Customer reviews for wellbots.com

4.5 / 5

Calculated from 921 reviews obtained over the last 12 months

4632 reviews since 07/08/2015

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Information wellbots.com

  • Company

    Wellbots

  • Description

    Wellbots.com is the leading online retailer of Smart Products in the US and has grown into a leading authority for the Internet-of-Things industry. The company boasts partnerships with over 500 leading brands including Dyson, Garmin, Google Nest, iRobot, Ring and SharkNinja. Wellbots.com is a Google Trusted Store, has partnered up with The Verge & Engadget, and is well-known for its white-glove customer service. The company offers unparalleled smart product shopping advice and innovative features. Wellbots has been featured on the Inc. 5000 List of Fastest-Growing Companies in the USA five times in a row (2019-2023) and in the Financial Times Ranking of Fastest-Growing Companies in the Americas three times in a row (2021-2023). In 2022, it has also been awarded the prestigious Crain’s FAST 50 award of fastest-growing companies in New York.

  • Address

    750 Lexington Avenue 9th Floor 10022 New York, NY

  • Website

    https://www.wellbots.com/

  • Category

    Household appliances

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Customer reviews

  • 5 / 5
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    Well, but had the find on the Internet for iRobot products. Purchasing was easy, they kept me informed, and everything arrived wonderfully.. I would buy from them again.

    Review of , following an experience of by MARY M.

  • 5 / 5
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    Order website is very clear. Prices are good. Tracking is seamless. Received package in good order.

    Review of , following an experience of by JOHN K.

  • 3 / 5
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    My order was received quickly. However that didn't compensate for the fact that I ordered the p-2500 model (as stated on my invoice) and received a model p-620 instead. I will keep the p-620 and make due. Also, the machine advertises that it will shampoo carpets, however, it does not advertise that you must purchase the shampoo-brush heads separately. Please be careful and considerate of what you are ordering to be sure it is what you are looking for.

    Review of , following an experience of by ALEC R.

  • 5 / 5
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    Yess

    Review of , following an experience of by OZZY B.

  • 5 / 5
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    The product is great. Ordered over Black Friday. They were bogged down from orders and I even mistakenly received a back order email about the product but it had already shipped. Solid communication, pretty speedy service considering I’m sure they were inundated with orders

    Review of , following an experience of by COLTON O.

  • 5 / 5
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    Excellent place to shop

    Review of , following an experience of by MATTHEW B.

  • 5 / 5
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    Great pricing and fast delivery.

    Review of , following an experience of by RYAN C.

  • 4 / 5
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    Disc caliper mounting bolts fell out in 1 hour. Can't find them. Have to find new ones. Any idea the size

    Review of , following an experience of by TYLER T.

  • 5 / 5
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    This was a black Friday deal and WOW what an amazing price! This deal beat out all other deals I saw. We received everything and LOVE the ecoflow and the solar panels. Thank you so much Wellbots!! We will be back to buy from you again!!

    Review of , following an experience of by KAREN G.

  • 5 / 5
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    I was looking for a great travel head set that could block the plane and people noise while in flight. I love that it self charges!!!! So happy with my purchase. Also love the carry case, nice touch :)

    Review of , following an experience of by ELVIA M.

  • 2 / 5
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    1/3 of the order showed up relatively timely but poorly packaged and damaged. Have 2 ignored (over a week as of writing) emails to customer service. Did get a reply from a Facebook message I sent. Tho it's been over a week and 5 requests and still not tracking number for the missing items. The main unit loses connection very frequently. Most likely will cancel the order and get them to send a return shipping label.

    Review of , following an experience of by NICK C.

    Answer by wellbots.com
    Flag

    Hello, We apologize that your experience with your purchase at Wellbots did not meet your expectations. Our customer service team has reached out to ensure your satisfaction remains our top priority All the best The Wellbots Team

  • 5 / 5
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    Wellbots shipped quickly and provided detailed delivery information.

    Review of , following an experience of by COREY N.

  • 3 / 5
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    The product was as specified and in good condition when it arrived. I was disappointed in how long it took from the time I ordered the item until it shipped.

    Review of , following an experience of by MARY R.

  • 5 / 5
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    This was my 2nd purchase after my Ecoflow Delta Pro Smart Dual Generator. Everything about this company is excellent. An issue after receiving my first order & was resolved immediately. You can't ask for better service than that. "I'll be back".

    Review of , following an experience of by RON Z.

  • 5 / 5
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    Easy ordering. Fast shipping.

    Review of , following an experience of by JASON O.

  • 5 / 5
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    The website was easy to navigate and find what I was looking for.

