hadn’t received any info on the shipping date. I was told the item was out of stock. Two days later I received a notice that the item was being shipped. Communication between departments was not very good.

  Review of 1/31/24, following an experience of 12/24/23 by ALAN V.

• 5 / 5 1

  

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  Wellbots is a safe website easy to use and customer service is very good. Also the best prices.

  Review of 1/31/24, following an experience of 1/6/24 by JOSEPH G.

• 4 / 5 1

  

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  Quick and accurate fulfillment of my order. Good communication on order status with fast delivery. Customer support could be improved. Highly recommend Wellbots.

  Review of 1/31/24, following an experience of 1/1/24 by PAUL K.

• 5 / 5 1

  

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  I bought a Pleatco pool filter, the price was the least expensive I could find, which usually causes me to worry about service, but not to worry after all, the transaction was smooth and effortless and the shipping was very fast. I will definitely continue purchasing from them without a doubt.

  Review of 1/31/24, following an experience of 1/11/24 by JOHN G.

• 5 / 5 1

  

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  The team behind Wellbots are amazing! Every part of my experience was amazing.

  Review of 1/31/24, following an experience of 1/4/24 by JAMES S.

• 5 / 5 1

  

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  We were very happy with our purchase.Will use your site again.

  Review of 1/31/24, following an experience of 12/30/23 by JAMES G.

• 5 / 5 1

  

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  Product was well packaged and shipped on time. Wellbots will definitely have my business again.

  Review of 1/31/24, following an experience of 1/4/24 by SCOTT H.

• 4 / 5 1

  

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  Delivery was the biggest problem. No communication from Wellbots after the initial text.

  Review of 1/31/24, following an experience of 1/8/24 by STEVEN G.

• 5 / 5 1

  

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  Excellent service and super fast shipping. Will definitely order from Wellbots in the future.

  Review of 1/31/24, following an experience of 1/10/24 by MARK V.

• 5 / 5 1

  

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  I will be ordering on this site again. I had an Engwe EP-2 pro ordered and shipped to Hawaii. I received it with good timing and care. Everything was fine no damages or problems. Thank you WellBots

  Review of 1/31/24, following an experience of 12/23/23 by ROLAND L.

• 5 / 5 1

  

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  Easy to use and great prices

  Review of 1/31/24, following an experience of 1/6/24 by ENRIQUE A.

• 5 / 5 1

  

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  Great communication and customer service

  Review of 1/31/24, following an experience of 1/12/24 by DAVID S.

• 5 / 5 1

  

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  I have bought several items from Wellbots and have no problems. I do recommend them.

  Review of 1/29/24, following an experience of 1/2/24 by FREDDIE F.

• 5 / 5 1

  

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  Fast shipping, good communication. Would recommend

  Review of 1/29/24, following an experience of 12/29/23 by CHRIS B.

• 3 / 5 1

  

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  I contacted customer service to inquire when I would receive my package since I ordered it on 12/24 and a week later had not been notified that it had been shipped yet but was told that it would be another week due to holidays. Two days later it showed up. I think there had been some miscommunication between shipping and customer service.

  Review of 1/29/24, following an experience of 12/24/23 by STACY C.

• 5 / 5 1

  

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  Excellent customer service

  Review of 1/29/24, following an experience of 1/3/24 by MARK S.

• 5 / 5 1

  

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  Wellbots works fine.

  Review of 1/29/24, following an experience of 11/29/23 by DAVID M.

• 5 / 5 1

  

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  Great prices, great service. That's all I need.

  Review of 1/24/24, following an experience of 1/2/24 by JOHN S.

• 5 / 5 1

  

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  Very good product for sale site

  Review of 1/24/24, following an experience of 12/28/23 by BRIAN W.

• 1 / 5 1

  

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  Buying the X tool F1 was a breeze.5 stars for accuracy and responsiveness. Easy, quick sale. 1 star for after-sale support. I sent an email on DEC 22, 2023, and STILL NO RESPONSE. That's not how you treat customers paying thousands for expensive lasers. Very disappointed - just like any other company, they only care till they ring your credit card. After that - you are on your own if you have a problem - like I do with my laser. SUPPORT is the MOST IMPORTANT PART of any business - Wellbots is purely transactional and doesn't care to forge CUSTOMER relations for life. Otherwise, they would have responded to my plea for help in my email from Dec 22, 2023. Today is Jan 9, 2024, and still no response. I give 1 star because of the lack of support.