    Review of , following an experience of by DANIEL B.

  • 5 / 5
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    Excellent service, product was delivered in a timely manner. The company pricing is excellent.

    Review of , following an experience of by CHRIS C.

  • 5 / 5
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    very good service and fast shipping

    Review of , following an experience of by JANI M.

  • 5 / 5
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    Great service and staff that cares!

    Review of , following an experience of by RICHARD S.

  • 2 / 5
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    I ordered pixel buds and they stayed in a shipped" status without actually being shipped for a long time. After multiple contacts with support where they claimed to be working on it, after 2 months they just refunded my order with no explanation. I will never order from wellbots again.

    Review of , following an experience of by OBIE D. *

    *Pseudonymized data at the request of the author

    Answer by wellbots.com
    Flag

    Hello Patrick, We're truly sorry for the inconvenience caused by the lost shipment of your Pixel Buds. We understand your frustration and apologize for the experience. We've addressed the issue with FedEx to prevent future occurrences. All the best Th Wellbots Team

  • 5 / 5
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    Arrive on time!!

    Review of , following an experience of by ELAINE H.

  • 5 / 5
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    Excellent process and service, no complaints.

    Review of , following an experience of by ANGELA H.

  • 5 / 5
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    Cheaper than other websites.

    Review of , following an experience of by BRIAN A.

  • 4 / 5
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    You had the best Black Friday price, but when the delivery failed to meet what was expected I started to get concerned that you were not a reputable company. Then the product itself came in a box different than one I ordered from a local big box store. That gave me a second pause. It appears to be the same model, though I have not installed it, yet.

    Review of , following an experience of by SCOTT M.

  • 5 / 5
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    As always my worders with Wellbots are smooth and usually arrive with 2 weeks once shipped.

    Review of , following an experience of by NATE B.

  • 5 / 5
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    Great!!!

    Review of , following an experience of by SAVANNAH D.

  • 4 / 5
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    I love doing business with Wellbots! Best prices around and every product ever bought from them functions exsctly as advertised. Then why the 4 stars instead of 5? Using Fedex. They are a pain in the @ss to deal with. Lol

    Review of , following an experience of by JOHN F.

  • 5 / 5
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    Shipping was seamless and pretty quick!

    Review of , following an experience of by PASQUALE K. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Very nice product!

    Review of , following an experience of by WILLY B.

  • 3 / 5
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    I ordered item on a Friday evening and saw a lower price and decided to cancel my order or see if a price match could be done. Apparently, well that's not open on the weekends. When Monday came, I did not hear from anybody. And, the order was getting ready to be shipped. It took multiple phone calls before I could get a price match processed. It shouldn't be this hard.

    Review of , following an experience of by ANTHONY A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Works great and excellent quality.

    Review of , following an experience of by RAY W.

  • 5 / 5
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    All areas of purchasing were extremely efficent

    Review of , following an experience of by JANICE M. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Wellbots had the product I was looking for in stock where others including the manufacturer were out of stock. My order was shipped promptly and the products works as expected. I will order again from wellbots

    Review of , following an experience of by STEVE T.

  • 4 / 5
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    Fast shipping and love that they were able to price match so that I could get the best possible deal.

    Review of , following an experience of by TAYLOR T.

  • 5 / 5
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    I’ve purchased from Wellbots.com before and had a great experience. I returned to purchase from them again and still had another great experience. Easy to maneuver website, good information and fast shipping.

    Review of , following an experience of by STEPHEN S.

  • 5 / 5
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    Issue with delivery but customer service fixed it

    Review of , following an experience of by ROBERT V.

  • 5 / 5
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    Great selection and prices.

    Review of , following an experience of by DAVID BLAKE S.

  • 5 / 5
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    The site was easy to find what I was looking for. It arrived as scheduled. I am very pleased with Wellbots I will order here again in the future.

    Review of , following an experience of by PAT M.

  • 5 / 5
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    Wellbots offers great pricing and customer service on the products I want. Shipping is fast and normally free for my items.

    Review of , following an experience of by CHRISTOPHER Z.

  • 5 / 5
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    Best price & fast delivery!

    Review of , following an experience of by JOSEPH G.

  • 5 / 5
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    I had never heard of Wellbots.com before this year when it came up on a deals website for an item I had been looking for. The deal on Wellbots was at least 10% less than others and the shipping was fast and free. So this is not like the China based sites that get you great prices if you are willing to wait weeks for the item to arrive. I’ll be shopping at Wellbots for other items in the future.

    Review of , following an experience of by HEATH H.