  Review of 1/24/24, following an experience of 12/18/23 by STAN G. *

  *Pseudonymized data at the request of the author

  Answer by wellbots.com

  

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  Hello, Wee sincerely apologize for the inconvenience and disappointment caused by our after-sale support. It's clear that we fell short in providing the timely and attentive service you deserve, especially considering your significant investment in our product. We regret to inform you that your email from December 22, 2023, was inadvertently missed during our holiday closure over the Christmas period. This is certainly not the standard of service we aim to provide, and we understand how frustrating this must have been for you. Please be assured that addressing your concerns is our top priority. We are committed to forging lasting customer relationships based on trust and exceptional service. Our team is already working on your request, and we will ensure that your issue with the laser is resolved promptly and satisfactorily. We value your business and would like to make things right. We will get back to you shortly All the best The Wellbots Team

• 4 / 5 1

  

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  Delivery was solid with no problems.

  Review of 1/24/24, following an experience of 12/8/23 by BIRDIE G. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Best price online for the product, delivery was seamless and the battery was just what I was looking for.

  Review of 1/24/24, following an experience of 12/30/23 by STANLEY T.

• 4 / 5 1

  

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  Customer service was great.I thought they sent me the wrong product, but was informed that it was just mislabeled, and would help correct future orders.

  Review of 1/24/24, following an experience of 12/23/23 by TIM L.

• 5 / 5 1

  

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  Easy to use and wonderful website.

  Review of 1/24/24, following an experience of 12/30/23 by JT L.

• 5 / 5 1

  

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  Was a bit skeptical about ordering from a site other than Amazon. I'm beyond satisfied with my purchase as well as the overall order process from wellbots. Was continuously updated on the order and shipping status. Will absolutely be ordering from them again.

  Review of 1/24/24, following an experience of 12/22/23 by THOMAS Z.

• 5 / 5 1

  

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  Fast service and easy to deal with

  Review of 1/24/24, following an experience of 12/19/23 by WALTER C.

• 5 / 5 1

  

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  Timely receipt of my order.

  Review of 1/22/24, following an experience of 12/22/23 by JAMES P.

• 5 / 5 1

  

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  Wonderful experience, amazing prices and wonderful selection 👏 shipping was fast.

  Review of 1/22/24, following an experience of 12/26/23 by HOON C.

• 5 / 5 1

  

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  Excellent shipping and handling. All was included as asked and arrived safe. Best deals around on Swell Pro products.

  Review of 1/22/24, following an experience of 12/27/23 by BRANDON D.

• 5 / 5 1

  

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  All I have to say about Wellbots is GREAT. I have made several purchases from them and no problems at all.

  Review of 1/22/24, following an experience of 12/27/23 by FREDDIE F.

• 5 / 5 1

  

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  I can brag about Wellbots. I have great savings and solid good quality products.

  Review of 1/22/24, following an experience of 12/27/23 by FREDDIE F.

• 3 / 5 1

  

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  Product and prices are very good but communications are a bit sketchy at times. It can feel like you're being scammed but so far things did arrive eventually.

  Review of 1/22/24, following an experience of 12/21/23 by VICKI S.

• 5 / 5 1

  

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  I have had great sales and service from Wellbots. Shipping is fast. I just love Wellbots

  Review of 1/19/24, following an experience of 12/24/23 by FREDDIE F.

• 5 / 5 1

  

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  Wellbots is one of the only online solar generator websites that actually will ship to Alaska. The 50th State of the USA, attached to the same North American continent, not a 3rd world country.

  Review of 1/19/24, following an experience of 11/24/23 by BRIAN F.

• 4 / 5 1

  

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  Overall a great experience. The ship date for the item I purchased ended up being later than I expected. However, Wellbots handled the communication very well. Emailed me and told me what the updated delivery date was and kept me up to date until it arrived per the updated date.

  Review of 1/19/24, following an experience of 11/30/23 by DAN Y.

• 5 / 5 1

  

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  The turn around time for receiving the product was excellent. The product was not broken and it works great.

  Review of 1/19/24, following an experience of 12/26/23 by JEROME A.

• 5 / 5 1

  

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  Wellbots kept me informed at every step of my purchase. They shipped my order in a timely manor, and made sure it arrived in a timely matter.

  Review of 1/19/24, following an experience of 12/26/23 by JIMMY S.

• 4 / 5 1

  

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  Fast solid website. Easy to deal with. Good discounts compared with Amazon. Would buy from again.

  Review of 1/19/24, following an experience of 12/19/23 by RUSS R.