  • 4 / 5
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    nothing special, not any cheaper than Amazon, floods you with marketing emails

    Review of , following an experience of by MICAH T.

  • 5 / 5
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    I received the items I ordered within a week and they were the correct items. Great job

    Review of , following an experience of by THOMAS S.

  • 5 / 5
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    My experience was excellent. Ordering was fast and easy and got my order quickly

    Review of , following an experience of by DANIEL C.

  • 5 / 5
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    Fast delivery, great customer service and very satisfied customer.

    Review of , following an experience of by GERALD B.

  • 5 / 5
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    I recently purchased an Olight Perun 2 flashlight/headlamp. Received it quickly. I predominantly use the Perun 2 as a headlamp, which I does beautifully, but it’s so much more. It has a detachable clip to clip on your shirt, coat, pocket or belt & it also has a powerful magnet on the butt end & can be used as a work light.

    Review of , following an experience of by BRYAN W.

  • 5 / 5
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    First time using welbots.com, it popped up while searching for an item on.cyber Monday. The item was on sale.flor $40 less than Amazon or any other site and the package arrived quickly and in perfect condition.

    Review of , following an experience of by ANTONIO U.

  • 5 / 5
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    Good service fast shipping

    Review of , following an experience of by CONNIE R.

  • 5 / 5
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    Everything went smoothly and the service was fast and flawless.

    Review of , following an experience of by SIMONE C.

  • 5 / 5
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    Prompt delivery!

    Review of , following an experience of by MICHAEL J.

  • 5 / 5
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    Great price, easy to order and fast shipping. Thank you!

    Review of , following an experience of by MATTHEW S.

  • 5 / 5
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    Great service.

    Review of , following an experience of by DENNIS A. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    The price was reasonable and the delivery was quick. The product was as advertised.

    Review of , following an experience of by JAMES S.

  • 5 / 5
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    This is great! I got it way quicker than I expected.

    Review of , following an experience of by HUGO K.

  • 5 / 5
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    Navigation around the site was simple & quick. Order arrived 7 days ahead of scheduled delivery date!

    Review of , following an experience of by ERIC A.

  • 5 / 5
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    Fast shipping and quality product.

    Review of , following an experience of by AZIZA H.

  • 5 / 5
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    I was looking for the same heated toilet seat I bought when i remodeled my bathroom. Welbots.com had it for the best buy and I received it just a few days after ordering it. I also liked that the owner of the company contacted me and told me how he would stand behind his products. I would recommend Welbots.com as a company I would buy from.

    Review of , following an experience of by YVONNE O.

  • 5 / 5
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    I have purchased three of these battery backups from Wellbots. Awesome customer service. Highly Satisfied!

    Review of , following an experience of by STEVE R.

  • 5 / 5
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    I ordered an electric canner. I loved that it came undamaged on time. Email notifications were timely and accurate. Mostly i liked the price. I saved money compared to Amazo and of course compared to list price, whatever that means these days. I haven't used the canner. But i did inspect it. It's a Christmas present to me. 😁

    Review of , following an experience of by SANDY D.

  • 5 / 5
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    Navigation on this site was straight forward. The Google Max arrived in a very timely manner. Packaging was secure .

    Review of , following an experience of by CHERYL M.

  • 5 / 5
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    Don't just assume Amazon has good prices and good deals...Wellbots beat them on my Swellpro FD1 fishermen bundle. If you surf fish it's a MUST.

    Review of , following an experience of by TROY E.

  • 5 / 5
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    Good.

    Review of , following an experience of by SONNY E. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Delivered fast at a great price. Thanks wellbots!

    Review of , following an experience of by BRIAN B.

  • 5 / 5
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    I ordered an Ecoflow bundle. I had never heard of Wellbots before seeing them in a Facebook ad. Took a chance and ordered. Everything arrived in a timely fashion. well packaged. I would order from this site again.

    Review of , following an experience of by MARILYN W.

  • 5 / 5
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    Fantastic site easy to navigate pleasure to do business with.

    Review of , following an experience of by JEFTY S.

  • 5 / 5
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    Items arrived on time. Wellbots kept informed until item arrived.

    Review of , following an experience of by JOHNATHAN P.

  • 1 / 5
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    I received my order,PROCAM-3C-OTG AND VIDEO IT'S NOT WORKING ONLY AUDIO

    Review of , following an experience of by IOSIF D.

    Answer by wellbots.com
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    Hello, I am very sorry for your experience. To avoid this kind of problem we have a 30-days return policy, it is a shame you didn't contact us we would have been happy to help you. We answer our emails in the day. Please contact us at support@wellbots.com, we would be happy to make it up to you. Thanks and best.