• 5 / 5 1

  

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  Was looking for a furnace backup for about 2 weeks,checking prices and narrowed it down to this site.

  Review of 1/19/24, following an experience of 12/26/23 by ROBERT F.

• 5 / 5 1

  

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  The best

  Review of 1/19/24, following an experience of 12/21/23 by DUMITRUFILIUTA890@GMAIL.COM F.

• 4 / 5 1

  

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  Product shipped late but did get here. It was in good shape and matched the online description exactly. Was not able to get it from Ecoflow directly because they were out of stock. Fortunately Wellbots had the the cable I needed in stock.

  Review of 1/19/24, following an experience of 11/30/23 by JOHN G S.

• 5 / 5 1

  

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  Quick ship.

  Review of 1/19/24, following an experience of 12/26/23 by JEFFREY H.

• 5 / 5 1

  

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  Site was easy to navigate and product was fairly priced. Customer service got back fairly quickly when I had questions. No complaints!

  Review of 1/19/24, following an experience of 11/27/23 by JONATHAN L.

• 5 / 5 1

  

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  Wellbots was easy to deal with. I had a coupon code that I forgot to apply and I emailed them letting them know. The next day I got a refund for the coupon amount. Very impressed.

  Review of 1/16/24, following an experience of 11/28/23 by BRIAN E.

• 1 / 5 1

  

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  Bought the air neo got it and it wasn't compatible with an android. it said that her phone was too new to be compatible. reached out to see if anything could be done never heard back from them and they sent me out another one when i can't even use the first one, wish they would of have communicated with me so we could get it resolved. just frustrating

  Review of 1/16/24, following an experience of 12/19/23 by TERESA G.

  Answer by wellbots.com

  

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  Hi Teresa, I am very sorry to hear that there was a miscommunication here! Can you please give us a call at 646-741-2067 so we can compensate for your experience? Have a great day, The Wellbots Team

• 4 / 5 1

  

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  Got my item fast, the first item description said free shipping then I go to checkout and there’s $300 shipping added almost didn’t buy it because of that. But I wanted the talaria xxx so I went ahead and ordered

  Review of 1/16/24, following an experience of 12/8/23 by DAVID N.

• 5 / 5 1

  

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  I am very happy with my wellbots skateboard...Its just as expected , I received it fast and in great shape...

  Review of 1/16/24, following an experience of 12/2/23 by ROBIN T.

• 5 / 5 1

  

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  Great camera company!

  Review of 1/16/24, following an experience of 12/8/23 by ROBERT N.

• 5 / 5 1

  

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  This was my first experience with Wellbots. I ordered a smart Guitar for my son right before Christmas. I couldn't find one anywhere but they came through! I would definitely order from them again.

  Review of 1/16/24, following an experience of 12/23/23 by JESSICA J.

• 1 / 5 1

  

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  Never got it

  Review of 1/15/24, following an experience of 12/12/23 by YESSENIA O. *

  *Pseudonymized data at the request of the author

  Answer by wellbots.com

  

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  Hi, We are sorry to hear about your problem. Can you please contact our support team at support@wellbots.com so we can find a solution ? You can also call us at (646) 741-2067. We are always happy to help. Best, The Wellbots Team

• 5 / 5 1

  

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  Good transaction.

  Review of 1/15/24, following an experience of 12/12/23 by JAMES C.

• 5 / 5 1

  

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  Excellent experience! Ordered two e-bikes that turned out to be out of stock. Received an email the next morning with an apology for the inconvenience and an offer to replace them with upgraded models. Was a no brainer and received them in a few days. Also received a thank you email from the company founder. Definitely goes the extra mile for customer service.

  Review of 1/15/24, following an experience of 12/19/23 by CHRIS M.

• 5 / 5 1

  

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  Transaction went smoothly. Delivery was timely and well packaged.

  Review of 1/15/24, following an experience of 11/24/23 by DOUGLAS Z.

• 4 / 5 1

  

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  Solid sale of a solid scooter. Thanks!

  Review of 1/15/24, following an experience of 12/19/23 by MATT C.

• 4 / 5 1

  

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  Slow shipping

  Review of 1/14/24, following an experience of 12/17/23 by LAWRENCE C.

• 5 / 5 1

  

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  Not only is the Go kart as advertised but Wellbots got it to me before Christmas and the tracking was on point thanks to SAIA logistics. Cant say enough positive things about Wellbots!!

  Review of 1/13/24, following an experience of 12/18/23 by MATT H.

• 4 / 5 1

  

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  A little limited and hard to find certain items. Product was in good condition but I mean just good. Not sure if it went thru cold weather somewhere.

  Review of 1/9/24, following an experience of 12/8/23 by NATHAN A.

• 5 / 5 1

  

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  It came in quickly was updated along the way!

  Review of 1/9/24, following an experience of 12/17/23 by NOLANA G.

• 5 / 5 1

  

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  the wellbots site was easy to search and look for the products i wanted. I liked the rewards program and free shipping promotion. For the two products i purchased it had the best price compared to any website. The customer service experience and shipping track is very good. I will definitely recommend it.

  Review of 1/9/24, following an experience of 12/16/23 by LACEY C. *

  *Pseudonymized data at the request of the author

• 1 / 5 1

  

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  Received order. Eye vac looked to be refurbished and did not work at all. Contacted CS by phone and email multiple times. Was given the run around and no refund or replacement. I contacted Apple Pay for help.

  Review of 1/9/24, following an experience of 12/11/23 by KACEY S. *

  *Pseudonymized data at the request of the author

  Answer by wellbots.com

  

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  Hello, We're truly sorry to hear about your experience with the Eye Vac and the service you received. We understand your frustration and want to make this right. We're glad a new unit has been sent to you. Your satisfaction is our top priority. Best, The Wellbots Team

• 5 / 5 1

  

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  Quick shipping. Items were packed properly, no issues.

  Review of 1/9/24, following an experience of 7/9/23 by EMIR D.

• 3 / 5 1

  

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  Love the new drone, except it arrived with no propellers packed in the box. I am emailing them right now and hopefully they will fix it quickly. The payload dropper is fine, but until we get the propellers for the drone, we really can't use anything.

  Review of 1/9/24, following an experience of 12/13/23 by LORI A.

• 5 / 5 1

  

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  It was hard to find an older model cellphone case but Wellbots had it available and on sale too!

  Review of 1/9/24, following an experience of 12/15/23 by TERRY H.

• 4 / 5 1

  

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  Shipping and condition of the robot was great, upon startup of the robot it said serial # not found, so I have to now work with Dolphin to.resolve my connectivity issues

  Review of 1/8/24, following an experience of 12/14/23 by ROBERT F.

• 5 / 5 1

  

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  Everything was great, with fast shipping! I appreciate your associates checking in on me.

  Review of 1/8/24, following an experience of 12/13/23 by KARON M.

• 4 / 5 1

  

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  Very good customer service and easy exchange of product

  Review of 1/5/24, following an experience of 12/9/23 by JONATHAN P.

• 5 / 5 1

  

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  Outstanding prices and service along with a topnotch customer service, promptly answered all my questions, highly recommended store.

  Review of 1/5/24, following an experience of 11/24/23 by STEPHEN L.

• 5 / 5 1

  

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  The customer service was great, they helped me with everything I needed. The experience with the website was positive.

  Review of 1/5/24, following an experience of 11/26/23 by ROGER T. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  Good service but slow to respond to messages on my return process.

  Review of 1/5/24, following an experience of 11/25/23 by ABBIGAIL E. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  It was a little more unexpected, but worth the money

  Review of 1/5/24, following an experience of 12/12/23 by RICHARD A.

• 5 / 5 1

  

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  Good price, quick turnaround.

  Review of 1/5/24, following an experience of 12/9/23 by CHRISTOPHER F.

• 5 / 5 1

  

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  Delivery and communication were great.

  Review of 1/5/24, following an experience of 12/6/23 by BRIAN S.

• 5 / 5 1

  

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  Delivered quickly with excellent communication.

  Review of 1/5/24, following an experience of 12/13/23 by DANNI T.

• 5 / 5 1

  

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  The product was as described and arrived in a timely manner.

  Review of 1/5/24, following an experience of 12/8/23 by CHARLETTE N.

• 5 / 5 1

  

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  Very good quality product

  Review of 1/5/24, following an experience of 12/3/23 by ANNAMARIE C. *

  *Pseudonymized data at the request of the author

• 3 / 5 1

  

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  Generator and price was fantastic, but I received a TV stand on the first delivery and had taken two weeks and multiple e-mails to get it sorted out.....

  Review of 1/3/24, following an experience of 11/17/23 by ART K.

• 5 / 5 1

  

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  Best electric commuter scooter......EVER!

  Review of 1/3/24, following an experience of 11/30/23 by LINDA G.