  • 5 / 5
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    Shipping was quick.

    Review of , following an experience of by DAVID T.

  • 5 / 5
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    Easy to order on this site and item shipped quickly. The item arrived in great shape and very satisfied with cost. Highly recommend Wellbots and will use again in the future...

    Review of , following an experience of by RUSSELL B.

  • 5 / 5
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    Pool heater arrived within 4 working days, very please with service

    Review of , following an experience of by COURTNEY H.

  • 5 / 5
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    Found exactly what I wanted at what seemed to be the best price.

    Review of , following an experience of by MICHAEL G.

  • 5 / 5
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    Delivery was fast and there was a mess up with the order and shipping but Wellbots remedied the situation quickly so I appreciate the ease of solving the situation

    Review of , following an experience of by GREGORY N.

  • 4 / 5
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    Very good tech site, it did take longer than expected to ship my order though. Otherwise everything else was great!

    Review of , following an experience of by CHRIS J.

  • 5 / 5
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    The service i experienced with wellbot was superb. Thank you we will purchase from Wellbot again.

    Review of , following an experience of by KEN H.

  • 5 / 5
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    It's very comfortable and fast way to buy

    Review of , following an experience of by TARAS H.

  • 5 / 5
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    Great website

    Review of , following an experience of by RYAN C.

  • 5 / 5
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    Order came faster than 1st stated………nice

    Review of , following an experience of by WENDELL L.

  • 5 / 5
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    I purchased the homesick deluxe humidifier. It’s great, quiet and good output . I use for plants. Very quick shipping, excellent packaging and best price around for this model. Would definitely purchase again from this website!

    Review of , following an experience of by FRED B.

  • 5 / 5
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    Great deals and super-fast fulfillment of orders. I will be shopping here again!

    Review of , following an experience of by THOMAS J.

  • 5 / 5
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    Excellent shopping experience.

    Review of , following an experience of by EMANUEL G.

  • 5 / 5
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    10 out of 10 rating

    Review of , following an experience of by MICHAEL L.

  • 5 / 5
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    site was very easy to navigate and my product arrived in 2 days!

    Review of , following an experience of by MARGARET F.

  • 5 / 5
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    Fast easy transaction. Great costumer service. Looking forward to me next purchase. Thanks you

    Review of , following an experience of by NATHAN L.

  • 5 / 5
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    Quick and easy to find what I was looking for.

    Review of , following an experience of by DAVID K.

  • 5 / 5
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    Easy to use and checkout was quick and easy

    Review of , following an experience of by DAVID K.

  • 5 / 5
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    Great job

    Review of , following an experience of by HEM L.

  • 5 / 5
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    Fast friendly service and quick response to questions about products both before and after purchase.

    Review of , following an experience of by PATRICE L.

  • 5 / 5
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    Excellent customer service support! They were very helpful and quick answering any questions that I had prior to my purchase. Just as quick and helpful with questions I had after my purchase too. I like that the delivery requires a signature and my packages were not just left on my doorstep like other deliveries often are.

    Review of , following an experience of by PATRICE L.

  • 5 / 5
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    Great company with good deals & fast shipping. Fully supporting of the prepping community.

    Review of , following an experience of by DANNY S.

  • 5 / 5
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    This was legit. The item I ordered came in a few days, in it's new and original packaging. Works great and saved me a good chunk of change. I'll search wellbots again in the future.

    Review of , following an experience of by JEFF E.

  • 5 / 5
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    I’m so happy that the EcoFlow are able to be shipped to Hawaii every thing works really well Thank you for the great service and selection of solar power generators

    Review of , following an experience of by THANVA X.

  • 5 / 5
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    Not the biggest selection of products, but the pricing, website, and customer service are all great with free shipping for most if not all products.

    Review of , following an experience of by JAYME H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Awesome deal that got me hooked, ease of shopping, fast shipping, items arrived accurately; loving the entire experience!

    Review of , following an experience of by RED M.

  • 5 / 5
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    Good site . Product sent, delivered, received. Company shipping info is tightly integrated with UPS.

    Review of , following an experience of by WILLIAM C.

  • 5 / 5
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    Very good price and fast shipping.

    Review of , following an experience of by WALTER T.

  • 4 / 5
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    Shipping took >5 business days

    Review of , following an experience of by IAN T.

  • 5 / 5
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    The EcoFlow product sold by Wellbotts is a very good brand. I had no problem ordering the system I was interested in. The support team is great, answering all questions you might have. I recommend Wellbot for all your solar products!

    Review of , following an experience of by WINNIE SUE C.

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