• 5 / 5 1

  

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  Easy on-line order process, fast delivery

  Review of 12/31/23, following an experience of 12/7/23 by JULIA R.

• 5 / 5 1

  

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  I'm so glad I bought from Wellbots, at the time I wanted to order an ebike for my wife, the price was the cheapest on the internet plus I used a coupon to get the final price way below others. And it had free shipping! I placed the order and in due time the box with the ebike arrived! Very satisfied and great to learn of Wellbots for my electronic gadgets.

  Review of 12/31/23, following an experience of 11/30/23 by SAM H.

• 1 / 5 1

  

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  I received the bike box when I opened it up I found as used bike covered in dirt scratched up with the electric motor changed from what the bike was specd with and a broken battery very in happy I have a bike I paid full price for that is used broken and now I have to deal with no bike on Christmas

  Review of 12/31/23, following an experience of 11/28/23 by RAEGAN D. *

  *Pseudonymized data at the request of the author

  Answer by wellbots.com

  

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  Hello, We're truly sorry about the condition of the bike you received. We understand your frustration, especially with the timing around Christmas. Our team is on it to resolve this issue quickly. We appreciate your patience as we work to make this right. Best regards The Wellbots Team

• 5 / 5 1

  

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  Order arrived quickly and as advertised, will buy from again

  Review of 12/31/23, following an experience of 11/26/23 by RUSSELL H.

• 5 / 5 1

  

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  Excellent prices on exactly what I needed!

  Review of 12/31/23, following an experience of 11/27/23 by EUGENE N.

• 5 / 5 1

  

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  The site is easy to navigate. It's user friendly. Your personnel is very helpful when I inquire about the price being cheaper compared to other sellers.

  Review of 12/31/23, following an experience of 12/4/23 by LEVY A.

• 5 / 5 1

  

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  Best company ever.

  Review of 12/31/23, following an experience of 11/28/23 by GIL L.

• 3 / 5 1

  

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  Worked out well, but my first order was cancelled by the computer because of some error, yet I was not notified. After waiting and the order not arriving I inquired and found out it was rejected so I reordered and once it did come, it arrived earlier than projected, which was also a problem because the recipient was out of town so my order sat on the porch two days and could have been stolen by porch bandits which I worried about until I could get it retrieved. My experience wasn’t smooth.

  Review of 12/31/23, following an experience of 12/4/23 by RANDY J.

• 5 / 5 1

  

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  Product was shipped at time promised and well packaged. Customer service answered all questions before ordering. Easy to follow directions and instant operation achieving 100% power level within exactly 4 hours beginning with a 20% charge the 1500 comes with. This will solve our problems for an energy backup supply for our sump pump when the grid goes down. No problems with initial surge from the pump motor. Output was still rated at 100% after first use of our pump. We are very pleased with performance of this unit to keep other appliances working when power fails.

  Review of 12/31/23, following an experience of 12/4/23 by RON B.

• 4 / 5 1

  

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  Service was good, unfortunately the product was bad

  Review of 12/31/23, following an experience of 12/3/23 by TOM M.

• 4 / 5 1

  

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  Website is easy to navigate. I had absolutely no trouble finding exactly what I wanted very quickly. The only issue I had was when I received my confirmation email it said I had ordered a pool cleaner when I had actually ordered a heater. I reached out to customer service, but no one ever got back to me. Thankfully when my order arrived it was correct. I would definitely recommend Wellbots to a friend!!

  Review of 12/27/23, following an experience of 11/30/23 by NICHOLAS J.

• 5 / 5 1

  

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  Wellbots was very easy to work with. Our unique wiring required a electrician to give a solution on what would work best for us. Wellbots helped us thru the process. I had heard about Wellbots from Pinball Prepardness on You Tube. I am glad he lead me to them.

  Review of 12/27/23, following an experience of 11/22/23 by KEVIN M.

• 5 / 5 1

  

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  Outstanding customer service

  Review of 12/27/23, following an experience of 11/30/23 by DENNIS B.

• 5 / 5 1

  

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  Website is very easy to navigate, placing my order was fast and easy. Appreciate the quick and complete follow up with order billing and shipping status.

  Review of 12/27/23, following an experience of 12/3/23 by PATRICIA H.

• 5 / 5 1

  

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  Simple and in my opinion a good deal. Part of the Black Friday sales. Shopping through wellbots was simple. I would recommend.

  Review of 12/27/23, following an experience of 11/24/23 by JOHN G.

Reviews displayed in chronological order